Satellite Pro A10 won't boot (HDD seems to be missing)

Hello, I hope someone can give me some advice on this problem: I have a 2 year old Satellite Pro A10. Recently it won't boot at all and I notice that if i look at the directories in the C: drive using the command prompt it says 'file not found'. Can't start Windows at all, not even in Safe Mode.
Using the recovery disks doesn't help either I get messages like No such fixed Disk and 'Extraction Failed'.
does this mean I have:
1 A damaged hard disk
2. Faulty connections to the HDD? - if so how do I rectify this?
the system didn't crash before this happened, it failed to load up when I started it.
Would appreciate any help.
Thanks,
Scl

Jeffery and Ivan25 are correct in HDD malfunction. Try and remove and reattach the HDD and see if BIOS sees the HDD. If not you are going to need to order a replacement HDD. If BIOS does not even see the HDD then you wont even be able to install any Operating system, because there is logically nowhere to store the data being copied.
Take it to an Authorized service provider near you to have it checked out. Could also very well be the HDD Controller on the Motherboard has went bad and can not detect any HDD connected to the motherboard even if it is new and unused.

Similar Messages

Satellite Pro A10 won't boot up - Where to get the disks

I have a Satellite Pro A10 which currently won't boot up Windows (XP) as it says
The following file is corrupt or damaged:
C:\Windows\System32\Config\System
The Tools & Utilities CD-Rom which came with my laptop has unfortunately been scratched and won't boot.
I have the two System Recovery Disks, which are fine.
My questions:
1. Is it possible to purchase a replacement Tools & Utilities CD-Rom?
2. If so, where from?
3. Is there a way of restoring my laptop without having to completely reinstall everything and lose all my files?
Thanks
Message was edited by: Stuart_2007

Regarding the point;
a) Usually it should be possible to order the Tools & Utilities CD-Rom but I ask why?
b) You can purchase the CD from the ASP in your country
c) The older recovery CD supports an expert mode. You can use this mode to choose the partition where the OS should be installed. In such case only this partition will be formatted.
But listen dude. You dont need to order the Tools & Utilities CD because on this CD you will find only the Toshiba drivers which can be downloaded from the Toshiba page too.

Re: Satellite Pro A200 - Won't boot with 4GB RAM

Hi,
I've installed 2 x 2GB, but it seems it doesn't work. The funny thing is that when running just one memory strip (so 2GB) it works, when running both it doesn't work and it freezes. These are the Samsung 2GB 2Rx8 PC2 - 6400s - 666 - 12 - E3
Ive' installed the latest BIOS update (64bit v2.60) for the Satellite Pro A200 and I am running Windows 7 64bit

Hi caribman
What Satellite Pro A200 you have exactly?
I ask this because some A200 models were equipped with Intel 943GML chipset and these models support 2GB only!!!

Satellite Pro A60 won't boot: config.sys missing or corrupt

Hi,
I turned my computer off on Friday, went back to his Monday - and it won't boot up. I'm told that the config.sys file is either missing or corrupt.
I've tried all the usual methods - safe mode, last known good setting, OS etc but none of it works. The computer doesn't recognise that the recovery CD is in the drive, either.
As I don't have an original installation CD - the computer came with the software already installed - I can't try that either.
I don't particularly want to recover the whole system but if I have to, I can live with it. Any suggestions would be gratefully received.
Many thanks.
Ronmac

I checked out the recovery disk and it attempts to work in another non-Toshiba computer and it attempts to loadhe local computer store (PC World) tested my laptop and told me the DVD/CD drive was faulty (they'd only replaced that a few months ago) and I need a new one. However, that wouldn't have anything to do with the original non-bootup error, as far as I know (config.sys missing or corrupt).
The drive recognises CD perfectly.

Satellite Pro A10 fails to boot - IDE #0 ERROR

On starting I get the Toshiba start-up screen and there is a regular clicking from the HDD. After 20-30 seconds I get:
IDE #0 ERROR
then a pause, followed by the following codes from the boot agent (Intel FE v4.1.09)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting Intel Boot Agent
Insert system disc in drive.
I have a nasty feeling that the HDD has died. I can replace it if required, but is there any way of extracting the files from it before I go this far?

Thats a clear symptom of a HDD fault.
The +IDE#0+ error means that the BIOS didnt recognize the HDD (due to a hardware fault probably) and cannot boot from the HDD.
Then it swishes to the further boot possibility > LAN
The +PXE-E61: Media test failure, check cable+ error appears because the notebook cannot boot from LAN.
I think you should simply replace the HDD and then you should reinstall the OS again.
This helps for sure.

Satellite Pro A10 - no response - HDD input#0 Error

Pro A10 Out of warranty, student daughter reports laptop no longer working, previously hanging and finally no response from any other LEDs when DC input from charger is connected.
Cleaned out fan/heat sink, lots of fluff etc removed. No obvious signs of why the M'Board dead though. Confirmed with meter that DC present from charger into M'Board. Ordered replacement M'Board, FHZSY1, from ebay and fitted, taking all static precautions, though can't confirm they were done by the seller.
New Board now recognizes DC input and recharged the battery OK. Tried to power on the laptop but dreaded INPUT#0 Error. Concluded that HDD had also been damaged. New one (Toshiba Boxed) arrived 2 days later but gave same error when fitted. BIOS will not recognize HDD at all. Tried all posts about checking connections and definitely no jumpers fitted. Laptop will continue to boot from a System CD as far as it can so believe the new M'Board is OK
Are the HDD's from the Satellite Pro A10 different to those on the earlier Satellite A10?
Any other ideas on this INPUT #0 Error?
Thanks

Thanks for your post on this. You have probably spotted when I said input#0 error I meant to say IDE#0 error.
The replacement motherboard was a used one, rather than new. When I powered the laptop up firstly with this replacement board I needed to set the time from its default of 1 jan 2000, suggesting that though it was still connected to its cmos battery it had lost its charge. Is it possible that this may have affected the bios as well? The POST shows it running bios version 1.2 where other sites indicate a 1.3 version to be available.
I'm waiting for a usb 2.5" HDD disk case to arrive so I can check out the 'old' and new drives in another desktop to eliminate that doubt.
Thanks

Satellite Pro A10 - IDE 1# Error on boot up

HI there, i have a Satellite pro A10 and all has been working fine for the last few years until now.
A few days ago i started getting an error reading cd's / dvd's invalid disc format yet the discs work fine on every other pc.
Today i am getting IDE#1 error on boot up... the laptop is still standard from when i got it off the shelf. thinking the drive may have died due to wear and tear i replaced the drive with a working drive and i still get the same error. I have removed the ODD altogether and its still coming up.
I have also updated the bios from usb floppy which was successful. and the best part of all this. the dvd rom that came with the laptop works fine in my other tosh a10!!!!!!
Anyone got any ideas. i don really want to replace the main board if i can help it. this is the only issue with the laptop.
thx in advance people.

Hello James
IDE 1# Error is typical when ODD is not accepted by the system. The reason for that can be defective drive or usage of non-compatible drives. The fact is that every drive can not be used with every notebook model because of different pin assignment.
In your case it is really strange that drive work on other A10 but not on this one. Because of that I presume there is maybe some problem with connectors. I am afraid there is not much to do. You can try to check them and see if they are clean and not oxidized.
Sorry but we can only speculate what the problem can be but, like you know, only intensive test can give you more answers.
Good luck and pleas let us know if you will find out what the problem is.

Upgrading Toshiba Satellite Pro A10 hard drive

Hi
I have a Toshiba Satellite Pro A10. It is an old laptop, but rather than change it, I would like to install a new hard drive. I have previously put in new RAM to this laptop, but I know the Hard drive change is more complex, so I need as much help as I can get
The laptop is running well, but the 20GB HDD is obviously too small. I have an external USB hard drive for multimedia stuff etc, but the main HDD, even with just the Windows XP and other software on it is always near to the 20GB and the time has come to change
I know I can handle the 'hardware' changeover without much problem. I am intending to get a USB enclosure to allow a clone of the old drive to be copied to the new one, so that when I do install it, the only difference to the laptop will be the larger storage capacity on the internal HDD
I have read extensively about the variety of issues and I am still quite confused. The main issues for me seem to be
-Whether the BIOS affects the type of internal HDD I can install
-I am fairly sure the interface I need is ATA-100/IDE. So does this mean I cannot use SATA?
-What size of HDD can I install? Is there a limit?
-Does the current internal HDD have partitions? I am not sure? It is the same as it was when I bought it, so would Toshiba have put a partition on it containing OS or software? I don't know. I have 'recovery discs' but no Specific windows disc, as one did not come with the laptop. So considering this, how do I go about 'cloning' the old drive onto the new, and then installing it 'seamlessly'?
-Do I need specific software for a 'clone'? Otherwise, how do I do it?
-What do I need to look for in a HDD, when buying? Some sellers seem to see potential issues to do with the capacity, others do not. Im confused
So, as I say, all I want, is to get a larger internal HDD and install it without problems. Im willing to do the work involved, but only when Im confident I have all the necessary information and 'boxes ticked'. Otherwise I fear it may be a disaster.
I am not able to afford to buy a new laptop, so all help is very much appreciated
All advice welcome. Also, if you have any questions just ask
Thanks in advance
Jason

Can you provide the COMPLETE model number and the part number for that model? I don't want to give you any incorrect information. The part number would look like this. PSA10U-3V1JG8
But based on what you have stated so far I would say you need an EIDE or ATA hard drive. Due to bios limitations that I am 95% certain will be in place with your model you will be limited to a 120GB or smaller 9.5mm thick 2.5" ATA/EIDE hard drive. I recommend Western Digital Scorpio BLue drives for their combination of price, performance, and reliability.
Once you post the model and part number I can verify this so you can order the correct drive for you system.
Western Digital has a free version of Acronis True Image that you can download that you can use to clone your old drive to your new drive if you purchase a WD drive.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Media test failure check cable - Satellite Pro A10

Hi there
i would be most gratefull if some one can help me.
I have just installed a western digital 120 gig hardrive on a toshiba Satellite Pro A10 laptop on XP. on first boot up it comes up with this media test failure check cable.
It takes a while to boot up into windows then the windows sound comes up around 10 seconds after the desktop loads up. any help on this?
Also the DVD rom drive does not read DVD's only CD's
DVD model is SD-R2412
And is there any way tke make windows load faster and should it have the sound max driver installed or the AC Realtek.
Can someone let me know ASAP thanks syclonus.

If you order the boot priority and boot first from HDD you will not get this error anymore.
So go the BIOS with ESC key and change it.
Have you tested different DVDs in the drive? I think it could be a hardware problem. I had for a long time a similar problem that my drive does write DVDs only CDs.
There are a lot of tips how to make Windows faster. I can give you same examples: Defragment your HDD, check how many programs are in the startup folder and msconfig. Disable or remove all programs that you dont need.
Furthermore you can disable all services that you dont need (run > services.msc). Be careful what you do but I always disable automatic updates, security center, Windows Time, Help and Support, Themes and so far.
Clean up the registry. For this I use always the tool CCleaner. A very good tool and its freeware.
And if you make Windows faster the start up sound comes maybe at the right time.
All drivers you can get on the Toshiba website. Its not necessary to install other or more sound drivers.
http://eu.computers.toshiba-europe.com

Satellite Pro A10: Extraction failure error occurs while recovering procedure

Im trying to run the recovery discs on my Satellite Pro A10 but after 20 second of trying to install recovery disc 1 screen gose black and message in corner says extraction failure.
Can you help me please?

Did you try to format and to delete whole partitions on the HDD before performing the installation from the recovery CD???
Something similar happened to me. I was not able to install the OS from the Recovery CD.
I have simply used the original Windows CD and have formatted the whole HDD.
After this procedure the Recovery CD installation has worked.

Disk replacement on Satellite Pro A10 (30GB)

Hello
I am after some guidance on which replacement disk to purchase for this Toshiba Satellite Pro A10 laptop, model PSA15E-03U7V-EN. It still has the original 30GB disk in it but it's been showing errors when checking the disk with the Windows XP tool (it's still useable though). I've made a complete backup to an external drive.
Thanks in advance
Themos Tsikas
HWinfo32 output follows:
General Information
Drive Controller: E-IDE (ATA-5)
Drive Channel: Primary, Master
Drive Model: TOSHIBA MK3021GAS
Drive Revision: GA124A
Drive Serial Number: 73J94628T
Drive Capacity: 28,615 MBytes (30 GB)
Drive Geometry
Number of Cylinders: 16383
Number of Heads: 16
Sectors Per Track: 63
Bytes Per Sector: Unknown
Bytes Per Track: Unknown
Number Of ECC Bytes: 46
Number of Sectors: 16514064
Total 32-bit LBA Sectors: 58605120
Cache Buffer Size: N/A
Controller Type: Not Specified
Transfer Modes
Sectors Per Interrupt: Total: 16, Active: 16
Max. PIO Transfer Mode: 4
Multiword DMA Mode: Total: 2, Active: -
Singleword DMA Mode: Total: 2, Active: -
Ultra-DMA Mode: Total: 5 (ATA-100), Active: 5 (ATA-100)
Max. Multiword DMA Transfer Rate: 16.7 MBytes/s
Max. PIO with IORDY Transfer Rate: 16.7 MBytes/s
Max. PIO w/o IORDY Transfer Rate: 16.7 MBytes/s
Transfer Width: 16-bit
Native Command Queuing: Not Supported
TRIM Command: Not Supported
Device flags
Fixed Drive: Present
Removable Drive: Not Present
Magnetic Storage: Present
LBA Mode: Supported
DMA Mode: Supported
IORDY: Supported
IORDY Disableable: Supported
Features
Write Cache: Present, Active
S.M.A.R.T. Feature: Present, Active
Security Feature: Present, Inactive
Removable Media Feature: Not Present, Disabled
Power Management: Present, Active
Advanced Power Management: Present, Active
Packet Interface: Not Present, Disabled
Look-Ahead Buffer: Present, Active
Host Protected Area: Present, Enabled
Power-Up In Standby: Not Suppported, Inactive
Automatic Acoustic Management: Not Suppported, Inactive
48-bit LBA: Not Suppported, Inactive
Self-Monitoring, Analysis and Reporting Technology
Raw Read Error Rate: 100/50, Worst: 100
Throughput Performance: 100/50, Worst: 100
Spin Up Time: 100/1, Worst: 100 (Data = 942)
Start/Stop Count: 100/Always OK, Worst: 100 (Data = 5072)
Reallocated Sector Count: 100/50, Worst: 100 (Data = 52)
Seek Error Rate: 100/50, Worst: 100
Seek Time Performance: 100/50, Worst: 100
Power-On Hours/Cycle Count: 69/Always OK, Worst: 69 (Data = 12677)
Spin Retry Count: 201/30, Worst: 100
Power Cycle Count: 100/Always OK, Worst: 100 (Data = 4823)
Power-Off Retract Count: 100/Always OK, Worst: 100 (Data = 126)
Load/Unload Cycle Count: 18/Always OK, Worst: 18 (Data = 824818)
Temperature 100/Always OK, Worst: 100 (Data = 43.0 C)
Reallocation Event Count: 100/Always OK, Worst: 100 (Data = 46)
Current Pending Sector Count: 100/Always OK, Worst: 100 (Data = 233)
Off-Line Uncorrectable Sector Count: 100/Always OK, Worst: 100
UltraDMA/SATA CRC Error Rate: 200/Always OK, Worst: 200
Disk Shift: 100/Always OK, Worst: 100 (Data = 118)
Loaded Hours: 82/Always OK, Worst: 82 (Data = 7578)
Load/Unload Retry Count: 100/Always OK, Worst: 100
Load Friction: 100/Always OK, Worst: 100
Load-In Time: 100/Always OK, Worst: 100 (Data = 389)
Head Flying Hours: 100/1, Worst: 100

Hey,
> 48-bit LBA: Not Suppported, Inactive
This would mean you can only use HDDs up to 128GB if 48bit LBA is not supported.
But if your current HDD has only 30GB I think something with 80GB should be enough or how much disk space you want?
The HDD brand is not important, every HDD is compatible so just buy new HDD with good offer. :)

IDE #1 Error on Satellite Pro A10

Hi, My Satellite Pro A10 laptop displays IDE #1 Error everytime I attempt to put it on. That message is all I get, although it is displayed for a short time- the laptop always comes back to that message, it attempts to load the screen just go's blanbk and then that message comes up everytime! I was wondering if anyone could explain what this means and how do i fix it?
thank you
david

Hi
This is very strange that this error message appears and you have not changed the drive.
Did you try to 'flash' the drive or to install any firmware or update the BIOS?
I ask it because I can't believe that this error message appears without any reasons.
Like Jack and Silas say, this error appears because of no compatibility of the drive.
The unit was delivered with compatible drive and should works. I assume the BIOS cannot recognize the drive at this time because it's dead.
In my opinion you have to replace the drive. (try to check it it's possibel to install/to boot Toshiba recovery CD)
Ps: Just for info: I have read in the net that sometimes it's possible to flash the drive with any illegal software to change the master/slave settings but this is not advisable. But I have never tried it.
I have also read in the forum that if this error message appears every time and it's not possible to use the drive and the BIOS cannot recognize this device so the connection of pin 45 and 47 could solve this issue sometimes.
Check this topics:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=5457&messageID=18649
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=7005&messageID=24482

Satellite Pro A10 - need some info about RAM upgrade

Dear Fourm members
In regard to the above machine : please can anyone advise :- how many memory slots does it have.
I think it is two but am not sure.
Also what max size memory module can we have in this laptop please.
If it is 2 @ 1gb per module, then we would have a total of 2gb.
Is the hard drive on this machine a standard laptop hard drive. Can I take the small 20gb one out and replace it with a larger one. eg 120 gb etc
Thank you so much for your help.
Ian

On satellite Pro A10 two memory slots are available. Notebook can handle with 1 GB RAM and you can use two compatible PC2100 512MB (PA3164U-1M51) modules.
This old machine uses 2,5 HDD with old IDE connector. I found some info that it was delivered with 20GB, 30GB and 40GB HDDs. I think you can upgrade it with HDD up to 100 GB but just be sure it has the same HDD connector.
If you have more questions you are welcome.
For more info post exact model number please.

Satellite Pro A10 - some keys not working with new keyboard

Hi all
I hope some1 can help with this
i have a Satellite Pro A10. The prob i have is a.b.n.and enter keys are not working and its a new keyboard
i fitted into my other A10 and all keys work so keyboard is fine.
All works ok with usb keyboard. Had motherboard out all seems ok.
Any help plz
chris....
Message was edited by: widgy

Hi
Why do you think that the motherboard is ok?
Maybe its a keyboard controller issue
Did you check if the cable was connected properly?
In my opinion if you are 100% sure that the keyboard is ok then the issue must be related to the motherboard because there is no other part which is placed between the keyboard and mobo.
Bye

Satellite A205-S5804 won't boot.

My computer Satellite A205-S5804 won't boot.
It won't run on safe mode, and it won't run the system restore.
It remains black with a cursor, if anything at all.
How do I get my computer back on?

Hi
Youve got a cursor which is flashing in the upper left corner?
In such case you should check of the HDD has been recognized by BIOS!
If the HDD is listed in BIOS then I would recommend checking the HDD using the drives fitness test:
http://www.hitachigst.com/hdd/support/download.htm
To run the drives fitness test you must download the appropriate creator or image and create a self-booting media.
Check it!

Satellite Pro A10 won't boot (HDD seems to be missing)

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