Satellite L775-13D - battery replacement issue

My battery is currently saying 'consider replacing your battery' as it doesnt hold a charge completely. Had the laptop just over 2 years so I guess a replacement battery is needed.
Problem is I cant seem to find one compatible, or I am doing something wrong?
The first one i bought, the website clearly indicated it was for my laptop model, however when I connected it up the orange battery light would flash and the laptop wouldnt switch on. I charged it overnight, and same thing.
The second one I bought, again website clearly indicated it was for my laptop model, and again did the same as above.
Is there something I should be doing that I haven't done or have I just been unlucky with the batteries I have bought?
Laptop batteries aren't easy to return 'cos of Royal Mail restrictions so any help would be appreciated.

The new battery I put in, the laptop doesnt even switch on, just shows the flashing orange light flashing.
The old original battery the laptop comes on fine and the power supply charges the battery 100%. When the power suplly is pulled put the message is that the battery isnt holding charge for very long and needs replacing. So its a new battery I need I cant seem to find one that works so far.
Do all those battery part nos mentioned in the earlier post work with this laptop or only the pa3817u-1brs?
Message was edited by: manatleisure

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Hi albertico, TeJazz, and Samgh. Welcome to the Microsoft Mobile Community. We understand your situation and in response to this issue, we suggest that you perform the suggestions in the photo attached. If the issue persists, we recommend recovering your phone's software using the Windows Phone Recovery Tool. This link will work regardless of your location. If the same thing happens, it's best to take your phone to the nearest Care Point in your area for evaluation. Backup first to avoid data loss.
Attachments:
Battery drains fast.JPG ‏147 KB

My own Battery Drain Issues on iPhone 5

Hello guys, I've just created an account here to share my many issues with iPhone 5.
Well, this wasn't my Apple's 1st product, as I've had Ipod touch 2g and 3g, as well as an iPhone 3g. But it's my first time experiencing crazy battery issues with an Apple product, wich is really sad and disappoint, since this is the MOST expensive cell phone in my country (Brazil).
It all started about a week after I bought my iPhone 5. One morning I was on the bus, going to work, and my iPhone had about 99% battery remaining. 1h20 later, when I arrived at work, I had about 80% battery, so I panicked.
Suddenly I realized I was a victim of the common i5 battery drain. I was loosing 1% battery each 3~5 minutes IN STAND BY. And my settings are the same as they've ever been: wi-fi off, 3G off, 4G off (since it's not available in Brazil), brightness on minimum, no weak cell phone coverage etc. So, I shouldn't be experiencing this at all.
After reading lots of threads around the web, I realized that the ONLY solution to this would RESET AND START YOUR IPHONE AS A NEW ONE. No backups, no deleting apps and data. Sometimes removing email accounts would work, but as I didn't use this stuff, restarting my phone seemed to be the solution.
So I did it and, apparently, my problems were solved. My phone has worked perfectly for 2+ months. And then I let it fully discharge - but it's was not the first time it' happened. After I recharged for 4h, I started loosing battery really fast again, so the battery drain have came back. It was so frustrating.
Then I sent my iphone to an authorized reseller and they manage to give me a new replacement phone. They've checked my old i5 and detected a battery issue. My charger and cable were also tested but they were ok.
Well, after the very first charge on my new phone - and I've set it up as a new phone - the battery drain started again. I couldn't believe it.
So now I'm waiting for my 3rd iphone 5 in 3 months...
PS: My original iPhone 5 was bought in the USA, and the replacement one came from Brazil. Both were running iOS 6.1.4 when the issues started.
After all that, here are my conclusions:
1) In normal conditions, with wi-fi, 3G and LTE off, you should expect your iPhone 5 to waste 1% of battery every 1h30~2h15 on STANDBY. This is based on my best iphone performance and on Apple's information: iPhone 5 should have 225h of battery time (in standby) at it's best. Since 100% = 225h, every 2h15min you should expect to "waste" 1% of battery, on standby.
Sometimes, overnight, your phone might have an even better battery life: my friend only lost 1% for about 8h/9h overnight. But this is just not common. Expect to loose about 2%~3% every night with all apps closed and no wifi/3G/LTE.
2) If you detect a battery drain, GO TO AN APPLE STORE/RESELLER RIGHT THE WAY. Don't even bother trying a reset, as I did, because it might solve the problem for a while, but it CAN come back. Go to the apple store and ask for a diagnostic of your phone and battery. It will save you a lot of time.
3) There are MANY causes to battery drains. The most common ones seem to be: 1- Push notifications/email related stuff -> Reset email, internet and settings. 2- Facebook app -> reinstall app. 3- Defective battery - go to apple store/genius and ask for a replacement phone.
4) If an iPhone comes from factory with battery issues, expect AT LEAST ONE other issue. My original phone's touch screen was unresponsive when charging on PC and connect to iTunes and my replacement phone's microphone was not working properly. So expect other defective parts
5) With my experience, I've realized I might have discovered A NEW CAUSE TO BATTERY DRAIN: A DEFECTIVE NANO-SIM CARD. Why? Well, because it's the only thing that I have used on both my iPhones (original and replacement ones). And it's the only thing thats has never been tested (both my charger and cable were tested on apple's reseller and were ok). And in my replacement phone, after I removed the SIM, I started loosing 1% battery every 1h20, when on stand by and with no wi-fi, 3G or LTE. So, if you have a battery issue CONSIDER THE SIM CARD TO BE THE PROBLEM.
Also, when my replacement phone was near any amplifier/pc speaker, it would make the amp make that "call or text incoming" sound. (to understand this, put your phone near an amplifier/speaker and ask for someone to call you). This makes me believe that the SIM card was, somehow, defective and making my phone receiving data (and I mean only telephone data, like related to calls and sms) when it shouldn't.
That's all my friends. If anyone has ever experienced this crazy issues, please try to help me. I'm getting a new sim card, iOS7 and my 3rd replacement phone and let's see if it works as it should.
Sorry for the MANY mistakes, my English is not good =\.
Cheers from Brazil!

Hi Folks,
iPhone & iPad2 battery drain issue SOLVED!!!!!
I had a serious battery drain problem on THREE devices using different iOS .... it was a simple fix and had certain characteristics that you may be able to relate to ......
Devices;     16GB iPhone 4 with IOS6
                  16GB iPhone 4S with iOS7.06
                  32G iPad2 with iOS7.04
On or about Feb. 28th all three devices started to drain the battery like crazy losing about 20%/hour on the iPhones and 10%/hour on the iPad2 .... After messing around with settings, browsing forums and looking at what was common between the three devices I concluded the problem was with a single Microsoft Outlook/Live/Hotmail email account in the iOS native mail app .... I deleted the email account on all three devices (along with other unrelated Microsoft accounts on each device) and did a hard reboot (hold HOME and top LOCK button simultaniously for about 10 seconds until the apple logo appeared).
I then re-created the common Microsoft Outlook/Live/Hotmail account on all three devices in the iOS native mail app ...... SUCCESS! Now all three devices are behaving normaly with respect to battery drain ......
Hopefully this will be useful to others in this thread ..........

My iPhone 5 is eligable for battery replacement but there is no Apple Stores in my country. Any advices what should I do?

Hello, I live in Montenegro and I bought used iPhone 5 off ebay few months ago. Phone is sim free but I notice really poor battery life. I have to charge it twice a day! Before 5 I used iPhone 4 and I had to charge every night but I could use the phone all day and I was fine with that. I checked and my iPhone is eligable for battery replacement program but there are no Apple Stores in Montenegro. There is T-Mobile which sells iPhones but I didn't buy mine over there. Is there a way for me to take advantage of this program? Can I get Apple to send me new battery and I will have local repair shops (which are very good) to replace the battery? I am ready to take full responsibility for that. If that is not an option could I visit apple store in US (example) and change my battery there for free, given that it is not bought over there?

This is how you get Service in your Country
The iPhone support site has troubleshooting articles to help you solve your iPhone issue on your own. If you have reviewed those articles and still need service for your iPhone, you can contact your carrier.Note: There may be a fee for diagnostic service. Please do not send any accessories with your iPhone because they will not be returned to you.
However the iPhone could have come from anywhere in the world since you purchased secondhand from eBay
You are correct T-Mobile will not touch the iPhone .
If you check the model number in settings>>>general>>>about >>>Model
if you google that number you will find out where the iPhone originated .If an EU country then you would be eligible for assistance in any other EU country
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This version of the link above is a European version maybe more relevant
https://ssl.apple.com/uk/support/iphone5-battery/as it links in the EU coverage

Satellite L775-13D - battery replacement issue

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