Satellite M30-404 BIOS update problem

Hi ppl
I have problem with bios update, my notebook is 1.30 bios ver. and ill try update to 1.60 ver. over windows update becauseI don?t have floppy disk for traditional update. But dont work 4 me. Plz help ? Im try to update on 1.20 ver., reading in BIOS manual, but nothing hapend.
Sry ppl for bad english :)

Hi
if You want to upgrade the BIOS from Windows, one critera have to be met.
You have to have Common Modules installed in Your system. If Your windows is the Toshiba factory installation then Common modules should be installed.
If not, please make sure You have it. You can find this software on the Tools & Utilities CD.
If all fail, you can use the traditional BIOS update but write it as a boot track on a CD. (I will not go into detail on how to create a bootable CD).
BR
Tom

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    Dokie!!
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
    Attachments:
    Capture40.JPG ‏366 KB

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  • Satellite 1410-604 - BIOS update Incorrect BIOS update in the web?

    Hi there again!
    Now with a new and weird matter.
    We all know that old say... "If it is not break, don't fix it". And if you put it into more informatic terms, "specially if it is a BIOS".
    Yes, we all know that the BIOS is something quite dellitate to handle. For some reason we normally feel like if we were handling something like nitro-glycerine, or some radioactive product. And this is because we all know what is being put in risk in that moment: our (or sometimes others) computer, the full system could end as dead as some pieces of metal, plastic, and wires.
    Well. I passed through all of that more than ten times in my life, and only once it went wrong. But since that old motherboard was already dead, It was not important. But I allways was EXTREMELY care. I allways cross checked everything before doing anything, allways got a backup and a way to restore that backup... and allways did this in COMPAQ systems, that were prepared that way. Updating a BIOS was just about preparing a disk, turn on the PC with the disk in the diskette drive, and wait. And if you didn't like the results, you simply click "return to previus BIOS" and that was it... very nice. And easy.
    Few days ago, a friend brought me a Toshiba Satellite 1410-604 to solve some issues that were driving him crazy. After removing an expired Norton Internet Security, install avast and scan, I found more than one hundred files infected with a wide variety of virus, malware, trojans, and whatever you could imagine. Avast removed them all, but the remains of the operating system was so unstable that we decide to format and install from scratch.
    I asked for the restoration disks, that obviously he don't have because they were lost in one of his movings. After we got the confirmation from Toshiba reps that there are no recovery disk available for this model, because it is too old, we decided to install from scratch like any other normal PC, and resigned to loose some of the utilities that come with that CDs and that are not available for download in the website.
    I downloaded all of the software available for this model, including two BIOS updates. (Actually only one update, but in two versions: Windows and Traditional), and prepared a CD with all the drivers and programs just like if it were a brand new system install. And everything went very well, no problems at all. Until we got to the Wireless LAN card, but that is another issue that is already solved (the mini PCI card for the WLAN does not support WEP or WAP encription, and it is not possible to connect to any wireless LAN encripted).
    At this point, and when I started configuring and enabling PCMCIA devices, and USB devices (this computer only supports USB 1.1 not 2.0) I discovered this text in the Toshiba Website:
    "This Bios Update adds increased functionality to your system.
    (BIOS is an acronym for Basic Input and Output System. This program is stored in a Read-Only Memory chip on the motherboard.
    When the computer powers up, the BIOS is launched to perform various start-up functions.)
    For detailed update information please refer to Toshiba BIOS-Update Information"
    (you can find this here:
    [http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU] you have to look for:
    Archive
    Satellite
    Satellite 14xx
    Satellite 1410-604
    PS141E
    Quite specific. Isn't it?)
    According to the information in that same website, the BIOS available fits the following models:
    "Satellite 2410-414, Satellite 1410, Satellite 1410-654S, Satellite 1410-814, Satellite 2410-303, Satellite 2410-304S, Satellite 1410-354, Satellite 2410-601, Satellite 1410-401, {color:#ff0000}*Satellite 1410-604*{color}, Satellite 2410-404, Satellite 1410-301, Satellite 1410-304, Satellite 2410-S403, Satellite Pro 2100, Satellite 1410-S203, Satellite 2410-304, Satellite 1410-554, Satellite 1410-S102, Satellite 1410-354E, Satellite 2410-703, Satellite 1410-303, Satellite 2410-S203, Satellite 1410-801, Satellite 2410-603, Satellite 1410-902, Satellite 1410-313, Satellite 1410-802, Satellite 1410-714, Satellite 2410-354, Satellite 2410-514, Satellite 1410-614, Satellite 1410-704, Satellite 2410-515, Satellite 2410-504, Satellite 2410-702, Satellite 1410-S103"
    Yes... it's there!
    Now, when you go to the "Toshiba BIOS-Update Information", you get:
    "FAQ Ref.: TRO0000000b07
    A BIOS update is a {color:#ff0000}*relatively simple operation and can be carried out by most competent computer users*{color}. All BIOS upgrades can be obtained from "BIOS Update" Download Section click here..
    Note: The BIOS files are machine specific so the correct BIOS for your machine must be used."
    Please note that Toshiba does not disencourage the handling of BIOS, on the contrary: they even encourage people to do so. This is not necessary bad, but at the same time they encourage people to 'play around' with such a delicate matter, at the end of that same page, in little letters they say:
    "Toshiba provides this information "as is" {color:#ff0000}*without warranty of any kind*{color}, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Toshiba shall not be responsible for the topicality, correctness, completeness or quality of the information provided. {color:#ff0000}*Toshiba is not liable for any damage caused by the use of any information provided, including information that is incomplete or incorrect*{color}."
    This should trigger yellow alarms in our minds.
    +"Human error is inherent to humans, and it is not possible to erradicate. It will allways appear, sooner or later" (Prof. James Reason).+
    And finally I made the mistake. Even though I read that warning, I remembered all those successfull BIOS update with COMPAQ, and relied in Toshiba. That update was available there, and Toshiba was telling me that it was for this computer. Great!
    So finally I unplugged all devices (USB), removed the PCMCIA (WLAN),plugged the battery charger to avoid any possible battery problem, restarted windows, and then from within windows I started the updater (windows version, as recommended by Toshiba). Everithing looked fine, nothing different of what I used to see on those old COMPAQs.
    As warned by the updating program, the system was going to reboot. And actually it did so.
    Windows closed quite normally (a bit quicker than normal, but without errors, and since there were no other programs than the essentials -even the antivirus was not running-), the computer switched of, all lights off (normal), and then it switched on again...
    {color:#0000ff}*BEEEEEEEEEEEEP... BEEEP... BEEEEP...*{color}
    OMG! I never espected something THAT bad. 3-1-1!
    And now... What a 3-1-1 stands for here? Award BIOS would mean no video card or deffective video card, but it is not true, since it was working up to 20 seconds ago. It must be the BIOS.
    It never came again to life. It is still beeping 3-1-1.
    But now comes the investigation of the human-factors involved in this accident.
    I found I commited the following failures:
    *(1)* To rely in the manufacturer, even though they WROTE their information could be wrong or incomplete. (BAD if I were a QA&QC inspector).
    *(2)* I didn't cross checked deeply enough (until it was already too late).
    *(3)* I didn't looked previously for the way to make a backup of the BIOS, in order to restore should anything go wrong.
    *(4)* Let Toshiba lead me to a path I didn't want to walk, just because of their offer of "increased functionality".
    *(5)* Beleave in Toshiba when they said "relatively simple operation and can be carried out by most competent computer users"... they never said it is failproof.
    Then I started the most interesting part of the investigation.
    {color:#0000ff}*"What went wrong?"*{color}
    Obviously, the BIOS update failed somehow, somewhere. And I wanted to know what and where.
    First thing I discovered was that there are another search engine in Toshiba called "askiris" ([http://askiris.toshiba.com]) and I looked there in order to see if for any chance I could get the old 1.20 BIOS version that was installed originally in that machine.
    And I found something... VERY interesting:
    bq. {color:#800080}*From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.10 for Satellite 1410/1415/2410* \\ {color}{color:#800080}* bios for these models. TAIS. Downloads. DL. 105481 289838 289838 ACPI Flash BIOS version 1.10 for Satellite 1410/1415/2410. 2002-10-04. 105589...* \\ {color}{color:#800080}* Published 10/4/02* \\ {color}{color:#800080}* From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.40 for Satellite 1410/1415/2410/2415* \\ {color}{color:#800080}* FDD Version 1.30 TAIS. Downloads. DL. 105481 357972 357972 ACPI Flash BIOS version 1.40 for Satellite 1410/1415/2410/2415. 2003-01-31. 105589 PUB...* \\ {color}{color:#800080}* Published 1/31/03 | Rating:* \\ {color}{color:#800080}* From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.20 for Satellite 1410/2410* \\ {color}{color:#800080}* error message during BIOS TAIS. Downloads. DL. 105481 305240 305240 ACPI Flash BIOS version 1.20 for Satellite 1410/2410. 2002-11-01. 105589 PUB...* \\ {color}{color:#800080}* Published 11/1/02 | Rating:* \\ {color}{color:#800080}* From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.30 for Satellite 1410/1415/2410* \\ {color}{color:#800080}* 1) Changed the content TAIS. Downloads. DL. 105481 330963 330963 ACPI Flash BIOS version 1.30 for Satellite 1410/1415/2410. 2003-01-03. 105589...* \\ {color}{color:#800080}* Published 1/3/03 | Rating:* {color}
    Those are: V110, V140, V120 and V130 for series 1410/15 and 2410.
    GOOD! Or not?
    Let's take a look:
    First thing I did was download everything all four files.
    Then I took the same version that made the crash: 1.40
    Than I uncompressed the file, and I found:
    06/05/2009 00:17 <DIR> .
    06/05/2009 00:17 <DIR> ..
    31/01/2003 08:38 1,605,632 11410v14.iso
    31/01/2003 08:38 511,764 1370D14.EXE
    {color:#ff0000}*08/01/2003 17:03 724,480 2410a9v140.exe*{color}
    09/01/2003 09:32 250,663 biofca9t.com
    08/10/2002 05:26 30,697 chgbiosa.exe
    31/01/2003 08:36 1,087 instinfo.bat
    13/05/2002 15:25 378,175 launcher.exe
    31/01/2003 08:36 433 launcher.ini
    06/05/2009 00:17 0 list.txt
    31/01/2003 08:36 14,768 readme.com
    *{color:#ff0000}31/01/2003 08:36 12,513 readme.txt{color}*
    11 archivos 3,530,212 bytes
    3 dirs 9,404,600,320 bytes libres
    And I got my first surprise here: There is a {color:#ff0000}*README.TXT*{color} that was not present in the file I downloaded previously from the drivers repository.
    So I went to the readme.txt and I found this:
    "README.TXT 01-31-2003 CDC
    Flash BIOS version 1.40 for Satellite 1410
    This BIOS is applicable to the following models:
    Satellite 1410-S105
    Satellite 1410-S106
    Satellite 1410-S173
    Satellite 1410-S174
    Satellite 1410-S175
    Satellite 1410-S176
    Satellite 1415-S105
    Satellite 1415-S106
    Satellite 1415-S115
    Satellite 1415-S173
    Satellite 1415-S174
    Satellite 1415-S175
    Satellite 1415-S176
    Satellite 2410-S203
    Satellite 2410-S204"
    Please note that the model 1410-604 is *NOT* listed.
    I thought "well, it must be another archive..."
    But then I realized of a name that sounds familiar, it was there, in the directory where I uncompressed this 1.40 file, and the name is:
    {color:#0000ff}*2410A9V140.EXE*{color}
    So I took the other file, the BIOS_Win update, and I discovered that the file name is:
    *{color:#0000ff}2410A9V140.EXE{color}* (Ups!)
    So I uncompressed it again, to find:
    El volumen de la unidad D no tiene etiqueta.
    El n£mero de serie del volumen es: 8838-E175
    Directorio de D:\Shared\diskette\2410A9v140
    06/05/2009 00:43 <DIR> .
    06/05/2009 00:43 <DIR> ..
    *{color:#0000ff}09/01/2003 09:32 _250,663_ BIOFCA9T.COM{color}*
    17/07/2002 03:38 35 biosupd2.ini
    13/07/2001 13:22 6,277 chgbios2.vxd
    *{color:#0000ff}08/10/2002 04:26 _30,697 _CHGBIOSA.EXE{color}*
    09/11/2001 09:14 134 clean2.reg
    17/07/2002 03:35 342,064 install2.exe
    16/07/2002 06:55 241,664 nchgbios2.exe
    18/08/2001 11:41 3,435 nchgbios2.sys
    23/10/2001 18:55 11,476 nchgbios2NT.sys
    26/08/2001 09:00 49,152 nchgbios2svc.exe
    13/07/2001 17:05 49,152 tbdecode.dll
    14/03/2002 06:42 49,152 TCHGBIOSInfo.dll
    21/06/2002 11:25 1,796 tosclean2.bat
    09/11/2001 12:01 967 tosclean2.pif
    21/06/2002 11:34 1,841 toscleanAUTO2.bat
    21/06/2002 11:44 1,796 toscleanSMS2.bat
    21/06/2002 08:51 2,038 tosntclean2.bat
    21/06/2002 08:51 2,084 tosntcleanAUTO2.bat
    21/06/2002 08:52 2,038 tosntcleanSMS2.bat
    20 archivos 1,046,461 bytes
    2 dirs 9,402,793,984 bytes libres
    No readme file...
    Then another question arised in my mind: What about the other 1.40 file? What does the other 2410A9V140.EXE have inside?
    This:
    El volumen de la unidad D no tiene etiqueta.
    El n£mero de serie del volumen es: 8838-E175
    Directorio de D:\Shared\diskette\comparacion_toshiba\askiris\241 0a9v140
    06/05/2009 00:46 <DIR> .
    06/05/2009 00:46 <DIR> ..
    *{color:#0000ff}09/01/2003 09:32 _250,663 _BIOFCA9T.COM{color}*
    17/07/2002 03:38 35 biosupd2.ini
    13/07/2001 13:22 6,277 chgbios2.vxd
    *{color:#0000ff}08/10/2002 04:26 _30,697 _CHGBIOSA.EXE{color}*
    09/11/2001 09:14 134 clean2.reg
    17/07/2002 03:35 342,064 install2.exe
    16/07/2002 06:55 241,664 nchgbios2.exe
    18/08/2001 11:41 3,435 nchgbios2.sys
    23/10/2001 18:55 11,476 nchgbios2NT.sys
    26/08/2001 09:00 49,152 nchgbios2svc.exe
    13/07/2001 17:05 49,152 tbdecode.dll
    14/03/2002 06:42 49,152 TCHGBIOSInfo.dll
    21/06/2002 11:25 1,796 tosclean2.bat
    09/11/2001 12:01 967 tosclean2.pif
    21/06/2002 11:34 1,841 toscleanAUTO2.bat
    21/06/2002 11:44 1,796 toscleanSMS2.bat
    21/06/2002 08:51 2,038 tosntclean2.bat
    21/06/2002 08:51 2,084 tosntcleanAUTO2.bat
    21/06/2002 08:52 2,038 tosntcleanSMS2.bat
    20 archivos 1,046,461 bytes
    2 dirs 9,402,781,696 bytes libres
    *{color:#ff0000}They both have 20 files, and 1,046,461 bytes. I asumed they are both the SAME file{color}*.
    And the readme file does not list the model 1410-604 in its readme file, therefore I cannot explain this except as a mistake from Toshiba. *{color:#ff0000}They put an incorrect BIOS in their website, and suggested the update, and somehow leaded to this kind of errors.{color}*
    (Except in the case that one of those models is a different name of the 1410-604 model, and if it is the case... now I don't know why this BIOS do not work with this computer).
    The worst part is that neither of those other files (V1.10, 1.20 and 1.30) lists the 1410-604, therefore there seems no possible workaround for this problem. I need an original v1.20 for this CMOS, and Toshiba seems not to have it. They offered me to solve the problem, by leaving the notebook at an ASP, and paying only 95€ for the work and about 280€ for a motherboard replacement, I will get it solved. But they offer no warranty of their possibilities because is a model 'too old' and 'discontinued' and with 'no support'...
    In other words, they said "don't bother with this, just go out there and buy a new one" (something absolutely out of my scope in this crisis-time) :P
    Thank you for reading soooo far.
    Now what I need is to get any ideas of a workaround for this, my ideas are:
    (1) This CMOS has a boot-part that still works (it allows a roll-back if you have the appropriate file). So I need a good BIOS to burn into the CMOS, from the VERY SAME model (a BIOS backup) but the backup must be adequate for the burning program (CHGBIOSA.COM).
    (2) It is still possible that the BIOS could be OK but the data on the CMOS got somehow corrupted. If so, clearing the CMOS could solve de problem. But I was not able to find a clear cmos button from outside, and after disasembling I took of the battery, with no good results. I have to try leaving the MOBO without battery for longer period (I left it about 20 seconds) just in case 20 seconds don't allow all the capacitors to fully go to zero values. I have not much hope in this point.
    (3) Try to get a REAL good update from Toshiba. I contacted several times technical support, and I was able to verify they are only phone-operators, with a script in front of them, and when the problem goes-out-of-scope they fall always in the same answer: "you have to go to an ASP". I still have a low hope to find someone who really knows a bit, and could enlighten with a good BIOS to put in this disks.
    (4) As far as I could find, this BIOS is not from any known BIOS-maker. It seems it has been developed by Toshiba (own brand), therefore the Crisis Recovery Disk from Phoenix will not be of any help here. As well as any other BIOS recovery tool not designed for Toshiba's BIOS. But I'm open to any ideas, that could be tested more or less safely. (Remember that the 'BIOS-BOOT-PART' feature is still working, I don't want to loose this only possibility of redemption).
    Wwwaaaaoooowww... what a long-post falks! Sorry for that!
    Forgive me, but I wanted to be really clear.
    Should anyone give some hints or advice, will be greatly appreciated.
    Please don't say what I shouldn't do... I already know that. I already researched and already found my mistakes, in order not to repeat them. Now I need to move on, to advance, and to try to solve this, or at least learn how to solve similar things. As much as possible.
    Thank you again, in advance, and sorry again.
    FenixDigital
    Message was edited by: Fenix_D
    Changed subject to beter reflect what is the matter about (apparently erroneous BIOS file in Toshiba download center).

    Well.<br />
    <br />
    It's not dead, certainly.<br />
    <br />
    The steps that I put in my procedure were:<br />
    <br />
    --&gt; There are two memory sims, that I am going to identify as M1 and M2<br />
    --&gt; There are two memory banks, that I am going to identify as A and B<br />
    <br />
    Next step in order to identify if there are some module or bank that is not working properly are:<br />
    <br />
    The modules were installed as:<br />
    <br />
    M1 --&gt; A<br />
    M2 --&gt; B<br />
    <br />
    <strong>1--&gt; Boot without any memory chip.</strong><br />
    <br />
    <blockquote>
    A--&gt; X<br />
    B--&gt; X<br />
    </blockquote>
    <br />
    <strong>2--&gt; Boot with ONE module</strong><br />
    <br />
    <blockquote>
    A--&gt;M1<br />
    B--&gt;X<br />
    </blockquote>
    <br />
    <strong>3--&gt; Boot with the OTHER module</strong><br />
    <br />
    <blockquote>
    A--&gt; X<br />
    B--&gt; M2<br />
    </blockquote>
    <br />
    <strong>4--&gt; Boot with BOTH modules swapped:</strong><br />
    <br />
    <blockquote>
    A--&gt; M2<br />
    B--&gt; M1<br />
    </blockquote>
    <br />
    <strong>5--&gt; Boot with ONE module swapped:</strong><br />
    <br />
    <blockquote>
    A--&gt; M2<br />
    B--&gt; X<br />
    </blockquote>
    <br />
    <strong>6--&gt; Boot with the OTHER module swapped:</strong><br />
    <br />
    <blockquote>
    A--&gt; X<br />
    B--&gt; M1<br />
    </blockquote>
    <br />
    At this point I got a great difference. It booted, finally. But in order to make a diagnostic, I have to complete the full test, and the results were:<br />
    <br />
    1--&gt; Boot without any memory chip.<br />
    <br />
    A--&gt; X<br />
    B--&gt; X<br />
    <br />
    <strong>NOT BOOTING</strong> Actually the computer not even tries to read the disk. Only the power led turns on, but even prior to press the 'on/off' button. I think this indicates 'no memory installed'. I would have expected a post failure beeps, but there were no beeps at all.<br />
    <br />
    2--&gt; Boot with ONE module<br />
    <br />
    A--&gt;M1<br />
    B--&gt;X<br />
    <br />
    <strong>BOOTED NORMALLY</strong> Well. This obviously means that the 3-1-1 beep code means memory error, or one bank failing of two installed. Now I didn't know if the problem was the module, or the bank B.<br />
    <br />
    3--&gt; Boot with the OTHER module<br />
    <br />
    A--&gt; X<br />
    B--&gt; M2<br />
    <br />
    <strong>NOT BOOTING</strong> Just like the condition in 1. Like no memory installed, therefore there are two possibilities: The bank B is not working, or the memory module M2 is not working.<br />
    <br />
    4--&gt; Boot with BOTH modules swapped:<br />
    <br />
    A--&gt; M2<br />
    B--&gt; M1<br />
    <br />
    <strong>NOT BOOTING</strong> Just like previous to test condition. Beep code 3-1-1, no boot at all.<br />
    <br />
    5--&gt; Boot with ONE module swapped:<br />
    <br />
    A--&gt; M2<br />
    B--&gt; X<br />
    <br />
    <strong>NOT BOOTING</strong> This was the important test, because it finally let me determine that the problem is at the module 2 (M2) not at the bank B. But still there could be a failure IN THE BANK B and IN THE MEMORY MODULE 2. Have to do the other test.<br />
    <br />
    6--&gt; Boot with the OTHER module swapped:<br />
    <br />
    A--&gt; X<br />
    B--&gt; M1<br />
    <br />
    <strong>BOOTING NORMALLY</strong> This really confirmed there is nothing wrong with ANY bank, but one of the modules is not working, actually is not being even detected. This is quite weird, because this computer was working perfectly with those two modules, and in the moment of the BIOS upgrade it seems to fail... How come?<br />
    <br />
    Something weird happened here. I don't know what, but something ruined one memory module (fortunately only one), what I would like to know now is what happened. But at least I have the machine running, with very low memory, but running.<br />
    <br />
    What I am thinking now is what about this BIOS upgrade makes the motherboard not to recognize one of the modules for some reason?<br />
    <br />
    <img class="jive-emoticon" src="images/emoticons/happy.gif" border="0" alt=":)" /><br />
    <br />
    I will continue my research, but certainly the memory made the difference.<br />
    <br />
    I am not sure why I didn't discover this before, I think I didn't perform this test before, for two reasons:<br />
    <br />
    (1) I tried to boot with no memory, and this was impossible, so I assumed that the problem was not at the memory.<br />
    <br />
    (2) When I heard the beep code (3-1-1), somewhere I read it was a video problem, and I asume most probably it was a video problem (since no video at all was being displayed) but I should have take into consideration that Phoenix BIOS also means with the same 3-1-1 a DMA problem (memory problem).<br />
    <br />
    Okis... It's a pitty having to wait so much between a post and it's approval. I posted my answer two days ago, and since it didn't appear, I believe It didn't upload, so I replied again, and also didn't appeared... until now. It is obvious that a moderator approval is required. That's why I have to wait 24 hours or more to read my post. This slows this forum effectiveness.<br />
    <br />
    Thank you very much for your help. I'll keep you informed. Until we get to a final diagnosis and solution.

  • Satellite P500 - After BIOS update the number pad isn't working anymore

    I just got a Satellite P500 and am running Windows 7. I downloaded all of the latest drivers and updated the system bios to version 1.70 (from Toshiba's support website). Now, my number pad on the keyboard is not working.
    The numlock light is on and when I hit the "6" key on the number pad, it turns the light on/off but the behavior of the other keys does not change whether it is on or off. The "-" key enters a "6" but none of the other keys (except "enter" does anything.
    I removed the keyboard driver and restarted to re-install the keyboard driver but that had not effect. The keyboard did work for a few days after I flashed the bios but seems to have stopped since I started using a USB mouse. I tried uninstalling the USB mouse driver but that did not do anything either (it was a Logitech driver).
    Anyone have any ideas? Thanks in advance

    I'm having this exact same issue, Did the BIOS update, which fixed the problem for Vista X64, formatted the machine to windows 7, Number pad keys except 6 and - Register as the Fn Button, Bringing up the function shortcuts display when pressed in windows, recovered from 7 to Vista X64 using Built in recovery partition, Problem still exactly the same. i have reset BIOS to defaults twice now, which has not resolved the issue. the next step will be to reflash the bios with the update again to see if this will fix the issue as it did once before. Laptop Model P500/025 Or Part number PSPE8A-025002
    *EDIT: I reflashed the BIOS with 1.70 Again and the number pad is back to normal. Seems like an extreme fix for a silly problem. Every time you format you have to Reflash your bios, risky no?*
    Message was edited by: Matrixion

  • Satellite A300 - After BIOS update black screen

    Hello all,
    I just applied the BIOS update on my Satellite A300. After the update successful, the system does a reboot. Now when I try to power it up I get no display, I can hear the hear running, the CD Drive reading the DVD, led blinking.
    The Toshiba ASP tolled me (phone call) the mainboard should be replaced after a unsuccessful bios update, but it's very expensive for me, :(
    Please can you tell me if they are any way to fix it without mainboard replacement? The bios is a Insyde and according to the website the bios has bios [Recovery Technology|http://www.insydesw.com/press/2008/press_060308.htm]. I guess that the ASP doesn't know that.
    Please can you tell me how to start the recovery procedure if it's possible (key combination?),
    Any help about fixing the laptop without mainboard replacement will be much appreciated.

    There are cases when the chip that containes the bios is removed from the motherboard and with a memory writing device (special to do this) it is posible to rewrite the bios(in my country, Romania it is not possible at the Toshiba Service, they change the motherboard wich cost 400-500 euro, but there are guys in electronics who do things like this...).
    This is the happy case to rewrite, when this is possible. But there are exceptions when you can't do anything and you have to change the motherboard.(bad bios update coud burn your entire motherboard or several components /parts).
    In what I've read " For example, on other manufactures PC compatible systems with Award BIOS and AMI BIOS there is dedicated small area, often about 8 kiB or so, called bootblock which starts first" , if your bios si from award or ami they have lets say a small progam which starts first, checks if bios is oki then is booting normal , if not it tries to recover it and boot.
    In your case this is not possible even if you have the specific computer with that kind of bios because the screen doesn't start.
    *Your case is simillar to mine* so you could hope that your video card is broken and not your motherboard.
    My advice to you is to go to the service and diagnostic the problem and see what is the solution.

  • Satellite M40X: After Bios update keyboard keys don't work properly

    I have a Satellite M40X and I had update the Bios to v. 1.60 and now the keys u, m, 7 and the arrow up are not working properly. The problem is that there is not other Bios version to use.
    How can I resolve my problem?
    Can I recover the old bios version?
    Thanks
    Gabriel

    Hi there,
    no you wont be able to recover the old BIOS. The only two options are:
    1. Retry the BIOS update and check if its working
    2. In case of no success, please visit the [ASP Locator|http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT] to search for the nearest ASP in your country and to ask them for a hardware checkup and repair.
    Greets

  • Satellite A210 PSAFGC - Bios update to get rid of blank screen issue

    I also have the blank screen problem and I would like to update my bios from the 1.30 version it came with.
    The problem I have is that I have a model A210 part number PSAFGC.
    The support bulletin 98082422 for the Bios update doesn't mention my part number exactly and I can't find anything for my model.
    The 2 updates are to 1.70 and 1.90. I have read the text from both of these and they seem quite different.
    Not sure what to do. Here is the bulletin info.
    Resolution:
    Update the computer's BIOS to fix this problem, by clicking the appropriate link for your computer model from the following list.
    - Satellite A210 / A215, Part No. PSAFGU: BIOS version 1.70
    - Satellite A210 / A215, Part No. PSAEGU and PSAELU: BIOS version 1.90
    - Satellite Pro A210 / A215, Part No. PSAFHU: BIOS version 1.70
    - Satellite P200D / P205D, Part No. PSPBLU and PSPBQU: BIOS version 1.40
    he computer's Part No. is printed on a label on the underside of the case.
    Any help??

    Hi
    The Satellite *A210 PSAFGC* series seems to be a Toshiba *Canadian* series and I would recommend checking the Toshiba Canadian driver page if you want download the compatible BIOS for your notebook.
    Here the link to the page:
    http://support.toshiba.ca/support/download/ln_bymodel.asp
    Best regards

  • MSI z77a GD80 PCI-e running at 8x and Bios update problem

    Hi guys, first of all, sorry for my bad English, this is also my first topic, i recently bought a new PC, the spec is:
    i7 3770k @4,3ghz
    Corsair H80
    MSI z77a GD80 bios 1.2
    GTX 680 lightning
    8gb ddr3 1600mhz cas9 G.Skill
    1TB HDD WD Caviar Black
    Asus xonar DX
    The problem is, since the first bios, i can't run my PCI-E at 16x, i know when my card is idle the PCI-E goes to 1.1@4x , but when it's in use, it turns to PCI-E 3.0@8x   , I'm also waiting for bios updates to check if it solves my problem, but when i try to download the new version 1.3, the download fails ( I'm trying to download with Live update 5 )m is there somebody that can help me solve this problem pls?
    I've tried until now:
    Replace the card into the first PCI-E slot again
    Clear the PCI-E slot
    Update to bios 1.1 and 1.2 ( 1.3 is not even downloading )
    Set PCI Gen 3 from Auto to disable, and it keeps running with PCI-E 3.0@8x
    Thx for any help !

    Quote from: Froggy Gremlin on 18-November-12, 16:22:21
    As per the manual, the VGA must be in the primary slot to run 16X. BIOS setting for graphics 3.0 should be set to Auto.
    Do not use Live Update for BIOS updates. Too many borked boards are the result. Use the forum's USB method;
      >> Forum Flash Method <<
    Just curious. If I installed Add-on card that run at PCI-E 4X on 3rd slot (2nd slot is empty) what's configuration will apply ?

  • Bios update problem...

    i have a lenovo 3000 N100 0768 AQ1...I don't know which bios it had...i tried to update it...i downloaded bios update utility from
    http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-67008#install
    and extracted it...after that i went to C:/> drive where it was extracted and double clicked a file name ...
    "ADROMLDR.exe"....a window poped up i flashed the bios using a file "DL01108.WPH" in realtek folder...since then i have been faacing problems ...i dont have back up bios ...i formatted my laptop thinking it will get ok......
    my pc still has the problem....if i use keyboard the usb get connected and disconnected frequently...and the audio is having problem too....if i start my pc with headphone plugged in..te speakers of laptop don't work..just the headphones....and if i restart with no headphone plugged in...speakers play but they play even when i plug in the headphone..i.e. both headphone and speakers work at same time........
    please help me.....what should i do???

    installed latest intel and sound drivers for your pc?

  • KT4 Ultra-B BIOS Update problem

    Well, I runned Live Update BIOS and found out that I didn't have the newest version. So i downloaded the newest (1.4), and followed the instruction for the installation. After it was installed, every thing seemed okay. Untill I started the PC, then I got an 'error' message:
    CMOS Settings Wrong
    Press F1 to Run SETUP
    Press F2 to load default values and continue
    I checked the CMOS Settings, nothing I could find was wrong. So everytime I start the PC I have to press F2, or else it won't start, it will just jump back to that message. This is not so much of a problem, but when I have to use the default values from now on it _IS_ a problem, because default FSB is 100MHz, and I loose alot of CPU. I now have AMD Athlon 1500+ 1,35GHz because of that BIOS update. What I really should have is AMD Athlon 2200+ 1,8GHz.
    So anyone that could help me with this problem ??

    There is a reason why it did not work.
    When you buy a board and put a CPU in it, the board may not detect the CPU correctly,
    So if your cpu was a 1470Mhz Athlon and the board detected it as 2.2Ghz what would happen?
    The CPU would try to run at 2200Mhz and blow up  
    So manufacturers such as MSI set the CPU FSB to 100Mhz, must modern CPUs run at 166Mhz so by having it at 100Mhz you prevent the board from overclocking the CPU.
    Do you see how that is a safety feature?
    Now when you flash a BIOS you clear all your settings and the board gets reset to the safety defaults (100Mhz). This also happens when you clear the CMOS using the jumper, thats why it did not work  
    I assume someone else originally setup the motherboard and CPU settings for you?

  • H8-1414 does not boot due to bios update problem

    Hi, I did a BIOS update  on my desktop last night , now it does not boot up  and the motherboard send 8 long beeps with no video output. It seems that 8 beeps correspond to motherboard  BIOS problem I was pressing ESC and F10 keys to enter Bios settings but no luck...always 8 beeps and no video. Need to access BIOS setting on the screen or do BIOS reset but don't know how to do it on this case. Any help ?...Thanks! HP ENVY H8-1414M3970CM MotherboardAMD FX-6120 , 8 GB RAMAMD RADEON HD7450 VIDEO

    Hi buddy,
    You should check the forum content or with other words, use the forum search firstly before you ask something. Failed BIOS update is not unusual and can happen always. The forum contains already a lot threads about this and the only solution is contacting an ASP. The guys have professional tools to recover it.
    The same question was asked here:
    http://forums.computers.toshiba-europe.com/forums//thread.jspa?threadID=53366

  • Satellite M100 - After BIOS update it doesn't boot anymore

    Hey everybody :)
    BIOS problem: I was updating *BIOS* by WinFlash and my laptop "freezed" so BIOS is DAMAGED. Laptop does't boot up.
    I was updating my XP laptop to *BIOS 3.00* version.
    How to repare BIOS?

    Hey mate,
    I agree with Akuma and I think in this case you can do nothing. If the notebook froze during BIOS update I think the ROM module is now destroyed and must be reflashed or exchanged. In this case only an ASP can help you.
    On the Toshiba website you can find a list of ASPs and you should contact the nearest one. Speak with the technicians and they will try to help you.
    Good luck! :)

  • Thinkpad Yoga BIOS Update Problem after installing Windows 10

    Hi all, I've been reading tonnes of threads here trying to solve my problems (which seem to keep getting worse) to no avail. I'm reaching out to anyone that can suggest some help before I end up bricking my yoga by accident or running it over on purpose. I'll give you a timeline of the events. The machine in question is a Lenovo Thinkpad Yoga 12.5" 20CD-0032USIntel Core i5 4200U 1.60GHz Processor4GB Ram128GB SSDWindows 8.1 64 Bit preloaded (recently upgraded to Windows 10) So the saga begun just a short two days ago. I had some spare time at home and decided to download and install my free upgrade to Windows 10. I backed up all of my important documents etc to OneDrive as I intended on performing a clean install. Said clean install went flawlessly with Windows 10 installing the first time with no issues or errors. Since I had performed a clean install, all my previous apps, including the stock Lenovo apps, had been deleted. I had anticipated this and only really desired to reinstall the app that automatically adjusts the screen orientation when folding the cover back. So in an effort to find this app and any Windows 10 related updates that may be available I went to support.lenovo.com and used the handy Lenovo Bridge app to automatically detect my hardware and suggest relevant updates. While combing through the suggested software I noticed a BIOS update that noted added support for Windows 10. How great, I thought, that Lenovo would have a BIOS update ready so quickly once 10 became ready for mass consumption. I went ahead and downloaded the exe version (not the bootable CD due to the lack of CD drive on the Yoga) and ran the BIOS update. As I ran the update the laptop was plugged in, and no errors were presented, a success message appeared and indicated a reboot was necessary, after a couple seconds the system rebooted itself. Enter nightmare level 1. As soon as the system rebooted, I fired up IE about to look for more updates and......BSOD stating that there was and issue with a driver, after another reboot BSOD again with a completely different file name stating driver file missing or corrupt. Sorry I didn't write any of the file names or errors down. At this point I'm thinking that something is not jiving here between the BIOS and OS. So I tried running repair, and recovery and each time I would end up with a BSOD of some design. It was at this point I made a USB with the Windows 10 x64 ISO from Microsoft in an attempt to run the repair utilities from the USB. Again to no avail. Enter nightmare level 2 After attempting multiple tries at recovering Windows 10 and getting multiple BSOD's through the process I decided to use my Windows 10 USB to simply reformat my hard drive to eliminate any traces of my now apparently corrupt OS and do a fresh install of Windows 10. This appears to have been a significant error on my part. Now I have no OS (BIOS is still intact so at least I think I have a not-bricked motherboard) and everytime I try to boot Windows 10, or 8.1 for that matter, from a brand new USB stick I get constant BSOD's.Sometimes I get as far as the Preparing installation files 22% but am interrupted by a BSOD error at some point. So I am pleading for some help here. To me it seems like the BIOS update was the issue. I was not smart enough to have checked the BIOS version before updating so that I would know what to roll back to safely. What would you all recommend for a rollback and how do I go about doing one with no OS on the machine. I know I'm asking for a tl;dr here but appreciate any advice offered. I really dont want to get to nightmare level 3, which I guess would be a bricked laptop and a bill for a new motherboard or laptop. The BIOS I currently have is GQET45WW (1.25) -Garrett  

    Thanks for the reply ColonelONeill, It turns out that Lenovo uses an obscure PERL disk image called "eltorito". As such the directions in the link you provided did not work as most common tools (WinZip, 7zip, and WinRAR) cannot extract the image file from an eltorito iso file.  I instead just bucked up for a $50.00 Asus USB CD drive and burned the iso for version 1.25 and 1.24 onto discs. I then disabled the setting in the BIOS that prevents rolling back to a previous version and flashed to 1.24 from the disc. While this appeared to go successfully, as soon as I tried to boot from my Windows 8.1 CD I start receiving BSOD's again during installation. I then used the CD with 1.25 to go back to where I was in case it was simply a bad BIOS update at the time. Most of the BSOD's are driver related (qlfcoei.sys) which I don't understand since there is no OS other than what is on the bootable CD (or USB I've tried both) Is there anyone with a stable install of Win 8.1 x64 or 10 x64 running on a 20CD0032US that can tell me what version of BIOS they are running? My next step is to go back to a version that someone else can verify is working. Thanks again for any help.

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