Satellite P10-873 randomly freezing

Hi all,
I've have a P10 and on average a few times a day the machine seems to freeze in Windows XP for 5 - 10 secs. During this time you cannot move the mouse or use the keyboard. Often during this time the fan kicks in to its highest setting, however the strange thing is it doesn't always do it when the fan goes to its highest setting.
The machine has done it from day 1 and have now had it 8 months.
It isnt a spyware or virus problem, i use all the latest drivers and have tried reinstalling the pre-installed software with no success.
Does any one else have this problem or know how to fix it.
I've lost a bit of confidence in Toshibas, my first one was faulty and had to go back and am now beginning to regret not trying to get this fixed at soon as i got the new replacement, at the time didnt really want to go through the whole process of sending another laptop back, so decided to live with it.
Thanks
Message was edited by: corh5

Hi there,
The fact that the fans sometimes kick-in during these temporary freezes would suggest that some intense CPU activity is taking place during this time. The fan activity is almost always related to CPU activity in some way. Do you have any processes or tasks scheduled for routine execution ? I believe that Windows Update will check for updates routinely as will many of the available ad=ware and spyware products. You may also have anti-virus software running which is trying to check the internet for available updates.
You do not say if you laptop is permanently connected to the internet, but it is possible that some process is trying to locate a suitable COM port and is causing the rest of your laptop to hang until it times out.
It may well be a case of trial and error to locate the offending process since there will be many background processes present in XP
HTH

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              [loaded] com.google.keystone.agent.plist Support
              [running] com.spotify.webhelper.plist Support
              [loaded] com.valvesoftware.steamclean.plist Support
              [running] ws.agile.1PasswordAgent.plist Support
    User Login Items:
              iTunesHelper
              TotalTerminal
              Dropbox
              SpiderOak
              AdobeResourceSynchronizer
              Google Chrome
              EvernoteHelper
    Internet Plug-ins:
              SpeedDownload Browser Plugin: Version: 2.1.5 - SDK 10.6 Support
              Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 Support
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
              AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.3
              Mathematica: Version: 9.0.1.4055068 Support
              SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
              JavaAppletPlugin: Version: Java 7 Update 55 Check version
    Safari Extensions:
              Omnikey: Version: 1.0.9
              Searchme: Version: 1.3
              1Password: Version: 4.1.0
              AdBlock: Version: 2.6.18
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              RealPlayer Plugin: Version: Unknown
    3rd Party Preference Panes:
              Flash Player  Support
              Flip4Mac WMV  Support
              FUSE for OS X (OSXFUSE)  Support
              Java  Support
              Perian  Support
              TeXDistPrefPane  Support
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 429.09 GB
              Destinations:
                        Macbook Backup [Local] (Last used)
                        Total size: 465.14 GB
                        Total number of backups: 23
                        Oldest backup: 2013-05-12 21:27:14 +0000
                        Last backup: 2014-05-17 11:23:10 +0000
                        Size of backup disk: Too small
                                  Backup size 465.14 GB < (Disk used 429.09 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   3%          WindowServer
                   1%          mds_stores
                   0%          Google Chrome
                   0%          fontd
                   0%          mds
    Top Processes by Memory:
              184 MB          mds_stores
              166 MB          com.apple.IconServicesAgent
              154 MB          InterCheck
              147 MB          SophosScanD
              135 MB          Google Chrome
    Virtual Memory Information:
              308 MB          Free RAM
              2.66 GB          Active RAM
              2.36 GB          Inactive RAM
              686 MB          Wired RAM
              574 MB          Page-ins
              0 B          Page-outs

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