Satellite Pro C70 - Unable to get image when connected to projector

This machine was purchased for use in the classroom with projector and smart board. When connected to a monitor, the second screen works fine, but when connected to the Epson DLP projector, the laptop screen and projector are both blank Laptop PC's from other manufacturers work correctly when connected to this projector.
Can you help?
Message has been edited: notebook name has been added to title

Originally Posted by Jeffrey
What notebook are you talking about?
…and what operating system is preinstalled on this notebook?
Are you using the Toshiba preconfigured system?
Is the screen resolution for both devices (internal display and external monitor) set properly?
The laptop is a new Satellite Pro C70 64 bit with 6GB RAM, preconfigured with Windows 8.1
Resolution for laptop screen is 1600 x 900, but goes to 1289 x 768 when a normal monitor is connected.
I don't know what it is when the projector is connected because both screens are blank.

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What notebook are you talking about?
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