Satellite Pro C650 - arrow, slash, and z keys are not working

Can any one help - my slash keys, arrow keys, z and question marks have stopped working.
I have seen several other posts on various forums for exactly the same combination of keys.
I have a Satellite Pro C650.

Sounds like a keyboard malfunction.
Can you use the external USB keyboard properly?
If you did not notice the same problems using external keyboard, then I would recommend replacing the internal keyboard.

Similar Messages

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    hello,
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    tank you,
    shehara

    Hi,
    While this could be a hardware issue, it's always worth trying the following.
    Open windows Control Panel, open Device Manager, expand Keyboards, right click the entry 'Standard PS/2 Keyboard' and select Uninstall.
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    Then unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
    Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HT4818 my zero and nine key are not working

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    Try a smc reset
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    Hello Folks,
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  • [HW Problem] Some numbers and left and right keys are not working

    Numbers one, two, three, four, eight, nine, zero, left, down, and right arrow keys constantly stop and start working. This also happens in the BIOS. I have to remove the keyboard, the hdd, and do a reboot to get them working.
    Device:
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    Filesystem Size Used Avail Use% Mounted on
    /dev/sda1 19G 8.9G 8.8G 51% /
    dev 933M 0 933M 0% /dev
    run 935M 748K 935M 1% /run
    tmpfs 935M 2.2M 933M 1% /dev/shm
    tmpfs 935M 0 935M 0% /sys/fs/cgroup
    tmpfs 935M 36K 935M 1% /tmp
    /dev/sda4 114G 47G 61G 44% /home
    >pacman -Q | grep xf86-input
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    xf86-input-keyboard 1.8.0-1
    xf86-input-mouse 1.9.0-1
    xf86-input-synaptics 1.7.2-1
    xf86-input-vmmouse 13.0.0-2
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    00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05)
    00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
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    00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
    00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 05)
    00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
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    ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
    ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
    ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
    ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
    ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
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    Last edited by jjshinobi (2014-01-15 02:08:51)

    jjshinobi wrote: This also happens in the BIOS.
    Then I wouldn't think it's to do with the Arch, updating does not stop parts of the keyboard working for the bios as it's separate firmware. When you can access the bios after first turning on, your PC has not yet accessed the hard drive to load the drivers for the operating system yet. Also as far as I'm aware Arch (or any other operating system in fact) has never updated the bios firmware.
    Last edited by Kartious (2013-12-17 14:04:18)

  • Hello, I have an Apple wireless keyboard linked to an Ipad Air. The M J U and 7 keys are not working, Is there a solution, Thanks

    Hi, Has anyone else encountered this problem. I see mucg discussion of this problem with MacBooks, but none relating to use with an IPad.
    Thanks

    I am having this problem as well.  I hate to just wait and hope Apple will fix the problem, but I'm not sure what else can be done. We can't be the only people experienceing this, can we?

  • Home, end, av pag and re pag keys are not working properly

    Home, end, av pag, re pag and directional keys are not working properly. Home key instead of going to the beginning of the page, it goes to the end, and av pag, re pag and the directional keys are working only when te cursor is in 'text mode' like if going to write. the problem appears after refreshing to the last version.

    Try hitting '''F7'''.
    http://kb.mozillazine.org/Accessibility.browsewithcaret

  • Keys are not working

    my keys on my mac book pro are not working properly.  the shift and control keys are not working and do not show up in the viewer.
    any helpful hints on how to get them working?

    seems like various different keyboard issues, requiring different solutions.
    however, for what it is worth, I DID resolve a related issue. In my case, the problem was definitely SOFTWARE related. "s" key stopped working, as well as a couple of keys on "number pad", including "enter" key, etc.
    when i did time machine backup and transferred to new computer, i found that the "s" key (and others) STILL NOT WORKING on new computer!
    i should also note that, before the transfer, i had also tried different keyboards on old computer and had same problem: no "s" key, etc.
    this made me think problem had to do with that old computer, since same problem with different keyboards. but, after problem remained after transfer, it was pretty obvious that I had transferred the problem to the new computer, which made me conclude the problem was SOFTWARE and NOT HARDWARE.
    well, first thing i always try (as IT guy) is to set up and test new Apple user account. when i set up a new test account (administrator; not standard or guest, etc.), I noticed that the "s" key was WORKING (and I assume others - new keyboard was NOT extended; so no number pad to test those keys). When I logged back into the old account, once again, the "s" key not working.
    i duplicated all of this testing on the new computer; so THE PROBLEM WAS DEFINITELY A SOFTWARE PROBLEM WITH THAT PARTICULAR USER ACCOUNT. I guess somehow an ACCOUNT can be specifically affected (corrupted) in some way that other accounts are NOT so affected.
    Doubt if this would apply in case of UNRESPONSIVE KEYBOARD (which seems to usually be HARDWARE related); but in the case where only SELECTED KEYS are not working, you might want to simply try setting up a NEW USER ACCOUNT.
    Unfortunately, Apple has NO easy way to transfer files between accounts. But, of course, I would likely NOT want to do that anyway, in this case, as I might end up transferring software problem to the new account. Therefore I DID have a bit of work to do, in terms of tranferring PICTURES and MUSIC to the new account from the old, etc. But that seemed minor compared to working on a computer with certain keys not functioning!

  • Hello, how much did you pay when some parts of the keyboard keys are not working properly due to accidental spilt of tea?

    I accidentally spilt a tea on the keyboard of my Macbook Air 11'. I managed to wipe the keyboard and saved my laptop. However, I noticed that the Spacebar, Shift and Command keys are not working as it should be. It's like something's stuck inside that makes these keys hard to press as usual. I refered this problem to Amsys, Berwick St London, as the reservations in Apple Stores are full. Do you have any idea how much is the cost for diagnosis and repair if ever?
    Please help.

    if you spilled a good bit of tea, its a serious problem, yes.
    it got inside, and will corode, and bad things will begin to happen.
    Liquid spills, why your MacBook chassis is a one-way valve for spills
    After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
    The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
    Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
    After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
    There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
    Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
    In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
    In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
    contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.  

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