Satellite M40: Win XP install after system crash- ser.number problem

Question

Hello there,
i would like to ask you what shall i do. I bought new toshiba satellite m40 laptop about 5 years ago in London.
There was no Win XP recovery cd (no recovery partition on hdd as well), just cd with toshiba drivers in the box. Now my system crashed.
Took me long time to figure out what it was. (BSOD - "not ACPI compliant") I tried almost everything even HDD format.
Later on i completely dismanteled laptop, cleaned the dust inside and it works again - no BSOD.
Now i need to install my WinXP back. So i downloaded WinXP service pack 3 cd-rom and tried to install it.
It wont take my serial number which i have on a sticker on my toshiba.
Please help me, what shall i do?
I paid for WinXP (system was included in price) and now i cannot use it.

Answer 1

Well, i was in London just few months when i bought that laptop. The guy in the store told me the box include everything - it was the way they got it. I didn't know how it works in London (well except the robb of in an exchange office on victoria train station first day and another one paying for a laptop in Computer store which had branches all around London and the company crashed and did not pay me back) and it was my first (delivered) laptop as well. Of course i asked why there is no Win XP cd (or recovery). I used to have many destops before starting with old good 386@20MHz. I was very well aware that i really need installation cd of windows, do remember loads of system crashes of Win95 and Win98. Maybe somebody took it out of the box, who knows. I am just 100% sure it was not there. So i reconciled myself with it, was a newbee there, didn't want to make problems. My fault. Another one was not buying recovery program (or use of that toshiba recovery creator) to make image of hdd. Those days imaging system was quite a new thing as well-at least for me. Few days ago I tried toshiba support web to find recovery cd, even e-bay, etc. to find and buy it. No chance. I can try to call Toshiba UK support centre, but i guess it will be the same answer.
You wrote your friend has got one as well, is it the type -225 ? Full name of it is: Toshiba satellite m40 -225. Different number means different hardware, but recovery cd of your friend might be compatible. Would it be possible to ask him to give/sale me an image of that disk? Toshiba support in my country cannot provide help or further info, is not comparable with the UK or US one. But thank you guys for answering me anyway! :-) Any idea welcomed.
EDIT: BSOD (not ACPI compliant) is unfortunatelly back, laptop works just in really cold (-10 C) environment. Restoration CD would be logical step to go.