Satellite P300-156 - driver detected controller error on \Device\Ide\IdePort1

Hi
I have recently installed a secondary hard drive in my P300-156 and am having some problems with it. I keep getting Event ID 11 in the system event log "The driver detected a controller error on \Device\Ide\IdePort1." and suffer with very bad performance with this drive.
The drive is new and works fine in other systems and even works ok if I swap drive bays on my P300-156 but the problem with that is the drive does not fit in the other bay as it is quite thick. The drive in question is a Samsung HM100UI 2.5" 1TB Sata. I have also tried other drives in this bay and they work ok too.
I am using windows 7 ultimate and Intel chipset drivers. It's an Intel ICH8M SATA AHCI controller, driver version 7.0.0.1013. Have tried different drivers and AHCI/IDE mode. Also tried a fresh installation and the problem persists.
Am at a loss why this drive is having problems is there anything else someone can suggest to try?
Thanks in advance.

> {quote:title=peterk_1 wrote:}{quote}
> Not all drive bays are made equal. The P500 second bay takes the "thicker" 2.5" drives.
>
> The current Intel chipset "driver" is v10. I have it installed BUT the installation if you want to do a complete install is not a simple task. If you download and unpack you can point the driver update to that location. Start at Intel.com
Thanks!! This worked! It seems the Intel INF auto update utility didn't update them to the latest. I had to download the [RST and AHCI Driver and GUI|http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20110&lang=eng] and manually search for new drivers in device manager. Now the drive is noticeably quicker and error free :)
Thanks for all the help guys :)

Similar Messages

Driver detected controller error on device\harddisk\dr1

Hello,
I have a satellite c655d-s5200, running win7 64. I run the event viewer and i see the above message repeatdly in my event log. I have a 320g (mk3265gsxn, sata drive. I recently purchased the machine so it is under warranty (2/11/12). I have a 4gb thumb drive i use with rteady boost. I saw a message a two concerning this issue on a different model. I just disabled readyboost. I want to see what that does. Any other suggestions.

Satellite C655D-S5200
Don't try to copy anything from Event Viewer manually. Double-click the event and then click the Copy button. That will put the details on your clipboard.
Paste it without editing into your reply - except we want only what's above the line Event Xml:.
-Jerry

The driver detected a controller error on \Device\Harddisk1\D

Hope someone can help, yesterday in the event viewer I encountered the following error
"The driver detected a controller error on \Device\Harddisk1\D
....I have added no new hardware for months, I checked this out on the microsoft website but they recommend changing the cable!
I ran diagnostics on the hard drives and they found no errors at all ....I got a feeling it the motherboard, frustrating as this is the second board Ive had!
Can anyone advise on this error?
My setup is as follows
P4 3.2GHZ
1GB Transcend Memory
1 NEC 2510 DVD Wrtier
1 IDE 120GB Maxtor Diamond Max
2 X SATA HDD
450 watt Thermaltake Butterfly PSU

This seems to be a common problem between ICH5 chipsets and SATA NCQ drives. Apparantly a BIOS update will be able to fixed the problem but I'm not sure which BIOS you should use. I suggest that you check MSI's website to look into your mobo's BIOS release notes to find out more first.
Please also note that there's an amount of risk to flashing your mobo's BIOS as and improper flash will caused the mobo to die immediately or having multiple errors due to bad flash. I would recommend that you flash through a floppy bootdisk which seems to be the best method till date.

An error was detected on device \Device\Harddisk3\DR3 during a paging operation. - The driver detected a controller error on \Device\Harddisk3\DR7

How can i ensure that the harddisk3 designation is relatd with USB etxernal disk?
I have several erros in LOGs:
An error was detected on device \Device\Harddisk3\DR3 during a paging operation.
and
The driver detected a controller error on \Device\Harddisk3\DR7
All times are HardDisk3 and sometimes it references to DR3 and sometimes DR7
My disk structure is:
2 RAID5 arrays fomr the same disks (80GB and 2 TB)
and USB 2 TB External hard disk with several partitions
I´m 99% sure that the error is related to the external USB disk and the Dell DIag tool shows no problems with any component
DISKPART> list disk
Disk ### Status         Size     Free     Dyn Gpt
Disk 0    Online           80 GB      0 B
Disk 1    Online         2711 GB      0 B        *
Disk 2    Online         1862 GB 1024 KB
DISKPART> sele disk 0
Disk 0 is now the selected disk.
DISKPART> detail disk
DELL PERC H700 SCSI Disk Device
Disk ID: 6EFE3928
Type   : RAID
Status : Online
Path   : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0400)#PCI(0000)#RAID(P01T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : Yes
Pagefile Disk : Yes
Hibernation File Disk : No
Crashdump Disk : Yes
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 3         System Rese NTFS   Partition    100 MB Healthy    System
Volume 4     C   DISCO        NTFS   Partition     79 GB Healthy    Boot
DISKPART> sele disk 1
Disk 1 is now the selected disk.
DISKPART> detail disk
DELL PERC H700 SCSI Disk Device
Disk ID: {A42559A8-43EF-4570-B4CF-336A22A718BF}
Type   : RAID
Status : Online
Path   : 1
Target : 1
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0400)#PCI(0000)#RAID(P01T01L00)
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 5         DADOS        NTFS   Partition   2711 GB Healthy
    C:\DADOS\
DISKPART> sele disk 2
Disk 2 is now the selected disk.
DISKPART> detail disk
HP External HDD USB Device
Disk ID: 000904F0
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 6         SOFTWARE     NTFS   Partition    300 GB Healthy
    C:\DADOS\DISCO-EXTRA\
Volume 7         TEMPORARIO- NTFS   Partition    148 GB Healthy
    C:\DADOS\NEW_TRANSF\TEMPORARIO\
Volume 8         TRANSF_LIXO NTFS   Partition    149 GB Healthy
    C:\DADOS\NEW_TRANSF\TRANSF_LIXO\
Volume 9     R   RESTORE      NTFS   Partition   1264 GB Healthy

Hi,
For finding the exact hard disk you could refer to this article. It is an old article but the structure is not changed:
How to Distinguish a Physical Disk Device from an Event Message
http://support.microsoft.com/kb/159865
Meanwhile for the error message "error was detected on device \Device\Harddisk3\DR3 during a paging operation", according to my search result it could be related to fragments. So please try a defragment on your hard disk (if it is the USB disk then perform
a defragment on USB disk) and see the result.
If you have any feedback on our support, please send to [email protected]

The driver detected a controller error on \Device\Harddisk1-4\DR1-4.

Hello all
I just recently bought a new gaming PC on black friday and is running just fine. Then one day i decided to take a look in the event log and i notice an error that would appear four time during startup of the machine.
The driver detected a controller error on \Device\Harddisk1\DR1.
The driver detected a controller error on \Device\Harddisk2\DR2.
The driver detected a controller error on \Device\Harddisk3\DR3.
The driver detected a controller error on \Device\Harddisk4\DR4.
I only have one internal hard drive located on disk 0 and an external located on disk 5. So i have no idea why i'm getting this error when nothing is connected.
I installed the latest controller drivers and just for fun everything else related to my GIGABYTE motherboard but unfortunately still occurs after turning my computer. (note for the bios i have version F4 not sure if updating it to F5 is worth doing for
this issue).
If anyone could help me with this error or if i can just ignore it.
Thank you

Angel
If the drive is an SSD update the firmware.
Are the message an error (red symbol) or a warning (yellow symbol)?
I would also run CHKDSK and get the diagnostic utility (and run it of course) from the HD mfr.
CHKDSK /R /F
Chkdsk disclaimer: While performing chkdsk on the hard drive if any bad sectors are found any data available on that sector might be lost so as usual backup your data.
Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.
Do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.
Then reboot and let the test run.
It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.
http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/
See "CHKDSK LogFile" below in order to check the results of the test.
CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log file entry.
Double click on the Source column header.
Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
Copy/paste the results into your next post.
Wanikiya and Dyami--Team Zigzag

Satellite P300 -156 Windows 7 Crash Problem

Hello,
I have the Toshiba Satellite P300-156 PSPC4E model, and i have had this laptop for a couple of years now.
Before installing windows 7 i had the default Windows Vista installed, and it worked fine.
Now since installing windows 7, ANY game i try and play just causes the laptop to just go black screen and shut down after about 5 - 10 minutes of playing.
I thought this was due to an overheating issue... so i opened the laptop and cleaned it all out, and then put it back together again.
(YES i have checked all wires are back in where they should be and all components are working properly)
This didn't work.
Then i tried updating all my drivers, and software ect.
Still nothing.
I've trawled through pages and pages of search results for the same problems with Windows 7 and game crashing... but nobody seems to know how to fix it.
I thought it was just windows 7, but i re installed windows vista and it's still doing the same thing on there now.
I've tried installing all the drivers from toshibas website for this model laptop and no luck.
My windows vista and windows 7 are both genuine copys.
All the hardware is working normally (as far as im aware) and i really can't see what can be causing this problem.
If anyone could give me some advice on what to do it would be greatly appreciated.
Thanks,

Hi
Which display driver you are using? Im not P300 owner but on my A300 I had a similar issue that the notebook crashed during playing a game. It seems that the reason was a 3rd party driver or lets say the driver from the graphic chip manufacture directly. I think because they are not pretested on the notebook and causing overheating
So I would recommend installing the latest display driver from the Toshiba website.
Last but not least which Windows 7 version (32 or 64bit) you have installed and which BIOS version?
The Toshiba website shows also new BIOS versions and different versions for 32bit and 64bit OS. Maybe you have to update/change it Who knows?!

Satellite P300-156: Vista wont start after installation of Toshiba Tempo

Hi
I have a new Satellite P300-156 which I have been using for about a month with no problems. It has been great.
This morning I had a message come up to install Toshiba Tempo which I did and all was fine until I restarted the laptop and now Vista wont start.
I have followed all the diagnostic tools, tried system restore etc... but still nothing.
I currently live in Italy, so is hard to take it into a computer repair shop as I dont speak Italian and the operating system is in english.
From what I can see my only option now is to do the TOSHIBA HDD Recovery, but I would loose some data which I have done since my last backup. Is there any way to backup data to a usb storage device using command promts before I do this, or is there a simpler way out of this?
Any advice would be great.
Thanks
Keith

Hi
Thanks for getting back so soon, however, F8 does nothing when starting. I have an option of F2 or F12, but neither gives me options to access last known good configuration.
Is that the same as a system restore from the Vista system recovery options as I have tried this (gives you a list of last known configurations). But still no luck.
If I do the TOSHIBA HDD Recovery function do I need a disc for this?
thanks

Controller error on \Device\Harddisk1\DR1

I have been getting the following error repeatedly. My L765D-S7015 (purchased new 12/24/2010) unit has really slowed down and I have tried doing a recovery to no avail. The OS is Winodws 7 Home premium 64-bit. Any suggestions what I should be looking for, or should I take it in for service?
Log Name:      System
Source:        Disk
Date:          3/27/2011 10:21:22 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      toshiba
Description:
The driver detected a controller error on \Device\Harddisk1\DR1.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Disk" />
    <EventID Qualifiers="49156">11</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-03-27T17:21:22.309220600Z" />
    <EventRecordID>5726</EventRecordID>
    <Channel>System</Channel>
    <Computer>toshiba</Computer>
    <Security />
</System>
<EventData>
    <Data>\Device\Harddisk1\DR1</Data>
    <Binary>0E01800001000000000000000B0004C003010000000000000000000000082D000000000000000000F7E8020000000000FFFFFFFF0600000058000000000000000000061208000010000000003C000000000000000000000080CD080680FAFFFF00000000000000002067030780FAFFFF0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
Solved!
Go to Solution.

L765D-S7015
Maybe this one?
Satellite L675D-S7015
Source:        Disk
Event ID:      11
The driver detected a controller error on \Device\Harddisk1\DR1
Suspect trouble with the controller for the second disk shown in Disk Management (diskmgmt.msc). (The first one is DR0.)
I have tried doing a recovery to no avail.
That pretty much tells us that software is not the problem.
-Jerry

Satellite P300-156 - Cannot install any OS

Hi
i have had a P300-156 for some time now.
It was fine up untill recently, when the DHCP client stopped workin and wouldnt start,
So i tried to restore from disc and had no dice with that attempt.
So i attempted to recover from HDD again no luck the laptop keeps freezing after the install.
So i tried to install Ubuntu on the laptop but again same problem, linux says "Buffer error I/O sdo" ??
I'm not sure what that is, it did however manage to wipe the entire drive.
And i cannot XP to install because it wont find the HDD.
So the situation is that i have no recovery methods and cannot install another OS.
Guys im really confused about what to do here, so if anyone can help please i need it.

Hi James
Im not quite sure if your HDD died or not but you should know that your Win XP Setup will not recognize the HDD too if the SATA driver was not included.
The point is that your P300 was equipped with the SATA HDD controller and the SATA driver is necessary and needed if you want to install any of the operating system.
The SATA driver is a part of the Intel Matrix Storage Manager.
So if you want to install the XP on your P300 you should firstly include the SATA drive into the XP installation CD.
This can be done very easily using a free software called nLite.
This Toshiba doc would be helpful for you because if describes step by step how to include a SATA driver;
Check this:
[How to integrate a SATA AHCI driver in a Windows XP Setup CD|http://aps2.toshiba-tro.de/kb0/TSB85017Z0000R01.htm]
bye

Satellite P300: Display Driver has stopped working using external monitor

I have a number of these Satellite P300 PSPCCA-OC201Y and recently bought external monitors for them.
Since then we seem to be getting "Display Driver has stopped working and has recovered" messages, then after about 5 of these, it crashes.
Starting with one machine, I have updated display drivers, bios was current, all to no avail.
I then did a complete system restore back to original. Has not solved the problem.
Any ideas?

hi Keven Dickenson,
as you said you restored the system and still there is no way to get things work it may be a hardware issue...
i my opinion you should consult a servicepartner to check this out...
is there any of the machines working with the external monitor at all?
if none of them is able to connect to ext. display maybe your installation has a problem or the monitor is faulty...
try it with another monitor and recover one system to factory installation....

Satellite P300 156 PSPC4E - White Media LEDs stay on after power-off

HI
I have a Toshiba Notebook Satellite P Series P300 156 (PSPC4E) which has just developed a problem
When I power off, the laptop shuts down normally and power button itself goes off, but the 6 white media LED's to the right of the power button remain on constantly. The only way to get these to turn themselves off is to disconnect the battery.
Can anyone please advise
Many thanks

Thanks for the replies
I tried altering the BOIS, but that only affects the illuminated strip along the top of the mouse touch pad.
I cant remember which version of BIOS that I got (I'm at work at the moment) but I tried downloading the latest from here (dated 18/03/10), and it made no difference.
Its a strange one. The lights stay on even if the laptop is closed for long periods. They just never go off, unless I take the battery out.
Message was edited by: hawkerpaul

Video controller error in device manager - Satellite Pro 6000

This old laptop, has an error in device manager (video controller ? vga compatible). Anything that you try to open takes for ever and seems to scroll open from top of page! Help me please.

Hi
I dont know which OS is preinstalled on your unit but please download the latest display driver and install it.
Toshiba download page is http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp

The driver detected a controller error on \Device\Harddisk2\DR2.

Hello All,
I've been seeing the above quoted error in my System Event logs on my HP G71 laptop. Can someone tell me how to determine if that's the internal harddrive on my laptop or one of the two external Seagate drives I have connected?
It appears several times a day, every day.
Thanks!
dawn

First run the diagnostic test on the internal Hard Drive
Shut down the computer if it is running.
Press the power button to turn on the computer.
Press f10 when the HP/Compaq logo displays.
After the BIOS Setup Utility displays, use the Right Arrow key to select the Diagnostics menu.
Select HDD Self-Test options.
Press enter to display a list of HDD/Self-Test options.
Select Notebook Hard Drive and then press f10 to display an Estimated test time.
Press f10 to continue. The Hard Drive Self Test executes a Quick test, a Comprehensive test, and a SMART test.
||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
//Click on Kudos if my reply was helpful and answered your question//
||-If my answer solved the problem please mark the topic as the accepted solution-||

Satellite P300-156 - How can I clean it?

I won't clean my laptop inside, but I don't now what screws I must remowe.
If someone take the back cover from any P300 to cleaning the fans, maybe will send me any picture or instruction, what I must doing step by step.
Thanks very much.
PS:
sorry for english if is something wrong, then please correct this :)

Hi!
If you want to clean the fan you must disassemble the notebook. This is not necessary.
You can use compressed air spray. This could blow out the dust from the cooling ventilators.
Such compressed air spray you can get from a local computer dealer.
I hope this is useful for you.
Bye

Satellite P300-156 - Screen wont come on

Hi
When I turn on the laptop, all the LEDs come on as normal, including the touchpad strip and media buttons, but the screen is totally blank. I hear the hard disk being accessed and see its LED flickering as per a normal bootup, but the screen is totally blank through the entire bootup, and never switches on.
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Has anyone come across this problem before? Any ideas as to a solution?
I'm guessing its a ribbon cable issue perhaps.
Many thanks

Hi
It seems that you had some other problems with this unit in the past as described in the other thread: http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=237201
Both issues could be related to the motherboard malfunction fact is that removing battery and ac adaptor cannot be a real solution. This temporal workaround might help to wakup the notebook from time to time but usually this is not a common notebook behavior therefore I think its more hardware related issue and this means that only an notebook technician might be able to help you in most cases the hardware checks are needed

Satellite P300-156 - driver detected controller error on \Device\Ide\IdePort1

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