Satellite Pro L20 keyboard problems not fixed by BIOS update

Hello,
When I type in MS Word or another application, some characters are not displayed. This problem is known.
I have followed the TOSHIBA's recommendation to update BIOS V1.30 for PSL25E. Unfortunatey, this doesn't help.
I would be gateful for any advise.
Thank you,
olbur

Hi guys
In my opinion if the BIOS update procedure doesnt solve the keyboard issue so you should contact the Toshiba service for replacing this part.
But did you use the right BIOS version?
You should check you notebook serial number
The issue was fixed with
- Bios V1.20 or higher for PSL20*-*, PSL25*-* and PSL27*-*
- Bios V1.70 or higher for PSL2X*-*, PSLY*-* and PSL2Z*-*
If it doesnt work the last way is the service point.

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