Satellite Pro M10 freeze and crash with some programs
Hi
I have a Satellite Pro M10...
a few weeks ago it's freeze and crash with some programs like wmpayer, messenger... I delivered it in the authorized agent and they had not detected no problem.
Already I formatted it some times, but the problem continues.
Some ideia of what it can be?
Thanks
Hello,
Sounds to me like you could have a Motherboard problem. Formatting it takes away the chances of it being a software issue. Try taking out 1 stick of ram and testing it with that. If it continues to crash, take out that stick and try the other one. If it does it with both RAM then those are ok. HDD is not the culprit, so now it could either be processor or MB. Find a program to measure the heat of the notebook and run some heavy programs to make it overheat. If the temperature goes up and then it crashes, it could just be overheating. If it continues without overheating you either have a problematic CPU or MB. Hope this helps.
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Process:
Pages [242]
Path:
/Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Identifier:
com.apple.iWork.Pages
Version:
4.3 (1048)
Build Info:
Pages-10480000~1
Code Type:
X86 (Native)
Parent Process: launchd [141]
User ID:
501
Date/Time:
2013-04-12 00:28:16.963 -0400
OS Version:
Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:
16169 sec
Crashes Since Last Report:
5
Per-App Interval Since Last Report: 5235 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID:
0DFCEA7F-EB8A-879A-5169-1C2BA203699B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000008e370a20
VM Regions Near 0x8e370a20:
__LINKEDIT
000000003f4ec000-000000003f6fd000 [ 2116K] r--/rwx SM=COW /Library/Application Support/iWork '09/*/Inventor.framework/Versions/C/Libraries/libCoin.60.0.0.dylib
--> __TEXT
000000008e2fb000-000000008ec4a000 [ 9532K] r-x/rwx SM=COW /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
__DATA
000000008ec4a000-000000008f8be000 [ 12.5M] rw-/rwx SM=COW /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
Application Specific Information:
/System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ???
0x8e370a20 0 + 2385971744
1 dyld
0x8fe3cfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
2 dyld
0x8fe39268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
3 dyld
0x8fe390ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
4 dyld
0x8fe2de0b dyld::runInitializers(ImageLoader*) + 88
5 dyld
0x8fe33605 dlopen + 718
6 libdyld.dylib
0x93969dbe dlopen + 68
7 libGFXShared.dylib
0x9936d144 gfxInitializeLibrary + 1425
8 GLEngine
0x0d7f1624 gliInitializeLibrary + 68
9 com.apple.opengl
0x928a7c8c 0x928a5000 + 11404
10 com.apple.opengl
0x928a7b37 0x928a5000 + 11063
11 com.apple.opengl
0x928a78f7 0x928a5000 + 10487
12 com.apple.opengl
0x928aea36 0x928a5000 + 39478
13 com.apple.opengl
0x928ae14e CGLChoosePixelFormat + 122
14 com.apple.AppKit
0x996cefcf createPixelFormat + 62
15 com.apple.AppKit
0x996cef6b -[NSOpenGLPixelFormat initWithAttributes:] + 66
16 com.apple.Keynote.sfrendering
0x0256d3c4 -[SFRCanvas(GLCanvas) pixelFormat] + 180
17 com.apple.Keynote.sfrendering
0x0256d2bc -[SFRCanvas(GLCanvas) openGLContext] + 108
18 com.apple.Keynote.sfrendering
0x0256d21e -[SFRCanvas(GLCanvas) setVBLSynch:] + 46
19 com.apple.Keynote.sfrendering
0x0256d07e -[SFRCanvas(GLCanvas) setAccelerated:] + 110
20 com.apple.Keynote.sfrendering
0x0256cb5a -[SFRCanvas initWithFrame:] + 586
21 com.apple.Keynote.sfdrawables
0x01e8c51e -[SFDCanvas initWithFrame:] + 78
22 com.apple.iWork.Pages
0x0002c8c0 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 131238
23 com.apple.iWork.Pages
0x0002c689 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 130671
24 com.apple.AppKit
0x99586a2d -[NSCustomView nibInstantiateWithObjectInstantiator:] + 632
25 com.apple.AppKit
0x995664ca -[NSIBObjectData instantiateObject:] + 251
26 com.apple.AppKit
0x99565c22 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 317
27 com.apple.AppKit
0x995444e2 loadNib + 373
28 com.apple.AppKit
0x99543b04 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 819
29 com.apple.AppKit
0x99694914 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
30 com.apple.AppKit
0x996c831a -[NSWindowController loadWindow] + 231
31 com.apple.AppKit
0x996c7fb2 -[NSWindowController window] + 81
32 com.apple.AppKit
0x9970a6b8 -[NSWindowController showWindow:] + 36
33 com.apple.AppKit
0x99447fa3 -[NSDocument showWindows] + 115
34 com.apple.iWork.Pages
0x000cbb2f __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 783125
35 com.apple.iWork.Pages
0x000cc231 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 784919
36 com.apple.sf.sfapplication
0x02ee482a -[SFAppDocumentController openDocumentWithContentsOfURL:display:error:] + 64
37 com.apple.sf.sfapplication
0x02ee3203 -[SFAppApplicationDelegate(Private) doCoordinatedReadWorkForURL:] + 115
38 com.apple.sf.sfblocks
0x02ff3fb5 __+[SFBKFileCoordination asyncCoordinateReadingOnMainThreadItemAtURL:coordinator:options:delegate:]_bloc k_invoke_3 + 44
39 libdispatch.dylib
0x90a39cb1 _dispatch_barrier_sync_f_slow_invoke + 80
40 libdispatch.dylib
0x90a33c82 _dispatch_client_callout + 46
41 libdispatch.dylib
0x90a392e3 _dispatch_main_queue_callback_4CF + 223
42 com.apple.CoreFoundation
0x903fcc39 __CFRunLoopRun + 1961
43 com.apple.CoreFoundation
0x903fc02a CFRunLoopRunSpecific + 378
44 com.apple.CoreFoundation
0x903fbe9b CFRunLoopRunInMode + 123
45 com.apple.HIToolbox
0x93be2f5a RunCurrentEventLoopInMode + 242
46 com.apple.HIToolbox
0x93be2cc9 ReceiveNextEventCommon + 374
47 com.apple.HIToolbox
0x93be2b44 BlockUntilNextEventMatchingListInMode + 88
48 com.apple.AppKit
0x995a69aa _DPSNextEvent + 724
49 com.apple.AppKit
0x995a61dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
50 com.apple.AppKit
0x9959c63c -[NSApplication run] + 855
51 com.apple.AppKit
0x9953f666 NSApplicationMain + 1053
52 com.apple.iWork.Pages
0x0000c939 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 287
53 com.apple.iWork.Pages
0x0007ce16 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 460284
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x98f2f9ae kevent + 10
1 libdispatch.dylib
0x90a36c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib
0x90a367a9 _dispatch_mgr_thread + 53
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x98f2c80e semaphore_wait_trap + 10
1 libdispatch.dylib
0x90a38e70 _dispatch_thread_semaphore_wait + 25
2 libdispatch.dylib
0x90a38ccc _dispatch_barrier_sync_f_slow + 149
3 libdispatch.dylib
0x90a353fb dispatch_barrier_sync_f + 37
4 libdispatch.dylib
0x90a39c5a _dispatch_sync_slow + 70
5 com.apple.sf.sfblocks
0x02ff4a6a __+[SFBKFileCoordination asyncCoordinateReadingOnMainThreadItemAtURL:coordinator:options:delegate:]_bloc k_invoke_2 + 90
6 com.apple.Foundation
0x93066ad1 __block_global_0 + 25
7 com.apple.Foundation
0x92e66597 -[NSFileCoordinator _invokeAccessor:thenCompletionHandler:] + 189
8 com.apple.Foundation
0x92e664d1 __73-[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke_0 + 129
9 com.apple.Foundation
0x93068067 __85-[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:]_block_invoke_0280 + 119
10 com.apple.Foundation
0x92e66442 -[NSFileCoordinator(NSPrivate) _invokeAccessor:orDont:thenRelinquishAccessClaimForID:] + 233
11 com.apple.Foundation
0x92e65fba -[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:error:byAccessor:] + 721
12 com.apple.Foundation
0x92e65cd9 -[NSFileCoordinator coordinateReadingItemAtURL:options:error:byAccessor:] + 137
13 com.apple.sf.sfblocks
0x02ff49d0 __+[SFBKFileCoordination asyncCoordinateReadingOnMainThreadItemAtURL:coordinator:options:delegate:]_bloc k_invoke_1 + 127
14 libdispatch.dylib
0x90a37f8f _dispatch_call_block_and_release + 15
15 libdispatch.dylib
0x90a33c82 _dispatch_client_callout + 46
16 libdispatch.dylib
0x90a34f02 _dispatch_worker_thread2 + 285
17 libsystem_c.dylib
0x992c5e72 _pthread_wqthread + 441
18 libsystem_c.dylib
0x992add2a start_wqthread + 30
Thread 3:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib
0x98f2ec72 __semwait_signal + 10
1 libsystem_c.dylib
0x9934da55 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib
0x9934d91e usleep$UNIX2003 + 60
3 com.apple.AppKit
0x9978bc9d -[NSUIHeartBeat _heartBeatThread:] + 879
4 com.apple.Foundation
0x92ed47c8 -[NSThread main] + 45
5 com.apple.Foundation
0x92ed474b __NSThread__main__ + 1396
6 libsystem_c.dylib
0x992c35b7 _pthread_start + 344
7 libsystem_c.dylib
0x992add4e thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x98f2e91a __psynch_mutexwait + 10
1 libsystem_c.dylib
0x992c919b pthread_mutex_lock + 595
2 com.apple.Foundation
0x92e8dbdb -[NSLock lock] + 169
3 com.apple.Keynote.SFWordProcessing
0x020e8f37 -[SFWPSpellThread pRun:] + 289
4 com.apple.Foundation
0x92ed47c8 -[NSThread main] + 45
5 com.apple.Foundation
0x92ed474b __NSThread__main__ + 1396
6 libsystem_c.dylib
0x992c35b7 _pthread_start + 344
7 libsystem_c.dylib
0x992add4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib
0x98f2f0ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x992c60ac _pthread_workq_return + 45
2 libsystem_c.dylib
0x992c5e79 _pthread_wqthread + 448
3 libsystem_c.dylib
0x992add2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000002 ebx: 0xbffffd94 ecx: 0xbffffd58 edx: 0xbffffd64
edi: 0x8e370a20 esi: 0x0c6ea620 ebp: 0xbfffc1a8 esp: 0xbfffc14c
ss: 0x00000023 efl: 0x00010246 eip: 0x8e370a20 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x8e370a20
Logical CPU: 1
Binary Images:
0 - 0xffffffffffffffff com.apple.GeForceGLDriver (8.10.44 - 8.1.0) <4B231127-7885-33A3-9FC7-7EF42A066FD7> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x1000 - 0x354fe3 com.apple.iWork.Pages (4.3 - 1048) <3F2BE397-E81E-3355-C0DE-8B0F014E897B> /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
0x3ec000 - 0x46bff7 com.apple.iLifeMediaBrowser (2.7.3 - 546.4) <41C10827-7C8E-3241-922A-9E1A6CD48866> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x4af000 - 0xfc0ffb com.apple.sfcompatibility (1.0 - 0.0.1d1) <2237C99F-3144-0918-47A2-403A125BA9D0> /Library/Application Support/iWork '09/*/SFCompatibility.framework/Versions/A/SFCompatibility
0x16a9000 - 0x16c2ff7 com.apple.Keynote.sfstyles (1.0 - 1.0) <25A20E06-8C1E-1BD9-7F0C-8B4027676DFD> /Library/Application Support/iWork '09/*/SFStyles.framework/Versions/A/SFStyles
0x16d3000 - 0x1b8efeb com.apple.SFTabular (1.0 - 1.0) <BB41B4DC-2F8E-B7E3-6274-7A92437B8FF4> /Library/Application Support/iWork '09/*/SFTabular.framework/Versions/A/SFTabular
0x1d4e000 - 0x1e08ff3 com.apple.Keynote.sfutility (1.0 - 0.0.1d1) <ED93C91F-C30E-541E-BDD3-04A25579EAFB> /Library/Application Support/iWork '09/*/SFUtility.framework/Versions/A/SFUtility
0x1e7a000 - 0x200bff3 com.apple.Keynote.sfdrawables (2.0 - 2.0) <7D531D66-A640-D293-817E-6D5C8D15E26D> /Library/Application Support/iWork '09/*/SFDrawables.framework/Versions/A/SFDrawables
0x20c8000 - 0x233bfef com.apple.Keynote.SFWordProcessing (1.0 - 20030221_1) <F7952C77-8CF1-30F4-7FA7-A3A45FA2E184> /Library/Application Support/iWork '09/*/SFWordProcessing.framework/Versions/A/SFWordProcessing
0x245a000 - 0x24a5ff7 com.apple.Keynote.SFControls (1.0 - 20030306_1) <37F86C48-E752-688E-9A75-3F4D3BA5C054> /Library/Application Support/iWork '09/*/SFControls.framework/Versions/A/SFControls
0x24d2000 - 0x252bff7 com.apple.Keynote.sfarchiving (1.0 - 0.0.1d1) <E489EE3A-D0D0-749C-E38B-C9E87AA2BEE3> /Library/Application Support/iWork '09/*/SFArchiving.framework/Versions/A/SFArchiving
0x255d000 - 0x266bfef com.apple.Keynote.sfrendering (1.0 - 1.0) <A817A67F-149D-85C4-4625-5DB753E8A4FF> /Library/Application Support/iWork '09/*/SFRendering.framework/Versions/A/SFRendering
0x26cd000 - 0x2755fff com.apple.Keynote.proofreader (0 - 1) <6442D80E-854E-F13A-0C69-AFF7F7D927F7> /Library/Application Support/iWork '09/*/SFProofReader.framework/Versions/A/SFProofReader
0x2763000 - 0x281dfef com.apple.Keynote.sfinspectors (1.0 - 1.0) <B9BB5F5B-F7CE-8F1A-F308-43A11E6617A5> /Library/Application Support/iWork '09/*/SFInspectors.framework/Versions/A/SFInspectors
0x2879000 - 0x2be3ff7 com.apple.Keynote.sfcharts (2.0 - 2.0) <0A1A116C-2AE2-7C65-E93B-1A54B1153626> /Library/Application Support/iWork '09/*/SFCharts.framework/Versions/A/SFCharts
0x2e15000 - 0x2e5afe7 com.apple.Keynote.SFAnimation (1.0 - 0.0.1d1) <057D09D4-072E-995E-D3D0-42D1E0AAC07C> /Library/Application Support/iWork '09/*/SFAnimation.framework/Versions/A/SFAnimation
0x2e85000 - 0x2eaffe3 com.apple.Keynote.sflicense (1.0 - 0.0.1d1) <6399F656-7AD7-1357-F477-CB6128248032> /Library/Application Support/iWork '09/*/SFLicense.framework/Versions/A/SFLicense
0x2eca000 - 0x2f88fff com.apple.sf.sfapplication (1.0 - 1.0) <ED347FE0-B441-1346-3267-5A3D36F4292F> /Library/Application Support/iWork '09/*/SFApplication.framework/Versions/A/SFApplication
0x2ff2000 - 0x2ff8ff7 com.apple.sf.sfblocks (1.0 - 1.0) <5A4D56C0-BF30-ED6E-4208-172D05E0C630> /Library/Application Support/iWork '09/*/SFBlocks.framework/Versions/A/SFBlocks
0x3001000 - 0x30acfff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x30f0000 - 0x320fffb com.apple.WebKit (8536 - 8536.28.10) <C181C3FB-91E3-38AB-A709-6B61935B3AD8> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x32c0000 - 0x3f53ffb com.apple.WebCore (8536 - 8536.28.10) <AA738A8C-808D-302A-B58D-404C58075C45> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x46d8000 - 0x46dafff com.apple.ExceptionHandling (1.5 - 10) <435C80BD-F463-360B-86CA-5E001CACD421> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x46e0000 - 0x4931ff3 com.apple.MessageFramework (6.0 - 1503) <B41729D3-0028-333C-83E5-5A43E9AAEE15> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x4a08000 - 0x4a45fff com.apple.OSAKit (1.3 - 86) <0A129E24-F054-3C58-B1E1-68ECE126DC9C> /System/Library/Frameworks/OSAKit.framework/Versions/A/OSAKit
0x4a6a000 - 0x4b08feb com.apple.MobileMe (8 - 1.0) <1EE19EEA-80C5-27C0-7F00-37D5B108FE24> /Library/Application Support/iWork '09/*/MobileMe.framework/Versions/A/MobileMe
0x4b62000 - 0x4dd2ff3 com.apple.CalendarStore (6.0 - 1249) <A6C4BC52-A53D-38F9-B938-AF2E885AAC0E> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x4ed5000 - 0x4f86ff7 com.apple.CoreMessage (1.0 - 1503) <638F88FB-A7E5-306D-9449-58AFD7491864> /System/Library/PrivateFrameworks/CoreMessage.framework/Versions/A/CoreMessage
0x4fdb000 - 0x5028ffb com.apple.ExchangeWebServices (3.0 - 157) <29FBE8CC-2EC5-3209-B2CB-DD32E3E2ECC7> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x507c000 - 0x50d7ff3 com.apple.IMAP (6.0 - 1503) <7C33BE37-D978-3173-B8FF-DF1809CB64AD> /System/Library/PrivateFrameworks/IMAP.framework/Versions/A/IMAP
0x5100000 - 0x5126fff com.apple.speech.LatentSemanticMappingFramework (2.9.3 - 2.9.3) <8DE3CB89-6682-3C69-8115-7027583F1B29> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x5138000 - 0x5194ffb com.apple.corelocation (1239.40 - 1239.40) <DF504BBD-A9D5-3AF0-AAF7-F7C06753A13C> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x51c1000 - 0x51c9ff3 com.apple.AppSandbox (2.0 - 1) <EA5C2F87-F046-349E-B276-6B9F252B2AD5> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
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0x98d30000 - 0x98e04ff3 com.apple.backup.framework (1.4.2 - 1.4.2) <0473EB45-E9BF-3C10-B235-A6E2B960A88F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98e05000 - 0x98e5efff com.apple.QuickLookFramework (4.0 - 555.5) <4E381B7B-7EB5-37FD-9BA7-517DB48D07A7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x98e5f000 - 0x98ebdff7 com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <953DD669-8C6E-387D-AB3F-D8C8965347DF> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x98ebe000 - 0x98f19ff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <3C43A555-0A22-3D7C-A3FB-CFADDDA43E9B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x98f1a000 - 0x98f34ffc libsystem_kernel.dylib (2050.22.13) <70C520E8-0394-3DFB-823B-FE8C251C169A> /usr/lib/system/libsystem_kernel.dylib
0x98f3Back up all data.
Triple-click the line below to select it:
/Library/Application Support/iWork '09
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with an item named "iWork '09" selected. Move the selected item to the Trash. You may be prompted for your administrator password. Launch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
Most days I get a total freeze and have to hard reset. I also occasionally get the grey screen and the prompt to restart. The weirdest issue is when the Macbook just resets randomly. I've done the hardware test all ok. The logic board was replaced a while back as per the known issues with '08 MBP, graphics all ok. I'm running 10.5.8
Anyone?
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Logic Pro 9 freezing and crashing at startup
I'm running Logic Pro 9.1.5 on a MBP 15 " Mac OS X 10.6.8.
It's been working perfectly for almoust a year until a couple of days ago when it suddenly crashed. After that I've been unable to run Logic Pro at all. As soon as the session has opened the screen flashes white and you're not able to do anything. Not even open the Logic menues. The only thing that you can do is to move around the open plugins windows. At first it the report said that it was something wrong with my Native Instruments Kontakt 4 plugin. But even sessions not using that plugin is unable to load. I've tried to open Logic in all three troubleshooting modes but with no success. And I've tried to remove my au plugins form my component folder, but nothing works.
Does anyone have experience of the same problem or even a solution to this? I would be more than grateful, because I have an important deadline coming up and need to finish my mix soon.
Thanks!
/JensI'm running Logic Pro 9.1.5 on a MBP 15 " Mac OS X 10.6.8.
It's been working perfectly for almoust a year until a couple of days ago when it suddenly crashed. After that I've been unable to run Logic Pro at all. As soon as the session has opened the screen flashes white and you're not able to do anything. Not even open the Logic menues. The only thing that you can do is to move around the open plugins windows. At first it the report said that it was something wrong with my Native Instruments Kontakt 4 plugin. But even sessions not using that plugin is unable to load. I've tried to open Logic in all three troubleshooting modes but with no success. And I've tried to remove my au plugins form my component folder, but nothing works.
Does anyone have experience of the same problem or even a solution to this? I would be more than grateful, because I have an important deadline coming up and need to finish my mix soon.
Thanks!
/Jens -
My Macbook Pro keeps freezing and crashing!
Hello, I've had my MBP for a year and seven months (as of April 2014). At the beginnings of March 2014, it began freezing, showing these flickering horizontal lines and squares, and then, I had to do a hard boot to get it to work again. Back in March, I wiped the hard disk and reinstalled the OSX (Mavericks). There was no problem for about three days. Then, it started happening again. I took it to an Apple Reseller (as I live in Dominican Republic and we don't have apple stores, etc.) They spent about a day with it. When I picked it up, they said they reinstalled the OSX. I told them that's what I did, but as I'm young, they said it was different when they did it, yada, yada, yada. Through the entire month of March, I took it 4 times, where they claimed nothing really happened when it was with them, so I gave up on taking it to them. I just kept using throught the crashes as I am in school and I need it. I noticed the freezing usually occured when I moved it around (I use it for HS so I obviously need to go from classroom to classroom). I began to be extra careful when moving it and the freezing started ocurring less frequently. Tonight, I booted in Safe Mode and moved it around a lot, without being extremely careful about (so how a normal person carries it). The freezing hasn't happened yet. I'm currently typing this while in Safe Mode. However, I do not know what's the problem because I already reinstalled the OSX, and didn't transfer any Applications or Documents. I seriously don't know what to do anymore.
Can anyone help me with this? Please don't suggest I take it to Apple, because they haven't been helpful at all. I resetted the SMC and the PRAM, and the problem stopped momentarily. Also, the freezing is intermittent, so it can be perfectly okay now, and a mess later. Also, sometimes, 3 beeps can be heard and the laptop just doesn't turn on at all. Both RAM sticks were tested, and both are working perfectly.
Please, please, I AM DESPERATE and I will be forever in debt to anyone who helps me solve this.
PS: If I have to open anything, I can do it if you provide me with clear instructions, and please tell me if it's really complicated as I'm only 15, and I cherish my Macbook too much to do anything too hard myself.
PS(2): It has had problems in the past, so the screen 'cracked from the inside', so that was changed, and the logic board was also replaced, all in warranty, of course.
MBP 9.2, OSX Mavericks, though originally came with Mountain Lion.
Applications installed: Photoshop and Illustrator CS6, Spotify, Skype, VLC and BitTorrent.
THANKS IN ADVANCE TO EVERYONE!Three beeps indicate a RAM problem. Is this the original RAM or have you upgraded it? The fact that this seems to happen when you move it sounds like the RAM might not be seated correctly or maybe the contacts are dirty. If you're comfortable doing it, you can remove the RAM modules and clean the contacts with an eraser. Try one module in the machine at a time. If one is bad, that will help you isolate which one.
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Satellite L300-29W - Freezed and crashing
I received this laptop as a present for christmas, so the thing is less than three months old. It has been working fine and dandy up until yesterday. I went downstairs for a few hours and my laptop is set to sleep after two but when I came up it had frozen completely. Ctrl alt del wasn't working so I had to shut it down by holding the main button. I turned it back on and everything seemed to be working ok until I started watching a video online. I hadn't touched it in about fifteen minuted and the browser crashed, followed by the computer, again with ctrl alt del not working. I turned it off completely and left it overnight.
I came back on it today and a friend reccomended I take the battery out to see if it was a problem with that. After not touching it for fifteen minutes or so it again crashed (so apparently my battery is fine). I have the free version of Avast anti virus and it kicked off two days ago saying it had caught a virus, I scanned my computer and deleted it with avast and re-scanned. The re-scan said the computer was clean so I don't know if the virus is still in there hiding or something. It's not overheating (was at a perfectly normal temperature last time it happened) and I have no idea what to do next.
I really don't know anything about computers past turning the buggers on, so any help would be appreciated but its going to have to be in english or I will be completely lost :) thanksHello Sarah
At first I must give you one big compliment. Your problem description is really good and understandable. Many people here should read your posting to see how it should be done correctly.
Back to your problem:
I had similar problem after waking up from stand-by mode and was not able to find out what was wrong there. Your notebook configuration is not known to me and I don't know which applications you use on your notebook but it can happen that some background running application/process make problems when your notebook goes to sleep mode. On my notebook I had always error message shown every time after stand-by mode.
It will be interesting to know if the same problem occurs with hibernation mode (FN+F4).
Can you please test it and post the result? -
Lepoard freezing and crashing with external hdd
The other day i started to have my first problems with leopard my computer froze and i couldn't do anything but hold the power button to restart it when i restarted it would not see my usb external hdd i had tunned time machine off untill i get another hdd specifically for it. same thing happened today using a file off the external hdd then computer just froze i can't figure out what the problem is... i have tunned off time machine.. and locked the option but it has managed to turn it's self back on ??? but it had been locked for the last few times as i check it every time i login..
does anyone know a work around for this in leopard as it's going to take a whole day to re-install tiger and all my apps...Long time ago I have upgraded even older Satellite M70 with SATA HDD (270 GB if Im remembering well) and everything was fine.
In my opinion upgrade with normal SATA HDD should not be problem. It must not be SATA II because it will not work faster.
I cannot say for sure but there must be some compatibility problem.
Lets see if anyone else had more luck with HDD upgrade on Satellite A100.
Have you checked this forum with advanced search option? Maybe you can find some older thread about HDD upgrade on A100. -
My Macbook Pro keeps freezing and crashing, several times a day
Since I got my computer, it has been freezing. The little pinwheel will come up and nothing will work. It used to go away and my computer was usable again, and now I have to force shut my computer down by holding the power button down and turning it back on. Lately, it will shut down by itself too with no warning, and will 'turn off' twice and then after the second one, a gray folder will pop up with a question mark and I have to hold the power button down again. It is ridiculous. It doesn't matter what programs I use; internet--I used to use Safari but then I switched to Chrome hoping that would help and it reduced it to five a day MINIMUM to three a day or so, but now it's just as high as before--, Word, iPhoto, iTunes, Skype, just having the computer on in general. It doesn't matter. I am losing my homework, and I can't afford to lose papers from Word because my computer decides to freeze randomly. I called and they said to hit F3 and to switch desktops when that happens and close out the non-responding program there, but I can't do that, because it's the computer itself, and it never lets me switch desktops. Absolutely nothing works on the computer at all.
I went to Apple and they ran two scans on their computer, I don't know which ones, and they both came back and said nothing was wrong with the laptop, but something CLEARLY is. This isn't normal. I didn't pay almost 2,000 for a computer to never be able to actually use it because I have to turn it off every few minutes. So far today, and today alone, it is happened SEVEN times. And I've only used it five times today, for a period of about an hour each.
It did this before I got the new update for Yosemite and whatever was before that. I've had this since mid to late August of this year. It does it just as much as before I updated, probably more now.
I am at my absolute wits end. I need help, and nobody knows what to do for this. Has anyone had this problem and been able to fix it?Three beeps indicate a RAM problem. Is this the original RAM or have you upgraded it? The fact that this seems to happen when you move it sounds like the RAM might not be seated correctly or maybe the contacts are dirty. If you're comfortable doing it, you can remove the RAM modules and clean the contacts with an eraser. Try one module in the machine at a time. If one is bad, that will help you isolate which one.
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Macbook Pro running slowly and crashing with sleep
Title says it all, really. Whenever I open my Macbook Pro, after closing it to sleep, I have to hard-reset my computer by holding down the power button. Occasionally this problem springs up if I manually have my computer sleep, but typically only when I close it. Additionally, recently it's started running quite slowly as well. I've tried verifying/repairing permissions on the boot disk, but "Repair volume" just does the same thing over and over when I try it. I have 4GB DDR3 RAM, a 2.7GHz DualCore Intel i7 processor, and the Intel HD3000 Graphics Card chipset. 500GB internal hard drive (not a Solid State Drive to my knowledge), of which a little more than half is used. I'm pretty sure my laptop is the 2011 model. I'm running OS 10.7.2, or whatever the latest official release happens to be. Any help would be appreciated, seeing as I close my laptop between classes during the day, and having to reboot it every class is incredibly obnoxious.
I can't provide screenshots at the moment. I live near UNH so I sent it in to them for a supposed hardware fix - I got an email today saying what they tried didn't do anything. I read somewhere about deleting a certain extension relating to power management of the CPU (AppleIntel______.kext), but I didn't get to try it before I sent my computer in, and I can't find that article again. The only thing I had recently installed was Poker Night at the Inventory (a game from Steam), but I installed that on a separate laptop with no issues (my dad's 15" MBP). The fresh Lion install did put me up to 1.7.3. My activity monitor shows like this, normally, only "kernel_task" is taking up 300% CPU and my entire little CPU-meter at the bottom is filled with red. This is a screenshot from my dad's Mac, right now, which is identical to mine except it's a 15" instead of a 13".
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Freezing and crashing....
Freezing and crashing....
After having read previous posts, it appears that a great many Mac users have experienced the freezing and crashing with Mac OSX.4.11.
Now, Apple™ must have built the OSX.4.11 update with the freezing and crashing element, to cause users to purchase OSX.5. If users experience too many freezes and crashes, users would purchase OSX.5. This would make Apple™ stockholders happy. If your computer does not meet the requirements for OSX.5, then a user would have to purchase a new Mac. This would make stockholders happy.
To prove the above is not the case, then Apple™ should be currently working on an update to fix the freezes and crashes in OSX.4.11. With the amount of American computer engineers in the country, certainly some Mac engineers can work on perfecting OSX.5 and other Mac engineers can work on the fix for OSX.4.11. This would provide American's with jobs.
Many Mac users do not wish to spend an enormous amount of time on the Mac, figuring out why it is crashing or freezing. Many Mac users would prefer having no problems with their machine.
Question
Do software and hardware companies create products with inherent flaws? By doing this, when a company has to fix the product flaw, the new product generates income. Stockholders happy.
The time that one spends trying to find out why the Mac is not operating correctly, reduces one's personal time. It also causes one to seek software and hardware fixes. This generates income for someone. Stockholders happy.
Hacking is the same. If someone spends hours hacking, cracking and damaging computers, this generates income for the one who creates the solution. Stockholders happy.
I do not want to use my personal family time looking at crash logs, and trying to figure out why my Mac is not working. I want my Mac to work with no freezing or crashing. Then I can spend more time with family. There is no current update for OSX.4.11. Now I must spend family time to determine why the freezing, in the middle of an application. Spending too much time on these matters can become an Mac obsession. Stockholders happy.I share much of your skepticism, like how would an Insurance Company make money if you didn't have trouble ever?
Anyway, How come the majority of Mac OS10.4.10 Users have no problems?
You'd think that with Millions of Users, that even a 1/10 of 1%, you'd find thousands of complaints!
Oh, wait... -
Satellite Pro M10 will not boot again and comes up with the error message
My Toshiba Satellite Pro M10 notebook will not boot again and comes up with the error message "load error" when I push the power button.
The problem arised after installation of "symantec system works" and trying to restart windows XP professional to make the installed program executable.
What can I do to get the notbook restart again?Hi everyone
If you cannot acces to the boot menu by pressing F8 you can try to recover the the master boot record from Windows Xp professional installation Cd, to do this:
Attention: don't run these commands if you have more than one operating systems running in your laptop.
Boot from Windows Xp installation cd
Choose repair installation from console by pressing "C" key.
A console will open asking you for administrator password, insert the password and press enter.
Run de command: FIXMBR (It will write a new boot record)
Run de command: FIXBOOT (It will write a new boot file)
Restart the laptop and now windows should start without problems.
Regards -
Need help with installing new hard drive in Satellite Pro M10
Hi All,
My hard disk died in my Satellite Pro M10 so I decided to fit another.
It fits fine in the caddy but just doesnt want to slot into place correctly as something seems to be stopping it.
Does the M10 only accept a certain make/model?
Also does anyone know what the highest capacity the M10 will accept?
Many thanks.
Regards
JAs far as I know there should not be problem at all. Take old and new HDD and compare the connectors. I hope they are the same. I can just imagine the new HD is not placed properly in the HDD bracket. Be sure the new one is placed as old one after removing it from the notebook.
About max HDD capacity there is no precise info and we can just speculate about it. Try to use search option on this forum. Maybe someone already wrote about HDD upgrade on Sat/Sat Pro M10.
The fact is that Satellite Pro is delivered with 30, 40 and 60 GB HDDs. How many GB has your new HDD? -
Latest Premiere Pro CC 2014 Freezing and crashing. Why?
While editing a project everything runs smooth for a while, but then PPCC will freeze, become sluggish and or will crash from time to time. I have a new MacPro (Late 2013) 3.5 GHz 6-Core Intel Xeon E5, 64 GB ram, with duel AMD FirePro D700 graphics cards. I purchased my machine a few months ago. in Addition I'm editing off of a Thunderbolt 2 raid SSD drive. SO I don't know why my projects are freezing and crashing. This happens weather I'm editing DSLR 1080 footage Or RED 6K Footage. My system has more than enough power to handle my project, but premiere works for awhile then doesn't play nice. Why? PPCC 2014 by far has the best tools for editors in my opinion but if its not as stable a FCPX then why should we continue to use it. in addition, yes I have done a complete clean install so there should not be any conflicts.Running OS X 10.10.1
My Premiere Pro CC 2014 also freezes when I try to export. I do not get any error messages, it just freezes and I have to restart my computer. The only way I can render is to Queue to Media Encoder CC 2014.
I have tried posting my problem many times but this Community Forums will not accept my post and keeps telling me to 'try again later .m4'.
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