Satellite P300 (PSPCCA-03W01Y) - No microphone after Windows 7 update

Hi,
After updating my P300 to Windows 7 (32-bit) my in-built microphone has not worked. I understand that the microphone is part of the camera, but I cannot find the driver for Windows 7 32-bit to update it with. The camera is working fine.
There have been similar threads that direct you to download the driver, but after looking at the Toshiba Australia and the toshiba-europe sites, I have not been able to find it.
Does anyone know where I can find this driver?
Thanks.

Hi stelth_turtle,
You can try the Vista 32bit driver from Toshiba Australian page. Usually this driver also work on Windows 7 because Vista and Windows 7 are very similar so it would be worth a try and install the Vista 32bit driver.
If it doesnt work have a look for Satellite P500 drivers. On Australian page I saw a Windows 7 32bit driver for this model and I assume it should also work on your P300.
Check this!!!

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Hi @Justanothermom
Welcome to the HP Support Forums!
I understand that you are having troubles with a black screen after an update. I am happy to help you with this.
Firstly, there is nothing wrong with modifiying your update settings. I was going to suggest it myself as I read through your post, and then saw you ask the question. Sometimes updates can have unintended results by the creator. With all the different combinations of hardware, and the fact that updates come from different sources, it is one of those things that is hard to completely control.
Please see the following for how to make adjustments to your update settings.
Turn automatic updating on or off - windows.microsoft.com
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win 8.1 August 12 updates - black screen after 2nd reboot - answers.microsoft.com
Let me know if this helps at all.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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Hi @lisa55 ,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you got 2 Windows updates, during the installation of the second one the computer froze. After 1 hour you removed the battery and reinstalled it.
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How Do I Find My Model Number or Product Number?
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Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Satellite P300 (PSPCCA-03W01Y) - No microphone after Windows 7 update

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