Satellite Pro A10: IDE#1 Error - drive appears only if CD is inserted

Hi,
I was recently laying on my bed watching a DVD when I fell asleep with the laptop sat next me on my bed. During the night however I moved and accidently knocked it off the side of my bed.
The next day when I booted it up on loading it said IDE#1 Error which I have since come to understand is a CD/DVD drive error, The unit itself works fine, boots up ok (except the IDE error), and I can use it as normal except that there is no DVD drive in 'My computer' which is a bit of a pain when I want to watch a film/play a game or install something.
The drive itself is totally unresponsive, when I press the eject button the tray it doesn't do a thing.
I decided to try and remove and re-seat the drive to see if it was just knocked loose when it fell off the bed as it only fell a short way (about an 18" drop.)
I removed all the covers on the bottom of the laptop and checked that everything was seated correctly and to try and figure out how to remove the drive but didn't want to get too adventurous as to make the situation worse, the only thing i did do is remove the CPU fan and remove some fluff and remove the HDD and had a look to make sure it wasn't damaged in anywhere (it wasn't) and then replaced it and replaced all the covers.
When I rebooted the system it booted up fine as usual and the drive responds when I press the eject button, but the DVD drive is now (sometimes) displayed in 'My computer' but only when I insert something (be it a DVD/Game/Program) and then it displays an error message stating there is an I/O error on the device.
Any help from you all would be a great help, I was thinking of just removing the drive and replacing it with a new one such as a DVD RW one but I don't know how so I would be very grateful for any advice/guidance you could provide.
Many Thanks,
Michael

Hi Michael,
It is possible that reseating your optical drive may be necessary to return it to full functionality. Unfortunately on the A10 this will involve some dismantling in order to reach its securing screw which is underneath the keyboard.
Please check the following link for full dismantling instructions. The DVD drive is covered in step 13. http://www.irisvista.com/tech/laptops/ToshibaA15/SatelliteA15_laptop_disassembly_1.htm
regards

Similar Messages

Satellite Pro A10 - IDE 1# Error on boot up

HI there, i have a Satellite pro A10 and all has been working fine for the last few years until now.
A few days ago i started getting an error reading cd's / dvd's invalid disc format yet the discs work fine on every other pc.
Today i am getting IDE#1 error on boot up... the laptop is still standard from when i got it off the shelf. thinking the drive may have died due to wear and tear i replaced the drive with a working drive and i still get the same error. I have removed the ODD altogether and its still coming up.
I have also updated the bios from usb floppy which was successful. and the best part of all this. the dvd rom that came with the laptop works fine in my other tosh a10!!!!!!
Anyone got any ideas. i don really want to replace the main board if i can help it. this is the only issue with the laptop.
thx in advance people.

Hello James
IDE 1# Error is typical when ODD is not accepted by the system. The reason for that can be defective drive or usage of non-compatible drives. The fact is that every drive can not be used with every notebook model because of different pin assignment.
In your case it is really strange that drive work on other A10 but not on this one. Because of that I presume there is maybe some problem with connectors. I am afraid there is not much to do. You can try to check them and see if they are clean and not oxidized.
Sorry but we can only speculate what the problem can be but, like you know, only intensive test can give you more answers.
Good luck and pleas let us know if you will find out what the problem is.

Satellite Pro A10 - CD/DVD drive - Update?

I have an A10 and some few remains of an A15 which I cannibalised for spares.
The A10 only has DVD read, whilst the A15 had DVD read-write functionality.
Frustratingly the A10 BIOS doesn't seem to recognised the A15 CD/DVD drive.
Does anyone know if it is possible to get this recognised - could I swap BIOS chips with the one from the A15 for instance?
This machine is my toy and I have it running with a Pentium 4M 2.4 GHz and 1GB of ram (frustratingly it won't accept 1GB sticks!!!).
It was a freebie so if I break it, well I'll be sad - but not heart-broken...

Hi
You can use only the BIOS which is released for the Sat Pro A10 series and which is available on Toshiba page.
But why you dont use a CD/DVD drive which is compatible with Sat Pro A10 model?
The user manual provides details about the compatible devices.
I found the user manual [here|http://support1.toshiba-tro.de/tedd-files2/0/userman-en-20090121085356.zip]
On the page 4-7 you would find info about the ODD devices supported by Pro A10
- TEAC CD ROM drive CD-224E
- TEAC CD-RW/DVD-ROM drive DW-224E
- Toshiba DVD-ROM SD-C2612
- Toshiba CD-RW/DVD-ROM dive SD-R2412
- DVD-R/-RW drive SD-R6012
- Hitachi DVD-ROM drive GDR-8082
- Panasonic CD/RW/DVD-ROM drive UJDA-740/750
Hope the list could be helpful.

Need to know the display driver model for Satellite Pro A10

Hi! I'm trying to find the exact display chipset model on my satellite pro A10. The driver on the toshiba website is not updated, and I can't use the correct resolution (19" Wide or 1440x900) on my external display.
At one time before, I've could update the driver correctly, just searching by "Intel 82852/82855 GM/GME" generic driver and "extreme graphics" software at Intel website...
But now, on Intel website they ask for the accurate model, meaning, if it's 82852 or 82855, and also if it's GM or GME...
Can u plz give the specific model?
My computer is a celeron 2500MHz, with 1Gb RAM, and 30Gb HDD (standart)
Thanx in advance...

Hi,
i suppose no one can answer my question... Does anyone know where can i get this information?...
Aprecciate your help.
Thanks in advance...

IDE #1 Error on Satellite Pro A10

Hi, My Satellite Pro A10 laptop displays IDE #1 Error everytime I attempt to put it on. That message is all I get, although it is displayed for a short time- the laptop always comes back to that message, it attempts to load the screen just go's blanbk and then that message comes up everytime! I was wondering if anyone could explain what this means and how do i fix it?
thank you
david

Hi
This is very strange that this error message appears and you have not changed the drive.
Did you try to 'flash' the drive or to install any firmware or update the BIOS?
I ask it because I can't believe that this error message appears without any reasons.
Like Jack and Silas say, this error appears because of no compatibility of the drive.
The unit was delivered with compatible drive and should works. I assume the BIOS cannot recognize the drive at this time because it's dead.
In my opinion you have to replace the drive. (try to check it it's possibel to install/to boot Toshiba recovery CD)
Ps: Just for info: I have read in the net that sometimes it's possible to flash the drive with any illegal software to change the master/slave settings but this is not advisable. But I have never tried it.
I have also read in the forum that if this error message appears every time and it's not possible to use the drive and the BIOS cannot recognize this device so the connection of pin 45 and 47 could solve this issue sometimes.
Check this topics:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=5457&messageID=18649
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=7005&messageID=24482

SD-C2612 IDE#1 Error after wrong firmware update - Satellite Pro A10

Hi
I've got a Toshiba Satellite Pro A10 which has been flashed with the wrong firmware (i dont know which one as i didnt do it).
I've tried flashing it with the correct firmware (1315) but get the message for the Primary Master and Slave as 'Not ATAPI Device' and 'Drive Not Connected'.
NB: On boot up, even with the DVD ROM removed, I still get the IDE#1 Error.
Would updating the bios to the latest version help or are there any options open to me to resolve this issue other than resorting to the pin 47 & 45 connection? Would this even solve it?
Thanks in advance for any advice you can give.
Best regards
Angus

> I've got a Toshiba Satellite Pro A10 which has been flashed with the wrong firmware (i dont know which one as i didnt do it).
Lol :D I dont wonder that you get the IDE#1 Error message.
As you said by yourself you have flashed the drive with the wrong firmware. This has damaged the drives master/slave/c-sel settings and therefore the BIOS doesnt recognize the CD/DVD drive. But I ask myself why someone flashes the drive with a wrong firmware ?:| It's always known that a wrong firmware can damage the CD/DVD drive... and mostly it's not necessary to update the firmware.
> Would updating the bios to the latest version help
The BISO update will not help you because youve got already right BIOS and its NOT a BIOS issue but the wrong and not compatible firmware is stored.
> or are there any options open to me to resolve this issue other than resorting to the pin 47 & 45 connection? Would this even solve it?
I dont know if this helps but I know that this is not advisable because this can damage the CD/DVD drives hardware
I would recommend contacting the ASP in your country maybe the guys could bring the CD/DVD drive back to life. Lets hope

Satellite Pro A10 - no response - HDD input#0 Error

Pro A10 Out of warranty, student daughter reports laptop no longer working, previously hanging and finally no response from any other LEDs when DC input from charger is connected.
Cleaned out fan/heat sink, lots of fluff etc removed. No obvious signs of why the M'Board dead though. Confirmed with meter that DC present from charger into M'Board. Ordered replacement M'Board, FHZSY1, from ebay and fitted, taking all static precautions, though can't confirm they were done by the seller.
New Board now recognizes DC input and recharged the battery OK. Tried to power on the laptop but dreaded INPUT#0 Error. Concluded that HDD had also been damaged. New one (Toshiba Boxed) arrived 2 days later but gave same error when fitted. BIOS will not recognize HDD at all. Tried all posts about checking connections and definitely no jumpers fitted. Laptop will continue to boot from a System CD as far as it can so believe the new M'Board is OK
Are the HDD's from the Satellite Pro A10 different to those on the earlier Satellite A10?
Any other ideas on this INPUT #0 Error?
Thanks

Thanks for your post on this. You have probably spotted when I said input#0 error I meant to say IDE#0 error.
The replacement motherboard was a used one, rather than new. When I powered the laptop up firstly with this replacement board I needed to set the time from its default of 1 jan 2000, suggesting that though it was still connected to its cmos battery it had lost its charge. Is it possible that this may have affected the bios as well? The POST shows it running bios version 1.2 where other sites indicate a 1.3 version to be available.
I'm waiting for a usb 2.5" HDD disk case to arrive so I can check out the 'old' and new drives in another desktop to eliminate that doubt.
Thanks

Upgrading Toshiba Satellite Pro A10 hard drive

Hi
I have a Toshiba Satellite Pro A10. It is an old laptop, but rather than change it, I would like to install a new hard drive. I have previously put in new RAM to this laptop, but I know the Hard drive change is more complex, so I need as much help as I can get
The laptop is running well, but the 20GB HDD is obviously too small. I have an external USB hard drive for multimedia stuff etc, but the main HDD, even with just the Windows XP and other software on it is always near to the 20GB and the time has come to change
I know I can handle the 'hardware' changeover without much problem. I am intending to get a USB enclosure to allow a clone of the old drive to be copied to the new one, so that when I do install it, the only difference to the laptop will be the larger storage capacity on the internal HDD
I have read extensively about the variety of issues and I am still quite confused. The main issues for me seem to be
-Whether the BIOS affects the type of internal HDD I can install
-I am fairly sure the interface I need is ATA-100/IDE. So does this mean I cannot use SATA?
-What size of HDD can I install? Is there a limit?
-Does the current internal HDD have partitions? I am not sure? It is the same as it was when I bought it, so would Toshiba have put a partition on it containing OS or software? I don't know. I have 'recovery discs' but no Specific windows disc, as one did not come with the laptop. So considering this, how do I go about 'cloning' the old drive onto the new, and then installing it 'seamlessly'?
-Do I need specific software for a 'clone'? Otherwise, how do I do it?
-What do I need to look for in a HDD, when buying? Some sellers seem to see potential issues to do with the capacity, others do not. Im confused
So, as I say, all I want, is to get a larger internal HDD and install it without problems. Im willing to do the work involved, but only when Im confident I have all the necessary information and 'boxes ticked'. Otherwise I fear it may be a disaster.
I am not able to afford to buy a new laptop, so all help is very much appreciated
All advice welcome. Also, if you have any questions just ask
Thanks in advance
Jason

Can you provide the COMPLETE model number and the part number for that model? I don't want to give you any incorrect information. The part number would look like this. PSA10U-3V1JG8
But based on what you have stated so far I would say you need an EIDE or ATA hard drive. Due to bios limitations that I am 95% certain will be in place with your model you will be limited to a 120GB or smaller 9.5mm thick 2.5" ATA/EIDE hard drive. I recommend Western Digital Scorpio BLue drives for their combination of price, performance, and reliability.
Once you post the model and part number I can verify this so you can order the correct drive for you system.
Western Digital has a free version of Acronis True Image that you can download that you can use to clone your old drive to your new drive if you purchase a WD drive.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Can I install a DVDRW drive on my Satellite Pro A10?

I would like to upgrade the DVD ROM/CDRW drive (SD-R2412) on my Satellite Pro A10 to a DVDRW drive so I can burn DVDs. I have purchased a Toshiba DVDRW drive (TS-L632), as it is exactly the same size and shape as the existing DVD ROM drive, the same voltage (5v) and same connector.
However, after installing and turning on the laptop, it is not recognised as being installed ie, there is no sign of it at all on the computer. Is this because the laptop is totally incapable of supporting a DVDRW drive, or have I bought an incompatible device? If so, is there a compatible DVDRW drive?
Thanks in advance,
fred.
PS the exact model of Satellite Pro is PSA15E-0115Q-EN

Hello
All ODDs cannot be used on every notebook model. It depends on pin assignment. Toshiba offers the list of all compatible drives in the Users Manuals document.
Ive checked Users Manuals for your notebook model and there you can find list of all compatible optical disc drives you can use with your notebook model. Check pages 4-8.
Choose the best one.
If you don't have it visit Toshiba download page. There you can find it.

Satellite Pro A10: Extraction failure error occurs while recovering procedure

Im trying to run the recovery discs on my Satellite Pro A10 but after 20 second of trying to install recovery disc 1 screen gose black and message in corner says extraction failure.
Can you help me please?

Did you try to format and to delete whole partitions on the HDD before performing the installation from the recovery CD???
Something similar happened to me. I was not able to install the OS from the Recovery CD.
I have simply used the original Windows CD and have formatted the whole HDD.
After this procedure the Recovery CD installation has worked.

Disk replacement on Satellite Pro A10 (30GB)

Hello
I am after some guidance on which replacement disk to purchase for this Toshiba Satellite Pro A10 laptop, model PSA15E-03U7V-EN. It still has the original 30GB disk in it but it's been showing errors when checking the disk with the Windows XP tool (it's still useable though). I've made a complete backup to an external drive.
Thanks in advance
Themos Tsikas
HWinfo32 output follows:
General Information
Drive Controller: E-IDE (ATA-5)
Drive Channel: Primary, Master
Drive Model: TOSHIBA MK3021GAS
Drive Revision: GA124A
Drive Serial Number: 73J94628T
Drive Capacity: 28,615 MBytes (30 GB)
Drive Geometry
Number of Cylinders: 16383
Number of Heads: 16
Sectors Per Track: 63
Bytes Per Sector: Unknown
Bytes Per Track: Unknown
Number Of ECC Bytes: 46
Number of Sectors: 16514064
Total 32-bit LBA Sectors: 58605120
Cache Buffer Size: N/A
Controller Type: Not Specified
Transfer Modes
Sectors Per Interrupt: Total: 16, Active: 16
Max. PIO Transfer Mode: 4
Multiword DMA Mode: Total: 2, Active: -
Singleword DMA Mode: Total: 2, Active: -
Ultra-DMA Mode: Total: 5 (ATA-100), Active: 5 (ATA-100)
Max. Multiword DMA Transfer Rate: 16.7 MBytes/s
Max. PIO with IORDY Transfer Rate: 16.7 MBytes/s
Max. PIO w/o IORDY Transfer Rate: 16.7 MBytes/s
Transfer Width: 16-bit
Native Command Queuing: Not Supported
TRIM Command: Not Supported
Device flags
Fixed Drive: Present
Removable Drive: Not Present
Magnetic Storage: Present
LBA Mode: Supported
DMA Mode: Supported
IORDY: Supported
IORDY Disableable: Supported
Features
Write Cache: Present, Active
S.M.A.R.T. Feature: Present, Active
Security Feature: Present, Inactive
Removable Media Feature: Not Present, Disabled
Power Management: Present, Active
Advanced Power Management: Present, Active
Packet Interface: Not Present, Disabled
Look-Ahead Buffer: Present, Active
Host Protected Area: Present, Enabled
Power-Up In Standby: Not Suppported, Inactive
Automatic Acoustic Management: Not Suppported, Inactive
48-bit LBA: Not Suppported, Inactive
Self-Monitoring, Analysis and Reporting Technology
Raw Read Error Rate: 100/50, Worst: 100
Throughput Performance: 100/50, Worst: 100
Spin Up Time: 100/1, Worst: 100 (Data = 942)
Start/Stop Count: 100/Always OK, Worst: 100 (Data = 5072)
Reallocated Sector Count: 100/50, Worst: 100 (Data = 52)
Seek Error Rate: 100/50, Worst: 100
Seek Time Performance: 100/50, Worst: 100
Power-On Hours/Cycle Count: 69/Always OK, Worst: 69 (Data = 12677)
Spin Retry Count: 201/30, Worst: 100
Power Cycle Count: 100/Always OK, Worst: 100 (Data = 4823)
Power-Off Retract Count: 100/Always OK, Worst: 100 (Data = 126)
Load/Unload Cycle Count: 18/Always OK, Worst: 18 (Data = 824818)
Temperature 100/Always OK, Worst: 100 (Data = 43.0 C)
Reallocation Event Count: 100/Always OK, Worst: 100 (Data = 46)
Current Pending Sector Count: 100/Always OK, Worst: 100 (Data = 233)
Off-Line Uncorrectable Sector Count: 100/Always OK, Worst: 100
UltraDMA/SATA CRC Error Rate: 200/Always OK, Worst: 200
Disk Shift: 100/Always OK, Worst: 100 (Data = 118)
Loaded Hours: 82/Always OK, Worst: 82 (Data = 7578)
Load/Unload Retry Count: 100/Always OK, Worst: 100
Load Friction: 100/Always OK, Worst: 100
Load-In Time: 100/Always OK, Worst: 100 (Data = 389)
Head Flying Hours: 100/1, Worst: 100

Hey,
> 48-bit LBA: Not Suppported, Inactive
This would mean you can only use HDDs up to 128GB if 48bit LBA is not supported.
But if your current HDD has only 30GB I think something with 80GB should be enough or how much disk space you want?
The HDD brand is not important, every HDD is compatible so just buy new HDD with good offer. :)

Media test failure check cable - Satellite Pro A10

Hi there
i would be most gratefull if some one can help me.
I have just installed a western digital 120 gig hardrive on a toshiba Satellite Pro A10 laptop on XP. on first boot up it comes up with this media test failure check cable.
It takes a while to boot up into windows then the windows sound comes up around 10 seconds after the desktop loads up. any help on this?
Also the DVD rom drive does not read DVD's only CD's
DVD model is SD-R2412
And is there any way tke make windows load faster and should it have the sound max driver installed or the AC Realtek.
Can someone let me know ASAP thanks syclonus.

If you order the boot priority and boot first from HDD you will not get this error anymore.
So go the BIOS with ESC key and change it.
Have you tested different DVDs in the drive? I think it could be a hardware problem. I had for a long time a similar problem that my drive does write DVDs only CDs.
There are a lot of tips how to make Windows faster. I can give you same examples: Defragment your HDD, check how many programs are in the startup folder and msconfig. Disable or remove all programs that you dont need.
Furthermore you can disable all services that you dont need (run > services.msc). Be careful what you do but I always disable automatic updates, security center, Windows Time, Help and Support, Themes and so far.
Clean up the registry. For this I use always the tool CCleaner. A very good tool and its freeware.
And if you make Windows faster the start up sound comes maybe at the right time.
All drivers you can get on the Toshiba website. Its not necessary to install other or more sound drivers.
http://eu.computers.toshiba-europe.com

Satellite Pro A10: New Atheros/Askey WLan card but 'This device cannot start' code 10

Hi there,
I have a Satellite Pro A10 and have purchased an internal mini pci wireless adapter. The following information is displayed on my card:
Askey WLL3070-D4(MOW)
Atheros AR5BRB-43
I installed the card, hooked up the ariel's and turned the laptop on...the switch at the front now lights up and windows xp finds the new ethernet adaptor. My problem is this...
No matter what driver i install (and ive tried every Askey/Atheros etc driver from the first 20+ pages of yahoo/google) the card installs fine but then in device manager has a yellow ! next to it and says This device cannot start (code 10)
I'm really stumped. I have some more ram coming in a few days at which point i shall be installng Vista which im hoping sorts my problems out but does anyone have any ideas?
I've yet to find a driver which specifically refers to the AR5BRB or the model number WLL3070-D4.
Does anyone have a location for a driver etc?
thank you

Hi
I use always this page for WLan driver update:
http://aps.toshiba-tro.de/wlan/
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Ciao

Satellite Pro A10 - need some info about RAM upgrade

Dear Fourm members
In regard to the above machine : please can anyone advise :- how many memory slots does it have.
I think it is two but am not sure.
Also what max size memory module can we have in this laptop please.
If it is 2 @ 1gb per module, then we would have a total of 2gb.
Is the hard drive on this machine a standard laptop hard drive. Can I take the small 20gb one out and replace it with a larger one. eg 120 gb etc
Thank you so much for your help.
Ian

On satellite Pro A10 two memory slots are available. Notebook can handle with 1 GB RAM and you can use two compatible PC2100 512MB (PA3164U-1M51) modules.
This old machine uses 2,5 HDD with old IDE connector. I found some info that it was delivered with 20GB, 30GB and 40GB HDDs. I think you can upgrade it with HDD up to 100 GB but just be sure it has the same HDD connector.
If you have more questions you are welcome.
For more info post exact model number please.

Enabling LAN after reinstalling Windows - Satellite Pro A10

I gave my Toshiba Satellite Pro A10 Laptop a clean format with a copy of Windows XP Pro. Typically, I use a PCMCIA Wireless Internet card, but I do want to connect my laptop via a physical Ethernet cable. Unfortunately I cannot figure out how to enable the LAN on my PC (I.E. It's not even found in the Device Manager). Does anybody know how to do this? (ie. What Toshiba Utility I need to do this etc)

Hi
Usually if the LAN driver was not installed the yellow exclamation mark should appear in the device manager.
If you cannot see any unknown devices so possibly the LAN card is faulty.
But firstly as the other guys has suggested try to install the right and compatible LAN driver from the Toshiba page.

Satellite Pro A10: IDE#1 Error - drive appears only if CD is inserted

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