Satellite L755 freezes on Windows home page

My Satellite L755 sometimes freezes at start up. It gets to windows home page then nothing works. I click start and nothing happens. No icons work. I have to hold down the off button to turn off and then re-start. I then have no problem. This is happening more often.
I have updated BIOS as per Toshiba advise.

Which OS do you use?
Do you use original OS that you got with your notebook?
On this virtual way it is not easy to say what is wrong there. Your OS configuration is not known to us and we dont know which applications start with OS at start-up.
If the problem happen again and again maybe you should install OS again using original Toshiba recovery image and start to use notebook with "factory settings" again.

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