Satellite P500 - Can't increase screen brightness

I have a new Satellite P500.
The problem I have is if I have the power switched off for several hours I lose the ability to increase the brightness of the screen. I can get the brightness increase at level 4 and when I increase to level 8 the brightness decrease. If I go down the screen goes black. The only solution I have found is to power down, take out the battery put it back in and power up.
Help would be greatly appreciated.

Hi
I would recommend to recover the notebook
This would allow you to reinstall the OS and to set the notebook to the factory settigns.
I think the issue might be related only to software problem maybe something wrong with installed VAP or other tools however its necessary to known if this will happen using Toshiba preinstalled OS
Dont install any 3rd party software before testing this display brightness FN+F6 and F7 key combination.

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