Satellite M30-861: why can i not write to DVD?

Hi I bought Satellite M30-861 about 15 months ago and until now have only tried to burn CDs - no problem. Now I want to try to burn onto a DVD but it doesnt seem to be recognised (I tried drag n drop and also NERO). I can see on the drive unit that it says DVD R/RW and according to my warranty info on Toshiba website I should be able to burn DVDs (this was a question I asked when buying!). Any ideas what I am doing wrong??!
Thanks!
Marving

Hi Marvin,
According to the specifications for your notebook you should be able to burn DVD-R/RW only. Are you sure that you are using the correct media ( -R/RW and not +r/rw).
Also if you are using RW media then these will need to be formatted before you can burn to them. (you can use Nero INCD to do this).
regards,

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