Satellite Pro C650-153: movie music starts "stuttering" every 5, 10 second

Recently my computer has problems playing movies and music. When I try to do this it is fine for the first 5 minutes. Then my computer the movie/music starts "stuttering" every 5 to 10 seconds. The screen freezes for a second and the rest of the movie is played really fast. Also the sound/music stops for a second and you here a scratching sound.
I have tried using other mediaplayers like BSplayer or Quicktime but its the same story with those players. I am currently using Windows Media Player and Itunes.
I have already cleaned the vents of my computer because I was thinking it was to hot, but that is not the case. Also I have removed all the files I don't need anymore and cleaned my computer using CCleaner etc.
I don't know what the problem is. Can anybody help me?

Hi
Found this very interesting Toshiba FAQ document:
*The sound / video playback of a media file is stuttering*
http://aps2.toshiba-tro.de/kb0/TSB12033I0001R01.htm
It looks that old Intel rapid storage technology driver could cause the problems.
Update the driver and test how it works.

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Satellite Pro C650, Boots OK, after Windows starts up the screen goes white

Hi,
I have a Satellite Pro C650.
It boot fine.
I can see Windows starting up - after startup - the screen goes completely white.
Has anyone seen this?
Am geussing it might be a loose display connection - but I the screen displays the startup sequence and initial windows startup.
Regards,
eeiddne

Hi
I dont think your display is faulty.
What happens if you access the BIOS at the beginning?
To access the BIOS press F2 while powering on the unit.
Access the BIOS and keep it running for some minutes and check if the display will turn to white.
Additionally its advisable to connect an external monitor and to output the display to the 2nd screen. If the 2nd screen would not be OK, then the graphic chip might be the troublemaker.

My Satellite Pro C650 doesn't start or charge

Hi,
can someone please help me?!
I just purchased my Toshiba Satellite Pro C650.
Charged it for 16 hours, set it up and after restarting it went off and now it doesn't turn on of charge at all.

Hi
Remove the batter and disconnect the AC adaptor.
Then wait some hours and connected both parts to the notebook again.
Then try to power up the unit.
If this will not help you, then I would recommend asking a notebook technician for an check. If there is no sign of life, then a serious hardware problem might be possible.

Satellite Pro C650 - Audio keeps cutting out

Hi Guys,
I have searched high and low for the answer to this and its driving me insane. I really hope you guys can help me out!
I have a Toshiba Satellite Pro C650 01301J laptop running Windows 7 Professional 32Bit. I try and listen to music either through spotify or simply using my library of music in Windows Media Player,
however after a while the audio cuts out. It isnt muted in mixer and the song keeps playing as if nothing has happened, except I cant hear anything.
This is fixed when I mute and unmute or turn the volume up or down using the fn keys.
When I first start up the music it will take 5 minutes or so before it happens, however once it starts it will cut out every 10 seconds or so. This gets extremely annoying and I am convinced there must be a solution.
My audio driver is Conexant CX20671 SmartAudio HD version 4.119.0.61. I have tried deleting this and reinstalling it, downloading an older driver and updating it. It tells me it is the latest driver but its still not solved the problem.
Has this happened to anyone else? Is there another driver I could try or perhaps a program that is causing it?
I would really appreciate your help on this as its driving me crazy being unable to listen to any form of music without having it cut out every 10 seconds...

Hi guys - thanks for your help and I sincerely apologise for the delay in my response!
Truthfully, I was so busy when I wrote this I forgot that it happened and all this time later I was googling solutions tot he problem again and came across this post - I thought "Wow this guy is having the EXACT same problem as me!" - Then I saw my name next to it.
Ok, responses:
Silas - The problem has happened since day 1. I tried to reinstall the value added package but no change.
MasterG - I have not muddled with my system and it has always happened so I think its a software/hardware fault... The sound works perfect through headphones though...
Neion - Sorry to hear that bud!
PauPau - Sound driver update doesnt work, headphone did work, usage of different players has no effect and havent tried system recovery as yet as it has always happened...
Still searching for an answer and, again, I apologise for not getting back to you sooner when you were trying to help me!
Thanks Guys,
Luke

Satellite Pro C650 - Which startup programs can I disable?

After about two weeks with a new Satellite Pro C650 that I bought for my wife, a lightweight user, she is about to throw it at me.
Everything runs slowly. Click start: wait. Open the Control Panel: wait. The wait time is in the range of 20 - 30 seconds. Internet is often slower - especially Internet Explorer, which often goes into a Not Responding state. (Google Chrome performs better although it's not great either) Steps taken so far include a defrag of the C: drive, which was 5% defragmented. I ran a troubleshooting scan off of the Control Panel and it informs me that I have loads of programs running on start-up and suggests I disable some. I had read previously that this is a problem with this Toshiba.
The question then is what to disable? I don't know what most of the programs are or what they do. I'll list the programs here and then gladly take suggestions. By the way, BitDefender was listed three times in the start-up list. I disabled two of them for what it's worth.
The only apps I downloaded were BitDefender and Adobe Acrobat. McAfee antivirus has been removed. Other laptops in the house work fine with the same wireless broadband connection. Hoping someone can help out and tell me what I can disable.
The Start-up list:
SAIICpl Application
Synaptics Pointing Device Driver
Message Center
SmartFaceVWatcher
Catalyst Control Center
Nero BackItUp
Default Manager
BitDefender 2011 (listed three times)
Adobe Acrobat
Adobe Reader and Acrobat Manager
All of these Toshiba applications:
- Power Saver
- Zooming Utility
- Flash Cards
- ReelTime
- TEMPRO
- HDD SSD Alert
- Volume Regulators
- Notebook Registration
- Service Station
- Web Camera Application
Thanks.
Malahideroad

Hi
First of all you can find out yourself what the single applications do and what are controlled by these apps use google to get more details.
But Nero BackItUp, Adobe Acrobat, Adobe Reader and Acrobat Manager can be disabled wihotu having any problems with the notebook
TEMPRO is a Toshiba tool which scans the systems and provides info about new Toshiba driver updates
Its your own personal decision if you want to use it or not
Notebook Registration helps you to register the notebooks warranty and Service Station provides some option to optimize the notebooks performance but its nice to have but its not very important

Satellite Pro C650 - motherboard is dead

Hi
1st post but here goes.
Owned Satellite Pro C650 for a year now and a wek ago just started smoking then went off.
I checked with my warranty & ran out on Sep 30.
Now my problem is i cannot seem to find info on the mobo that is inside.
I have not open or anything but where you put RAM chips you can see clearly a little square chip burnt.
So i would like to ask is this a common fault.
Also the model number of mobo so maybe i could get a replacement.
Think thats all
thanks for any replies

Hi
> I checked with my warranty & ran out on Sep 30.
This is really a bad luck Its pity that your warranty ran out just before the motherboard died.
It sounds like an overheating issue
What to say in your case the motherboard needs to be replaced and a new part could be ordered from Toshiba ASP in your country.
But new motherboard is expensiveits one of the expensive notebook parts beside the notebooks display so not sure if its worth to replace the mobo in your case
However, you can ask the ASP technician for a opinion maybe you could get an second hand part

Satellite Pro C650 - HDD issue - need new one

Satellite Pro C650 Model Number: PSC09A-01V021
Smart Disk reports a unspecified HDD problem & recommends backup (done) & HDD replacement.
It runs so slow it is unusable. Warranty has expired so I wish to replace the HDD myself.
The faulty drive is a Toshiba 320gig MK3265gsxn.
I'm looking at a 500G WD 16M 7200RPM SATA 2.5Inch Scorpio WD5000BPKX as replacement/upgrade.
I assume the new drive will be detected/setup by BIOS but I don't know if the recovery disks will work with this Western Dig, larger & faster drive. Can anyone advise please?
Recovery Disk questions.
When I made the recovery disks using Toshiba Recovery Media Creator the program suggested marking the first few disks as Recovery Disk 1, 2 & so on. I assume these disks are my user data backup. Yes/No?
The last disk made was called Windows Recovery Environment-64bit. This is the factory default backup & is to be installed first?
Will it transfer the Recovery Partition & install Windows on the new disk?
Thanks,
GJL.

Now when you need to exchange HDD I recommend you to exchange it with SSD. It costs a bit more but believe me notebooks performance will be much better. Ive made the same and Im so happy.
Notebook starts faster and operate much better.
Recovery image disc is back-up of original recovery image and it has nothing to do with your personal settings.
When you install it notebook will have factory settings again and it will be identical situation when you have started your notebook for the first time.
In my opinion there should not be any problem to use created discs with new HDD. Generally speaking there is no some limitation and you can use different HDDs.
Anyway, think about SSD.

Satellite Pro C650 - arrow, slash, and z keys are not working

Can any one help - my slash keys, arrow keys, z and question marks have stopped working.
I have seen several other posts on various forums for exactly the same combination of keys.
I have a Satellite Pro C650.

Sounds like a keyboard malfunction.
Can you use the external USB keyboard properly?
If you did not notice the same problems using external keyboard, then I would recommend replacing the internal keyboard.

External USB Hub limit for Satellite Pro C650

Is there a limit to how many external usb ports you can connect through the Satellite Pro C650?
Wtih the four port hub I have, the ports seem to work individually and all devices work normally when plugged directly into the lap top, but when all devices are plugged into the hub and lap top combined, there are errors coming up.
Thanks,
Karyn

Well, I think this should not be a problem if the single USB hubs provide own power.
The point is that the single USB port provides common 500mA and if more devices would share the power from one USB port then it could be possible that the available 500mA would not be enough for all USB devices.

Satellite Pro A200 - System won't start

Hi,
was wondering if anyone could help?
My Satellite Pro A200 with windows XP won't start. It begins with the Toshiba screen.
Then goes to a black screen with text where it says "PXEE61 media test failure - check cable" (I have no cables) then says exiting PXErom; moves onto the next screen which lists options: safe mode; safe mode with networking; safe mode with communal prompt; Last known Good Configeration; start windows normally.
All of which have been tried and results in the windows loading page coming up for about 20 secs then it just gives up and tries the whole process all over again (before flashing a blue screen).
Nothing seems to work - have tried taking the battery out a number oftimes...and the power cable but to no avail.
This has happened before but after a few false starts gets going - however this time it just won't snap out of it. I could take it in to some where locally but i'd prefer not to as I'm living in Spain and need the laptop asap and not sure I want to leave it in some one else's hands at the risk of them wiping the hard drive.
I'd be so so grateful for any help asap and I'm afraid short hand tech may have to be explained.
Many, many thanks.

Hi
I think the problem is that the OS cannot be found on the HDD.
The PXEE61 media test failure - check cable appears mostly if the notebook tries to boot from the LAN.
Why the notebook tries to boot from the LAN?
Well,
- maybe the LAN option was chooses at first in the booting order in the BIOS
- maybe the HDD is faulty and therefore the notebook tries to boot from LAN
- maybe the MBR (master boot record) is faulty
I think you should take the Toshiba recovery CD and should format the HDD and should reinstall the OS.
This should helps.
If not, then the HDD could malfunctions and should be replaced!

Satellite Pro L300/L300D series wont start properly

Hi guys
I got a Toshiba Satellite Pro L300/L300D series and basically one day the laptop just stopped working and whenever I turned it on I just got to this blank page saying press CTRL + ALT + DEL to restart the system. So I tried to reboot it pressing F12 and using a new copy of Vista Ultimate. However when I come to install Vista on the drive it states that there is no drive present on the system.
Does anyone have any idea how I can overcome this problem, your help would be much appreciated.
Thanks

>What do I need to do and how can i create a partition if the computer wont start.
Can you please explain this again? It sounds pretty illogic to me. If your computer wants start how you can try to install OS?
Sorry my friend but now I am asking myself do we understand us correctly or I write about thing A and you write answer about something that I can define as thing B.
Again:
Start your notebook and press F12 to enter boot device options
Put Vista installations DVD into optical disc drive
Choose CD/DVD drive in the list and press ENTER
Installations DVD will load (Windows is loading files...)
Follow the menu on the screen
When the stage with partitions is shown on the bottom right side (Drive options advanced)
The additional menu on the bottom will be shown
Delete all listed partitions/partition
Use option NEW and create new one
Try to install Vista on this new created partition.
Can you do this or not?

Satellite Pro M70-220 - how to start Advanced Boot Menu

What key must I press on my Satellite Pro M70-220 during startup of Win XP, in order to get into the "Advanced Start Menu" - that is, the menu that gives various boot options, such as Safe Mode, Last Good Startup Congiguration, Normal Windows Startup, etc. ?
On my old Satellite 5105-S702 laptop it was the F8 key, but pressing the F8 key on my Pro M70 does not appear to bring up the "Advanced Start Menu".
The Advanced Start Menu came up on its own a couple days ago, after an abnormal shutdown, so it would appear that it does exist on the Pro M70.
Thanks for any advice anyone can offer.
AlanCB

Hi
The Advanced Boot Menu can be reached pressing the F8 button.
Its a Windows based menu and its no matter what notebook it is.
It should work on all computers.
Maybe you cannot enable the Advanced Boot Menu because the Windows OS is muddled up.

Satellite Pro C650: Questions regarding Recovery disk installation

Hi
can someone please give me a little bit of help?
I am having to buy and install a recovery disk for my Sat Pro C650.
When I get it do i just plug in and play it. I have also lost windows 7 which was pre-installed, or would I then need to also buy a new copy of windows 7 and install that too?
Will it then just go back to how it was when we brought it.
Or do I need to do something else after the recovery disk is installed.
Thanks
Tina

Hi Tina and welcome to our Toshiba community.
Here is my comment to your posting:
Every new Toshiba notebook is delivered with original preinstalled operating system and saved recovery image on HDD. There are two possibilities for OS installation:
-usage of HDD recovery installation and
-usage of recovery DVD that must be created by notebook owner.
Toshiba recommends creation of DVD disc. Why? If something goes wrong with HDD (defective) you can built-in new HDD and use recovery disc to have factory settings again. So please, if possible, create this recovery disc as soon as possible.
Back to your questions:
> When I get it do I just plug in and play it. I have also lost windows 7 which was pre-installed, or would I then need to also buy a new copy of windows 7 and install that too?
Usage of DVD is simply:
Start your notebook and press F12 to enter boot options menu
Put recovery DVD into optical disc drive
Choose CD/DVD device on the menu and press ENTER
Follow what happen on the screen
> Will it then just go back to how it was when we brought it.
Yes.
> Or do I need to do something else after the recovery disk is installed.
No. Everything will be installed automatically.
If you have more questions you are welcome.

Satellite Pro A60: Windows XP cannot start missing or corrupt driver isapnp.sys

I have had a Satellite Pro A60 for about 3 years without problems.
Last week the Toshiba in Touch screen developed bleeding vertical lines and I got error message 'Windows XP cannot start because of missing or corrupt driver isapnp.sys'. I have tried using recovery disk but this loads OK but then fails to make any difference. Hard disk appears to work OK as slave to another computer.
Any suggestions wil be much appreciated!
Thanks

Found this Microsoft knowledge base article:
You receive a "Windows could not start because the following file is missing or corrupt: Isapnp.sys" error message at startup
http://support.microsoft.com/kb/315311/EN-US/
May it help

Satellite Pro C650: Win 7 cannot format new SSD

I brougth a Toshiba laptop satelite pro C650 with win 7 preinstalled, I have tried to insert a faster SSD harddrive and here comes my problem:
The preinstalled win7 cannot format the harddrive and reinstall WIN7, I need the cd, so what do i do?.

If you look in your user manual there will be a system recovery options in the index detailing how you create and use recovery DVD's. As far as I know it will allow you to reinstall W7 if your hard drive had failed so I'd try the recovery disc route but I wouldn't have you current "master" hdd connected so that If it fails nothing has been lost.
I would expect that Acronis backup software would allow you to back up W7 and write it back to a new hdd. EaseUS home backup is free and claims "such as one-click restore system to dissimilar hardware " - external usb HDD also needed?
(don't forget you must know a username/password that has admin rights)

Satellite Pro C650-153: movie music starts "stuttering" every 5, 10 second

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