Satellite Pro L300 - Cannot see anything on screen

Hi,
I stupidly dropped the laptop on the floor and now I can hear the laptop powering up and windows loading but I cannot see anything on screen. If I pull the laptop towards me, applying slight pressure, the backlight comes on but there is still no display. If anyone could help it would be much appreciated.
Thanks

Hello
Im sorry to hear that, JungleMan but this can happen to everyone. ;)
Anyway, I think its something wrong with display and FL inverter that controls the backlight. Can you see a picture on an external monitor?
If yes the internal one needs replacing and also the FL inverter I think because you must apply slight pressure that backlight comes on.
You can order a new screen and other parts from an official Toshiba authorized service provider in your country.

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Are there any settings in Vista that can affect this (other than the Fn key command on the keyboard and the settings in Control Panel)? Strangely it only seems to have happened since i installed Skype but I can't see how that could possibly affect it.
Any help is gratefully appriciated...

Hi
Whats wrong exactly? Is notebooks display brightness too low?
Do you see everything on the screen like behind a thick fog?
Well, usually the FL inverter controls the display backlight and if the FL inverter starts to malfunction then you would get the problem like this one.
There is no other solution as to replace this FL inverter.
Its a tiny part behind the display frame I think its a job for an ASP technician
Greets

Satellite Pro L300-1FN does not boot - hangs at BIOS splash screen

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Hi all,
I have a Toshiba Satellite Pro L300 laptop running Vista.
The client brought it in because when it boots it goes to Toshiba splash screen then goes to black screen with flashing cursor in left top corner. I have connected external monitor with same result. Swapped out RAM as well.
Have run Memtest (passed), Seagate HDD long test (passed), Ultimate boot CD, and Winternals with no success.
*F8 does not work* and nor does Factory recovery.
Can get into BIOS F2 and F12 no problem and the HDD is listed there.
I reinstalled Vista from CD and when rebooted it goes back to flashing cursor. I have attempted Startup repair from Vista CD and System restore. FixBoot from Command Prompt and FixMbr as well with the same result.
I have a feeling it may be a corrupted CMOS? It is like the OS installs properly, but the computer loses it's memory on reboot of where the OS is located?
Is the CMOS battery easily accessible and removable on this model?
Has anyone encountered these symptoms? Is it fixable cheaply?

Hello
If you have clients I presume you are some technician and hope you have some hardware parts in your store.
Have you tried to set BIOS to default settings and check it again?
If possible try to exchange HDD and test the functionality again.
Can you use notebook with Linux live CD (HDD not needed)?
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8 questions from new owner of Satellite Pro L300

Hello all forum users!
I bought a new Toshiba laptop, the Satellite Pro L300, and have until 14 January to test it - if it looks like it isn't working properly I'll return it to the store where I purchased it.
Here's a list of questions I have:
1. Every time I turn on the laptop or it comes out of suspended or hibernation mode, and when I turn it off, the cd/dvd drive makes a loud mechanical clunky noise.
It sounds to me like the carriage that carries the laser and optics is running into a mechanical stop.
Is this normal?
2. There is one hot subpixel on the display (blue) and according to the Toshiba info in the box, this is normal and is not cause for return.
Should I be concerned about this?
3. When I run the memory test at system boot, it states that it will start windows automatically at test termination, and show me the results of the test.
It runs the test, starts Vista, but I don't see any results report.
Where do I find this report?
Is there a known problem with this test?
4. The Toshiba utility program to perform diagnostics from within Vista does not work. Every time I run the test (PCdiag.exe) I get a Vista error message saying a fault was found in KERNEL32.dll.
Where can I get a fix for this?
I've already installed the updated files on Toshiba's web site for the 'Value Added Pack', which is where this utility is located, but still get the error message.
5. I would like to access the bios settings at boot, but haven't found the way to do it yet.
F2 gives me a menu for memory test or normal system boot.
Esc doesn't get me into bios setup either.
There is a Toshiba bios utility I can run from Vista, and from what I see any bios firmware upgrades are also to be done through Vista.
Is there a way to access bios at boot?
6. I would like to run XP on this system and understood that this model (Pro L300 PSLB1E) was XP compatible, and that I should be able to download all drivers from Toshiba to run on XP.
Has anyone done this?
7. The laptop installed and configured Vista basic when I did the first power on, but the license sticker on the bottom of the laptop has a product key for 'Vista Business OEMAct'. I was sold this laptop as having Vista Business with the option to downgrade to XP Pro. The box didn't come with any cds or dvds, and no manuals explaining how to install Vista Business.
This is enough reason to return the laptop to the store where I bought it, which is a hassle I would prefer to avoid if I can install Vista Business.
Can anyone help me understand what is happening here?
8. Is there a way to contact technical support by email?
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> 1. Every time I turn on the laptop or it comes out of suspended or hibernation mode, and when I turn it off, the cd/dvd drive makes a loud mechanical clunky noise.
My CD/DVD drives make similar noise too from time to time. Not always but sometimes. I think this appears because the drives laser lens calibrates in the right position.
> 2. There is one hot subpixel on the display (blue) and according to the Toshiba info in the box, this is normal and is not cause for return.
Well, you need an certain amount of dead pixels to get a screen replacement
Please check this FAQ:
http://aps2.toshiba-tro.de/kb0/TSB5400ZD0002R01.htm
> 3. When I run the memory test at system boot, it states that it will start windows automatically at test termination, and show me the results of the test.
There is no problem. I believe you mean the memory test while POST (power on self test). If there would be a memory fault then your notebook would not boot up properly.
> 4. The Toshiba utility program to perform diagnostics from within Vista does not work. Every time I run the test (PCdiag.exe) I get a Vista error message saying a fault was found in KERNEL32.dll.
Hmm the Value Added Package contains the PC diagnostic tool for Vista. I would recommend removing the old VAP and reinstalling the new downloaded from the page.
> 5. I would like to access the bios settings at boot, but haven't found the way to do it yet. F2 gives me a menu for memory test or normal system boot. Esc doesn't get me into bios setup either. There is a Toshiba bios utility I can run from Vista, and from what I see any bios firmware upgrades are also to be done through Vista.
The notebook seems to use the Phoenix BIOS and therefore pressing the F2 button should enable the BIOS. Press the F2 immediately after notebook has been powered up.
> 6. I would like to run XP on this system and understood that this model (Pro L300 PSLB1E) was XP compatible, and that I should be able to download all drivers from Toshiba to run on XP.
Such XP drivers are placed on the Toshiba European page.
>7. The laptop installed and configured Vista basic when I did the first power on, but the license sticker on the bottom of the laptop has a product key for 'Vista Business OEMAct'. I was sold this laptop as having Vista Business with the option to downgrade to XP Pro. The box didn't come with any cds or dvds, and no manuals explaining how to install Vista Business.
Never hear that this notebook would be delivered with Vista business As far as I know this series has been preinstalled with Vista Home Premium
> 8. Is there a way to contact technical support by email?
If you have some problems with your notebook you can contact your ASP in your country.

Satellite Pro L300 -software-service says I need update for graphics driver

I downloaded the DesignByMe software from http://designbyme.lego.com/en-us/default.aspx
The installation run without problems, but when I want to start the program it restarts over and over again. The picture doesnt load fully, instead there are black spots. I cant click on anything nor close to programm .I thought maybe the installing process didnot finish properly so I downloaded the software again but the problem is still the same. Im using a new Satellite Pro L300 28w with Windows 7 and Mozilla Firefox 3.6
I contacted the lego support and they answered: "You most likely need to update your graphics driver. Please contact your computer manufacturers customer service or website for a free upgrade"
Is this likely and if so which upgrad edo I need?

Hi
I dont know if updating your display driver can solve this problem but if the manufacture of the software says that its worth a try!!! ;)
The update is pretty easy: Firstly download the latest version here:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
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Satellite Pro L300 won't start

I have got a Satellite Pro L300 laptop and it will not do anything on startup (in other words on pressing the power button and not going past very first screen).
The keyboard works, but F2 ,F8 or F12 won't do anything, I can here the hard-drive powerup but its like no-one is at home. I don't know if its the motherboard or the on-board battery. The computer is about 7-8 yrs old
Can anyone help.

Yes, this it correct; the Ram modules should be checked. In my opinion you should use good, tested modules.
Some years ago my notebook did not boot up because one of the modules died.
This affected the notebook functionality and display stayed black even pressing the power button.
At the other hand you could try this simple workaround. Sometimes this helps too:
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- press and hold the power button 30 sec long
- connect both parts battery and ac adaptor and power up the unit.
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Hi
I've an Satellite Pro L300 (PSLBHE).
I downloaded the new bios file and started the upgrade. A window appeared and showed the old and new bios version (v1.70 -> v2.20). About in 1 min. my laptop screen turned to black but HDD green light flashed and didn't anything about 15 mins. After I pushed the power button and the laptop shutdown. Now if I push the power button nothing happen just blank (black) screen and the HDD flashing light.
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gjon

Problem is that BIOS update is screwed up now. Obviously BIOS update was interrupted and now the BIOS chip is damaged.
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I got a Toshiba Satellite Pro L300/L300D series and basically one day the laptop just stopped working and whenever I turned it on I just got to this blank page saying press CTRL + ALT + DEL to restart the system. So I tried to reboot it pressing F12 and using a new copy of Vista Ultimate. However when I come to install Vista on the drive it states that there is no drive present on the system.
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>What do I need to do and how can i create a partition if the computer wont start.
Can you please explain this again? It sounds pretty illogic to me. If your computer wants start how you can try to install OS?
Sorry my friend but now I am asking myself do we understand us correctly or I write about thing A and you write answer about something that I can define as thing B.
Again:
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Put Vista installations DVD into optical disc drive
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Installations DVD will load (Windows is loading files...)
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Satellite Pro L300 - Cannot see anything on screen

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