Satellite P205D-S7802: CD/DVD drive issue; driver corrupted or missing

Hi,
Dvd unit has not recognized by the OS.
When i open My Computer the only unit displayed is C, there's no D unit.
Then I go to device manager to check it, and I notice that the DVD unit has problems, then i open properties and the error message is:
"HL-DT-ST DVD RAM GSAT20N ATA DEVICE
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing".
First i thought that was a hardware problem, but I introduced the windows vista disc at boot and the unit read it very well. Then I choose update driver from device manager and the updater told me that the best driver was already installed for the device.
I tried to replace the .sys and .info files for cd-roms but nothing happened either.
What is happening, please help, is urgent i need to use my dvd unit.
Regards.

Try this:
remove the CD/DVD drive from the device manager list
access the registry and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class{4D36E965-E325-11CE-BFC1-08002BE10318}
This is described also here in the MS knowledge base article:
http://support.microsoft.com/kb/270008/en-us
Check it out!

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Satellite P205D-S7802 - DVD drive shows as D: and the CD shows as C

I have a Satellite P205D-S7802. The DVD drive shows as D: and the CD shows as C: Should both be D?
Neither works but the DVD was the last to do so.
If they should both be D: how do I change it?
My system is Vista 32 bit.
Any help is appreciated.

Hi mate
In my Computer you should see the HDD and CD /DVD drive.
Usually the HDD or the partition of the HDD is listed as C and the CD/DVD drive should be listed as D or other letter.
Everything depends on partition created on the HDD because every partition is assigned to an certain letter.
However, the letters can be changed in disk management of Windows OS.
Right click on My Computer -> manage -> disk management
Here you can change the letters.
Regarding the CD/DVD drive:
I recommend removing the CD/DVD drive from the device manager list.
Simple delete it and reboot the unit.
After new reboot, then OS should recognize the ODD again

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.

I'm having the error "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" and I can't read/write CDs/DVDs. When I try to update the driver I have the message that it is already up to date.
I can't find the driver to dowload and try to fix the problem. Where can I download it or solve somehow my problem?

Hi juigarashi,
Microsofts automated troubleshooting service on the link below may help
CD/DVD Repair
Hope it works for you.
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hi
It is not easy to say if the drive is defective but you should anyway contact your local dealer. The warranty is valid and if there is some technical problem the drive will be replaced.
I dont know if this can help but you can try to remove the drive from device manager and restart the unit. The drive will be recognized and installed properly. If there is the problem with original music CDs you should really contact the local dealer.
Before the unit will be checked I believe that the best way to check it properly is to preinstall the unit with recovery media. The same thing will be done by technicians before hardware replacement. If you want you can do it too.

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I usually use Corel DVD Copy 6, but have tried the TOSHIBA programmes and others such as NERO. Using Corel VideoStudio, this burns discs with a 90% sucess rate, but the problem comes when trying to copy my own created discs.
I have tried different Disc types (ie +R and -R), and I have tried burning speeds too.
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Hi, sorry it has taken so long to post a reply again - many apologies.
Thanks for you suggestion, which I have completed and tried. Although, this did help and I have managed to copy some discs with limited sucsess I am still having problems. I also made sure that the filters are still removed as mentioned.
I use Corel VideoStudio to create my discs, which seems to work fine. The initial burn is successful and will play in any DVD machine perfectly. Since this issue I have given up using Corel DVD Copy6 and reverted to using the Toshiba DVD Backup tool, but this only allows a single disc copy (can't produce multiple copies). This works with a very low success rate.
I have so far:
- Made sure lense and discs are clean.
- Tried different media (+R and -R)
- I use good quality discs.
- Tried the filter removing as mentioned.
Is there any other suggestions as to what I can do to resolve this issue?
Many thanks for your continued help.

CD/DVD drive issue on Satellite L notebook - error code Code 39

Hi,
Could anyone tell me if there is an updated driver for the TSSTcorp CDDVDW TS-L632H ATA Device? The device is not available as a selectable drive and in device manager it reports the following error:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
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Hi buddy
What to saythis issue is known and caused by wrong Windows registry entries.
Microsoft has released and published some knowledge articles.
Check this:
http://support.microsoft.com/kb/270008/en-us
First of all I recommend removing the CD/DVD drive from the device list in device manager. Then remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Finally reboot the notebook.
Thats all.
PS: you would find this solution also without my help. You should use the forum search function! Its helpful!

Satellite A205-S6808 corrupted DVD/CD-ROM Driver - Code 39

My driver is corrupted for my CD-ROM/DVD player.
There is absolutely no support for my model on the Toshiba homepage.
I tried to download the drivers for the L series L505 since my tech friend said it should have worked. It did not.
The device shos up, but I get a driver missing/corrupted message from windows.
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The driver may be corrupted or missing. (Code 39)"
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Hi
Im a little bit confused how you have managed to download the CD/DVD driver for the internal ODD (optical disk drive).
The point is that all Windows operating systems contain own Microsoft ODD driver which controls the CD/DVD drive.
Therefore its not necessary to load/install any drivers for CD/DVD drive.
In my personal opinion its a registry issue.
You should firstly go to the device manager and should remove the CD/DVD drive from the system.
Next step is registry cleaning.
Start regedit and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
After that reboot the unit
Should work
Greets & Good luck
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Thanks!
This question was solved.
View Solution.

Hi:
Try each of resolution steps 2, 3, 4 and 5 at the link below.
One of them should resolve the problem.
#3 or #5 usually works but try #2 first as that is the easiest one to do.
http://support.microsoft.com/kb/314060

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Hey guys,
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Please search in this forum for similar threads regarding the Protg M200 and booting from external CD/DVD drive.
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Unfortunately not. The Toshiba specification for the L10 simply states that Sonic RecordNow and WinDVD Creator are supplied as bundled software.
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It may be worth checking with the people where you purchased your notebook to ensure that they supplied all the necessary bits and pieces.
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Hi
Check the both links to other threads here in the forum.
Both describe the same problem and the link suggested above should help:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=20159&messageID=74014
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=18715&messageID=68411

Satellite P205D-S7802: CD/DVD drive issue; driver corrupted or missing

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