Satellite U500-11G - Can't activate upgrade to Windows 7

Really sorry about this, but with new Satellite U500-11G cannot activate the upgrade to Windows 7. Keep being told on entering serial number that it was origonally installed with Vista, but no info on how to activate.
Any help out there please?

Hi
Have you used a Microsoft disk to upgrade to Windows 7? As MisterX wrote normally the preinstalled OS is always activated and I can confirm this. I never had to activate my copy of Windows.
If you use the Windows 7 upgrade kit from Toshiba you dont have to activate your version.

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