Satellite P100-160 - Keyboard fault

I have a Satellite P100-160 which was working fine but has gradually become unreliable. Initially I blamed PKZIP v9 since it was the last thing installed before the system started to go downhill so I uninstalled it. But alas it was not to blame. It looks now like a h/w fault. I have a couple of problems related to this.
When the keyboard locks up it is stone dead. Nothing. No keys at all work. Not even the CapsLock, NumLock or power On/Off button (you can hold it down forever). Typically after a failure I have to close the system down using the mouse, but at the last gasp the mouse pointer also freezes and then I have to let the battery run right down to regain control (wasting a couple of hours). I am reluctant to switch off by removing the battery.
Is there a system reset button hiding somewhere? Or somewhere to prod it with a sharp stick?
The problem is clearly getting worse. BIOS reports no faults. After a full power down by running out of battery it usually restarts OK with the usual warnings and will run for a while before the keyboard locks out again. But this last time the keyboard was stone dead from the very instant of bootup. I could not move the cursor on the SAFE mode boot screen. So after the timeout period it tried to boot Vista. This got as far as having a very faint "(c) Microsoft Corporation" visible in the lower middle of an otherwise black screen and stopped. It is currently sat waiting for the battery to go flat again.
Ideally I would like a few suggestions on other tricks to try and especially on a quicker way of regaining control when the thing goes belly up that is faster than leaving it running until battery failure. I can keep it low on battery but it is getting really frustrating since the thing will usually work for just long enough to recharge its battery and then die horribly losing all keyboard input again. System diagnostics find nothing wrong up to the time it stops working. There doesn't appear to be a standard external old PS2 keyboard connector on it.
You can still run programs when the keyboard is dead in the water provided you don't want to type in any text. And the PC is visible across the network - except in the most recent incident where it didn't get as far as starting Vista properly. And may never do so again unless I can plug a working keyboard into it.
I couldn't spot anyone with similar problems in these forums, but would be grateful for any tips on what else to try. I would particularly like suggestions to make fault finding a bit quicker now that the fault is recurrent. It is under warrantee but it would be inconvenient to be without it for any length of time.
Regards,
Martin Brown

It is a strange sort of lockout. I don't have a USB keyboard, but I have a hunch that if I connected one it would work. I may get a chance to try this next weekend.
I have established that I can still type stuff if rather tediously by using cut & paste from the CharacterMap utility. This is actually useful since it allows work in progress to be manually "saved as" new filename shortly after the keyboard latches up and dies. It just failed again :(
It is very annoying that the power off button is also deactivated by this failure mode.
I don't really want to go right back to factory settings and then have to bring it back up to spec again if I can avoid it. I strongly suspect it is hardware related. Although similar but not identical problems have been reported with some older Toshiba BIOSs & Vista and this one is a PSPAAE with BIOS v3.80 where as the latest version for AAE on offer is v4.30-WIN. It is with great trepidation I am considering applying the BIOS upgrade. It could easily be a Vista vs Toshiba power management issue. Failures do seem to be correlated with me taking a tea break (so that the suspend/powersave/screensaver are invoked).
The Toshiba manuals refer indirectly to there being a reset button you can press with the point of a biro, but there is no illustration of where the reset button if it exists has been cunningly hidden. This would be preferable to waiting for its battery to run down after each failure. Any ideas where it is hidden please?
Regards,
Martin Brown

Similar Messages

Windows 8 Upgrade on Satellite P100-160 - No Sound

Hello everyone.
I own a Satellite P100-160 {http://www.toshiba.co.uk/discontinued-products/satellite-p100-160/}
I decided to upgrade the machine from Windows Vista to Windows 8.
The machine works o.k. apart from the fact there is no longer any sound.
It seems that windows 8 does not have the correct sound drivers.
Can anyone help me out with a solution?
The laptop is in good working order, and apart from no sound.
Thanks
colesdav.

Hello, thanks for your replies so far.
Just in case anyone else out there has tried to move to Windows 8 on an older laptop I will tell you
What I have tried that did NOT work.
(1). http://www.boards.ie/vbulletin/showthread.php?p=81760022
(2). http://www.station-drivers.com/page/conexant.htm
(3). http://www.dell.com/support/drivers/us/en/04/GetDriver/InitiateFileDownload
(4). http://drivers.softpedia.com/get/SOUND-CARD/Conexant/Conexant-HD-SmartAudio-HD2-Driver-436761-for-Windows-7-x64-Windows-8-x64.shtml
(5). http://www.toshiba.co.uk/innovation/download_driver_details.jsp?
None of the above suggestions / drivers worked.
The drivers all did install but ... no sound from the Laptop.
I accept this is an old laptop but it is in mint condition.
Here is my solution to date.
I bought a Sound Blaster X-fi Go! Pro external USB Sound card from Maplin U.K. yesterday.
It works and the sound quality is great!
I am currently using an external speaker ... but I may try to install the USB sound card inside the
Laptop and see if I can rewire the speakers ...
Here is a link to the USB Card.
http://uk.creative.com/p/sound-blaster/sound-blaster-x-fi-go-pro
By the way I have managed to upgrade 3 of my 4 laptops from Windows Vista /7 to Windows 8.
Here is what worked with comments.
Toshiba Satellite P100-160 - Vista to Windows 8. Only problem = No sound Driver.
Toshiba Satellite L300D - Vista -> Windows 7 - Windows 8. No problems at all.
HP G62 - Windows 7 -> Windows 8. No problems seen yet.
The only machine I cannot upgrade is an HP Envy 15-1060ea due to notebook specific ATI Radeon 4830 Driver.
Thanks
Bye
Colesdav

Satellite P100-160 - System does not boot

Hi all,
i was hoping someone may be able to help me out with a problem i have with my Satellite P100-160.
I was using it the other night without power connected when my battery ran out and it shut down.
When i re-connected the power and switched it on i got the usual message asking if i wanted to re-start as normal which i did.
Upon doing this i got the icon in the bottom right corner telling me the system was looking to install a new driver for mass storage device.
It could not find it and i have not added or taken anything away from my system.
When i shut it down and went to re-start it next time i got a message on boot screen along the lines of:
error
resource conflict - pci serial bus controller on motherboard bus: 0A, device: 04, Function :01
error
resource conflict - pci mass storage controller on motherboard bus:0A, device 04, function 02
error
resource conflict - pci on motherboard bus: 0a, device: 04, function 03
press F1 to resume F2 to setup
i can get into setup but when i resume the system just hangs and all hard drive activity stops. i have managed to get it to boot successfully once but no more, cant get into safe mode or anything. when i took it to my local computer shop the guy there looked at the error and said it is broken, the motherboard has gone and there is nothing i can do with it. im quite disappointed as the laptop is only 2 years old and i would have thought it would last longer than that.
So my question s are is the guy right, is it broken or is there something that can be done with it? if it is broken can i access the contents of my hard drive with another laptop (the shop guy said something about using a hard drive caddy and using it as an external hard drive??
thanks in advance for any advice
D

Well it would certainly seem my laptop is a gonna, plenty of views but no solution. Must say from
browsing this forum Toshiba laptops definitely have their fair share of problems, mine suffered from
the broken cover mentioned in another thread but i did not think it was such a widespread problem. It has certainly put me off opting for a Toshiba as my replacement.

Satellite P100-160 BT Icon appears in Control Panel, but no BT

Hello,
I have a Satellite P100-160. I am very confused as to whether I have BT or not.
*Reasons I thought I had BT:*
I originally thought I did have it, because in "Control Panel", there is a Bluetooth Icon, which when I press it opens up the "Bluetooth Devices" box. I also use Wi-Fi internet which I thought was a sign that BT was installed and working. I also notice that in "Services" there's something called "Toshiba Bluetooth Service" running.
*Reasons I now think I don't have BT:*
However, when I press Control Panel > Bluetooth Devices > Bluetooth Settings, nothing happens. It's like the button is dead. And when I try to "Add a BT device", it can't find any devices. Also, there is no BT listed in Device Manager.
Overall, I'm very confused! I bought Wireless Speakers yesterday having seen the BT icon in Control Panel (I'd read that if that icon was there I had BT), but having struggled for hours trying to get BT to work yesterday I've come to the conclusion that I don't have BT at all!!
Could someone explain what the Bluetooth Icon in Control Panel means? Why is it there if I don't have BT? Or, does the icon mean I do have BT but am doing something else wrong??
Many thanks in advance! Very frustrated!
David.

Hi DJH_1,
Different notebooks have different hardware parts. This would explain why Bluetooth software is preinstalled, probably other P100 models have Bluetooth but the P100-160 does NOT have Bluetooth.
BT software is installed but not BT hardware so you cant use BT.
Its no mistake by Toshiba. Just check the specifications of your notebook and then you see what features your notebook has or not. ;)

Re: Satellite P100-160 - Display driver installation failed

Satellite P100-160, PSPAAE, vista 32 bit,
Today Aero wasn't working and not available in graphics properties. Installed latest display driver from Toshiba UK site, Intel 15.0.1.1114. This version was actually older than my current driver but I thought that maybe as it was the only one availabel that it must be correct.
The driver install failed with an error (no details just 'an error has occurred'). Now I have no aero and my display resolution cant be set above 1280x800 - should be 1440x900
To say I am pisseed would be an understatement. Can anyone help? thanks

Hey,
If Aero is not available I dont think its display driver problem
Anyway, have you removed the old display driver before you installed the new one? Go to device manager > right click on graphic card > uninstall. After reboot the display driver should be uninstalled and you can start with display driver installation.
If you install drivers make sure you are logged in as Administrator and antivirus/firewall is disabled. Restart once again and you should be able to choose the native screen resolution now.
Check this!!!

LAN not working since installing Windows XP on Satellite P100-160

Hi,
I purchased a P100-160 (PSPAAE - 01D00UEN) with Vista pre-installed. Couldn't stand Vista so I have just installed Windows XP.
However, I cannot get my LAN to work properly. That is, I can get it to work with the 'Cardbus Ethernet Card' plugged in, but i cannot get it to work via the RJ-45 slot!
Does anyone have any idea what I can do/how I can rectify this.
Many thanks
Yvonne

Hi
Thanks for your reply.
As far as I am aware I have downloaded all the drivers. I have checked both of the sites that you indicated, I have downloaded the drivers but there does not seem to be a 'setup' icon/file within the extrated files. There are 'unistaller' files but not a setup one - anyone have any ideas????
Do you suggest that I install all the drivers from scatch and see what happens? Any other suggetions would be very much appreciated.
Best regards
Yvonne
Message was edited by: yhart

Satellite P100-240 : Keyboard errors in Microsoft Outlook

When I try to insert a symbol when using Microsoft Outlook I get a # symbol - and cannot find the symbol anywhere - the keyboard is fine in other packages - is there a simple way to fix the keyboard for Outlook only?

Do these mixed signs appear in other applications like MS Word?
According to your description I would recommend to change the Keyboard language settings.
Possibly you use an UK keyboard layout but the settings were set to English US.

Re: Need keyboard driver QKBFILTR.SYS - Satellite P100 PSAPA6

Hello,
I need your help.
Unfortunatly I delete the keyboard driver of my Toshiba Satellite P100 PSAPA6 and I can't recover it !
The file name is QKBFILTR.SYS and was on C:\WINDOWS\SYSTEM32\DRIVERS\
I dont want to restore the system.
If somebody can help me by send by e-mail this driver. My Toshiba is under XP Pro SP3.
Thank for your help
Daren

Thanks You,
Unfortunattly the standard Keyboards driver dont work with Toshiba keyboard.
The "go back" system don't work too...
How I delete this driver ? By using Kaspersky AV 2009 who tell me that there is a keylogger, I dont think more and destruct the file, like an idiot !
I tryed a lot of recovery tool, without success...
Toshiba Support tell me to recover my system, for me it was impossible : I will lost three day work...
The thig that will help me is if somebody can send me that file, Toshiba Support cannot do that...
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Daren

Satellite P100 - Boot Failure after BIOS update

Hi,
I wanted to update BIOS on my Satellite P100 - (PSPADE) with latest version downloaded from Toshiba site.
Quitted all apps.
Run zip file Error Message file %path\phlahnt.sys not found.
Keyboard no longer worked Unable to shutdown even using power button.
To shutdown unplugged laptop and removed battery.
No longer boots No Message, No Beep, Nothing.
I have tried with restore CD with Power up holding F12 key but nothing.
I have also tried to power up with and without AC plugged and with and without battery but still nothing.
Plug, Battery, Leds on when power up Power and speakers leds also on
Any help? Any suggestion, any idea?
Many thanks
Nour

Hi
Hmmm what to say. Sounds not good and in my opinion it looks like you have updated the notebook with a wrong BIOS or something went wrong during the BIOS update procedure
Are you 110% sure you have used the right BIOS??
It seems you will be not able to solve this issue yourself without any additional help from notebook technician.
In most cases the BIOS must be flashed again on special way
For me its clear You have to contact the ASP to get rid of this issue
Good luck and regards

Can't find my model Satellite P100 model PSPA3C-D300E in the support list

The model munber shown on the bottom of my Satellite P100 labtop does not appear in the list of models on the Product Support page. What should I choose for a PSAA3C-WD300E?

paulamcm wrote:
Wow - quick response again. I am impessed with this forum, if somewhat less so of Toshiba support.
Rincewind quickly confirmed that my P100 satellite labtop has no internal microphone. Well the guy at Canada service might have been trying to say that, as I asked in so many words. But after repeatedly cautioning that I would have to pay for his advise, seemed only prepared to suggest that the problem was probably the external microphone port. Yes, I have an external mic that has serves me well on other PCs --just not this one. OK, the headset speakers are are great and would be all I need if it weren't for Skype.
Basically I am stuck at the same point of not knowing whether there is a hardware fault in the mic port or I need some sort of driver. But I now have the phone number of repair shop and some reference numbers that will enable me to buy their support.
Since the speakers work, I doubt it's a driver issue, but it can't hurt to re-install the Conexant sound driver listed for your model and operating system (Vista or XP). If the microphone continues to be unrecognized, then it is likely a hardware failure. Toshiba does not do component repair, so the 'fix' is to replace the entire system board at a cost of $425 (US). This is madness, as far as I am concerned, but I don't make up Toshiba's business rules.
You may also, as a last resort, use the recovery media to put the laptop back to 'out-of-the-box' condition. This is the so-called 'gold standard' for hardware diagnosis. If the microphone is still not detected when plugged in after this, then it is hardware failure. Of course you need to have a verified backup before you even consider this rather extreme action.
I'd suggest that you look into one of the many USB microphones available rather than spend a penny on Toshiba's paid support, given what their response is likely to be.

Satellite P100: task bar sometimes shows up an grey square icon

I have a Satellite P100 and the task bar sometimes shows up an icon which I cannot understand. It is a grey square with an horizontal line near the botoom, and seems to represent a computer. Then, over the right bottom side there is a red circle with a red diagonal line across it (in the forward slash direction).
Hovering the mouse over it does not produce any information.
Can you help?

just do this for me please and hit FN+F9 together, that is the key combination for turning the TOUCH PAD off and on, as I've said before it's the only one that I can see that looks like it. Here's a screenshot
http://img137.imageshack.us/my.php?image=greyicontj9.jpg
Is this the icon? If it is then FN+F9 will toggle it on and off, I'm sorry to say this but all the functions are in the manual, both on the computer and the paper one that came with the notebook plus you can go download them from Toshiba's site. I read my manual before I even got my notebook by downloading it first.
If this is switching on and off by itself without you using FN+F9 then it would suggest there is a hardware fault with the touch pad or the drivers are conflicting with something on your system, I would suggest contacting Toshiba Technical Support.
Message was edited by: GazzHo

Satellite P100 - 1 1/2" band down center of screen

Hi,
I have a Satellite P100 apx 18mths old with a 1 1/2" light band down the center of the LCD, not a problem when I use an external monitor.
I've been told its probably the LCD at fault but at this age this is not good news, has anyone else had his problem?
I dont want to be put off of Toshiba as my daughter wants a new laptop, but this doesnt help.
My LCD is LP171wx2 and I believe it may be xga, if it needs replacing can I put in wxga?
Thanks, Steve.

Hi Guys,
I've got the same problem with my P100 as well and its only 18 months old !
The screen can cost around 300-400 pounds.
Also the hinges at the back have cracked the plastic cover at the back - apparently Toshiba are aware of this.
The thing is my laptop never gets moved around and I wonder if this hinge issue is having a greater affect than I think i.e. damaging the LCD screen/cabling as well due to shell weakness.
I think its time to talk to ASP.
Regards. Mohammed.
Message was edited by: ADMIN

Satellite P100-324 (PSPA6E) - Intel T7400 - Virtualization disabled

Hi Toshiba support staff,
I have a toshiba satellite p100-324 (pspa6e) with intel core2duo t7400 processor and my problem is hardware virtualization (VT aka VMX) doesn't works because of it's locked off by bios. Also there is no option in bios for enabling it. It's not make any sence that you have this technology but you can't use it.
I'm a professional programer but i can't test my programs in virtual environment because of this smart bios. I have been waiting this from bios version 3.30. Now i'm using phoenix bios v4.70 but it's not done!
I think it's toshiba's irresponsibility, and if toshiba is not releasing a new BIOS in order to support what the features they sold, it will be my last toshiba product purchase. Beacuse it's waste of money. You should have clearly said what features were disabled if you're not planning to fix this problem. If toshiba's policy will continue like this, the unhappy customer number will be grow.

No, unfortunately you're wrong.
The cpu supports the virtualization (vt extensions). You can also see this by executing cpuinfo command in linux (by checking vmx flag in output) or running intel proccessor id utility program on windows.
BUT when i start ant guest operating system in virtual box with vt-x enabled, it shows me an error that telling it's turned off by bios and i have to enable it from bios. Also securable program is says my virtualization is locked off by bios. So i have vt support but i can't enable /use it.
(you can think that this is the program's fault but i checked it with xen, kvm on linux, virtualbox1.5 to 3.0 version with both linux and windows hosts, so i'm pretty sure that vt is disabled by bios and there's not an option to enabling it.)
thanks for your reply but i think the only way is a new bios with option for enabling vt.

Memory Upgrade on Satellite P100

I have a TOSHIBA Satellite P100 PSPAAE-01D00UEN
System Serial Number: 17172416W
Could anyone tell me the maximum amount of USEFUL memory I can install on this machine please?
I am running Windows 7 Ultimate, (32 Bit) and do a lot of graphics and file management work, with file sizes up to 4Gb.
I cannot afford a new machine, before anyone suggests it !!!!
Thank you,
Ian
Message was edited by: Whiteboat

You can upgrade your Satellite P100 up to 4 GB of RAM.
Compatible RAM modules for your notebook are:
PA3512U-1M1G (DDR2-667 1GB Memory Kit)
PA3513U-1M2G (DDR2-667 2GB Memory Kit)
DDR2-533 1GB (PA3411U-2M1G)
Bye

Satellite P100 - Cannot delete the data from CD-RW disks

I have a Toshiba Satellite P100 laptop.
According to the User Manual it says:
You cannot partially delete any data written to a CD-RW
I thought the whole idea of using a CD-RW was so you could delete whatever you wanted to and use that part of the disc again and again.
Can someone explain?

I didnt find this info in user manual and if you have burned some data on the CD-RW disks then it should be possible to format such CD-RW using an 3rd party tool like Nero Burning ROM for example.
I did it many times using Nero and was always successful

Satellite P100-160 - Keyboard fault

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