Satellite Pro L870-149 - Toshiba Blu Ray Player query

Good afternoon.
I bought the above laptop about a month ago and have just tried playing a Bluray disc for the first time using it's built-in Bluray drive but nothing plays.
By default the drive autoruns the built-in Toshiba Blu Ray Player which does load up successfully. However nothing happens when I hit play, I cannot see a list of chapters and I cannot load up any menus relating to the disc itself.
The disc can be navigated in Windows Explorer and there are no marks on the disc itself (it is a brand new, shop-bought disc) but I do not have any other BluRay discs I can use to check whether it is the disc or the player.
Does the built-in player or the drive itself have any restrictions on playing shop-bought BluRay discs?
I should also note that I have ensured I have selected the correct region during the initial set-up of the player.
Many thanks in advance.
Simon

> Does the built-in player or the drive itself have any restrictions on playing shop-bought BluRay discs?
As far as I know there are no restrictions to play the original BR disks
I would recommend checking the Toshiba EU driver page.
There seems to be a new version of this software v1.0.3.63
But if you have no problems using the Cyberlink PowerDVD so I would not be really worried about this tiny issue

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