Satellite Pro C855-1TC boot error - backup does not work

Hi
My laptop went curput 2 days after I done a back up.
Came up with an error code: oxc00000f
I tried using the backup disk but ask to delete all on hardisk which i didn't
I have all my photo's etc on there,
I tried all the other options. It says came up were windows is installed the drive is locked and unlock and try again. How do you unlock?
Also the laptop was preinstalled. The laptop didn't come with the disk
How do you find your product key code?
Its not on a label on the laptop. Just Windows 8 home sticker,
Typicaly, warranty run out month before grrr.
I can borrow a friends windows 8 disk but I need my key no so frustrating
Im no techno fob just need advise please.
Thanks amanda

The laptop did not come with any disks because there was a possibility to create own recovery medium (USB or Disk) using the preinstalled software called Toshiba Recovery Medium Creator.
If you dont have such disk, you order this here:
http://backupmedia.toshiba.eu/landing.aspx
Now back to your issue:
Press power button and then F12
Now you should see some bootable devices. Last option is HDD Recovery.
Check if you could recover the notebook using the HDD recovery option.
Regarding the images on your disk.
Well, its possible to remove the HDD and to connect this HDD to another computer using external USB-SATA caddy. This allows you to move the pictures to another computer.
Note: this needs to be done before running the HDD recovery process.

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