Satellite Pro L300/L300D series wont start properly

Hi guys
I got a Toshiba Satellite Pro L300/L300D series and basically one day the laptop just stopped working and whenever I turned it on I just got to this blank page saying press CTRL + ALT + DEL to restart the system. So I tried to reboot it pressing F12 and using a new copy of Vista Ultimate. However when I come to install Vista on the drive it states that there is no drive present on the system.
Does anyone have any idea how I can overcome this problem, your help would be much appreciated.
Thanks

>What do I need to do and how can i create a partition if the computer wont start.
Can you please explain this again? It sounds pretty illogic to me. If your computer wants start how you can try to install OS?
Sorry my friend but now I am asking myself do we understand us correctly or I write about thing A and you write answer about something that I can define as thing B.
Again:
Start your notebook and press F12 to enter boot device options
Put Vista installations DVD into optical disc drive
Choose CD/DVD drive in the list and press ENTER
Installations DVD will load (Windows is loading files...)
Follow the menu on the screen
When the stage with partitions is shown on the bottom right side (Drive options advanced)
The additional menu on the bottom will be shown
Delete all listed partitions/partition
Use option NEW and create new one
Try to install Vista on this new created partition.
Can you do this or not?

Similar Messages

Satellite Pro L300: BSOD after BIOS update

Hi
after update the Bios of Satellite Pro L300, the windows not start!
Its show the blue dead screen!
What can i do?

Hi
Are you able to access the BIOS settings?
Im not quite sure why this BSOD appears but possibly the SATA mode settings have been changed after BIOS update
Usually the SATA mode should be set to AHCI if the SATA drivers are installed.
But if the SATA drivers are not included the SATA mode should be set to compatible.
Please check this!
Furthermore you could set the BIOS to the default settings and could try to boot the machine again.

Satellite Pro L300 won't start

I have got a Satellite Pro L300 laptop and it will not do anything on startup (in other words on pressing the power button and not going past very first screen).
The keyboard works, but F2 ,F8 or F12 won't do anything, I can here the hard-drive powerup but its like no-one is at home. I don't know if its the motherboard or the on-board battery. The computer is about 7-8 yrs old
Can anyone help.

Yes, this it correct; the Ram modules should be checked. In my opinion you should use good, tested modules.
Some years ago my notebook did not boot up because one of the modules died.
This affected the notebook functionality and display stayed black even pressing the power button.
At the other hand you could try this simple workaround. Sometimes this helps too:
- remove battery, disconnect AC adaptor
- press and hold the power button 30 sec long
- connect both parts battery and ac adaptor and power up the unit.
Good luck

8 questions from new owner of Satellite Pro L300

Hello all forum users!
I bought a new Toshiba laptop, the Satellite Pro L300, and have until 14 January to test it - if it looks like it isn't working properly I'll return it to the store where I purchased it.
Here's a list of questions I have:
1. Every time I turn on the laptop or it comes out of suspended or hibernation mode, and when I turn it off, the cd/dvd drive makes a loud mechanical clunky noise.
It sounds to me like the carriage that carries the laser and optics is running into a mechanical stop.
Is this normal?
2. There is one hot subpixel on the display (blue) and according to the Toshiba info in the box, this is normal and is not cause for return.
Should I be concerned about this?
3. When I run the memory test at system boot, it states that it will start windows automatically at test termination, and show me the results of the test.
It runs the test, starts Vista, but I don't see any results report.
Where do I find this report?
Is there a known problem with this test?
4. The Toshiba utility program to perform diagnostics from within Vista does not work. Every time I run the test (PCdiag.exe) I get a Vista error message saying a fault was found in KERNEL32.dll.
Where can I get a fix for this?
I've already installed the updated files on Toshiba's web site for the 'Value Added Pack', which is where this utility is located, but still get the error message.
5. I would like to access the bios settings at boot, but haven't found the way to do it yet.
F2 gives me a menu for memory test or normal system boot.
Esc doesn't get me into bios setup either.
There is a Toshiba bios utility I can run from Vista, and from what I see any bios firmware upgrades are also to be done through Vista.
Is there a way to access bios at boot?
6. I would like to run XP on this system and understood that this model (Pro L300 PSLB1E) was XP compatible, and that I should be able to download all drivers from Toshiba to run on XP.
Has anyone done this?
7. The laptop installed and configured Vista basic when I did the first power on, but the license sticker on the bottom of the laptop has a product key for 'Vista Business OEMAct'. I was sold this laptop as having Vista Business with the option to downgrade to XP Pro. The box didn't come with any cds or dvds, and no manuals explaining how to install Vista Business.
This is enough reason to return the laptop to the store where I bought it, which is a hassle I would prefer to avoid if I can install Vista Business.
Can anyone help me understand what is happening here?
8. Is there a way to contact technical support by email?
Thanks in advance to anybody that can answer any of the above questions!

> 1. Every time I turn on the laptop or it comes out of suspended or hibernation mode, and when I turn it off, the cd/dvd drive makes a loud mechanical clunky noise.
My CD/DVD drives make similar noise too from time to time. Not always but sometimes. I think this appears because the drives laser lens calibrates in the right position.
> 2. There is one hot subpixel on the display (blue) and according to the Toshiba info in the box, this is normal and is not cause for return.
Well, you need an certain amount of dead pixels to get a screen replacement
Please check this FAQ:
http://aps2.toshiba-tro.de/kb0/TSB5400ZD0002R01.htm
> 3. When I run the memory test at system boot, it states that it will start windows automatically at test termination, and show me the results of the test.
There is no problem. I believe you mean the memory test while POST (power on self test). If there would be a memory fault then your notebook would not boot up properly.
> 4. The Toshiba utility program to perform diagnostics from within Vista does not work. Every time I run the test (PCdiag.exe) I get a Vista error message saying a fault was found in KERNEL32.dll.
Hmm the Value Added Package contains the PC diagnostic tool for Vista. I would recommend removing the old VAP and reinstalling the new downloaded from the page.
> 5. I would like to access the bios settings at boot, but haven't found the way to do it yet. F2 gives me a menu for memory test or normal system boot. Esc doesn't get me into bios setup either. There is a Toshiba bios utility I can run from Vista, and from what I see any bios firmware upgrades are also to be done through Vista.
The notebook seems to use the Phoenix BIOS and therefore pressing the F2 button should enable the BIOS. Press the F2 immediately after notebook has been powered up.
> 6. I would like to run XP on this system and understood that this model (Pro L300 PSLB1E) was XP compatible, and that I should be able to download all drivers from Toshiba to run on XP.
Such XP drivers are placed on the Toshiba European page.
>7. The laptop installed and configured Vista basic when I did the first power on, but the license sticker on the bottom of the laptop has a product key for 'Vista Business OEMAct'. I was sold this laptop as having Vista Business with the option to downgrade to XP Pro. The box didn't come with any cds or dvds, and no manuals explaining how to install Vista Business.
Never hear that this notebook would be delivered with Vista business As far as I know this series has been preinstalled with Vista Home Premium
> 8. Is there a way to contact technical support by email?
If you have some problems with your notebook you can contact your ASP in your country.

Satellite Pro L300 -software-service says I need update for graphics driver

I downloaded the DesignByMe software from http://designbyme.lego.com/en-us/default.aspx
The installation run without problems, but when I want to start the program it restarts over and over again. The picture doesnt load fully, instead there are black spots. I cant click on anything nor close to programm .I thought maybe the installing process didnot finish properly so I downloaded the software again but the problem is still the same. Im using a new Satellite Pro L300 28w with Windows 7 and Mozilla Firefox 3.6
I contacted the lego support and they answered: "You most likely need to update your graphics driver. Please contact your computer manufacturers customer service or website for a free upgrade"
Is this likely and if so which upgrad edo I need?

Hi
I dont know if updating your display driver can solve this problem but if the manufacture of the software says that its worth a try!!! ;)
The update is pretty easy: Firstly download the latest version here:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
If you have downloaded the latest version, remove the old one firstly. Check the software list in control panel and follow the screen instructions. I assume you have to make one restart and after this you can install the downloaded version.
Good luck! :)

Satellite Pro L300 1AI LCD screen backlight not working

Hi All,
I have a Satellite Pro L300 1AI running Windows Vista the computer boots up and works fine but the backlight on the screen does not appear to be working.
Are there any settings in Vista that can affect this (other than the Fn key command on the keyboard and the settings in Control Panel)? Strangely it only seems to have happened since i installed Skype but I can't see how that could possibly affect it.
Any help is gratefully appriciated...

Hi
Whats wrong exactly? Is notebooks display brightness too low?
Do you see everything on the screen like behind a thick fog?
Well, usually the FL inverter controls the display backlight and if the FL inverter starts to malfunction then you would get the problem like this one.
There is no other solution as to replace this FL inverter.
Its a tiny part behind the display frame I think its a job for an ASP technician
Greets

How to install Windows XP in Satellite Pro L300-1A9?

Hi!,
first of all, sorry if I'm asking something really obvious, but I'm quite new with this issues...also sorry for my English, I'm not native.
I have a Toshiba Satellite Pro L300 1A9 with Windows Vista preinstalled but the thing is I prefer Windows XP. I have tried to install it but it won't work.
I have read lots of posts and comments about this issue in this forum and also in the web. The problem is I don't know if the procedure and the drivers to download are the same for all the L300 models. Mine is L300 1A9.
Anyone could give me some extra simply instructions (I'm a beginner) about how to do solve this problem or any link relating this issue? I have seen many of them, but none about this model L300 1A9.
Thank you very much!!

Hi Lars_3,
thank you very much for your reply and interest.
When I say that installing Windows XP doesn't work, I mean that my laptop has Windows Vista but I have tried to reinitialized (format) it to install Windows XP, but when I run the Windows XP (original) disk an error message pops up and I can't continue the installation.
I have had a look to the Toshiba's downloads link you posted, but there's no mention to the L series model. The options available are for M-Series and Net-Book series, so I wonder if it is possible to use one of them for my Toshiba Satellite Pro L300 1A9?
Thank you very much for your kind help!

Satellite Pro L300 1AD Can't install display driver on Windows XP

I just installed XP on my Satellite pro because my internet modem doesnt work with Vista.
I went on the main Toshiba website to install the display drivers but they wont install, it keeps bringing up the message "this driver is not for this computer please contact manufacturer".
I dont understand why because all the other drivers I downloaded off the same page work, its just the display one. Does anyone know whats wrong?

Have you downloaded the newest driver for Satellite Pro L300?
On the Toshiba website its version 6.14.10.4953.
Alternative you can try the drivers from Intel but normally the Toshiba driver should work.
I always use the Toshiba driver and never had problems.
By the way, I looked on this Toshiba website:
http://eu.computers.toshiba-europe.com

Satellite Pro L300-EZ1004X - TouchPad stopped working, BIOS update does not help

I have a Satellite Pro L300-EZ1004X laptop. Few days ago TouchPad stopped working. This is not a Fn + F9 issue.
In Device Manager it looks like hidden device and has (!) on it. Re-installing Synaptics drivers, updating them, removing the device in Safe Mode - nothing works. (TouchPad did not work in Safe Mode). One of the forums mentioned BIOS update. For some strange reason the latest BIOS for this specific laptop is from 2008 (ver. 1.5). Other L300 laptops have option to update BIOS to ver. 2.20 (2010) but not mine! I tried to load it (ver. 2.20)from Windows and from boot disk without success. I installed BIOS ver. 1.5. After reboot - keyboard stop working! And TouchPad ... still dead and still appears as hidden device. Using external mouse I restarted the laptop and get into the BIOS settings. In Advanced Settings disabled TouchPad completely. KEYBOARD START WORKING IN WINDOWS!!!
Any suggestions on how to make this TouchPad to work? Or how to get newer BIOS for this Laptop?
Thank you in advance!

Sounds like it has died, you can purchase a new one from a parts supplier and pay someone to install it or if you are any good with such things you can try to do it yourself. I suggest just sticking with the external mouse.
Welcome to the Toshiba user forums.
For those of you who do not know what a user forum is, it is a community of users who volunteer time to help other users. Anyone can participate. It's 100% voluntary.
Being super active is never a requirement

No Warranty for LCD Pixel dead for a new Laptop Toshiba Satellite Pro L300-EZ1523

Hey,
I bought a Toshiba Satellite Pro L300-EZ1523 Laptop in Oct 2009. In January 2010 My motherboard went dead so I have sent the laptop to the Toshiba Depot Center initially they said they will repair it and send it within 3 - 5 Business day but they took nearly 15 days to ship it back.
Once I have received there is the big surprise. One of the pixel on my screen is dead and I tired calling the Toshiba customer care at 1-800-457-7777 and the transfer the call to Depot center which takes nearly 40 to 50 mins to get an engineer on the call for which we need so much of patients.
Today I requested to transfer the call to the Case Manager and when I told her about the problem she again tells me to call the depot and file a case with them and the UPS for the damage and she also mentioned that there is no warranty covered for the LCD Screen.
But when I shipped the laptop to the Toshiba Depot I don't had any dead pixels. Im tired calling Toshiba can anyone help me out.
Regards,
Prem.

I got problem with my Toshiba tecra A9 laptop. There is thick black line at the corner of LCD, I contacted 2 toshiba service centers but they paased me to the Toshiba support. They said that Toshiba will not pay us for LCD repair and asked me to call toshiba support and ask for their autorisation. I also called toshiba support several times, but they just make me confused. They said randomly some bizzare phrases: the service centers should aks us for autorisation no., LCD did not coverd by warranty, You made a physical damage, contact another service center, we will contact you within this business day...
The reason I have bought Tecra model was that toshiba called it as bussiness class, and offered a 3 years limited warranty!!! But the warranty is a whole fake to cheat with the clients. They even do not care about business and dont understand how our professional life is depends to our laptop. such a shame for them.
They pay some employees to talk with you several hours, just to deny their warranty and don't give you a good service!
I wonder how they calculate the repaire cost of LCD. I already find wensite which offer the LCD just for 95$. There are lots of replacement guide all over internet. I will suggest toshiba that I can service them for LCD replacement for as low as 150$. That would be a good business for me and a big deal for toshiba! At least Toshiba will not loose their clients.
From my side, I will start to aware all student around me at university to never trust Toshiba quality and warranty services and do not risk their professional life with the toshiba product and services! It seems that Dell is going to be the leader in customer services and hence in future market!

CPU upgrade of my Satellite Pro L300-152

hello
my laptop is a :
Toshiba Satellite Pro L300-152
Model no. PSLB1E-01R015EN
Celeron 560 2.13GHz
Can someone tell me which CPU I can safely upgrade this with, I use it in a fairly cool environment and would like just a few more 100mhz from it.
Thank you for your support

Before we start discussion about CPU upgrade check please this Toshiba document - http://aps2.toshiba-tro.de/kb0/TSB9401AX0001R01.htm
My personal opinion is that CPU upgrade will not help much and you will not realize some big difference in notebook performance. In my opinion you need more RAM or better and faster SSD. This brings better and more performance than some CPU with 100mhz more than old one.

Satellite Pro L300: x3100 and Intel 965 chipset graphics driver update

Has anyone else installed the Intel 7.15.10.1666 driver, dated 26/02/2009 for the Mobile 965 chipset? Here's their web page for getting to the download:
http://www.intel.com/support/graphics/intelgm965/
For some reason unknown to me, Toshiba Satellite Pro L300 doesn't work with the Intel auto driver update (the download with the exe file). Therefore I followed their instructions for a manual install (the download with the zip file).
My laptop is working just fine with this new driver, and there is a definite improvement in the transitions between images when using the Windows presentation option (slideshow).
This new driver also installs 3 graphics programs from Intel:
Hotkeys for display management
System tray access
TV wizard
I used Windows Defender to remove these 3 from programs that automatically load at system startup to keep a fast boot time and not load unnecessary programs into memory. This hasn't caused me any problems.
Why hasn't Toshiba added this to the driver downloads page?

Hi
Thanks for this info mate...
> Why hasn't Toshiba added this to the driver downloads page?
Who knows maybe it has not been checked, approved and tested by Toshiba?
As far as I know every notebook manufacturers test and approve the drivers before they will be released on the driver pages
Maybe it has not been approved...
However, its good news that this driver is working properly.
I will check it too on my notebook.
Cheers

Satellite Pro L300 - Keyboard and touchpad issues

Hi
I have just baught my GF a refurbed Toshiba laptop for her 21st birthday from a reliable source, its a Satellite Pro L300.
I started it up did all the setup stuff it told me to only to find that the touchpad and keyboard will not work AT ALL.
The keyboard caps lock key doesn't even light up when I press it,
I've downloaded all the latest drivers for EVERYTHING inc. the touchpad, this has made no difference,
I'm running out of ideas fast and coming to terms with the fact that the keyboard and touchpad might be faulty and as a result ill have to give my GF a faulty laptop for hewr 21st, not happy :(
Does any1 have any ideas?
Thanks :)
Edit: OK, very odd, right after i sent this message i tried the keyboard one more time and it works fine?
Could it be something 2 do with the downloading of the VAP package?
The touch pad is still knackered even when i try the fn + f9 combo?
2nd Edit: Ok now the keyboard has stopped working again!
WHAT ON EARTH!?

Hi
Looks like a keyboard issue. who knows why it doesnt work looks like something would be wrong
I recommend visiting your dealer and asking for replacement
Otherwise you could contact the ASP in your country for a fix
I think this is everything what you could do
Good luck

Satellite Pro L300 - Black screen flashing cursor

Hi all,
I have a Toshiba Satellite Pro L300 laptop running Vista.
The client brought it in because when it boots it goes to Toshiba splash screen then goes to black screen with flashing cursor in left top corner. I have connected external monitor with same result. Swapped out RAM as well.
Have run Memtest (passed), Seagate HDD long test (passed), Ultimate boot CD, and Winternals with no success.
*F8 does not work* and nor does Factory recovery.
Can get into BIOS F2 and F12 no problem and the HDD is listed there.
I reinstalled Vista from CD and when rebooted it goes back to flashing cursor. I have attempted Startup repair from Vista CD and System restore. FixBoot from Command Prompt and FixMbr as well with the same result.
I have a feeling it may be a corrupted CMOS? It is like the OS installs properly, but the computer loses it's memory on reboot of where the OS is located?
Is the CMOS battery easily accessible and removable on this model?
Has anyone encountered these symptoms? Is it fixable cheaply?

Hello
If you have clients I presume you are some technician and hope you have some hardware parts in your store.
Have you tried to set BIOS to default settings and check it again?
If possible try to exchange HDD and test the functionality again.
Can you use notebook with Linux live CD (HDD not needed)?
To be honest I dont think problem is BIOS and, in my opinion, CMOS battery exchange is not necessary.
Test it please with new HDD and post some feedback.

Satellite Pro L300 will not boot after Bios update

Help please.
I have just formated a Satellite Pro L300 laptop.
I used all the updated drivers from Toshiba and all went very well.
I then updated the bios with the latest version.
After doing this the laptop will not boot but just keeps scrolling through the start menu and no matter what option I choose it just keeps doing the same thing.
Any ides welcome

Hi
I used the Microsoft installation disk but just keep getting to the same stage until the blue screen appears. I have tried different installation disks and also changed the hard drives as well. I can do everything in bios, change boot device enable or disable devices but that is it. I have tried a few times to instal windows but it just stops at the same point saying windows is stopping instal to protect the system. I fear the bios update has done some permanent damage as I cant get past the dreaded blue screen.Thanks anyway

Satellite Pro L300/L300D series wont start properly

Similar Messages

Maybe you are looking for