Satellite P300-161 - troubles with new battery

I have just purchased a new battery on line for the above laptop.
When I place the battery in the laptop, the orange charging light comes on, and the battery appears to charge.
However, after several minutes, the charge light starts to flash, and stays flashing. I therefore cannot tell if and when the battery is fully charged.
When I take the mains charger out and turn on the laptop, it comes on ok, but the battery icon is showing 'remaining time unknown' and is grey. The charge light is still flashing orange.
When I emailed the company the reply was:
<Hope the battery works well with your laptop.
As a new battery, for the first three times, you should full charge 12hrs. Then discharge, 3% remains then recharge.
Remember for the first three time charge, you should shut down your laptop>
When I charged for 12 hours, the laptop would not turn on.
The next response was:
<Could you please try to plug and unplug the battery for more times,then recharge.
If the battery still can't work? Would you pls kindly take photos of the battery which was sent by us and your original one to us?
Just to see barcode(the white label)\part number\fit modle. >
Has anyone any thoughts? My impression was that the battery is faulty.

Thanks for reply.
The battery in question is a high capacity 7800 mAh. Could this have a bearing on the problem!
I'm not sure if Toshiba do one as large as this.

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Hi all,
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Hi.
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rgregoryadams wrote:
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>Refit the battery and the power light comes on and off again every few seconds and prevents start up.
Are you sure that the battery is compatible ? did you purchase the genuine battery from Toshiba ASP?
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