Satellite P500-12D - Civilisation 4 doesn't start

Problem using Civilisation IV patched to version 1.74
Tried running the game without a patch and it would load into a black screen and stop.
Patched to version 1.74, it does the same thing but displays the message
"Error loading shader libraries"
Windows is up to date,
The Geforce drivers are up to date concerning those on the Toshiba site. I cannot seem to install
the later versions avaliable directly from NVIDIA which is strange as I'm using a Geforce 230M.
SYSTEM INFO: OS WIN7 64bit
Date 2010/01/03 01:14:58
[PC Information]
Model Name SATELLITE P500 12D
Part Number PSPG8E-01D007EN
Serial Number x
OS Version Microsoft Windows 7 Home Premium 6.1.7600
BIOS Version V2.50
CPU Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz
Physical Memory 4096MB RAM
Hard Disk Capacity 749,744,054,272 [Byte] 698.254 [GB]
Hard Disk Free Space Capacity 644,687,319,040 [Byte] 600.412 [GB]
Video NVIDIA GeForce GT 230M version=8.15.11.8642
Screen Resolution 1680 x 945 Pixels
Color Quality True Color (32 Bit)
Sound NVIDIA High Definition Audio version=1.0.0.59
NVIDIA High Definition Audio version=1.0.0.59
NVIDIA High Definition Audio version=1.0.0.59
NVIDIA High Definition Audio version=1.0.0.59
Conexant Pebble High Definition SmartAudio version=4.98.6.63
Network Atheros AR8131 PCI-E Gigabit Ethernet Controller version=1.0.0.17
MAC Address=00:26:9E:90:F3:E7
Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
version=2009.1.1222.2009 MAC Address=00:26:B6:9A:1E:2F
Modem None
Internet Explorer 8.0.7600.16385
IDE Device TOSHIBA MK5055GSX
IBG 4H6Z0XEVG SCSI CdRom Device FW version=1.03
HL-DT-ST DVDRAM GT20N FW version=CT10
[QFE Information]
Windows Security Update "KB973525"
Windows Update "KB974332"
Windows Update "KB974431"
Windows Security Update "KB974571"
Windows Update "KB975364"
Windows Hotfix "KB975467"
Windows Update "KB976098"
Windows Security Update "KB976325"

Hi
May I ask you if you have checked the system requirements of Civilization 4 firstly? Before you try to play a game you should check the system requirments. Is the notebook fast enough and very important: Is the graphic card compatible with this game?
Check this!!!
If you can fulfill the system requirements you should make sure that the latest display driver from Toshiba is installed. Dont use the driver from nVidia directly, it doesnt have an overheat protection.
And have you installed the latest DirectX version?

Similar Messages

Satellite P500-12D - Can I use the nVidia drivers?

The Latest NVIDIA Drivers on the Toshiba update website are 8.15.11.8642 but there are newer versions on the NVIDIA website. I would like ot update the NVIDIA Drivers but I am having difficalties.
I tried to install version 195.62 (Win7 64bit) for the Geforce 200M Series fron the NVIDIA SITE but the install doesn't complete. I get the message: "The NVIDIA Setup program could not locate any drivers that are compatible with your current hardware. Setup will now exit."
Does Toshiba only allow their own versions of the drivers? Is there a way to allow the NVIDIA drivers to istall?
SYSTEM INFO: OS WINDOWS 7 64bit
Date 2010/01/03 01:14:58
[PC Information]
Model Name SATELLITE P500 12D
Part Number PSPG8E-01D007EN
Serial Number x
OS Version Microsoft Windows 7 Home Premium 6.1.7600
BIOS Version V2.50
CPU Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz
Physical Memory 4096MB RAM
Hard Disk Capacity 749,744,054,272 [Byte] 698.254 [GB]
Hard Disk Free Space Capacity 644,687,319,040 [Byte] 600.412 [GB]
Video *NVIDIA GeForce GT 230M* version=8.15.11.8642
Screen Resolution 1680 x 945 Pixels
Color Quality True Color (32 Bit)
Sound NVIDIA High Definition Audio version=1.0.0.59
NVIDIA High Definition Audio version=1.0.0.59
NVIDIA High Definition Audio version=1.0.0.59
NVIDIA High Definition Audio version=1.0.0.59
Conexant Pebble High Definition SmartAudio version=4.98.6.63
Network Atheros AR8131 PCI-E Gigabit Ethernet Controller version=1.0.0.17
MAC Address=00:26:9E:90:F3:E7
Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
version=2009.1.1222.2009 MAC Address=00:26:B6:9A:1E:2F
Modem None
Internet Explorer 8.0.7600.16385
IDE Device TOSHIBA MK5055GSX
IBG 4H6Z0XEVG SCSI CdRom Device FW version=1.03
HL-DT-ST DVDRAM GT20N FW version=CT10
[QFE Information]
Windows Security Update "KB973525"
Windows Update "KB974332"
Windows Update "KB974431"
Windows Security Update "KB974571"
Windows Update "KB975364"
Windows Hotfix "KB975467"
Windows Update "KB976098"
Windows Security Update "KB976325"

Hi
Counter question: Why you want to use other display drivers? Are you not satisfied with the Toshiba drivers or can you notice any problems in Windows?
Theoretically its possible to use the drivers from nVidia directly but dont forget that they are not pretested on your notebook. Your graphic card could be overheating and so you will loose the warranty.
Satellite P500 is pretty new so I assume Toshiba will update the display driver in next time too. Just have a look on the page from time to time. ;)

Satellite P500-12D - A problem with the cooling system has been detected

hi there everyone,
I have bought a Satellite P500-12D which was a retail return. When I start it up it runs a couple of mins and then this comes up on the screen:
Warning: A problem with the cooling system has been detected. please turn off the computer immediately and return it for service.
In the toshiba health monitor the cpu is under 50% temp and if it goes much above that the cooling fan comes on and lowers it back down and the fan stops again, I have noticed that only the r/h fan runs to cool the cpu, should both them come on together? Could it be a software problem?
Tthe unit is new without even the plastic off the screen surround or webcam. Any help or even point me in the right direction would be very appreciated, gary

The fact that the pc is a retail return would indicate that there was a fault at day one and the customer returned it. At some point the retailer turned it on and since it appeared to work re-sold it.
This is the cooling/fan report from a P500 produced by pc wizard 2010 - free from cpuid.com. Perhaps a comparison against the faulty laptop will point to the problem
<<< Voltage, Temperature and Fans >>>
> Hardware Monitoring : National LM79
> Voltage CPU : 1.02 V
> +3.3V Voltage : 1.02 V
> +5V Voltage : 0.43 V
> +12V Voltage : 1.02 V
> Chassis Fan : 42187 rpm
> Power/Aux Fan : 21093 rpm
> Processor Temperature : 64 C
> Mainboard Temperature : 16 C
> Hardware Monitoring : ACPI
> Thermal Zone : 48 C
> Processor :
> Intel Mobile Core 2 Duo (Core 1) : 57 C
> Intel Mobile Core 2 Duo (Core 2) : 58 C
> NVIDIA GeForce GT 230M : nVidia Driver
> GPU Temperature : 35 C
> GPU Diode : 35 C
> GPU Fan : 100.0%
> Hard Disk Monitoring : S.M.A.R.T
> Hard Disk TOSHIBA MK5055GSX (Assembly) : 38 C
> Hard Disk TOSHIBA MK5055GSX (Assembly) : 27 C

Satellite A100 - Windows and BIOS doesn't start after BIOS update

Hello, I have updatet BIOS of my notebook sattelite A100.
After updating I cannot start my notebook and BIOS doesn't start.

Hey guys... I tried to update my girlfriend's BIOS on a A100 just now (the windows installer) and the procedure stoped in the middle because windows crashed while doing. Now the laptop won't start at all (obviously). I have a black screen when turning it on. No boot sounds or anything. I've already removed the AC power source and battery in case that works. I guess removing the BIOS battery won't help either since the flashing was wrong... In case that doesn't work, is there any chance i could find a BIOS from ebay or somewhere else?
Thx in advance, Jimmy..
PS. My gf is going to shoot my brains out :P

Satellite P500-12D adding 2nd HDD

Toshiba UK say it is not possible to install a second drive into a P500-12D.
The reason seems to be that the "tin plate" drive carrier for the second drive is not sold.
I was also told that the second drive bay couldn't be used "on your model" but the sata connection is there and the brass threaded inserts in the case for the carrier screes are present.
The drive bay is deeper than the 1st bay (for the thicker >500gb drives and therefore the drive carrier for the 1st bay cannot be used - the whole centres are also different.
Any ideas for a work around ?
sorry for any spelling mistakes - my original post wouldn't be accepted "Your message contains profanity or inappropriate language.
In the interests of your fellow forum users, we would ask you to amend your message.
" but no indication of where. It may be that the things that go in threaded inserts are banned
Peter K

>The reason seems to be that the "tin plate" drive carrier for the second drive is not sold.
The reason is that there are different P500 hardware configurations
The P500 and other Toshiba notebooks series are equipped with different motherboards.
Not all motherboards support 2 HDD controllers.
This can be a little bit confusing for someone who buy an notebook and see the second HDD bay but if you would remove the cover from the 2nd HDD bay, then you will see that there is no HDD connector.
This would mean that you will not be able to use second HDD.

Satellite U500-11C fan sometimes doesn't start running Win 7 64bit

Hello,
I have two Toshiba Satellite U500-11C under Windows 7 Home Premium 64 bits. Sometimes, after a new Windows start, fans don't start and just run a few seconds sometimes. When this happens, the CPU temperature gets very hot (don't know exactly how much). I've found a way to get back to a normal behavious by just unplugging the AC cable and replug it just one second or two after.
Must two laptops have the latest Bios and drivers from Toshiba. In some way, it is the same behavious as under Linux.
With those experiences, I come to think that Toshiba Laptop are not well managing correctly ACPI Fans and tempartures. Is it really a fatality ??
Hope this feedback can help...

Hello Tonny,
Yes, I think like you that when I have this fan issue, it means that BIOS feature doesn't work correclty on regulating temperature with variable fan speeds, and finally, it is the overheating security which makes the job. When using Linux, I've seen that ACPI temperature levels are not correctly defined or published by the BIOS : Fans are not expected to be launched before the CPU burns at more than 108C !
What surprises me is that this is a bug in the BIOS that has been living here since the first BIOS versions, and that my researches on various forums show that this Satellite U500-11C is not the only one to have fan issues from Toshiba Laptops on both Linux and Windows.
That said, I don't understand what Toshiba tries to do when making special BIOS versions, instead of using more standard ones with correct ACPI functions programmed inside. Other laptop manufacturers are more "standard" in their approach, and give users more satisfaction on everyday use.
In the same idea, I've finally removed most of Toshiba applications on one of my two Satellite U500-11C and it runs much better : lower power consumption, less heating, more responsiveness, ...
Hope this helps...

Satellite U840-110 - Windows 7 doesn't start - looped boot

Hi,
I have been using a Satellite U840 - 110 laptop since Dec 2012 on a Windows 7 Home Premium operating system. Recently, the laptop was left on standby for a couple of days. When I tried to start the computer, it initially froze. So I forced reboot by pressing the on/off button. After repeating this for a couple of times, it first showed a blue screen. After which when the computer was restarted, it showed a black screen with the following message
'Windows Error Recovery
Windows failed to start. A recent hardware or software change might be the cause.
Launch Startup Repair or
Start windows normally'
I have tried both these options a few times and everytime at the end of the process, it would come back to these same screen. I have also tried to press F8 and used Advanced Boot Options and tried 'last know good configuration'.
None of it seems to work and I have not been able to load Windows. I have not got any backup of my data and may end up losing a lot of vital information.
Is there anyway I can sort out the problem and get the computer to work again?
Is there any way to retrieve the data from the hard disk.
Thanks in advance for the help!

Is there any way to retrieve the data from the hard disk.
You can remove the HDD from the notebook and could connect it to another computer using USB-to-SATA caddy.
After that you could insert the HDD into the notebook again and could try to perform the Toshiba HDD recovery.
(F8 – repair my computer – Toshiba HDD recovery)

Satellite A205-S4607 doesn't start after windows vista update

Hello,
I was installing windows vista updates, but the battery was low and the computer turned off, then, the computer doesn´t start, only the hard disc led is light but the screen is black, please can you help me?
The model is Satellite A205 -S4607

Thanks for your advice, but the problem is very complicate, the computer doesn't boot up, only the led te HD is ligthing, I removed the HD and the memory but doesn't work, I've read that the problem could be the bios, and the recomendation is remove the battery of the board to reset the bios, but I think it is very dangerous.
Message was edited by: Nvillegas

After BIOS update Satellite L350-172 doesn't start anymore

Satellite L350-172 Bios-Update from bios-20090203164614 to bios-201002250
I just updatet the BIOS of my notebook from 1.60 to 2,20. Now the Notebook doesn't start any longer.
"It was stopped for reason not to damage the Computer" - blue schreen.
How can I downgrade the bios again? Or - what have I to change in the bios-settings?

Hi schuwe,
Im a little bit confused about your posting. How do you tell your BIOS not to restart?
Anyway, after BIOS update you should load the default settings in BIOS.
Did you choose the right BIOS especially for your model?

Satellite p500 start up

I noticed during start up i get a prompt that the "ATI catalyst control center: host application stop working" how do i fix that

I dont know why but my new satellite p500 hangs up quite frequently no mater what program is running. I havent seen any solution to this any where.

Satellite C50-A-1G6 doesn't start

My Satellite C50-A (6 months old) doesn't start up at all.
With the power adapter attached, a white light is on. When I push the powerbutton, it turns white for a second together with a second white light in front, next to the power light.
The computer tries to start and I can hear a click sound and immediately the light of the powerbutton and second light on the front turn off. After 6 seconds both lights turn on again for a second (a click sound is heared) and the lights turn off again, etc.
I tried to remove the battery and power adapter and waited for some time and tried it again, without battery and with battery.
This is my second Satellite C50-A-1G6....
The first died in a when it was a few days old, with a non functioning black display and I got a new one... this one that seems to be dead too.

On this virtual way it is not easy to say why this happen. I have similar problem on my older machine when I use standby or hibernation mode. Notebook tries to start but make click sound, goes off and try to restart. I can stop this just if notebook has no any power supply anymore.
After connecting Ac power supply machine starts properly and everything is OK again.
To be honest I don't know why this happen.
In your case best thing you can do is to contact your local dealer or Toshiba service directly and ask for help. The warranty is still valid so you must not pay for any kind of repair.
My machine is old and I don't want to spend any money for repair?

Satellite M35X-S349 doesn't start up

My laptop satellite M35X doesn't start up. I press the power button. Then the hard disk green light binks once. The fan or hard disk makes a sound for a couple second. Nothing is displayed in the screen.
Nothing happens after that. I've tried to boot from a CD, but the hot keys doesn't work (press power button, then "C").

Hi Sergio,
From your description of the problem I would suggest that you have a hardware problem on your notebook. The initial POST is failing when it checks your peripheral devices and this is preventing the BIOS from loading correctly. I would suggest you try to remove/reinstall the RAM modules, the Hdd and The Optical Drive. If the fault still persists then you will need to refer to a Toshiba authorised Service Partner for further diagnostics.
regards,

Satellite L300D- Sometimes it takes ages to start up or doesn't start

Anyone able to help me?
Sometimes it takes me ages to start up my laptop and sometimes it doesn't start up at all and I get sent to the start up repair screen and that results in an unable to repair press ok to turn off computer message. When ever I do manage to start the laptop programs always stop responding with some responds lasting around an hour.
I have used the recovery discs I made when I was told to do so, the first time using the labtop about 5 times so far. Every time I restored the system it work fine for about 1 hour until I had to install the Windows updates.
Anyone able to help me on this problem of mine?

Hi
Well buddy, thats really strange and I think at the moment its not easy to say what the reason is for this.
Normally I would suggest you should reset the notebook back to factory settings using the Toshiba recovery disk but you have already tried. But the interesting thing is that you wrote that it works for one hour and you have to install Windows updates. Does the Windows updates causing this problem?
What happens if you dont make the Windows updates? Does it work?
Maybe the updates are causing an incompatibility issue if you have also installed 3rd party software.
In worst case its a hardware malfunction and your notebook should be checked from a notebook technician.
In my opinion it could be a problem of the HDD too. But HDD can be checked yourself with Drive Fitness Test for example.

Satellite C55-A-1DC doesn't start anymore

My computer doesn't start anymore!
When I push the on button, everything is going like it supposed to go,until you see the screen with:
Toshiba
Leading Innovation >>>
And then it just stays stuck at that for a while, and then it just goes black!!
I don't know what to do anymore :(
Please help me!!
(sorry for my bad english:( )

Are you able to access the BIOS?
Check this by pressing the F2 button after powering on the unit.
If this isnt possible, there must be some kind of hardware problem (motherboard, RAM).
In case you could access the BIOS, check the first BIOS page. Usually the HDD should be listed there. HDD name, size information should be visible.
In case this HDD isnt listed, I assume your HDD is faulty and should be replaced.
Of course, you would need to reinstall the system once again.
In case the HDD is listed in BIOS, I would recommend you to boot using the Recovery disk (or another Windows installation disk) in order to reinstall the system.

Satellite P500 neither booting nor installing OS

Hello & Hearfelt Greetings to all Forum Friends,
Please, could anyone kindly look into this problem for me.
My laptop, a Toshiba Satellite P500 is faulty. It will boot past post and as soon as it reaches the "Windows Starting" logo splash (WIN 7), it will freeze and it will stay like that for hours. I changed the hard disk, the memory modules, I tried to re-install the OS, I tried to boot off a Linux Live CD and Live USB and USB DVD Drive, but all to no avail. I changed the configuration on the BIOS, then reset it to default, again to no avail.
Do you think it is a MB fault or CPU or GPU?
And does anyone have a suggested possible repair method?
I thank you all in advance and will be more than pleased to assist anyone !
Thanks Again!

Hi
You have already replaced the common parts like HDD and memory.
This was my first idea the memory or HDD could be affected but if you are sure that new parts are ok, then the issue could be related to motherboard.
Usually if the CPU would be affected, then the POST could not be passed properly.
So it seems that you motherboard might malfunction which means that the fix would be really expensive since new motherboard is one of the expensive notebook parts

Satellite P500-12D - Civilisation 4 doesn't start

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