Satellite M45-S165 New Battery won't charge past 25%

Hello,
This is a Satellite M45-S165 running Windows XP SP2.
I just put in a new battery from Technuity sold at Circuit City. Followed the instructions and let it charge for 10 hours before using it. The laptop was turned off while charging.
Turned on the laptop and Toshiba Power Saver said that the battery was only charged to 25%. It just won't let it charge any more than that.
I shut down TPS from the task manager and opened the Windows power meter on the control panel. After running on just the battery for a while I tried to recharge it. But the windows power meter is showing that the battery is charging, but that is stuck at 3%.
The battery is new, so any idea about what is keeping it from charging completely?
Thanks.

Hello
At first I must say that you have done everything correctly and this issue is probably not because of the battery (I hope you bought the right one). The question is is there some problem with power supply electronic.
You must understand that it is not easy to offer simply explanation to such issues and to find out what is wrong there it is necessary to run diagnostics program and check power supply electronic functionality.
This can be done by authorized service provider only. So you must make decision what to do. Make a call and ask them what can be the reason for this. Inform you what can be done with it. What else you can do?

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Battery Information:
Model Information:
Serial Number:          W00315PVCD3BA
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          000a
Cell Revision:          158
Charge Information:
Charge Remaining (mAh):          0
Fully Charged:          Yes
Charging:          No
Full Charge Capacity (mAh):          0
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Condition:          Replace Now
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Amperage (mA):          0
Voltage (mV):          12376
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System Sleep Timer (Minutes):          0
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
Battery Power:
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Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          0
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
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Revision:          0x0000
Family:          0x00ba
Serial Number:          0x00b61285
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Satellite M45-S165 New Battery won't charge past 25%

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