Satellite M45-S331 - iLink Port not Working

My Toshiba Satellite M45-S331's iLink port is not working. I am trying to stream high quality video from my Sony Digital 8 DCR-TRV350 to my laptop, but the laptop does not read the camcorder when using the iLink cable. The cable is fine because my father's laptop can read the camcorder using the same cable. I went to device manager and it says that the IEEE 1394 Bus host controller is working, yet it won't read the camera. The laptop reads it just fine using USB. I contacted Sony and they told me to uninstall and reinstall the iLink capture card, but I am not completely sure how to do that or if it will even work. Has anybody else had similar problems, and if so how was it solved (if it was ever solved)? Thanks for any feedback.

Satellite M45-S331 
they told me to uninstall and reinstall the iLink capture card, but I am not completely sure how to do that
Do it this way. In Device Manager (devmgmt.msc), right-click the 1394 Host Controller, and click Uninstall. Reboot Windows to reinstall it.
I too don't know whether that will solve the problem.
-Jerry

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