Satellite U400-15B hangs on Internet and Touch media keys issue

Hi All,
Had two issues with my U400-15B which I am hoping to resolve.
1) The first issue is that I have noticed that my internet occasionally seems to hang on Internet Explorer when using website's which have a couple of images e.t.c.
It will freeze but the rest of the laptop works fine - I mean you can go into the start menu and open other programs fine. However, if you open Microsoft Word while this is happening, it will take slightly longer to load up than normal. Does anyone know what this could be or how I can resolve this?
I am using Vista Home Premium 32 bit and the laptop has 4GB of RAM / P7350 Intel Centrino 2 - so is pretty powerful.
2) The second issue is that when I press the 'sound' touch key, the white lights and the white bar above the touchpad become unlit. When I press this again the lights come back on but it doesn't mute the sound. Only when the the laptop is put to sleep mode and then woken up again, does the key work correctly. All others work fine. Does anyone know whats causing this?
I have exchanged this laptop 3 times now and all of them have done issue (2) this but surely this isn't normal.
Any help or advice to rectify these issues is very much appreciated.
Thanks

> but the problem of when you press the sound mute touch key still turns the white lights off and the white bar on top of the mouse off - instead of muting the sound.
Ive got U400 too and installed Win XP. When I press the first button near the power button then I can enable and disable the LEDs.
To be honest this is not a problem!
You can configure the Toshiba Control buttons.
This can be done in the Toshiba Button Support Utility. And this tool can be found in Toshiba Assist -> Optimize -> Toshiba Button Support
There you can chose the button (button name) and can assign the certain function.
I think the mute.exe could be fund in Toshiba folder.

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