Satellite L850-Y3110 - Question about International warranty

I bought a Satellite laptop L850-Y3110 in India which has an international warranty.
There's a problem with it now, it's cd drive is faulty and I took it to an authorized service centre in Newcastle.
It needs the cd driver to be replaced, but now Im told Toshiba wont give the part cause I didn't but it in the UK, and the person told me to go back to where I bought it from and fix it there, I wont be going back there any time soon, so thats out of the option.
My question is what's the point of the International warranty if it's going to have these kinds of drawbacks.
When I bought a laptop I wanted one which would be in warranty internationally cause Im a student going out of the country for studies, thats why I bought this one as it has international warranty and my laptop still is in international warranty.
What am I to do now?

Hi
Im not quite sure about the notebooks sold in India but the notebooks sold in Europe are covered with at least 1 year European standard warranty, valid from the date of purchase
http://www.toshiba.eu/services/standard-warranty/
This warranty does not cover repair in other countries but in case of hardware malfunction you have to visit the authorized service provider in country where you made the purchase.
To get international warranty coverage you would need to purchase an International Warranty extension: details here http://www.toshiba.eu/services/warranty-extension/
In case the International Warranty has been registered for your notebook, the ASP in UK should be able to fix the notebook under international warranty conditions.

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Some question about International Travel

Ok so i know alot of people have question about international travel weather is USA to Canada, Canada to USA or where ever.
So i just got off the phone with someone from AT&T these are my questions for them. i hope it can help, im confuse myself.
*1. I travel recently travel to canada a few weeks ago, when i cross the boarder i switch the data roaming ON and it picks up Rogers Wireless, a few days ago i try i again it said NO SERVICE is something wrong with my iPad?*
NO, consider yourself lucky u didnt get charge for that roaming, your ipad well not work out of the US unless u buy one of our International plans that AT&T has provided. The reason for this is so you wont have any unwanted charge or high charge on your bill.
*2. If i was to buy a sim card from Canada and pop it in to my US ipad well it work?*
Honestly that's something you can try at your own risk, it's design for AT&T so by switching sim cards it may affect your ipad such as running slow, virus, crash. You can try it, i dont work for Rogers so i know nothing about them, i work for AT&T so i can only tell you about our plans and i wont lie to you.(I THINK U JUST DID) This ipad is not unlock just like the iphone so it well only work with AT&T.
*3. If i pop my sim card out and put in an international sim card well it affect my plan at all or in any way?*
Yes it can, right now your on the unlimited plan if you put in a different sim card and then re-put in ur AT&T one chances are you're going to loose your unlimited plan and have to settle for the newer plan. That's why AT&T has reduce it's international plans so people are more likely to use it. It's a contract we sign with Apple, if u want to use in canada you can always buy an Ipad in canada and use their plan. (***)
At the end of this conversion i was just more angry with them. All in all she told bottom line is dont do anything stick with AT&T and pay for international plans. So i have to pay over price data plan if i want to use it intertanional? or i have to buy an ipad for each international places i go to?
Has anyone try or done any of the 3 ive mention and did it affect ur plan or ipad in anyway?
Thanks
Andy

Ok so here's a little more info
I called AT&T again today asking them the same question the guy was more helpful then the one yesterday. Even though he kinda told me the same saying that the ipad need to be unlock. , Afterward he transfer me someone from Apple. The lady told me
1. The ipad is UNLOCK so dont bother trying to get it unlock.
2. she doesnt see why sticking in another sim card from one of the apple ipad carrier is a problem. U would just have to sign up activated it like u would when u first got it.
3. Contact phone company (my case Rogers) to see if they carry the mico sim cards.
4. She doesnt see why it would affect the current plan u have now.
So at the end of all that she told me, seem like AT&T is just telling you, you cant do this or u shouldnt do that is simple THEY WANT YOU TO USE THEIR PLANS.
so with that i said i just want to let everyone know. I'm gonna go pick my Micro sim cards from Canada in a bit and sign up for thier plan we'll keep everyone updated if anything change or how it work

Satellite M70-340: Question about warranty if I buy in Russia and move to Australia

I'd like to buy notebook Satellite M70-340 here in Russia. Next month I'm going to move to Australia. What about the warranty in this case?
Will I have to pay if some trouble occurs?
How can I recognise a laptop which is officially sold (= i mean legally delivered and has a worldwide warranty)?
Thanx a lot for your answer!

Hi
I dont know what you mean with officially sold and I hope you will buy notebook in PC store and not on the street. As far as I know every new notebook has one year international warranty but if you will stay longer you can buy warranty extension. It must be buying by authorized service partner in your country.
If you have troubles in Australia go to service partner and they will check if the unit is stolen or official soled. After that it can be repaired. As I said, contact Authorized Toshiba service partner in Russia and ask for warranty extension.
Addresses you can find under http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?pf=true

Satellite U405D - Several questions about overheat/disassembly/upgrade etc.

Hi there,
I have several questions about my one year old Satellite U405D-S2910
1- When it works, after 2-3 hours (I usually run small programs like safari, msn messenger and bsplayer) CPU gets 85-90 C (178-188 F). When I play Age of Empires 2 (Come on, its an ancient game) like 2-3 hours it shuts down itself. What could be the possible reason?? By the way, let me inform you about the climate of the town I live, temp 30C - humidity 25-35% (nowadays).
ps. Cpu= AMD Turion 64 X2 Dual-Core Mobile Processor. Model, RM-74
2- I'm going to disassemble my laptop in order to clean its cooling units (I think reason of overheating is this). It doesnt seem like a desktop, so complicated. Ive seen a step-by-step disassembly(btw, its so hard to spell disassembly:) I think Im going to do this. What are your suggestions about it? any experiences could help me?
3- My laptops Ram memory consists of 2X2GB PC5300 DDR2 667 MHz SDRAM, I want to replace it to 2x2GB MACH XTREME DDR2 1333MHZ CL9 NOTEBOOK RAM. Should I do it? Does it fit my laptop, work stable? any suggestions?
ps. mainboard chipset AMD M780V
4- finally :) , Should I use 64 bit OS or 32 bit OS (win7)? what OS would you use if you were me?
Thank you.

Hi buddy,
1+2. I think everything is related to a higher internal temperature and you should clean your notebook using compressed air spray. Therefore its not necessary to disassemble it, just blow gently and shortly the air through the notebook. You can buy such compressed air spray from every computer store I think and it takes only 5 minutes.
You can find an useful article about this here:
3. In my opinion you should forget this update! The RAM speed is related to FSB of CPU and as far as I know on Satellite U405D its 667MHz so its already the fastest RAM that you can have. Save your money and buy a bigger HDD or in best case an SSD that can really improve the performance!
4. In my opinion the answer is clear: Windows 7 64bit.
Only a 64bit OS support full 4GB RAM. ;)

Satellite P300D-10v - Question about warranty

HI EVERYBODY
I have these overheating problems with my laptop Satellite P300D-10v.
I did everything I could do to fix it without any success..
I get the latest update of the bios from Toshiba. I cleaned my lap with compressed air first and then disassembled it all and cleaned it better.(it was really clean insight though...)
BUT unfortunately the problem still exists...
So i made a research on the internet and I found out that most of Toshiba owners have the same exactly problem with their laptop.
Well i guess this is a Toshiba bug for many years now.
Its a really nice lap, cool sound (the best in laptop ever) BUT......
So I wanted to make a question. As i am still under warranty, can i return this laptop and get my money back or change it with a different one????
If any body knows PLS let me know.
chears
Thanks in advance

Hi
I have already found you other threads.
Regarding the warranty question;
If there is something wrong with the hardware then the ASP in your country should be able to help you.
The warranty should cover every reparation or replacement.
But I read that you have disasembled the laptop at your own hand... hmmm if you have disasembled the notebook then your warrany is not valid anymore :(
I think this should be clear for you that you can lose the warrany if you disasemble the laptop!
By the way: you have to speak with the notebook dealer where you have purchased this notebook if you want to return the notebook
The Toshiba ASP can repair and fix the notebook but you will not get money from ASP.
Greets

Satellite A135-S2246: Question about warranty from Toshiba USA

Hello Everyone!
Have question, My Father buyed me a toshiba Satellite A135-S2246 in USA he has got Laptop without any cd /windows vista home bassic/ and documents /like a warranty/.
Anyone can tell me if the Toshiba in USA give cd and warranty with the Lapton in box or they send it in the future. I Write e-mail to shop where my father buyed Laptop and they answered me **"Everything should be pre-loaded. If you are missing something you should contact Toshiba directly"** but they dont write e-mail adress or phone nummber.
Can anyone help me?

The Toshiba Europe is not responsible for the Toshiba US notebooks!!!
To get any support for such notebooks you have to contact the Toshiba USA!!!!
Check this page:
http://www.toshibadirect.com/td/b2c/home.to
and good luck
greetings to Poland ;)

A question about internal hdd's

how long can a internal hdd last w/o using it ?
also
is there a way of connecting the internal hdd externally ?
If my reply was helpful please click the "Kudos" star.
If your problem is solved please click the "Accept as Solution" button
This question was solved.
View Solution.

All the cases have some sort of electrostatic protection built in to them _ most are metal. If it does get zapped the static goes around the drive. Ounce they're inside they're safe.
What you do need to worry about is when you are initially opening up your laptop and handling the drive, make sure that your are statically discharged.

Satellite X205-S9349 - Question about GPU temperature

Hi,
I purchased an *Satellite X205-S9349* approx. 10 months ago an recently installed a temperature monitor for the nVidia 8700M GT card. While using 3d modeling applications I recorded the average temperature at *97 degrees Celsius*.
Idling the computer results in a temperature of *60 degrees*. The computer is present in an air conditioned room, who's average temperature is *19 degrees*.
Is this the normal operating temperature of the X205-S9349 when on full load?
Can this temperature damage my computer?
Is there anything I can do to reduce the temperature without voiding the warranty provided by Toshiba?
Thanks in advance,
Pabst
PS: I have propped the back of my computer up so that air can easily flow through the bottom.

Hello Pabst
In my opinion there is no reason for panic. If you use original Toshiba display driver your notebook is protected and if the notebook will come up to critical temperature level it will shut down automatically to avoid hardware damage.
This with propping back side is great idea. Sometimes I do the same. The notebook can be cooled much better. And one more thing: do not believe always what those third part applications show.
Good luck!

Satellite A100-599 - question about display driver update

Hi,
I have a Satellite A100-599 with a NVIDIA 7600go graphic card and I have Bioshock like most of you the game crashes because of some problems with the graphic card drivers, no pb...in the meantime NVIDIA released some new patches to the Forceware and after I rechecked the Toshiba driver support database I saw a new release in the Display driver list for WinXp.
One of them seems to be from 13/09/2007. I downloaded the drivers, installed them and after I checked the driver details in the Device manager list and to my surprise the details said the drivers are from 2006. I reinstalled the drivers and the same thing appeared. I checked the XML that was in the drivers archive and surprise ...the drivers are really the old ones from 2006. So my question is this: Do you have any Display Drivers for my model that work for Bioshock :D
Regards,Marian

I dont know if WE have. I think it would be took some long time to ask every single user: hey, do you have some drivers for blackmodjo? Ah, come on, please. Just a little bit of them... ;)
No, I have a better idea. Its like cooking a meal. The ingredients: DriverCleaner Pro and the website www.laptopvideo2go.com and .... ta ta ta TAAAA a lot of patience
To get some good "bio"shocked meal just follow this receipt:
Go to
http://www.laptopvideo2go.com/
read before you do anything (YES, even before you continue BREATHING) the FAQ-section on that site (RECOMMENDEDRECOMMENDEDRECOMMENDED)
and then download the drivers. Do it, yes...
Then download drivercleaner by searching for it on www.google.com and THEN, read their Manual before doing anything else (Ok, you can continue breathing..)
After reading their manual you will something like:
1. Starting program, doing something, restarting machine
2. starting in safe mode, starting that program, removing..yadayadayada
3. Installing new driver
3. Playing Bioshock
4...
5..no..6. Thanking me and giving me your first born.. ;)
So, by cutting away around 40% of my humoristic stuff and following the constructive technical instructions from me you will be able to play bioshock.
Greets :)

Satellite Pro A200 - question about BIOS update

I have a Satellite Pro A200 (PSAE7E) with Windows Vista and XP that were installed recently.
In Toshiba's driver page (BIOS update) says:
"This Bios is only compatible for Notebooks with Windows Vista!!!!"
1) Should I update my BIOS(1.4) or is it going to be a problem for my XP windows?
2) Has anyone try it?
3) Is there documentation about the BIOS updates (bug fixes, etc)?

Hi madmak
I think the description should be clear if the BIOS description says that the BIOS is only compatible for notebooks with Windows Vista then you cannot use it with Windows XP.
I think nobody should check if an Vista BIOS would be run on the XP notebook because mostly a wrong BIOS can damage the motherboards ROM on in your case some notebook features will not run correctly.
I didnt find also any reports about any fixed BIOS bugs it seems something like that was not published on Toshiba European site.
best regads and happy new year ;)

Re: Satellite L350-170 - Question about webcam settings and microphone

HI,
I would like to know the webcam resolution of my laptop as it shows preety bad out put. Also where is the inbuilt mic locates? I would also like to know about screen brightness settings. How can I register my laptop? kindly help
Since this is my secondhand computer, is there any software which can detect the settings and confirm everything? My product details are as below.
Back to support homepage
Switch models Satellite L350-170 Part Number : PSLD8E-00D008EN Key Features - Intel Pentium Dual-Core Processor
- Genuine Windows Vista Home Premium Edition (pre-installed, Toshiba-HDD recovery)
- DVD-RW SuperMulti drive (Double Layer)
- 2048 MB (1024+ 1024) DDR RAM (800MHz)
- 17" Widescreen TruBrite XGA (1440 x 900) High Brightness display
please help.

Hi shahchin,
I think you should check this Toshiba document:
[How to change the settings for the integrated webcam if the image is very dark or black |http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=59]
Furthermore the microphone is located on near the microphone because its a part of the webcam.
Regarding the picture quality of webcam you could also try reinstalling the webcam driver from Toshiba website.

Satellite C650/01M - Question about model

I just purchased a C650/01M for my parents. When I tried to find the model number it doesn't seem to exist. There is a similiar model on Canada and europe site but not the exact model. It was a D*ck Smith 'exclusive'. Perhaps that is the problem?
The model (SKU) is PSC12A-01M00T
I would really appreciate any ideas where to find. And what do I do for warranty if the model doesn't exist??

Hey,
Properly the notebook is too new and at the moment there are no updates available. In your case I would check the page few days/weeks later, have a look on it from time to time.
But if you need any updates you can also download it from other PSC12A series. Important is just this part of model number, they will work on every PSC12A model I think. :)

Satellite L20-101: Question about memory modules mixing PC2-4300 and PC2-4200

Hello
I have Toshiba Satellite L20-101. It has onboard 512MB RAM (PC2-4300). Today I added another RAM module but this new module is PC2-4200. Is there anything wrong doing this? Both modules are DDR2 and 533MHz and 512MB.

Hi Pawel,
In principle there is no problem with mixing RAM modules of slightly different types but normally the total RAM will only run at the speed of the slower module. If your notebook recognises the correct amount of RAM from both sticks then there will ne no problem.
regards,

Question about internal Bluetooth connector on Tecra 8100?

Hello all.
I have a pt810e-13c52-sp notebook. Upgraded to 512MB by using 2 toshiba 256mb pc100 modules bought in ebay, upgraded to a PIII 850 also got in ebay, and upgraded to a bigger 40GB wdc wd400e hard disk, with much less noise than 12GB original one.
Messing with my computer i have found an internal "bluetooth" connector next to the internal one that belongs to the keyboard.
Why is this?? Is there any unreleased Bluetooth module for Toshiba Tecra 8100??

Hi Toka
Maybe I am wrong but I have found info that Tecra 8100 has no BT and this model can not be upgraded with BT module. Usually BT will be used just sometimes and if you need BT you can use USB BT stick. It is pretty easy to configure it and this small part can be used whenever you need it.

Satellite X200-20G: Question about BIOS 2.20

Hello,
Could you please bring me some lights on the warning which introduces the BIOS 2.20 upgrade:
*!!!* Upgrade the BIOS from Windows XP BIOS V5.10 only to VISTA BIOS V2.20 or higher *!!!*
Mainly I am interested in understanding what is the relationship with XP.
I have a Satellite X200-20G with the first hard drive loaded with Vista (default configuration) and a XP Home edition on the second Hard drive and I use the BIOS menu to boot on one side or the other.
Thank you
Guy.

Hi
On some notebooks the BIOS must be updated to the XP version if the Win XP OS was installed.
The warning message says that if you have already updated the BIOS to XP version 5.10 then you could update it again only to the BIOS 2.20 Vista version.
But it looks like the XP BIOS version for Sat X200 doesnt exist at this time and in my opinion you could overlook this ;)
Best regards

Satellite L850-Y3110 - Question about International warranty

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