Satellite P500-1D6 - Small bug between cover plate and screen.

Hi
I have a small bug (in Dutch: "donderbeestje") between the protective glass and the actual screen.
Where I bought the laptop they yell me that they can't do anything about it and this is not under warranty of Toshiba.
For me however, this should be under warranty of Toshiba.
The screen with it's upper layers should be firmly closed so that no foreign objects can come in between.
So, my question is if this is under warranty or if not, what can I do to get this thing out of there?
Kind regards,
Pascal.

Hey,
Regarding such hardware related problems you should contact an official authorized service provider. The guys can repair notebooks under warrant for free if its a warranty case. Furthermore they can give you an exact if its normal or hardware problem.
Here its only an user to user forum so nobody can give you an exact answer but a full list of all ASPs you can find here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider

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Satellite P500-1D6 - Small bug between cover plate and screen.

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