Satellite P500 PSPG8E - Bios peeps 3 time - one long two short

Hello,
I have a question: when I power on my Satelite P500 PSPG8E I get 3 Peeps: One long two short!
What is this, maybe Memory?
Thanks allot
Greetings from Germany
Michael Burkhardt

Hi Michael,
I dont know what this beep code means exactly but as you wrote, it could be a RAM issue.
Do you have two modules installed? If yes you should try to start your notebook with one module only and test each module in each slot to determine if its RAM, RAM socket or something else.
But if your notebook is under warranty the repair would be for free if you contact an ASP in your country. ;)

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    +"Human error is inherent to humans, and it is not possible to erradicate. It will allways appear, sooner or later" (Prof. James Reason).+
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    {color:#0000ff}*BEEEEEEEEEEEEP... BEEEP... BEEEEP...*{color}
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    *(5)* Beleave in Toshiba when they said "relatively simple operation and can be carried out by most competent computer users"... they never said it is failproof.
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    {color:#0000ff}*"What went wrong?"*{color}
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    Flash BIOS version 1.40 for Satellite 1410
    This BIOS is applicable to the following models:
    Satellite 1410-S105
    Satellite 1410-S106
    Satellite 1410-S173
    Satellite 1410-S174
    Satellite 1410-S175
    Satellite 1410-S176
    Satellite 1415-S105
    Satellite 1415-S106
    Satellite 1415-S115
    Satellite 1415-S173
    Satellite 1415-S174
    Satellite 1415-S175
    Satellite 1415-S176
    Satellite 2410-S203
    Satellite 2410-S204"
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    I thought "well, it must be another archive..."
    But then I realized of a name that sounds familiar, it was there, in the directory where I uncompressed this 1.40 file, and the name is:
    {color:#0000ff}*2410A9V140.EXE*{color}
    So I took the other file, the BIOS_Win update, and I discovered that the file name is:
    *{color:#0000ff}2410A9V140.EXE{color}* (Ups!)
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    El n&pound;mero de serie del volumen es: 8838-E175
    Directorio de D:\Shared\diskette\2410A9v140
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    06/05/2009 00:43 &lt;DIR&gt; ..
    *{color:#0000ff}09/01/2003 09:32 _250,663_ BIOFCA9T.COM{color}*
    17/07/2002 03:38 35 biosupd2.ini
    13/07/2001 13:22 6,277 chgbios2.vxd
    *{color:#0000ff}08/10/2002 04:26 _30,697 _CHGBIOSA.EXE{color}*
    09/11/2001 09:14 134 clean2.reg
    17/07/2002 03:35 342,064 install2.exe
    16/07/2002 06:55 241,664 nchgbios2.exe
    18/08/2001 11:41 3,435 nchgbios2.sys
    23/10/2001 18:55 11,476 nchgbios2NT.sys
    26/08/2001 09:00 49,152 nchgbios2svc.exe
    13/07/2001 17:05 49,152 tbdecode.dll
    14/03/2002 06:42 49,152 TCHGBIOSInfo.dll
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    09/11/2001 12:01 967 tosclean2.pif
    21/06/2002 11:34 1,841 toscleanAUTO2.bat
    21/06/2002 11:44 1,796 toscleanSMS2.bat
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    21/06/2002 08:51 2,084 tosntcleanAUTO2.bat
    21/06/2002 08:52 2,038 tosntcleanSMS2.bat
    20 archivos 1,046,461 bytes
    2 dirs 9,402,793,984 bytes libres
    No readme file...
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    El volumen de la unidad D no tiene etiqueta.
    El n&pound;mero de serie del volumen es: 8838-E175
    Directorio de D:\Shared\diskette\comparacion_toshiba\askiris\241 0a9v140
    06/05/2009 00:46 &lt;DIR&gt; .
    06/05/2009 00:46 &lt;DIR&gt; ..
    *{color:#0000ff}09/01/2003 09:32 _250,663 _BIOFCA9T.COM{color}*
    17/07/2002 03:38 35 biosupd2.ini
    13/07/2001 13:22 6,277 chgbios2.vxd
    *{color:#0000ff}08/10/2002 04:26 _30,697 _CHGBIOSA.EXE{color}*
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    17/07/2002 03:35 342,064 install2.exe
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    18/08/2001 11:41 3,435 nchgbios2.sys
    23/10/2001 18:55 11,476 nchgbios2NT.sys
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    13/07/2001 17:05 49,152 tbdecode.dll
    14/03/2002 06:42 49,152 TCHGBIOSInfo.dll
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    In other words, they said "don't bother with this, just go out there and buy a new one" (something absolutely out of my scope in this crisis-time) :P
    Thank you for reading soooo far.
    Now what I need is to get any ideas of a workaround for this, my ideas are:
    (1) This CMOS has a boot-part that still works (it allows a roll-back if you have the appropriate file). So I need a good BIOS to burn into the CMOS, from the VERY SAME model (a BIOS backup) but the backup must be adequate for the burning program (CHGBIOSA.COM).
    (2) It is still possible that the BIOS could be OK but the data on the CMOS got somehow corrupted. If so, clearing the CMOS could solve de problem. But I was not able to find a clear cmos button from outside, and after disasembling I took of the battery, with no good results. I have to try leaving the MOBO without battery for longer period (I left it about 20 seconds) just in case 20 seconds don't allow all the capacitors to fully go to zero values. I have not much hope in this point.
    (3) Try to get a REAL good update from Toshiba. I contacted several times technical support, and I was able to verify they are only phone-operators, with a script in front of them, and when the problem goes-out-of-scope they fall always in the same answer: "you have to go to an ASP". I still have a low hope to find someone who really knows a bit, and could enlighten with a good BIOS to put in this disks.
    (4) As far as I could find, this BIOS is not from any known BIOS-maker. It seems it has been developed by Toshiba (own brand), therefore the Crisis Recovery Disk from Phoenix will not be of any help here. As well as any other BIOS recovery tool not designed for Toshiba's BIOS. But I'm open to any ideas, that could be tested more or less safely. (Remember that the 'BIOS-BOOT-PART' feature is still working, I don't want to loose this only possibility of redemption).
    Wwwaaaaoooowww... what a long-post falks! Sorry for that!
    Forgive me, but I wanted to be really clear.
    Should anyone give some hints or advice, will be greatly appreciated.
    Please don't say what I shouldn't do... I already know that. I already researched and already found my mistakes, in order not to repeat them. Now I need to move on, to advance, and to try to solve this, or at least learn how to solve similar things. As much as possible.
    Thank you again, in advance, and sorry again.
    FenixDigital
    Message was edited by: Fenix_D
    Changed subject to beter reflect what is the matter about (apparently erroneous BIOS file in Toshiba download center).

    Well.<br />
    <br />
    It's not dead, certainly.<br />
    <br />
    The steps that I put in my procedure were:<br />
    <br />
    --&gt; There are two memory sims, that I am going to identify as M1 and M2<br />
    --&gt; There are two memory banks, that I am going to identify as A and B<br />
    <br />
    Next step in order to identify if there are some module or bank that is not working properly are:<br />
    <br />
    The modules were installed as:<br />
    <br />
    M1 --&gt; A<br />
    M2 --&gt; B<br />
    <br />
    <strong>1--&gt; Boot without any memory chip.</strong><br />
    <br />
    <blockquote>
    A--&gt; X<br />
    B--&gt; X<br />
    </blockquote>
    <br />
    <strong>2--&gt; Boot with ONE module</strong><br />
    <br />
    <blockquote>
    A--&gt;M1<br />
    B--&gt;X<br />
    </blockquote>
    <br />
    <strong>3--&gt; Boot with the OTHER module</strong><br />
    <br />
    <blockquote>
    A--&gt; X<br />
    B--&gt; M2<br />
    </blockquote>
    <br />
    <strong>4--&gt; Boot with BOTH modules swapped:</strong><br />
    <br />
    <blockquote>
    A--&gt; M2<br />
    B--&gt; M1<br />
    </blockquote>
    <br />
    <strong>5--&gt; Boot with ONE module swapped:</strong><br />
    <br />
    <blockquote>
    A--&gt; M2<br />
    B--&gt; X<br />
    </blockquote>
    <br />
    <strong>6--&gt; Boot with the OTHER module swapped:</strong><br />
    <br />
    <blockquote>
    A--&gt; X<br />
    B--&gt; M1<br />
    </blockquote>
    <br />
    At this point I got a great difference. It booted, finally. But in order to make a diagnostic, I have to complete the full test, and the results were:<br />
    <br />
    1--&gt; Boot without any memory chip.<br />
    <br />
    A--&gt; X<br />
    B--&gt; X<br />
    <br />
    <strong>NOT BOOTING</strong> Actually the computer not even tries to read the disk. Only the power led turns on, but even prior to press the 'on/off' button. I think this indicates 'no memory installed'. I would have expected a post failure beeps, but there were no beeps at all.<br />
    <br />
    2--&gt; Boot with ONE module<br />
    <br />
    A--&gt;M1<br />
    B--&gt;X<br />
    <br />
    <strong>BOOTED NORMALLY</strong> Well. This obviously means that the 3-1-1 beep code means memory error, or one bank failing of two installed. Now I didn't know if the problem was the module, or the bank B.<br />
    <br />
    3--&gt; Boot with the OTHER module<br />
    <br />
    A--&gt; X<br />
    B--&gt; M2<br />
    <br />
    <strong>NOT BOOTING</strong> Just like the condition in 1. Like no memory installed, therefore there are two possibilities: The bank B is not working, or the memory module M2 is not working.<br />
    <br />
    4--&gt; Boot with BOTH modules swapped:<br />
    <br />
    A--&gt; M2<br />
    B--&gt; M1<br />
    <br />
    <strong>NOT BOOTING</strong> Just like previous to test condition. Beep code 3-1-1, no boot at all.<br />
    <br />
    5--&gt; Boot with ONE module swapped:<br />
    <br />
    A--&gt; M2<br />
    B--&gt; X<br />
    <br />
    <strong>NOT BOOTING</strong> This was the important test, because it finally let me determine that the problem is at the module 2 (M2) not at the bank B. But still there could be a failure IN THE BANK B and IN THE MEMORY MODULE 2. Have to do the other test.<br />
    <br />
    6--&gt; Boot with the OTHER module swapped:<br />
    <br />
    A--&gt; X<br />
    B--&gt; M1<br />
    <br />
    <strong>BOOTING NORMALLY</strong> This really confirmed there is nothing wrong with ANY bank, but one of the modules is not working, actually is not being even detected. This is quite weird, because this computer was working perfectly with those two modules, and in the moment of the BIOS upgrade it seems to fail... How come?<br />
    <br />
    Something weird happened here. I don't know what, but something ruined one memory module (fortunately only one), what I would like to know now is what happened. But at least I have the machine running, with very low memory, but running.<br />
    <br />
    What I am thinking now is what about this BIOS upgrade makes the motherboard not to recognize one of the modules for some reason?<br />
    <br />
    <img class="jive-emoticon" src="images/emoticons/happy.gif" border="0" alt=":)" /><br />
    <br />
    I will continue my research, but certainly the memory made the difference.<br />
    <br />
    I am not sure why I didn't discover this before, I think I didn't perform this test before, for two reasons:<br />
    <br />
    (1) I tried to boot with no memory, and this was impossible, so I assumed that the problem was not at the memory.<br />
    <br />
    (2) When I heard the beep code (3-1-1), somewhere I read it was a video problem, and I asume most probably it was a video problem (since no video at all was being displayed) but I should have take into consideration that Phoenix BIOS also means with the same 3-1-1 a DMA problem (memory problem).<br />
    <br />
    Okis... It's a pitty having to wait so much between a post and it's approval. I posted my answer two days ago, and since it didn't appear, I believe It didn't upload, so I replied again, and also didn't appeared... until now. It is obvious that a moderator approval is required. That's why I have to wait 24 hours or more to read my post. This slows this forum effectiveness.<br />
    <br />
    Thank you very much for your help. I'll keep you informed. Until we get to a final diagnosis and solution.

  • Satellite P500-12D - Can I use the nVidia drivers?

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    Hi
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    Satellite P500 is pretty new so I assume Toshiba will update the display driver in next time too. Just have a look on the page from time to time. ;)

  • Satellite P500 performing poorly in windows 7

    I have a satellite P500, Model No. PSPE8C-026006 for 3 years. Core 2 Quad Q9000 @ 2.00 GHz, 2.00 Ghz, 6 GB Ram, 1TB HD.64 bits windows 7 OS. Even though it's 3 yr old, it's still decent Spec
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    Once started. It's quite slow to open any applications. It preforms like memory is not enough, like running latest Windows on a really old computer. Sometimes, it randomly freezes for a few seconds while watch videos or playing games.
    alot of times windows 7 freezes while I am downloading. I have to force shutdown, then restarted the computer. check with Microsoft, stil couldn't determine if this is a software or hardware issue.
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    Hello
    I have the same machine and use it daily. To be honest I agree with you: it is not the fastest machine but solid multimedia notebook. Few months ago Ive decided to tune it up.
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    After SSD exchange I was really surprised how fast notebook runs. It load Windows in 35 seconds only and open all applications in seconds. Everything runs extremely fast so if you want to have super P500 upgrade RAM and use SSD. Believe me you will be happy with your machine.
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  • Satellite P500 - Restart loop after using Toshiba recovery disk

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    Hello
    I have noticed the same on my Satellite P500 but I must say its not an issue, its absolutely normal. The notebook will restart several times (10 times or more) to finish the installation.
    You must know that a lot of drivers/tools will be installed and certain restart must be done to configure everything properly.
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    Thanks a lot for replying. I have everything. I have even made my recovery DVD's. I got it from Dubai. I just wanted to know the specs through it's model number in a bit more detail.
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    Date 2010/01/03 01:14:58
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    Part Number PSPG8E-01D007EN
    Serial Number x
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    BIOS Version V2.50
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    Modem None
    Internet Explorer 8.0.7600.16385
    IDE Device TOSHIBA MK5055GSX
    IBG 4H6Z0XEVG SCSI CdRom Device FW version=1.03
    HL-DT-ST DVDRAM GT20N FW version=CT10
    [QFE Information]
    Windows Security Update "KB973525"
    Windows Update "KB974332"
    Windows Update "KB974431"
    Windows Security Update "KB974571"
    Windows Update "KB975364"
    Windows Hotfix "KB975467"
    Windows Update "KB976098"
    Windows Security Update "KB976325"

    Hi
    May I ask you if you have checked the system requirements of Civilization 4 firstly? Before you try to play a game you should check the system requirments. Is the notebook fast enough and very important: Is the graphic card compatible with this game?
    Check this!!!
    If you can fulfill the system requirements you should make sure that the latest display driver from Toshiba is installed. Dont use the driver from nVidia directly, it doesnt have an overheat protection.
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