Satellite Pro L300D-20R shutting down in safe mode

Hi folks,
I occasionally run full scans using Avira antivirus and Asquared free as well as Ccleaner in safe mode. However, when I boot in to safe mode the fan runs aggressively all the time and then my laptop shuts down. This occurred also when I was using the help facility so is not just confined to running the anti malware scans. I tried using "start up repair" but this did n't fix it. Then I used the Toshiba HDD recovery to restore it back to the factory settings but this did n't work either. In normal mode it scans virus and anti malware free and runs OK.
Any advice appreciated.

Hi
According to your message the notebook work great in normal mode but does not work properly in safe mode. Right?
Well, since only some essential and necessary services would be loaded in safe mode, I think the issues could be related to software/system problem.
I wonder why the HDD recovery didnt function hmm you should create a recovery disk using the preinstalled software called Toshiba Recovery disk creator.
Then you could use this disk in order to recover the notebook once again.
Then you can check the safe mode functionality is you need it.

Similar Messages

Satellite Pro U400-13D shuts down repeatedly

Hi everyone,
I'm using the Satellite Pro U400-13D for office work only. During the last days the Notebook shuts itself down without warning during normal operation.
After a restart the problem reoccurs after a random duration.
Is this problem known? What can I do about it?
Thanks,
Alexander Lorenz

Hi Alexander!
First of all welcome in forum! :)
Regarding your issue I have one question: Can you notice that the notebook is getting hot on the bottom side? I ask this because normally a notebook shuts down if its getting to hot and so it protects the hardware. Otherwise the hardware would be damaged due a higher internal temperature.
As Akuma said you buy compressed air spray. So you can clean the notebook and this blows the dust out from the cooling ventilators. Maybe it works for you.
Furthermore about cleaning a notebook I have founded an interesting article:
http://aps2.toshiba-tro.de/kb0/HTD7A01ZZ000AR01.htm
Bye

My mac shuts down during safe mode?

I tried using safe mode for the first time because I needed it to fix another problem. I shut down my mac and pressed shift as instructed. The apple logo appears and the spinning symbol. Then the progress bar appears and about 1/3 of its progress, it disappears then my mac shuts down. I tried restarting it without holding down the shift key but it results in the same way and I can't get it to boot at all now! Please help.

I sense a HDD problem.
Try booting the MBP into the recovery partition.
From the 4 option menu, select Disk Utility.
Run Disk Utility>First Aid, Verify and Repair.
If the HDD cannot be repaired it will have to be replaced.
Ciao.

Satellite Pro L300D-20R and gaming

I am interested in buying this laptop to replace our desktop. Does anyone know how good the ATI Radeon 3100 Graphics are?
Our kids like playing Zoo Tycoon 2 and Sims would it be capable of playing these games?
We don't play FPS games.

Hi
I think you shouldnt have any problems playing these games but if you are hardcore gamer and want to play high performance games in the future then I would recommend buying a desktop PC. The point is that you can easily replace the graphic card in the desktop PC and can upgrade the CPU if necessary.
But its not possible to replace the graphic card in the notebook.
Anyway, playing older games you should not have any big performance problems...

Satellite Pro L300D-138 restarts on shut down

Hi,
I recently bought myself a Satellite Pro L300D-138, and I also got one for my parents. Almost every time I shut it down, it automatically restarts. I think it only happens when there are updates that are being installed, but I think it might be happening even if there aren't updates. I'm not getting messages that say, 'New updates, restart needed.' or anything. I also didn't think updates needed restarts as such, but that shutting the computer down, and then turning it on again tomorrow, or whatever would complete the updates. Maybe I'm wrong..? Is there somewhere I should be looking out for new update/restart requests?
It's not a big deal, really, it's just a bit of a pain in the @55 having to go back to the laptop to shut it down again a few minutes after shutting it down... Am I making sense? I feel like I'm repeating myself! :)
This is also happening with the laptop I got for my parents, so I presume it's a Toshiba thing, or a new computer thing, I just wanna know whether I can make it stop or if I just gotta set aside 10 minutes for shut downs!!!!
Cheers for any help!
Ailbhe

He told me to go to run, type in cmd, hit enter
then type in powercfg -devicequery wake_armed
then control panel- system -hardware- device manager
In +modems, right click on Toshiba modem, properties, power management, and uncheck box that said 'enable restart on standby' or something.
It worked for sbout 5 or 6 hours yesterday, in that i closed down one or the other of the laptops two or three times each and they stayed shut down. Then last night when I was shutting mine down, it restarted again, i checked both computers 2 or 3 times this morning, problem was back.
So, I went:
control panel- system- hardware- device manager- view- show hidden devices.
Down the list was 'serial' with a yellow boxed exclamation mark, i clicked on it, troubleshooted it.
It said to uninstall then reinstall.
I uninstalled, did a restart, went back there, to try to reinstall or find a place where it could instruct me to do something, and there was nothing. I shut the computer down and it stayed shut down. I tried again 2 more times, and it stayed shut down twice more. I dunno what 'serials' is for, what it was meant to be doing (it said it wasn't working) and whether or not i've done something bad now!
the first thing, with the unchecking of the box, I was told to do, but the unistalling of the serial device could lead to problems for me....
I hope not, but at the moment the problem seems to be stopped, so fingers crossed.
Sorry, I'm not very eloquent when it comes to mapping out what to do with a computer!
Hope this sheds some light...

Satellite Pro L300D-110 - Downgrade to XP Pro - HDD devices gone missing?

Hello to all in the Toshibe Satellite Pro forum - my first post.
I've been a happy owner of other Tosh laptops without any problems, but this time I'm unhappy :o(
We bought a Satellite Pro L300D 110 (AMD Athlon Dual Core) laptop just a few days ago for business use. We bought it on the understanding that it could be down-graded to XP Pro - mainly because some of the software we use on a daily basis won't run reliably on Vista, but also because all the other Desktops/Laptops in our network (includes a WLAN) are all running XP Pro, so adding another machine to it should've been easy.
The need to do this was confirmed by the fact despite everything I tried, we just could not get the new Toshiba L300D connecting via our routers whilst running Vista. At the same time, we also bought a new Dell with no O/S. I installed a new copy of OEM XP Pro SP2 - and it's running as sweet as a nut! Sorry, I digress:
I down-graded the L300D to XP Pro fine using the Toshiba XP Pro recovery disk supplied - no problems at all. I got the machine connecting to the network too, but then I realised that the DVD (Pioneer DVD-RW DVRTD08A ATA) was not being found by Windows.
Logged into the BIOS setup - yep, it was listed there OK, but trying a few nips and tucks I've learnt over the years, I still couldn't get XP Pro to discover the device.
I've now reinstalled Vista on the machine and it's found the DVD writer again.
If it were a PC, I'd shut down the machine, open up the case, disconnect the writer, boot up, shut down, reconnect the device, shut case and bingo. But not with a laptop maybe...
Does anyone have any ideas how to (reliably!) downgrade to XP Pro without devices disappearing? Any help would be greatly appreciated.
I do have two more new copies of XP Pro SP2 at my disposal, if that's any use.
Kind regards
David

>I'm happy again now :o)
Great to hear that!
Just for info:
The newer notebook series supports newer SATA HDD controllers and therefore the OS cannot be installed if the SATA drivers are not included and preinstalled.
So if you want to use the SATA features you need to install firstly the SATA driver.
But you can also turn the SATA mode to compatibility mode (in BIOS) and this would allow you to install the Win XP without the needed SATA drivers.
Bye

My mac pro will not shut down

I'm using the lates OS X 10.6.8
Everytime i try to shut down my screen goes blue and wheel turns but nothing happens. I need to press the power button to get the Mac Pro to completely shut down, which can't be healthy for my mac?

Boot in safe mode and see whether the same thing happens.
Mac OS X: Starting up in Safe Mode

As soon as video touches my Source or Program windows the Mac Pro (3,1) shuts down

Linc,
You keep showing up when I search for this problem so I hope you can help.
I'm having the same issue in Premiere and Media Encoder (but not After Effects). My Mac just restarts itself as soon as video is loaded. I can start Premiere and open a project and go through relinking media, but as soon as video touches my Source or Program windows the Mac Pro (3,1) shuts down.
I've fixed the problem temporarily two times. The first time I was troubleshooting what was wrong and wound up putting in my old video card and after that fixed the problem, I switched back to my GTX 680. I also did a driver update. After doing that I was ok for a few days so I figured it was a driver thing or maybe the card just needed to be reseated. Then when it started acting up again I figured something was going on.
So I started searching again and came across one of your posts that recommended removing CUDA. I did that and it worked perfectly for a week until about 20 minutes ago. Crashed in the middle of an edit and now each time I restart Premiere it crashes as soon as video touches my monitors.
I found this post because I specifically searched for "com.nvidia.web.NVDAResmanWeb(8.2.7)" from my Problem Report.
Any thoughts?
Thanks,
Darren
Fri Jan 16 14:43:42 2015
panic(cpu 5 caller 0xffffff7f999066a4): NVRM[0/4:0:0]: Read Error 0x00002100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x8a000000 0xffffff827e13b000 0x0e4000a2, D0, P2/4
Backtrace (CPU 5), Frame : Return Address
0xffffff82776cbbe0 : 0xffffff8018c22f79
0xffffff82776cbc60 : 0xffffff7f999066a4
0xffffff82776cbd20 : 0xffffff7f999e0774
0xffffff82776cbd70 : 0xffffff7f99c1605d
0xffffff82776cbdc0 : 0xffffff7f99c4ea83
0xffffff82776cbe20 : 0xffffff7f99a05b8f
0xffffff82776cbe40 : 0xffffff7f9990ca2d
0xffffff82776cbef0 : 0xffffff80190b0a20
0xffffff82776cbf30 : 0xffffff80190af4c2
0xffffff82776cbf80 : 0xffffff80190af597
0xffffff82776cbfb0 : 0xffffff8018cd7607
      Kernel Extensions in backtrace:
         com.nvidia.web.NVDAResmanWeb(8.2.7)[F79A7264-B40F-34B4-9999-D6F903ED90E0]@0xfff fff7f998b1000->0xffffff7f99b5cfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f992bf000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9989b000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f993a3000
            dependency: com.apple.AppleGraphicsDeviceControl(3.6.22)[91D61DEC-2946-3790-8134-B808C016C4 C9]@0xffffff7f998ab000
         com.nvidia.web.NVDAGK100HalWeb(8.2.7)[E7D6DD93-319A-39C6-AE77-19D08D903496]@0xf fffff7f99b6c000->0xffffff7f99d36fff
            dependency: com.nvidia.web.NVDAResmanWeb(8.2.7)[F79A7264-B40F-34B4-9999-D6F903ED90E0]@0xfff fff7f998b1000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f992bf000
BSD process name corresponding to current thread: kernel_task
Boot args: nvda_drv=1
Mac OS version:
13F34
<Re-Titled By Host>

Thanks for the reply. Sorry for the shortened log. Here's the full thing. By the way, where do you learn to read these things? Are there keywords like "error" that you just learn to look for or is it something for in depth?
Thanks,
Darren
Mon Jan 19 08:02:40 2015
panic(cpu 5 caller 0xffffff7f9cd066a4): NVRM[0/4:0:0]: Read Error 0x00504610: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x8a000000 0xffffff82813fc000 0x0e4000a2, D0, P2/4
Backtrace (CPU 5), Frame : Return Address
0xffffff82927dbaa0 : 0xffffff801c022f79
0xffffff82927dbb20 : 0xffffff7f9cd066a4
0xffffff82927dbbe0 : 0xffffff7f9cde0774
0xffffff82927dbc30 : 0xffffff7f9d03e562
0xffffff82927dbc50 : 0xffffff7f9d015a35
0xffffff82927dbd10 : 0xffffff7f9d015e05
0xffffff82927dbd70 : 0xffffff7f9d016096
0xffffff82927dbdc0 : 0xffffff7f9d04ea83
0xffffff82927dbe20 : 0xffffff7f9ce05b8f
0xffffff82927dbe40 : 0xffffff7f9cd0ca2d
0xffffff82927dbef0 : 0xffffff801c4b0a20
0xffffff82927dbf30 : 0xffffff801c4af4c2
0xffffff82927dbf80 : 0xffffff801c4af597
0xffffff82927dbfb0 : 0xffffff801c0d7607
      Kernel Extensions in backtrace:
         com.nvidia.web.NVDAResmanWeb(8.2.7)[F79A7264-B40F-34B4-9999-D6F903ED90E0]@0xfff fff7f9ccb1000->0xffffff7f9cf5cfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9c6bf000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9cc9b000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9c7a3000
            dependency: com.apple.AppleGraphicsDeviceControl(3.6.22)[91D61DEC-2946-3790-8134-B808C016C4 C9]@0xffffff7f9ccab000
         com.nvidia.web.NVDAGK100HalWeb(8.2.7)[E7D6DD93-319A-39C6-AE77-19D08D903496]@0xf fffff7f9cf6c000->0xffffff7f9d136fff
            dependency: com.nvidia.web.NVDAResmanWeb(8.2.7)[F79A7264-B40F-34B4-9999-D6F903ED90E0]@0xfff fff7f9ccb1000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9c6bf000
BSD process name corresponding to current thread: kernel_task
Boot args: nvda_drv=1
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide:     0x000000001be00000
Kernel text base: 0xffffff801c000000
System model name: MacPro3,1 (Mac-F42C88C8)
System uptime in nanoseconds: 234985677156509
last loaded kext at 1019554175070: com.apple.filesystems.smbfs 2.0.3 (addr 0xffffff7f9e577000, size 335872)
last unloaded kext at 421976737662: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9e428000, size 8192)
loaded kexts:
com.nvidia.web.GeForceWeb 8.2.7
com.nvidia.web.NVDAGK100HalWeb 8.2.7
com.nvidia.web.NVDAResmanWeb 8.2.7
com.blackmagic-design.desktopvideo.iokit.driver 10.3.1
com.blackmagic-design.desktopvideo.iokit.framebufferdriver 10.3
com.ATTO.driver.ATTOExpressPCIUl4 4.4.1
com.apple.filesystems.smbfs 2.0.3
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.msdosfs 1.9
com.apple.filesystems.ntfs 3.11
com.apple.iokit.CSRBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.driver.Oxford_Semi 3.4.1
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCEDriver 1.1.9
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.driver.AppleIntel8254XEthernet 3.1.4b1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPortBrcm43224 700.36.24
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBAudio 2.9.5f8
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOFireWireSBP2 4.2.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOATAFamily 2.5.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3 GHz, 20 GB, SMC 1.25f4
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 2048 MB
Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser B/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser A/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser A/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.7f3 14616, 3 services, 14 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 680, Display Controller, Slot-1
PCI Card: NVIDIA GeForce GTX 680, NVDA,Parent, Slot-1
PCI Card: ATTO ExpressPCI UL5D LP, SCSI Bus Controller, Slot-2@2,4,0
PCI Card: DeckLink HD Extreme 2, Video, Slot-4
PCI Card: ATTO ExpressPCI UL5D LP, SCSI Bus Controller, Slot-2@2,4,1
Serial ATA Device: OWC Mercury EXTREME Pro 6G SSD, 480.1 GB
Serial ATA Device: WDC WD5000AAKS-41YGA1, 500.11 GB
Serial ATA Device: WDC WD5000AAKS-41YGA1, 500.11 GB
Serial ATA Device: WDC WD5000AAKS-41YGA1, 500.11 GB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
Parallel ATA Device: PIONEER DVD-RW DVR-112D
SCSI Device: SCSI Target Device @ 0
SCSI Device: SCSI Target Device @ 0
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Microsoft Wireless Optical Mouse® 1.00
USB Device: Apple Keyboard
USB Device: USB 2.0 FD
USB Device: Apple Cinema HD Display
USB Device: USB2.0 Hub
USB Device: External
USB Device: NS1068
USB Device: NS1068
USB Device: Hub
USB Device: FCR-HS219/1 Mobile Reader
USB Device: Live! Cam Connect HD VF0750
USB Device: Apple Cinema HD Display
USB Device: Elements 10B8
USB Device: External USB 3.0
USB Device: Bluetooth USB Host Controller
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, OWC Mercury Elite-AL Pro, Up to 400 Mb/sec
Thunderbolt Bus:
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3 GHz, 20 GB, SMC 1.25f4
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 2048 MB
Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser B/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser A/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser A/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.7f3 14616, 3 services, 14 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 680, Display Controller, Slot-1
PCI Card: NVIDIA GeForce GTX 680, NVDA,Parent, Slot-1
PCI Card: ATTO ExpressPCI UL5D LP, SCSI Bus Controller, Slot-2@2,4,0
PCI Card: DeckLink HD Extreme 2, Video, Slot-4
PCI Card: ATTO ExpressPCI UL5D LP, SCSI Bus Controller, Slot-2@2,4,1
Serial ATA Device: OWC Mercury EXTREME Pro 6G SSD, 480.1 GB
Serial ATA Device: WDC WD5000AAKS-41YGA1, 500.11 GB
Serial ATA Device: WDC WD5000AAKS-41YGA1, 500.11 GB
Serial ATA Device: WDC WD5000AAKS-41YGA1, 500.11 GB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
Parallel ATA Device: PIONEER DVD-RW DVR-112D
SCSI Device: SCSI Target Device @ 0
SCSI Device: SCSI Target Device @ 0
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Microsoft Wireless Optical Mouse® 1.00
USB Device: Apple Keyboard
USB Device: USB 2.0 FD
USB Device: Apple Cinema HD Display
USB Device: USB2.0 Hub
USB Device: External
USB Device: NS1068
USB Device: NS1068
USB Device: Hub
USB Device: FCR-HS219/1 Mobile Reader
USB Device: Live! Cam Connect HD VF0750
USB Device: Apple Cinema HD Display
USB Device: Elements 10B8
USB Device: External USB 3.0
USB Device: Bluetooth USB Host Controller
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, OWC Mercury Elite-AL Pro, Up to 400 Mb/sec
Thunderbolt Bus:

My Macbook Pro won't shut down or restart without forcing shut down. Hangs on grey screen. iTunes not recognizing iPod.

HELP!!!
Here are the specs of my machine:
2011 13.3" MacBook Pro
4 GB Ram/320 GB HD
For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
I have AppleCare. Should I take my macbook to the genius bar?
Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
Any feedback would be very much appreciated. :-)
Thank you everyone!!

I have this question too.

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A principal at my district has a MacBook Pro 15-inch Early 2008 (2.4/2X1GB/200-5400/256VRAM/AG) running OS 10.5.8 that will not shut down. When shut down is chosen, the computer restarts instead of shutting down. It does not matter how shut down is chosen, whether it is from pull down menu, keyboard command, click on shutdown in the login menu, etc. I have tried resetting PRAM, SMC, starting up from a known good system, and run diagnostics applications (which turn up no problems). The only way to get the machine to tunr off is hold the power button down until it shuts off.
The user complains it also gets very hot when he leaves it sitting open in sleep mode. I have not observed that particular symptom. It also tend to run down the battery faster than it should (battery check shows it to have 80+% of it's original capacity.) But Activity Monitor does not show any unusual activity.
Any suggestions what I can try next to figure this thing out?
Thanks.

On occassion (like tonight) my MacBook Pro will not
shut down - even when I attempt to force quit. Any
suggestions?
Happens here too, but very rarely. In my case it mostly happens late at night when OS X is supposed to run some internal maintenance jobs, maybe some of them do not allow a shutdown?
Does holding the power button down for approx. 10 seconds work? If yes, then I would not worry about it. If no, there is something seriously odd and I would report it to AppleCare.
Cheers,
Uwe

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my mac book pro trys to shut down while im downloading for some reason..

Hi Monroeeugene,
I'm not sure if you mean shutting down or going to sleep ... but this article will explain how to change your sleep settings so your downloads don't get interrupted.
Mac Basics: Set your preferences
http://support.apple.com/kb/ht2490
Change your Mac's sleep settings
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Open System Preferences
Choose View > Energy Saver.
Choose the Power Adapter or Battery tab. If you're using a desktop Mac (a Mac mini, iMac, or Mac Pro), the Power Adapter and Battery tabs do not appear.
Move the sliders for both the computer and display to change the times in which they go to sleep.
Select any other options you want, such as sleep and wake.
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Hi:
What version of DVDSP are you running? You need at least DVDSP 4.1 to run under Intel processors.
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Hi, I am facing the same issue.
Did you able to solve your issue? Please advise.

Itunes make my mac pro impossible to shut down...

Hello,
So, when i launch itunes, my mac pro can't shut down. I choose "shut down", then the gray screnn and the wheel turning, but... nothing else. I have to shut it down with the button...
Mac pro nehalem 2010 with Lion or Mountain, after re-installing lion or mountain Combo, or re-installing iTunes, with or without any peripherics pluged (usb firewire...) with another sessions... Hardware test is all correct.
When i don't launch itunes, my session and my mac can shut down normally...
Excuse my english and thanks at all !

Reset SMC.
http://support.apple.com/kb/HT3964
Choose the method for:
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Try running the Apple Hardware Test - sounds as if you've hardware issues.
Clinton

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