Satellite Pro 6100 shuts down for no reason

When I turn on my laptop it stays on for at least 15 mins or more and then shuts down and the DC-IN led flashes orange.
Does anyone know what is happening I have read the manual and everything?

Very often the power board unit gets loose inside of the Laptop and needs to be pushed back into its place. Same happens quite often to the VGA card adaptor, too. If reseating won't help, either the power unit or the main board might need to be exchanged for a new one :(
You can ask Toshiba service to reseat the power-board/VGA card for you. The addresses you can find under http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?pf=true
Call them and explain the situation.
Best regards
electrochain
[Edited by: admin]

Similar Messages

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      Model Identifier:          MacBookPro8,2
      Processor Name:          Intel Core i7
      Processor Speed:          2.5 GHz
      Number of Processors:          1
      Total Number of Cores:          4
      L2 Cache (per Core):          256 KB
      L3 Cache:          8 MB
      Memory:          16 GB
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      Serial Number (system):          C02HJ2DVDV7P
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      Sudden Motion Sensor:
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    Wed Dec 18 11:51:32 2013
    panic(cpu 0 caller 0xffffff800f0dc19e): Kernel trap at 0xffffff800f0a3af0, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x000000010b756000, CR3: 0x00000001acc90092, CR4: 0x00000000000606e0
    RAX: 0xffffff800f6d0320, RBX: 0x0000000000000032, RCX: 0x0000000000000032, RDX: 0x001b61b100400000
    RSP: 0xffffff81e08abd30, RBP: 0xffffff81e08abd50, RSI: 0xffffff801a4106a8, RDI: 0xffffff800f6d0640
    R8:  0xffffff801a33ce70, R9:  0xffffff801a378ca8, R10: 0xd000c8b0a4f08627, R11: 0x0000000000000206
    R12: 0xffffff8015b0f210, R13: 0xffffff8031a50760, R14: 0x000000000000014d, R15: 0xffffff801a378ca8
    RFL: 0x0000000000010282, RIP: 0xffffff800f0a3af0, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0x000000010b756000, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81d05e7c50 : 0xffffff800f022f69
    0xffffff81d05e7cd0 : 0xffffff800f0dc19e
    0xffffff81d05e7ea0 : 0xffffff800f0f3606
    0xffffff81d05e7ec0 : 0xffffff800f0a3af0
    0xffffff81e08abd50 : 0xffffff800f078289
    0xffffff81e08abf20 : 0xffffff800f0dc5dc
    0xffffff81e08abfb0 : 0xffffff800f0f350b
    BSD process name corresponding to current thread: assistantd
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000000ee00000
    Kernel text base: 0xffffff800f000000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 217351646812
    last loaded kext at 117697819324: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f90aac000, size 36864)
    loaded kexts:
    com.sophos.kext.sav          8.0.14
    com.drobo.SCSI.ThunderBolt          1.1 [64171]
    com.attotech.driver.ATTOiSCSI          3.4.1b1
    com.AmbrosiaSW.AudioSupport          4.1.2
    com.TrustedData.driver.VendorSpecificType00          1.7.0
    at.obdev.nke.LittleSnitch          4052
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.3fc1
    com.apple.driver.AppleHDA          2.5.3fc1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleMikeyDriver          2.5.3fc1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.kext.AMDFramebuffer          1.1.4
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleHWAccess          1
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.ApplePolicyControl          3.4.12
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.AMDRadeonX3000          1.1.4
    com.apple.kext.AMD6000Controller          1.1.4
    com.apple.driver.AppleIntelHD3000Graphics          8.1.8
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.8
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyEventDriver          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleFireWireStorage          3.3.5
    com.apple.driver.initioFWBridge          3.3.5
    com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit          3.3.5
    com.apple.driver.LSI_FW_500          3.3.5
    com.apple.driver.Oxford_Semi          3.3.5
    com.apple.driver.StorageLynx          3.3.5
    com.apple.driver.AppleIRController          325.7
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleUSBUHCI          650.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          170.15
    com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.iokit.IOSCSIParallelFamily          3.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.5.3fc1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleHDAController          2.5.3fc1
    com.apple.iokit.IOHDAFamily          2.5.3fc1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.kext.AMDSupport          1.1.4
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleThunderboltEDMSink          1.2.1
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIUpAdapter          1.4.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOSCSIReducedBlockCommandsDevice          3.6.0
    com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.5.1
    com.apple.iokit.IOFireWireSBP2          4.2.5
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0

    marcocapela wrote:
    I perform a lot of hard reset
    There is no such thing as a "hard reset".
    If basic troubleshooting from the User's Guide fails to resolve the issue, then take the device to Apple for evaluation and possible replacement.
    marcocapela wrote:
    It worked very good for 2 years, i lost warranty, and i'm with this problem for 2 months and it's very annoying, and i'm losing faith in apple products...
    Warranties expire, hardware eventually fails, ignorant people live with issues for long periods of time and the above statement is simply ignorant. 

  • Since i've made the last update, my laptop shutting down for no reason.

    I just udpated to OS X Maverick and ever since my system is shutting down for no reason. Then i tried to reset my SMC but it still not working. Any solution ? I reported more than one issue reading forums but not the same as mine.

    I'll try to explain you but i'm french so I don't have the geek vocabulary   My laptop obviously shut down when I disconnect my battery even if it's fully charged, and only since i've made the maverick udpate 1 week ago. I don't find any report about it in the go menu.. weird isn't it ? I join the etrecheck' system report :
    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 3:45:23
    Disk Information:
              TOSHIBA MK3265GSXF disk0 : (320,07 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        Macintosh HD (disk0s2) /: 319,21 GB (171,15 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [not loaded] com.teamviewer.teamviewer_service.plist
    Launch Agents:
              [not loaded] com.teamviewer.teamviewer.plist
              [not loaded] com.teamviewer.teamviewer_desktop.plist
    User Launch Agents:
              [loaded] com.facebook.videochat.[redacted].plist
              [not loaded] com.spotify.webhelper.plist
              [failed] com.zeobit.MacKeeper.Helper.plist
    User Login Items:
              iTunesHelper
              SpeechSynthesisServer
              USBOverdriveHelper
    3rd Party Preference Panes:
              Flash Player
              GamePadCompanionPrefPanel
              Growl
              USB Overdrive X
    Internet Plug-ins:
              Default Browser.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              JavaAppletPlugin.plugin
              QuickTime Plugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
    Bad Fonts:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   4%          WindowServer
                   3%          hidd
                   1%          EtreCheck
                   1%          fontd
                   0%          SystemUIServer
                   0%          mds_stores
                   0%          mds
                   0%          aosnotifyd
    Top Processes by Memory:
              246 MB             Safari
              188 MB             mds_stores
              168 MB             Mail
              135 MB             iTunes
              123 MB             Pages
              102 MB             storeagent
              94 MB              Finder
              94 MB              com.apple.WebKit.WebContent
              90 MB              com.apple.IconServicesAgent
              70 MB              WindowServer
    Virtual Memory Statistics:
              110 MB             Free RAM
              1.54 GB            Active RAM
              1.37 GB            Inactive RAM
              1005 MB            Wired RAM
              1.74 GB            Page-ins
              400 KB             Page-outs
    ardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0
              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 3:45:23
    Disk Information:
              TOSHIBA MK3265GSXF disk0 : (320,07 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        Macintosh HD (disk0s2) /: 319,21 GB (171,15 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [not loaded] com.teamviewer.teamviewer_service.plist
    Launch Agents:
              [not loaded] com.teamviewer.teamviewer.plist
              [not loaded] com.teamviewer.teamviewer_desktop.plist
    User Launch Agents:
              [loaded] com.facebook.videochat.[redacted].plist
              [not loaded] com.spotify.webhelper.plist
              [failed] com.zeobit.MacKeeper.Helper.plist
    User Login Items:
              iTunesHelper
              SpeechSynthesisServer
              USBOverdriveHelper
    3rd Party Preference Panes:
              Flash Player
              GamePadCompanionPrefPanel
              Growl
              USB Overdrive X
    Internet Plug-ins:
              Default Browser.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              JavaAppletPlugin.plugin
              QuickTime Plugin.plugin
              Silverlight.plugin
    User Internet Plug-ins:
    Bad Fonts:
              None
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   4%          WindowServer
                   3%          hidd
                   1%          EtreCheck
                   1%          fontd
                   0%          SystemUIServer
                   0%          mds_stores
                   0%          mds
                   0%          aosnotifyd
    Top Processes by Memory:
              246 MB             Safari
              188 MB             mds_stores
              168 MB             Mail
              135 MB             iTunes
              123 MB             Pages
              102 MB             storeagent
              94 MB              Finder
              94 MB              com.apple.WebKit.WebContent
              90 MB              com.apple.IconServicesAgent
              70 MB              WindowServer
    Virtual Memory Statistics:
              110 MB             Free RAM
              1.54 GB            Active RAM
              1.37 GB            Inactive RAM
              1005 MB            Wired RAM
              1.74 GB            Page-ins
              400 KB             Page-outs
    Thanks a lot for your answers !

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