Satellite Pro L20 - need to re-install

Hiya,
I have a customer who has several Toshiba Laptops but the one that I have a problem with is the L20 which is the latest Tosh that they have. Anyway, the End User had a stggering 4958 viral infections on his machine and the machine was just not happy. These were disinfected by way of an external SATA caddy.
All the windows files had been infected so rather than deal with a machine that I do not know what it will do in the future, I've backed everything up to another drive and formatted the HDD.
I tried using a copy of Windows XP to re-install the laptop, which went well until it required a re-boot to complete the installation and then there was just a flashing cursor in the top left hand corner. The Customers mother has provided me with a recovery disk for a Sat Pro L10 which appears to have worked well - at least until I re-booted.
At this point I obtain the imfamous BSOD stating that there is a problem with the disk controller. Windows has been stopped to prevent any furtherdamage etc etc.
Any ideas of how I can get around this problem - obviously I have requested the Recovery CD from the EU and her son but they cant find it since they moved.
My options:-
1. Obtain a copy of the recovery CD for this model
2. Get the correct drivers onto the HDD and then write a simple batch file to change the registry from autoexec.bat
Any other ideas would be appreciated.
Many Thanks
Tim.

Hi
You get the BSOD because you have tried to reinstall the OS from the Sat Pro L10 Recovery CD. This CD doesnt work on the Pro L20!!!
You have to use the recover CD only designed for this notebook!
Usually the simple installation from the Win XP CD should works.
Did you use the XP with SP2? Please do this!
After the OS installation you will find all drivers on the Toshiba driver page.
If the OS installation from original Win XP will not work then you could order the Recovery CD for the Pro L20.

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Please can you let me know where I can download the Power Saver utility for a Satellite Pro L20?
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at the end of the install, and when I try to open Toshiba Power Saver in the control panel it says
it is not running, but there is no option for in the Power Schemes list.
Many Thanks
Martin Dawkins

Does the L20 only use the standard Windows XP 'Power Options' for power management then?
I wonder why they did not install their own power management software as well as that
normally has more options for extending battery life.

Drivers needed for Satellite Pro L20

im running a satellite pro L20 with windows XP, but i dont have the cd that comes with the pc so i cant install the drivers, can sum1 tell me wat drivers i need 4 my sound card or wat sound card is in the pc

On the Toshiba recovery image you will find a option to create a own divers and tools CD.
Enter the Toshiba Assist on the desktop and go to the protect and fix. There is this option for tools & driver CD creating
or you will donwload the drivers ;)

Need to reinstall windows but don't have any CD - Satellite Pro L20

Hi, I wanted to reinstall Windows XP home onto my Satellite Pro L20, but don't have any of the software my laptop came with (read lost the disks). I have a valid XP home key (as its stuck on the bottom of my laptop) but no disc so I tired using a copy of a Windows XP home cd, which didn't work, but did let me get as far as formatting the hard drive.
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Christopher

Are you kidding now?
Do you understand English or what?
I will try to be clear enough and constructive too in hope you will understand your situation.
Some facts for you:
- Recovery image *CANNOT* be downloaded
- Following link http://eu.computers.toshiba-europe.com >Support & Downloads you can find all drivers, tools and utilities for your notebook model
So back to your situation:
For clean OS installation you have *_two_* options only:
- if possible order new copy by Toshiba authorized service provider in your country *do you have more questions about that?*
- you can install operating system using Microsoft installations CD *if you don't have it, it is your problem*
Can you please tell me if all this is clear now?
If you have more questions please ask.

Satellite PRO L20: Tools & Utilities CD-ROM refuses to install sound driver

The Tools & Utilities CD-ROM refuses to install Sound driver on my system (Satellite PRO L20). Any idea how to tackle that problem?

Hi
Did you try to download and to install the sound driver from the Toshiba driver page???
There you should find the newest version.
But may I ask how did you try to install this sound driver?? Did you get any error messages???

XP chipset driver will not install in Satellite Pro L20

Hi
I have recently rebuilt my Satellite Pro L20 to eventually give to my father in law.
I have installed windows XP home on it and have SP2 currently installed.
When I try to install the chipset software from the official area on the Toshiba site it says my operating system does not meet the requirement even though windows XP is listed in the readme file.
Please help as this is supposed to be a Christmas present!
Thanks in advance
Rick
Message was edited by: rick_monkey - Spelling!

Hi
Thanks for you reply. I am quite sure that I have downloaded the correct file. THe setup starts with no problems and I receive the message that the OS doe snoto meet the requirement. In the readme file it states that XP is compatable but version 5.10.2600 (Original Release). Is this XP pro?
Thanks again for your help with this. I'm really desperate. Please can you diret me to the area on the intel page that has the correct drivers. On the listed OS for the celeron M processor it only has XP pro?
Thanks
Rick
Also, I do not have the recovery disk.
Message was edited by: rick_monkey - Additional info

Need repair manual for CD-rom upgrade on Satellite Pro L20

Hi
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TIA

Hi
Unfortunately, you will not find any repair manuals on the Toshiba website. Only the Toshiba service partners have such documents and have possibility to use notebook manuals.
As far as I know the drive is secured with a screw which is placed at the bottom of the unit and under the keyboard.
After removing of these two screws you can disconnect an optical drive from the connector on the system board.
But without any experience you should remove any drives. I think you should ask the Toshiba service to help you because he has more experience in such cases

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Hi,
I own a *Satellite Pro L20-212*, *Windows XP (SP2) is installed, but USB2.0 does not work*. I can't see anything about USB2.0 in the Devicemanager and the speed of the attached USB2.0 devices is at the USB1.1 level.
I don't know which information is needed to help me out with this problem because it should normally work on my notebook (and I know that the notebook has USB2.0 ports).
Do I have to install a special driver in order to use USB2.0 or is there any software on my notebook which I have to enable?
Thank you very much,
Frank

Hi
+Fact is that the notebooks hardware is ok and it seems that you only need to install some MS updates and maybe a chipset driver.+
True.
+But lets begin with the basics? as I??m not mistaken; the Satellite Pro L20 belongs to the PSL2YE. Therefore you have to choose this series number if you download the drivers.+
That's what I did.
+On the Toshiba European driver page you will find the Intel Chip Set Utility. Please install it firstly. Do you have an ATI card? If yes install the graphic driver from the Toshiba page because this driver contains the chipset driver for the units with ATI graphic card!!!+
I have an ATI card and I installed the driver from the Toshiba page which includes the chipset driver. That's the first driver I installed on my notebook.
+Secondly you will find the Quick Fix Engineering on the Toshiba page. These are the MS updates which must be installed!!!+
Every single update of Microsoft for Windows XP is installed, so this shouldn't be the problem
+Then the USB ports should be correctly recognized in the device manager and should work.+
USB is recognized, but not as USB 2.0 :-(
+By the way; you should test the USB ports with different external USB devices to ensure that it??s not a USB device malfunction?+
I did that, too. And I used the same decives on Ubuntu to test the USB 2.0 function. And everything worked perfectly.
That's tricky. I don't have the slightest idea what I can do now. The hardware works, the drivers are correct, but it still doesn't work. GRRRRRRRRRRRRR
But thank you very much Gipsyman!

What is the fastest CPU I could put in Satellite Pro L20

This is a desperate request for help!!
The Football Manager 2010 is coming out soon and my laptop needs to be up to scratch.
I know I need to upgrade it because Football Manager 2009 nearly killed it!
At the moment I have 1.4ghz Intel Celeron M chip and 704mb of ram.
What is the fastest chip I could put in? I've done a bit of research and found I can only have 2gb of ram
The laptop is in perfect working order so I don't want to buy a new one just for the sake of it and its served me well over the last 4 years - I've dropped it enough times! Just need to speed it up a bit!

Hmm... Do you really want to upgrade the pretty old Satellite Pro L20? I mean new notebooks are not so expensive anymore and I doubt that you will get a strong performance boost with new CPU.
Anyway, in your notebook is only the preinstalled CPU pretested and nobody is able to say what other CPUs will run. But you should look on the specifications for other Satellite Pro L20 notebooks. If another L20 is equipped with faster CPU, it should also work in yours. You can try it but in worst case it will not work.
Good luck!

Satellite Pro L20 - Can't get WLAN to work

Hi,
I'm having problems with my Satellite Pro L20 after a reinstall. The wlan wont work.
I installed the correct driver but have had no luck.
Any body have the same issue?
Any help would be great

Did you reinstall your notebook with the recovery disk or Microsoft disk?
Which driver did you install?
You should use the driver from the Toshiba website. Check it again:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
Maybe a BIOS could also solve the problem.

Satellite Pro L20 doesn't work properly with USB Fast Track audio i.f.

Hello!
I have used my Fast Track USB on new Toshiba Satellite L40 and I never had problems with it. I could set low latency and I did few songs with it.
Yesterday I bought another notebook, thinking of home recording studio. It's used Toshiba Satellite Pro L20. It doesn't work properly with my interface. When I listen music on Winamp or do anything on Fruity Loops I hear loud clicks, pops, noises. They introduce samples, or they appear during playback or after a sample is stopped.
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things I have tried and they still not help:
# drivers replacement, original were released in 2004. I installed recent version.
# driver settings, low latency, high latency
# asio and different settings
# pluging the interface to another usb socket.
# trying what happens when I use battery and when I use adapter
# updated bios
# turned off onboard units such as wifi card, sound card
# checked IRQ list
pops still appear.
my config:
Toshiba Satellite Pro L20
Win XP Home SP3
Celeron M 1,5GHz
896Mb ram
M-Audio Fast Track USB, drivers: 6.0.2
Kind regards

Thanks for answer. I still have L40 but I try to run my homerecording on L20. The L40 is now used by whole my family. It's possible to swap them but there's a problem - L20 has Norway keyboard and I'm the only person at home who doesn't often look down while typing. In Poland, we use standard ms keyboard. I'd buy special stickers, it's about only to make special chars get back to their places.
I installed Windows on this computer end set it to best performance possible.
Since I created this thread, guys from M-Audio support tried to solve my problem - nothing helped. I think potential solutions are exhausted.
Message was edited by: lidia.pochron

What is Toshiba part number for Satellite Pro L20

Morning
Does anyone happen to know the Toshiba Part Number for the Satellite Pro L20? I seem to have mislaid mine.
Thanks
Si

Hi
I dont know which number you mean exactly but there are many different Satellite Pro L20 models which different numbers.
All necessary details and serial numbers you will find on the label which was placed at the bottom of the unit. Please check this.
If you need these details for part ordering or recovery cd you should contact the Toshiba service partner. There you can order all supported parts.

Satellite Pro L20 - Is MS Office is on the recovery disc

Hi,
This is my first time on this forum and I have limited technical knowledge - please be gentle!!
I have a Satellite Pro L20 laptop which is now 4 years old (I got it in Nov 2005).
It has been running extremely slowly over the past year so I removed any software that I no longer use, have backed up any files that I needed to keep and defragmented the hard drive.
I haven't really noticed any difference in the speed, I understand that I can now try to format the hard drive and reinstall windows using the Product Recovery disc.
When I first had the laptop, all I needed to do was press the power button, enter in a couple of passwords and a computer name and it all very nicely loaded with Office 2003 waiting there for me to use!
Could anyone tell me if Office is on the recovery disc?
It says that One Note 2003 is there and I have a code for that, but doesn't mention Word, Excel, Publisher or PowerPoint - these I use daily.
I've looked on the Additional Software disc that also came with the laptop and it doesn't seem to be on there.
Your help will be very much appreciated.
Thanks.

Hello
As Jimi said Microsoft Office is not preinstalled on Toshiba notebooks. Maybe its a trial version but not the full version and One Note 2003 is not the same as Office 2003.
Dont forget that the product key on the bottom side of the notebook belongs to the Windows version and its not for Office because sometimes I can read here that people try to use this key with Office. ;)
Greets

Satellite Pro L20 - No colour on TV

Satellite Pro L20 PS25E with Intel 915 mobile videocard is connected to PAL TV and gives only bw picture. Settings set to PAL BG in videocard, still only B&W picture. Other forums say this card ALWAYS give NTSC picture and cannot produce PAL coulour. Is this true?
Hope not, as I bought three laptops of this type and was wanting to connect these to tv's throughout the home. Any help appreciated;)

Hi,
I'm using the same cable that I used with my other laptops, a regular yellow cinch cable that goes directly into my front connection of the tv.
This cable works with other laptops, cameras, ... The installed driver is model 6.14.10.4656, if i try to update it from the Toshiba site, i can only get the 6.14.10.4332. So i definately have the latest driver;)
The only thing that is "not correct" is that I'm using Vista on this machine instead of the previous installed XP ( all the Toshiba drivers are for XP), but as i am able to have everything else working from keyboard to soundcard and wireless, this should not be a problem. When i connect the laptop through the VGA port to a lcd projector, it comes in colour.
When using the cinch on the tv-out i can use whatever setting i want from all the NTSC and PAL choices, it's always in black and white. When i search for it on google, others say this series is NOT able to produce PAL as it is native set to NTSC.
I cannot believe nor accept this as these models are all from the Belgian market and we do not use NTSC at all.
I can try and hook up another model of this on a TV at work (which still has xp on it) and see if the operatiting system has something to do with it but i doubt it.
This is really bugging me as i normally resolve my mess on my own;)
Thanks for helping out!

Wireless network adaptor installation on Satellite Pro L20

Hi there,
I have just bought a Satellite Pro L20 but it had been rebooted before I received it and the previous owner obviously didnt have the Toshiba drivers disk. Can anyone please give me a link to get the installation file for the wireless network adaptor card. I have been into device manager - network adaptors and the wireless adaptor isnt listed.
Any help would be greatly appreciated.

Hello
All stuff you need you can find on http://eu.computers.toshiba-europe.com > Support & Downloads > Support Homepage > Download drivers.
There you can find WLAN drivers for Intel and Atheros WLAN card. Before installation check which one you have.

Satellite Pro L20 - need to re-install

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