Satellite Pro L850 - Curser 'Hang up' and related problems

I have recently bought a Satellite Pro L850 with Windows OS.
When using the Synaptics pad touch pad the cursor tends to hang up in a random fashion on the screen and sometimes disappears completely.
At times the tool tip displays a small rectangle, bisected horizontally with a small arrow head in each half.
The cursor always sticks when this rectangle is present but the rectangle is not always present when the cursor sticks, I have not been able to identify the purpose of this rectangle.
Other problems such as scroll bars moving independently etc. are probably related to the main problem which, if solved, will hopefully cure all. I have not found any settings in the Control Panel to cure the problem.
All pointer and mouse settings are set as defaults except for the cursor location facility.
Any assistance will be most welcome.
Regards TERON

Hi
Did you try to reinstall the touchpad driver?
Please do that
Also the mouse cursors could hangs due to stressed CPU.
Some processes which are running in the background could stress the CPU and this would lead to cursor freezing.

Similar Messages

Satellite Pro L850-1P8 PSKG7E - Unable to see any BT devices

Hi
I have a Satellite Pro L850-1P8 PSKG7E- 00C002EN. I initially had a problem with the software recognizing the hardware. Resolved by re-installing the Atheros filter driver. Now everything say it is working and the latest drivers are installed.
I have a phone, a Nexus 7, a car and PV array that all see each other using their BT and will pair.
The PV array links to a PC based application via bluetooth which worked on a previous works Tosh Satellite Pro.
The laptop refuses to see any of the devices despite everything saying it is working properly and all other devices being visible to each other.
BT RFBUS Toshiba 8.0.2005.0
BT RFCOMM Toshiba 8.0.1129.0
BT RFHID Toshiba 8.0.830.0
BT RFUSB Controller 14 Toshiba 8.0.2005.0
As far as I can see there is no BT entry in the BIOS.
I have tried the FN F8 in both states.
Can anyone give me any guidance?

When you want to use BT on your notebook it is important to enable BT module properly. I presume it works with FN+F8. When the BT is on BT manager should start and in the task bar you should see small blue BT symbol.
When you enable BT does this manager start or not? Click on this symbol with right mouse button and choose option Add new connection. Scan the area and I hope your device should be found (enable visible modus).
You are right about BIOS. There is nothing related to BT functionality.

Satellite Pro L850-1UJ: How create recovery DVDs from recovery partition

I recently bought a Satellite Pro L850-1UJ with Windows 8
http://www.toshiba.co.uk/laptops/satellite-pro/l850/satellite-pro-l850-1uj/
I've created a new partition (so i could use it as data room)
i.e. C: the windows system AND Z: my data
after that, i could NOT use the RECOVERY MEDIA CREATOR to create the recovery dvds
BUT the partition still exists and i can see the inside files from windows
IS IT a way to extract the files from the recovery partition or any other clue how i could fix the partition scheme so the RECOVERY MEDIA CREATOR could recognize it
Many thanks for your time...

>I've created a new partition (so i could use it as data room)
This was a mistake
The HDD partition table has been modified and changed which means that the Toshiba recover media creator would not find the essential files in order to create the Recovery disk or recovery USB flash memory stick.
What you could try to do is to reset the notebook back to factory settings.
For this you can use the option called Reset your PC.
Details here:
http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm
After that the partition table should be set to the same state like at the first day of purchase and you could try to create the recovery disk once again.
Otherwise if this does not help you, the recovery disk could be ordered as mentioned by user xaver

Satellite Pro L850 (PSKG7E)

Dear Toshiba Please be advised that I has installed Windows 10 on the aforementioned model, abeit, that this model is not presented as being compatible with the upgrade, even though the machine is i5 core 64bit and a couple of years old. I have checked both the global list and the UK list and it appears that the L850 range is completely omitted? Is that an error, or is there a specific reason for that? The only slight issue I am encountering at present is with the optical drive, although at the time of writing I am not 100% certain that the issue is with the optical drive because the error message provided by 'windows' refers to the MS installer not being located, which I am yet to further my investigation into that particular glitch. If Toshiba's previous test indicated problems with the 'Satellite Pro L850' and Windows 10 please can Toshiba provide some transparency with an account of such issues, so that I can be forewarned, and roll back accordingly. Otherwise, if this model is considered to be compatible, it may be an idea to update the compatibility listings. Additionally, if my machine appears to be an unusual exceptance, I don't mind providing some user feedback on my experience of Windows 10 on this model, which may be of some help to Toshiba. Please let me know by reply, private message or email. Thank You.

This is actually the forums for Toshiba USA. You may want to contact Toshiba in your region.
The Toshiba Europe forums can be found here.

Satellite Pro L850 (PSK7GE)

Dear Toshiba Please be advised that I has installed Windows 10 on the aforementioned model, abeit, that this model is not presented as being compatible with the upgrade, even though the machine is i5 core 64bit and a couple of years old. I have checked both the global list and the UK list and it appears that the L850 range is completely omitted? Is that an error, or is there a specific reason for that? The only slight issue I am encountering at present is with the optical drive, although at the time of writing I am not 100% certain that the issue is with the optical drive because the error message provided by 'windows' refers to the MS installer not being located, which I am yet to further my investigation into that particular glitch. If Toshiba's previous test indicated problems with the 'Satellite Pro L850' and Windows 10 please can Toshiba provide some transparency with an account of such issues, so that I can be forewarned, and roll back accordingly. Otherwise, if this model is considered to be compatible, it may be an idea to update the compatibility listings. Additionally, if my machine appears to be an unusual exceptance, I don't mind providing some user feedback on my experience of Windows 10 on this model, which may be of some help to Toshiba. Please let me know by reply, private message or email. Thank You.

As far as I know such drivers are offered as optional drivers and you should not install them. Stay with original drivers. Dont update any offered driver via Windows update.
Have you tried to roll back OS to earlier time before this update was installed? If not do it and check functionality.

Satellite Pro L850 1DR - Problems with Windows 7 Update KB2887069

I am having problems installing Update KB2887069.
It appears to install okay ... invites me to restart ... when I do it says it is configuring ... gets to 7% then starts the restart ... shows it is configuring again ... up to 7 or 9% ... then reports it is failing and restoring ... restarts again ... and that's it ... not installed and reference to Windows Update confirms it has failed.
All the other updates I had today installed okay once I realised KB2887069 was the problem and omitted it from the update.
I'm running Win 7 Prof Serv Pack 1 - 64-bit on a Toshiba Satellite Pro L850 1DR. I use Microsoft Security Essentials as my AV software.
For now I have had to hide the update ... but anyone any bright ideas how to overcome the problem. I have tried Microsoft's site but as yet there are no answers that have provided a solution for me.
Thanks in anticipation!!

I am "replying to myself" on this one so if anyone else has experienced a similar problem they can see what I did to resolve the matter.
I contacted Microsoft and received excellent support ... although it took a long old time (over the course of 3 days) to resolve the problem, the staff at Microsoft knew their stuff and proceeded tenaciously to overcome every obstacle.
I did feel somewhat sorry for them that one little update should result in the need to offer so much commitment to just one customer ... I was also grateful the resolution was achieved over a time when I was not that busy!
Additional Info: I refer above to 3 days ... for those interested, the time was spent as follows:
Day 1: about an hour and a half covering all the basic checks including sfc /scannow etc after which the update would still not install. (I had done these but accepted Microsoft needed to have the opportunity to check the situation for themselves).
Day 2: a technician called me at a pre-agreed time and having done a few more checks decided to re-download Windows 7.1 (over 3 GB ... on my connection that took a long time) and re-install it (without affecting my data, thank goodness ... but again the process of installation took a long time). The technician left me to do all the updating (a further 3-400MB). Time commitment for me about 5 hours ... but I was able to work on other things while the download, install etc was on as long as I kept half an eye on the screen.
Day 3: the same technician called me back (just when he said he would) ... told him I had no problems with updates (incl KB2887069) but was getting a weird message in Outlook when following hyperlinks and also I could not install IE11 for some reason. Both problems were resolved and other tiny matters sorted over the course of one hour.
Summary: problem therefore took up to 7.5 hours of my time to overcome, approximately half of which I was able to turn my attention to other things on another machine. In my view an acceptable investment of time to have the peace of mind of knowing everything is working just as it should be. I was impressed with Microsoft's staff who were as reliable as they were friendly and patient.
Lindsay

Logic pro X 10.0.4 and EUCON problem - plug-ins name won't appear on the display of artist series

Logic pro X 10.0.4 and EUCON problem - plug-ins name won't appear on the display of artist series
I'm currently using mavericks , logic pro x 10.0.4 and eucon 3.0.1
There was a freezing problem which is now resolved by clicking the prevent app nap in the info on eucon app and all my most used apps.

Yes - it works exactly as it did in Logic 9 under ML - my problem under mavericks and pro X was sluggish updating of display - turned encoder on MC MIX and nothing happened imediately and names on MC MIX not updating properly.
I only changed app nap to off - ie ticked it on get info panel of the EUCON application and relaunched whole lot and it as worked prefectly since (fingers crossed etc)
Ian

Satellite Pro A300D gets to warm and shuts down after short time. HELP!!!

Hallo together,
i bought the Satellite Pro A300D notebook 3 weeks ago. Since the beginning I have the problem that the notebook gets to warm and shuts down within an hour!
I dont run any high performance application and I keep the left side of the notebook free so that the warm air can get away! I already cleaned the heatpipe by using a hoover.
That couldnt be! I need the notebook for work and thats impossible...
What can I do? Do I have it to send in?
For help I am thankfull
Frank
Message was edited by: DerVogel

Hi there DerVogel ,
Sounds like a Heat related issue ????????
Whenever it shutdown automatically does it turn on right away ? One symptom of a heat related issue is, it takes about several minutes before you can turn it back on again.
Here is how you can isolate the issue since it could also be a software related problem.
1) Turn on the system Tap F2 and boot on the system setup screen ( BIOS )
2) Just stay on the Bios , If it doest shutdown on the bios then you might need to reinstall windows. or check if system is infected with spyware or a virus.
But if it does the same thing then the best thing to so is to bring it to a Repair Center or Call Tech support for a depot service repair.
Cheers ! hope this will help.
Message was edited by: iSkO

Satellite Pro A200 PSAFCA: Need Lan and display driver for XP

Hey
please help me!
I have just installed XP on my new satalite pro, but i have had trouble with the drivers.
At the moment I have installed most but from this site i can't seem to find a driver that will help my network card, nor my video NIVIDIA drive...
any suggestions would be very valuable

The Satellite Pro A200 PSAFCA is not known to me. I know only the Satellite Pro A200 PSAE1, PSAE4 and PSAE7. So could you please confirm your Pro A200 series?!
If you cannot find the single XP drivers on the Toshiba page I would recommend checking the LAN and the graphic chip which is installed on the motherboard and use the XP drivers from the chip manufacture.
If you need an graphic driver I would recommend using the drivers from the www.omegadrivers.net or www.laptopvideo2go.com site
Regards

Satellite Pro A100 - Flashing battery light and no boot

Hi
I was sitting watching a video yesterday with my daughter when five minutes in my Satellite Pro A100 suddenly stopped working - cut out completely and wouldn't start up again. When I tried to restart the orange battery lit blinked eleven short flashes, and nothing else happened. The battery has been poor for some time, so we always run of the AC adaptor. At present the adapter is plugged in, but there is no blue charging light as I would expect.
With the battery removed do not get the orange flashes. With the battery in, and no AC adaptor, I do get the orange flashes.
I wondered if the AC adaptor had gone, and we didn't get a 'low battery' warning because we were watching a video. That would explain the lack of charge indicator. When we get the orange flashes we're getting this from the small amount of residual charge in the battery.
Can anyone else back this idea up - or anyone who can interpret the error code?
Thanks
Keith

Hi, yes you're correct - no way of starting the machine. Nothing happens when the power switch is pressed, except 11 little orange flashes.
The adaptor for this model seems to be a slightly unusual type - 19v maybe? I'm on to power adaptor number 4, and am beginning to get tired of buying them! Unlikely I'll be able to find a friend with a similar one.
I'm veering towards binning the machine and buying a new one - the screen is defective anyway and I'm running off an external VDU, so maybe it's just falling to pieces in stages!
Keith
Message was edited by: duotwr

Satellite Pro A300 PSAGDA-02000R CPU and video card chipset mismatch

can anyone help me with the specs on this laptop.
When I look at the official toshiba brochure for this product it mentions that the CPU Chipset is
"Mobile Intel 965PM Express Chipset"
but the second video card says
"Intel Graphics Media Accelerator GM45"
Which is correct because what I've read on the intel website, the GMA X3100 is used on the mobile 965PM Express Chipset.
Any help will be much appreciated.

To be honest this unit is not known to me but I know that some other Satellite Pro A300 supports other chipsets;
For example:
SATELLITE PRO A300 PSAJ1E-005008BT supports Intel GM965 chipset and Intel GM965 graphic chip
SATELLITE PRO A300 PSAJ5E-001001GR supports Intel PM965 chipset and ATI Mobility Radeon HD 3470
SATELLITE PRO A300-1E7 PSAGDE-003003EN supports Intel Mobile PM45 Express Chipset and ATI Mobility Radeon HD 3470
SATELLITE PRO A300-1HF PSAG1E-00K00SIT supports Intel GM965 and Intel GM965 graphic chip as well.
SATELLITE PRO A300-21B PSAGDE-01S007A3 supports Mobile Intel GM45 Express Chipset and ATI Mobility Radeon HD 3470.
As you see there are many different notebook models with completely different hardware components
I googled too and it seems that the Satellite Pro A300 PSAGDA-02000R supports Mobile Intel 965PM Express chipset and graphic card ATI Mobility Radion, HD 3650 with 512MB + Intel Graphics Media Accelerator GM45.

Satellite Pro A300D-131 - warped casing and screen hinge scratches

Has anyone experienced a warped casing around the power button, mine is raised a good 1-2mm.
I also notice that the screen hinge clearance between the hinge and body is so tight that the silver effect finish it scratched to bits. The laptop is only a couple of months old and it looks decidedly tatty already, it just looks like poor case design.
I have Satellite Pro A300D-131.

I have Satellite A300 in front of me. The notebook belong my girlfriend and it is about two months old. I have checked described areas and I didnt notice anything unusual.
To be honest I do not like this new Toshiba design because I like to have most of the ports on the back side but this new design has made by Toshiba to have more stabile screen hinges.
If you really think there is some serious problem I recommend you to contact nearest authorized service provider. They should take a look and give you advice what to do.
Discussing here on the forum will not help you much.

Satellite Pro A120: Need all drivers and easyguard for Win 7

Hi!
I have a Toshiba Satellite Pro A120, which I purchased back in 2007 and I am very satisfied with it.
It had Windows Vista Business, but recently I installed Windows 7 and this is where my dilemmas began.
My touch pad doesn't work correctly, its scroll feature doesn't work anymore, to be precised. I installed the latest ALPS touch pad driver, but the problem remains.
Then, when I checked the system, I noticed two devices that are listed and it said that there are no drivers installed for them. I cannot find out which devices are those and where to find the drivers.
Here are they:
1st: ACPI\TOS6208\2&DABA3FF&1 Driver not installed!
2nd: ACPI\TOS620A\2&DABA3FF&1 Driver not installed!
And my third problem is regarding Toshiba's sets of programs and utilities.
My laptop came with Toshiba Easyguard, with theft protection and other Toshiba programs, and now I lost them all. Is there any way I can get them?
I have to say that I have no intention of going back to Windows Vista, so any help would be appreciated.
Thank you all for your answers and help!

Hi
In my in my humble opinion the additional touchpad features and other devices dont work correctly because the installed drivers are not designed for Win 7 and possibly are not fully compatible with Win 7.
Who knows if the Win 7 drivers would be released for Sat A120 series we will see
At this time I didnt find special Win 7 drivers for A120.
But if found some Win 7 beta drivers on US page:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
Maybe you are lucky man and some drivers would run on your A120.

Satellite Pro A10 - re-installed WXP and cannot connect to internet

Please help me....... I have re-installed WXP...and now cannot connect to internet... also have no more sound!
I have gone into device manager... into "other devices" - and there is yellow ? mark next to..
1/ ethernet controller . 2/ multimedia audio controller 3/ PCI modem 4/ video controller......
They all say "drivers for this are not installed.".... Also went into "system devices" and found 9 other things that no longer have drivers installed... also says there is no "sound device" installed!!!!!
Is my laptop completely knackered or is it worth trying to sort this out. I am a complete idiot when it comes to stuff like this.. so be gentle with me.... do I have to find every individual driver and re-install them??.. BTW... there is no wireless card in the back.. (Already checked)...
Would really appreciate any help...
Thanks

Hello
Satellite A10 is a little bit older notebook model and you can find the drivers in *Archive*. go to the [Toshiba driver page|http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp]
Archive => Satellite Pro => Satellite Pro A Series => Satellite Pro A10
> / ethernet controller . 2/ multimedia audio controller 3/ PCI modem 4/ video controller
Download and install: 1)Lan 2) Soundcard 3) Modem driver 4) graphic card Also, download other drivers if needed.

Satellite Pro M70: Need original discs and Configfree says switch is off

1. I cannot find any original discs for my Sat.Pro M70 - any suggestions.
2. Configfree is installed and running but it keeps advising me that my wireless switch is turned off. It is clearly on.
Any suggestions please

Tobi is right. Original recovery CDs you can order by service partner in your country. If you need addresses you can find them under http://eu.computers.toshiba-europe.com ?Support & Downloads ?Find an Authorized service provider.
Issue with ConfigFree is very strange. Do you use right ConfigFree version for Satellite Pro M70?

Satellite Pro L850 - Curser 'Hang up' and related problems

Similar Messages

Maybe you are looking for