Satellite T - black screen with only the mouse icon
Hi,
I have a recurrent problem in my Toshiba.
Suddenly after some updates from Microsoft PC doesn't start.
It doesn't appear the login screen just the mouse icon, nothing else.
Tried the recovery console from windows but no luck.
My only solution was the recovery image from Toshiba.
It's the second time already I get this problem.
Everything else works great. Any idea?
Sorry I dont understand this: +It doesn't appear the login screen just the mouse icon, nothing else.+
What mouse icon do you see?
Can you see the Toshiba splash screen while powering on the unit?
Does the system boots up or how can you see the mouse icon (whatever this should mean)?
Similar Messages
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MY COMPUTER ONLY SHOWS A BLACK SCREEN, WITH ONLY THE POP UP SHOWING .....VIEW AND TRACK YOUR DOWNLOADS
Hi,
First plaese unplug any external device (except the mouse and keyboard), then hold on the power button, perform a cold reboot, what is the result?
If doesn't work, please press F8 (or other button, depend on your PC model) boot your compute into recovery console.
You can restore your system to a previous point or perform a startup repair, please refer to the following link:
What to do if Windows won't start correctly
http://windows.microsoft.com/en-in/windows-vista/what-to-do-if-windows-wont-start-correctly
Yolanda Zhu
TechNet Community Support -
My ipad2 is not responding..I want to restart it but i can get nothing but a black screen with only the apple logo and a small gear icon. It occasionally beeps but no other response. Any ideas as to what may be wrong and what I can do?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPad fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My ipod has a black screen with only the resisitive button on show. HELP
i dropped my ipod touch and the restart button doesnt work, so i got the resisitve touch and now my ipod has a black screen with only the resisitive button on show. HELP ME PLEASEE
PLEASE HELP OR IM GOING TO END UP THROWING IT AWAY
Message was edited by: Sadiiaa_Try:
- iOS: Not responding or does not turn on
Where it says place the iPod in recovery mode use this program.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Recently I bought my macbook with retina display and when I plugged it into the television with using the HDMi cord it worked perfectly fine with the image on the television. But now I when I plug it in to the television it comes up with a black screen and a white mouse. Before this incident I was mucking up with the setting of the mac book and I dont know what I did wrong. Can someone tell me how to fix this ?
Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
All the very best,
Sterling -
Why is an mov file showing up as a black screen with only audio?
I am importing a mov file into elements 11 and it is only showing up as a black screen with audio. The clip will play in other programs on my computer but is not importing into elements 11. The file was created on my panisonic camera. I am pretty new to video editting and am quite frusterated. I'm assuming it is some sort of codec issue but don't know how to proceed. Thanks for any help.
'tRead Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/
IF your camera uses MJPEG read... MJPEG http://forums.adobe.com/thread/730396
>new to video editting
Some reading...
Online User Guide http://help.adobe.com/en_US/premiereelements/using/index.html
-Page to download current PDF http://helpx.adobe.com/premiere-elements.html
Importing Video http://forums.adobe.com/thread/1065281
-and project settings http://forums.adobe.com/thread/1112086
Saving & Sharing http://forums.adobe.com/thread/1137128
-Sharing to DVD or BluRay http://forums.adobe.com/thread/1137645
-Sharing for Movies http://forums.adobe.com/thread/1051093
-Sharing for Computer http://forums.adobe.com/thread/1058237
Steve's Basic Training Tutorials... steps are the same for several versions
-start at http://forums.adobe.com/thread/537685
-v11 http://www.amazon.com/Muvipix-Guide-Premiere-Elements-version/dp/1479311200/
-All http://www.amazon.com/Tricks-Adobe-Premiere-Elements-Muvipix-com/dp/1451529724/
-and http://forums.adobe.com/thread/498626
-and http://prodesigntools.com/four-hours-free-video-tutorials-new-photoshop-elements-9-pse9.ht ml
-and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
FAQ http://forums.adobe.com/community/premiere_elements/premiere_elements_faq
TIPS http://forums.adobe.com/community/premiere_elements/premiere_elements_tips
Another help site http://muvipix.com/ or http://muvipix.com/phpBB3/ -
After upgrade I have a black display showing only the mouse pointer
I just installed the Windows 10 Technical Preview on my Lenovo W540 laptop. The installation appeared to to go just fine and I did not see anything that should cause any issues. Now that it is complete, my display is black and I see the mouse
pointer on the screen. I can move the mouse just fine, but nothing else will display when moving the mouse. If I hit <ctrl><alt><del> then our domain banner page will flash on the display but I can't hit the OK button to get to
my login prompt. Has anyone seen this before? What can I do to resolve this issue? Any suggestions out there?
Wade PrestonI just connected remotely to the Applicaiton log files via computer management. I see that the LogonUI.exe application is failing. I have attached the log for this error. Anyone know what to do with this error or how to fix it?
Here is the log:
Log Name: Application
Source: Application Error
Date: 10/2/2014 11:07:55 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BF03500KL.baldwin.corp
Description:
Faulting application name: LogonUI.exe, version: 6.4.9841.0, time stamp: 0x5413b9b7
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f034a
Exception code: 0xc0000005
Fault offset: 0x000000000003645a
Faulting process id: 0x1244
Faulting application start time: 0x01cfde5b066a2697
Faulting application path: C:\WINDOWS\system32\LogonUI.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR100.dll
Report Id: 44725ffb-4a4e-11e4-95d5-54ee7501cb36
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-02T16:07:55.000000000Z" />
<EventRecordID>48596</EventRecordID>
<Channel>Application</Channel>
<Computer>BF03500KL.baldwin.corp</Computer>
<Security />
</System>
<EventData>
<Data>LogonUI.exe</Data>
<Data>6.4.9841.0</Data>
<Data>5413b9b7</Data>
<Data>MSVCR100.dll</Data>
<Data>10.0.40219.1</Data>
<Data>4d5f034a</Data>
<Data>c0000005</Data>
<Data>000000000003645a</Data>
<Data>1244</Data>
<Data>01cfde5b066a2697</Data>
<Data>C:\WINDOWS\system32\LogonUI.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\MSVCR100.dll</Data>
<Data>44725ffb-4a4e-11e4-95d5-54ee7501cb36</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Wade Preston -
Hey Follow FCP users.
I'm importing a mini-dv tape thats in SP mode with 12bit audio and when I import into final cut, it gives me this error message:
"The audio sample rate of one or more of one or more of your captured media files does not match the sample rate on your source tape. This may cause the video and audio of these media files to be out of sync. Make sure the audio sample rate of your captured preset matches the sample rate of your tape"
And when I play the captured footage in final cut, it only gives me a Black screen with audio.
I tried changing the
My questions are this...
Why is this happening and how can I fix it?
Thanks in advance.http://discussions.apple.com/thread.jspa?threadID=1545615&tstart=0
Are you sure you had VIDEO checked for capture?
-DH -
Satellite L750D - Black screen with sound in media players
Hi,
I have a Toshiba Satellite L750D and running Windows 7. When I play a video file (any format) windows media player opens and starts to play but I only get sound, no picture its a black screen. I tried 2 other media players (VLC and Power DVD) and the same thing happens.
Can anyone help?
I've searched online but nothing has helped so far.
Thanks.Thanks PauPau for your reply.
I have seen this fix in another online forum, however when i open Options in WMP, there is no Advanced button on the performance tab. I have been unable to locate any options for the Video Accelaration, and no options for 'overlays'.
This problem is not just with WMP, i've tried other players and get the same problem. When WMP is open on the video file, i can see the thumb nails with a picture of the video, but when i open them the picture is black but sound is ok. This is the same for the other media players as well.
Another suggestion i read was to turn off WMP in windows programs, then reboot and then turn WMP back on. This didn't work either. I have also checked the driver and there is no yellow flag on this to say there is a problem.
My last option at this point is to resotre back to factory settings, but i'll use this as a last resort.
Your suggestions are appreciated. -
Hello Guys and Gals,
I am having a problem with my Laptop. First of all, my screen is black with only a cursor showing (that is not blinking) and I can only run programs through Task Manager. Second, I cannot open 'explorer.exe'. When
I try I get this error: "This app can't run on your PC. To find a PC version, check with the software publisher". I really would like help with this as I do not wish to spend another $500 on the same laptop. Also due to the fact that I have
many important files I do not wish to loose.
INFORMATION:
I have an Acer running Windows 8 (It came with it).
6GB DDR3 Memory
Thank you for your time. Cheers!
-Gamerboy1337Hi,
I notice the issues are related to Windows 8. I suggest you post in Windows 8 forum to get professional support.
http://social.technet.microsoft.com/Forums/windows/en-US/home?category=w8itpro
Niki Han
TechNet Community Support -
Hello Guys and Gals,
I am having a problem with my Laptop. First of all, my screen is black with only a cursor showing (that is not blinking) and I can only run programs through Task Manager. Second, I cannot open 'explorer.exe'. When I try I get this error: "This
app can't run on your PC. To find a PC version, check with the software publisher". I really would like help with this as I do not wish to spend another $500 on the same laptop. Also due to the fact that I have many important files I do not wish
to loose.
INFORMATION:
I have an Acer running Windows 8 (It came with it).
6GB DDR3 Memory
Thank you for your time. Cheers!
-Gamerboy1337Added "fl *"
Response:
PSPath : Microsoft.PowerShell.Core\FileSystem::C:\WINDOWS\explorer.exe
PSParentPath : Microsoft.PowerShell.Core\FileSystem::C:\WINDOWS
PSChildName : explorer.exe
PSDrive : C
PSProvider : Microsoft.PowerShell.Core\FileSystem
PSIsContainer : False
VersionInfo : File: C:\WINDOWS\explorer.exe
InternalName: explorer
OriginalFilename: EXPLORER.EXE.MUI
FileVersion: 6.3.9600.16384 (winblue_rtm.130821-1623)
FileDescription: Windows Explorer
Product: Microsoft® Windows® Operating System
ProductVersion: 6.3.9600.16384
Debug: False
Patched: False
PreRelease: False
PrivateBuild: False
SpecialBuild: False
Language: English (United States)
BaseName : explorer
Mode : -a---
Name : explorer.exe
Length : 2280232
DirectoryName : C:\WINDOWS
Directory : C:\WINDOWS
IsReadOnly : False
Exists : True
FullName : C:\WINDOWS\explorer.exe
Extension : .exe
CreationTime : 2014-02-10 3:28:22 PM
CreationTimeUtc : 2014-02-10 8:28:22 PM
LastAccessTime : 2014-02-10 3:28:22 PM
LastAccessTimeUtc : 2014-02-10 8:28:22 PM
LastWriteTime : 2013-11-13 2:31:11 PM
LastWriteTimeUtc : 2013-11-13 7:31:11 PM
Attributes : Archive -
Windows Server 2008 black screen with mouse *PLEASE HELP*
Hello fellow techs,
I have been tearing my hair out for the past 12hrs on this issue.
About 3 weeks ago, one of our clients reported that they were experiencing
issues on the network so one of the staff went into the server room and noticed
the screen was black with only the cursor. As they couldn't reboot, they
decided to hold the power button to power it off. When they powered it back
up, it went passed the windows loading
splash screen, and again the screen is black with
the mouse pointer in the center of the screen.
I am diagnosing the server and find that at the black screen, I’m able to move
the cursor and beyond that nothing happened. I started in safe mode with the
exact same results.
I have been trying many different solutions from posts that I have found in
Google but no change.
From other machines you can type \\servername in
the run box and see the shared folders, as well as ping it.
This is a very urgent request as I need to have the Server back up and running
by tomorrow.
I am quiet willing to pay for phone support with anyone that can assist as soon
as possible. I am happy to transfer founds via Paypal.<o:p></o:p>
PLEASE HELP!Hi,
I agree with sm, you should give us more details. Also you should use sfc /scannow
command to scans the integrity of all protected system files and repairs files with problems when possible. For more details, please refer to the following article.
Sfc
http://technet.microsoft.com/en-us/library/ff950779.aspx
Before going further, would you please let me know whether there were any changes on the affected server? Has windows update or any new device been added? Please also check your shadow copies.
The Windows Server black screen may be caused by them.
In addition, there are similar questions, please refer to.
Windows Server 2008 black screen
http://social.technet.microsoft.com/Forums/en-US/463b529b-26a6-4d5d-88f5-7d8b3460d165/black-screen-windows-2008-r2
Windows Server 2008 and the Black Screen of Waiting
http://projectdream.org/wordpress/2009/03/03/windows-server-2008-and-the-black-screen-of-waiting/
By a way, you also can be able to boot into last know good configuration to solve the trouble. You can refer to the following similar question that provide the detailed operations.
Windows Server 2008 black screen with only the mouse pointer showing
http://social.technet.microsoft.com/Forums/en-US/5c878af8-78f2-430d-9530-a0e5ad73ff03/windows-server-2008-black-screen-with-only-the-mouse-pointer-showing
Hope this helps.
Best regards,
Justin Gu -
Recently I've been getting this weird problem where my macbook air will show a black screen with only the cursor visible that I can move around but nothing else can be done to get to the desktop. The only way is to close the lid and wait for around 10 or more seconds and then open the lid again to bring the laptop back from sleep and hope that the laptop goes to the lock screen and then to the desktop. This works often but sometimes the only solution seems to be to restart the laptop. This also happens when I tilt the lid to the point where it is almost closed and when I tilt it back the screen presents the above state. Theis has been happening often now and it is almost impossible for the above not to happen atleast 2 to 3 times a day. iThis is a relatively new problem that has been occuring since the past two weeks or so and never happened to me on my Macbook Pro 15 2011. My current system is a Macbook Air 11" 2013 Haswell 1.3 Ghz 4GB RAM 256 GB SSD. Now I dont want to have to send in my laptop if I dont have to if there is a way I can solve this myself. Anybody else have this problem?
Hello tseten,
I would be concerned too if my MacBook Air was not waking from sleep appropriately. For an issue like this, I recommend resetting your System Management Controller (SMC) and NVRAM.
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964http://support.apple.com/kb/ht3964
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
You can find the full article here:
About NVRAM and PRAM
http://support.apple.com/kb/ht1379
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Windows boots but won't load (Black screen with cursor)
[Sorry for the long post, but I feel the need to fully explain my situation]
I have the following problem:
I turn on my PC, and Windows shows it's normal loading screen, after which it goes into a completely black screen, with just the mouse in the middle. By the cursor size I can tell that it's in a low resolution, probably 800x600 (compared to my usual 1920x1080). I am able to move the mouse around, but with no particular use without something to click on. No other keyboard input seems to work, except for Shift key 5 times, which brings up the Sticky Keys dialog box (with just "Yes" or "No" options, no other link); and Windows key+U which brings up the Ease of Access center. Ctr+Alt+Del does NOT work.
So far this is what I have tried (in chronological order):
Boot into Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Booting in low resolution video, Last known good configuration: all yield the same result as booting normally.
Repair your computer:
Startup Repair: Found Registry Errors (I realized and fixed this later on)
System Restore: Did not find any previous restore points (I know for sure that there are, I made a habit of making restore points regularly).
Windows Memory Diagnostics: Did not find errors.
Command prompt:
Ran chkdsk /f /r command, did not report errors.
Ran sfc /scannow : I don't remember the exact report, but it asked for a restart to finish repairing problems. I restarted, and ran the command again for the same result.
Forced the scan with: sfc /scannow /offbootdir=c:\ /offwindir=c:\windows , it found and repaired some errors, still could not load windows.
Ran Dell Startup Diagnostics, found no errors.
Ran Startup Repair again, found the registry errors again. I found the solution to this in a Microsoft Help forum ( answers.microsoft.com/.../f77d5355-b8be-41d6-af24-cae994e1768f ), and fixed the issue. I rebooted, but the problem persists.
Startup Repair now finds no errors. I tried System Restore again, it found 2 restore points dated AFTER my problem started. I decided to restore anyways, but neither of them worked.
I ran Windows Defender Offline:
Quick Scan: and found 2 threats and removed them.
Full System Scan: found 4 more threats, removed 2 of them, the other two couldn't be removed because they were within an ISO file.
I tried Steps 1, 2 and 3 again with no luck.
With each step I am aware that I'm closer to having to reinstall Windows, so I decided to see if I could still access my HHDD to save my personal files. I made a Linux live CD (with Ubuntu), but I am having trouble mounting the drives, because they are in a RAID0 configuration. "sudo dmraid -s" gives the following error: "ERROR: isw: wrong number of devices in RAID set "isw_dbdffjficc_ARRAY0" [1/2] on /dev/sdb".
Important Details:
I changed my graphics card about 4 months ago (an Nvidia GTX 750ti for an ATI Radeon HD 6450), and I was told that I may be running short with the Power Supply. The new card asks for a minimum of 450W and I think my PSU is 460W. This may or may not have something to do with this issue, I have no idea.
The RAID0 configuration of my 2 500GB Hard Drives brought me a lot of problems from day 1. One of the HDD would randomly fail (I am able to hear a different clicking sound when this happens), and the computer would crash. Upon startup, it would ask for a boot device. The Dell startup utility would then only recognize 1 of the drives, but would finish without errors. After a restart or two, all would be fine and windows would boot normally (aside from the usual error recovery screen) without any sign of corrupted data or anything. Like I said, this has been happening form the day my PC arrived, but restarting a couple of times always fixed it. As of now, both HHDD seem to be working fine, the Dell utility recognizes both of them, and does not find errors in any of them, and I can access any directory from the command prompt.
Is there anything else I should try before reinstalling Windows?
Before the install, I would really like to be able to recover my files (I have important documents from college), is there any way to do this?
Sorry again for the extremely long post (and for any language errors, English is not my native language), and thanks in advance.Since you still haven't got your data from the drive(s). I would advise performing a Windows installation without formatting the drive... I don't like this solution but at this stage you have probably tried everything else.
Use a Windows 7 Reinstallation DVD when installing ensure you select...
Select Custom: Install Windows only (advanced)
If you do not select any of the drive options and simply highlight the largest partition and select next:
Windows will dump all the old installation files in the Windows.old folder -
Lenovo think pad S230u Black screen with mouse pointer after log in
Hello I dont know if i am on the right board for this but this is the first time i am posting on here. I have a Lenovo think pad S230u. Recently it will load up to the screen where you put in your password and let you put it in your password but then just loads to a all black screen with just a mouse pointer on it thats it. I read on line that some other thinkpads had this issue with a display driver but i couldnt find anything on the one i have. The one i have is running windows 8. Any help is greatly appericated.
Hi Lsaacw,
Welcome to Lenovo Community!
As per the query we understood that you are facing an issue with No Boot to Windows 8 on your ThinkPad S230u.
Please check if the system is able to boot to ‘safe mode’.
Please click here to know the procedure on how to boot the system into ‘safe mode’.
Perform clean boot in safe mode and restart the system to check.
Hope this helps!
Best regards,
Hemanth Kumar
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