Satellite Pro P300 (PSPC5E) - Webcam driver open fail on Windows 7

I've installed the RC of Windows 7 64 Bit on my Satellite Pro P300-PSPC5E and I'm experiencing problems with the configuration of my webcam and microphone.
I've tried to install the camera assistant software, 64-bit (windows vista) to configure the webcam but I keep getting an error with 'Webcam driver open fail. Please restart camera or computer.' neither of a camera or computer restart work. I do get picture in Skype but I can not edit settings or so (dark picture) and the microphone is way more silent then it was on windows XP, although it's set on the maximum sound.
Is there a solution for this problem? I hope so :)

Hi
I think there is no solution for this problem at the moment because you are using a Release Candidate of Windows 7 and at the moment there are no official drivers for Windows 7 available.
You have already tried the Windows Vista driver so thats all what you can do. Alternative you visit the Toshiba US page (http://www.csd.toshiba.com) and search for Windows 7 beta driver. Maybe it works.
Good luck! :)

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Hi
I completely agree with Akuma that you should try the Windows 7 beta driver for the Chicony webcam from the Toshiba US page:
http://www.csd.toshiba.com
But remember that Windows 7 isnt released as yet so its a little bit difficult go get tested drivers for it.
Furthermore it would be interesting to know if the same happens with factory settings.
Bye

Re: Satellite A300 PSAGCA -02Y010 - Error: Webcam driver open failed

Problem:
Recieve error every time I try to use Camera Assistance Software for Toshiba: Webcam driver open failed. Please restart camera or computer. Web cam also does not work in Skype. It seems that this is a very common problem with the A300s series, yet there is no clear solution out there.
Hardware
Series: A300
Model: PSAGCA -02Y010
Software
Operating System: Windows 7 64-bit
Camera Assistant Software for Toshiba: 1.7.175.0123
Details
I recently did a clean install of Windows 7, updating from Windows Vista. I never used the web cam on Windows Vista, so I can't testify as to whether the web camera was workin correctly or not. However, when I tried to use it with Skype, it did not work. I reinstalled the driver that I backed up before I installed the new operating system, but it did not work. The web cam doesn't show up at all in Device Manager - even when set to display hidden devices. Trying to add new hardware through the control panel fails to detect the web camera at all. I have restarted after every install/repair of the driver.
Steps Taken
Reinstalled backuped drivers
I used third party software (Double Driver) to back up and reinstall the drivers for the web camera after I installed Windows 7. Double Driver claimed there was no device to install the driver for. I manually copied the files into the Camera Assistance folder and overwrote the existing ones. The files I copied were:
casflr.cat
oem34.inf
restore.ini
UVCFTR_S.SYS
Reinstalled Drivers from Toshiba Website
Extensive goolging has only turned up recommendations to uninstall and reinstall drivers. I was unable to find any drivers specifically for windows 7 64-bit, but I did try those for my model of laptop for Windows Vista 64-bit - no luck. I tried installing Camera Assistance Software for Toshiba, which as far as I can tell, includes the driver - it only gives me the error described above.
I also tried locating a generic Windows 7 driver for the web camera - I was unable to find one.
Check Registry Value Is Correct
I have also tried checked the registry value at HKEY_LOCAL_MACHINE/System/ControlSet001/Enum/USB/SN001/ClassUID matches the value in C:\Program Files (x86)\Camera Assistant Software for Toshiba\driver\64bit\casflr.inf as and C:\Program Files (x86)\Camera Assistant Software for Toshiba\driver\32bit\casflr.inf recommended by some article recommend.
Please, I would really appreciate it if anyone could help me out here. I have exhausted all the options I can think of.
Likely Solution:
I encountered a thread post that suggested a loose wire was responsible and that the camera would work when the lid was almost closed. I tried this and the camera suddenly appeared in device manager. However, I still can't get it to work with Camera Assistant Software or Skype.
Message was edited by: A300Owner

Hi - I'm a newbie to this forum.
I have an A300 Satellite Pro - not even 2 years old.
In the last 2 days I have 2 problems that I think are possibly related.
1. Like others on here I now cannot get my internal webcam to work. I get the 'webcam driver open failed' message. I have read some forums etc and today I have:
a) loaded most recent BIOS,
b) reloaded the webcam software drivers (the most recent seems to be from 2008!)
c) restarted my laptop about 20 times
Nothing works
2. In the last 2 days for the first time I keep getting the 'USB device not recognised' message that annoyingly crops up about every 10 seconds. I am assuming that the webcam is connected to a USB port (internal) and is no longer being recognised. Based on Google advice in various forums I have also:
1) Turned off the AC power supply
2.) Taken out the laptop battery and waited 5 mins - this apparently resets the BIOS
3) tried using device manager in various ways
Nothing bloody works!!
Maybe the hardware is damaged but I doubt it - I have not dropped the laptop, I always pack it carefully in a padded rucksack. It has always worked fine until 2 days ago.
Ashbo (very fed up)

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Problem: Webcam is not working and when Camera Assistant Software is started up, the Error message, "Webcam driver open fail" pops up.
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In troubleshooting, I have unsuccessfully tried the following: Changed the webcam driver several times, rolled back driver, updated driver, and tried Chicony 2.0 USB driver, and a few other webcam drivers. The webcam initially worked fine, but about a month after installing and using Skype video, the webcam suddenly stopped working and on reboot I got the error message.
I've stopped Skype and Camera Assistant Software at startup and manually start them, as someone suggested this as a solution. I've uninstalled both and reinstalled several times. I've tried one software without the other installed... trying every possible arrangement for a solution, to no avail.
I called Customer Support and John, although very nice and patient, was not helpful. He said he'd research and call back. Didn't.
I've gone to Chicony website to try to find an more current driver than January 07. When I let Windows install the latest from the web, it installs a Microsoft 2006 driver. I don't think it's a hardware issue, as it started acting up after Skype installed. I also tried System Restore, but that didn't work either.
Suggestions?
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Thanks Jerry. I spent hours going through the links you provided and tried some of the suggestions looking for a solution. Nothing worked.
I tried uninstalling Toshiba's Camera Assist software and Skype (Skype initially seemed to be the instigator of the problem), completely removing both from the registry, and removing the webcam with Device Manager. Then I made sure Vista was up to date, and then installed the latest Toshiba Camera Assist software from the Toshiba download page. After installation and rebooting, I'm getting the same error message: "Webcam driver open fail."
The webcam used to work, before we installed Skype and used it a few times. From the other posts I've read, it does seem to be a common problem... usually after Skype or another webcam-using software is installed and run.
We have another Toshiba laptop: A215-S4757, that has the same OS and webcam-using programs, and it does not have an issue. Apparently though , after going through all the links on the European message board, you provided, the L305 model is having a problem.
Open for suggestions.
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Satellite A300 - Constant "Webcam Driver Open Fail" Error

I have searched and searched for solutions to this problem and feel like I have tried everything. Whenever I turn my laptop on or attempt to start my webcam I get the error "Webcam driver open fail. Please restart camera or computer."
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Message was edited by: Replicant
I also forgot to mention that in my Device Manager, I cannot see my Chicony Webcam at all. There is no section for imaging devices present at all.

Hi
If you search here in the forum you will find enough threads about this issue but I have founded an interesting thread with a good posting from the user Akuma and mayb its useful for you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=136549
If it doesnt work I think you need help from an authorized service provider. The technicians can check your notebook and repair it ifs necessary.
Good luck!

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Hi
I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I dont use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.
Maybe you should try this too.
Furthermore you could try this:
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Then test it.

Webcam Drive open fail. Please resart Camera or Computer

Hallo ich hab seit 2 Wochen Probleme mit meiner Webcam bekomme nur noch diese meldung Webcam Drive open fail. Please resart Camera or Computer
brauche eure hilfe das die Cam wieder geht weil ich sie für skyp brauche
hab schon so viel bei google gelesen leider hat nichts geholfen neue treiber von webcam und bios waren auch ohne erfolg
Hello, I've been 2 weeks get problems with my webcam only this announcement Cam Drive open fail. Please resart camera or computer
need your help to the Cam goes back because I need them for skyp
've already read so much on google, unfortunately, has nothing to help new drivers of webcam and bios were also without success
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Too much informations, buddy :^0
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[http://aps2.toshiba-tro.de/kb0/FAQ9401B50001R01.htm]

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Greetings
I recently did a clean install of Windows 7 64 bit on my Toshiba Satellite A300-1FP. I was surprised at how smoothly it went. The only thing that was missing was a Windows 7 driver for the Chicony Webcam. A number of people on these forums have suggested using the Vista 64 bit driver. I tried numerous times to make this work. I deleted the startup entry, deleted and resinstalled the driver from device manager, etc. Everything I have found on these forums I've tried.
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Hello
Just a little question: Have you tried this?
[Why an error message displayed "Webcam driver open fail. Restart camera or computer"?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=18]
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Greets

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Ok - I've had the same problem:
"Everytime I start the laptop I keep receiving a message saying that the webcam driver has failed to load and I have to restart the computer"
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Hi
You have to start the webcam software if you want to use the internal mic too.
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Yes and no.
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