Satellite P300-13J - new accu is not detected

hello , my accu was dead , so i bought another accu ,and first one didn't work so i asked for another one , they send me another one but this one doesn't work too ..
when i restart my laptop , first of all it says , plugged in not charging after a minute of 2 it says no accu detected
can someone help me please
SATELLITE P300-13J
Tryed to download bios, and 30sc power button trick still nothing changes

> when i restart my laptop , first of all it says , plugged in not charging after a minute of 2 it says no accu detected
You should use the battery which was explicitly designed for this notebook model. Some retailers sells not genuine parts, also batteries and the mentioned problems can appear if you would use of not fully compatible battery pack.
At the other hand, if you purchased compatible battery, it may take some time to detect the empty battery. You should connect the AC adaptor and should charge the battery for a longer period of time.
If the battery would not be detected, even if the AC adaptor was connected for 2-4 hours, the battery should be replaced.

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