Satellite Pro L20-212 - USB2.0 does not work

Hi,
I own a *Satellite Pro L20-212*, *Windows XP (SP2) is installed, but USB2.0 does not work*. I can't see anything about USB2.0 in the Devicemanager and the speed of the attached USB2.0 devices is at the USB1.1 level.
I don't know which information is needed to help me out with this problem because it should normally work on my notebook (and I know that the notebook has USB2.0 ports).
Do I have to install a special driver in order to use USB2.0 or is there any software on my notebook which I have to enable?
Thank you very much,
Frank

Hi
+Fact is that the notebooks hardware is ok and it seems that you only need to install some MS updates and maybe a chipset driver.+
True.
+But lets begin with the basics? as I??m not mistaken; the Satellite Pro L20 belongs to the PSL2YE. Therefore you have to choose this series number if you download the drivers.+
That's what I did.
+On the Toshiba European driver page you will find the Intel Chip Set Utility. Please install it firstly. Do you have an ATI card? If yes install the graphic driver from the Toshiba page because this driver contains the chipset driver for the units with ATI graphic card!!!+
I have an ATI card and I installed the driver from the Toshiba page which includes the chipset driver. That's the first driver I installed on my notebook.
+Secondly you will find the Quick Fix Engineering on the Toshiba page. These are the MS updates which must be installed!!!+
Every single update of Microsoft for Windows XP is installed, so this shouldn't be the problem
+Then the USB ports should be correctly recognized in the device manager and should work.+
USB is recognized, but not as USB 2.0 :-(
+By the way; you should test the USB ports with different external USB devices to ensure that it??s not a USB device malfunction?+
I did that, too. And I used the same decives on Ubuntu to test the USB 2.0 function. And everything worked perfectly.
That's tricky. I don't have the slightest idea what I can do now. The hardware works, the drivers are correct, but it still doesn't work. GRRRRRRRRRRRRR
But thank you very much Gipsyman!

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