Satellite U840 - clean Windows 7 installation

My U840-113 had a hard drive failure, and I did not make any backups of the system image.
I've installed a new hard drive (no problems), but am going crazy trying to get Windows 7 to reinstall.
Here is what has happened....
-Installed Windows 7 (service Pack 1) via external CD/DVD, accidentally installed 32 bit version. No problem, but as I began to wade through finding all the drivers from the Toshiba website, I noticed some 32 bit options were missing.
-Tried to install 64 bit version - Note, from my original Windows 7 release, so prior to service Pack 1)
-Initially got error messaging indicating that CD/DVD drivers were required to continue. Really?
-After researching, downloaded drivers to a CD to use as needed. Did not get this message again as I moved the CD/DVD to a different USB port (one which had previously given this message!)
-Got though the entire installation, and I get a "hardware not compatible" message. What?!?!?!
-Tried again, same message.
-Removed the Raid on the SSD drive...no more Raids on anything!
-Tried again, same message.
So I'm pretty sure this issue has to do with the Raid drivers.
What exactly is the "trick" to do a fresh install of Windows 7 64 bit on this machine!??!?!?!!?!
I'm going to see if I can get a 64 bit Service Pack 1 version (on USB!) to try for my next attempt.
I left this PC at work, so that I wouldn't stay up all night trying to get this to work.
Thank you!

I have checked specification for your notebook and it was delivered with preinstalled Win7 64bit Home Premium so I recommend you to install Win7 64bit again. It is fully supported and all necessary drivers, tools and utilities you can find and download from Toshiba download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp
Please note you need drivers for Satellite U840 PSU4SE.
There you can also download RAID driver that you must load before you start Win7 installation. I presume without this driver HDD will not be visible. Download it and save it on USB stick.
Generally speaking Win7 installation on this machine should not be some big deal. I have done it on U940 without any problem.
When external ODD is connected start notebook and press F12. Choose CD/DVD as first bootable device and confirm it with enter. I presume you use original Microsoft Win7 installation disc, right?
Disc should be read and installation should start. When you will see that disc drive is not recognized load SATA/RAID driver and continue with installation. Create partition C and choose it as place for OS installation. I cannot imagine you will have some problems with it. On my machine it worked perfectly.
When Win7 is fully installed you must start with drivers, tools and utilities installation. All stuf install as follow:
Windows 7 Win7 SP1
Intel Chipset SW Installation Utility
Intel Management Engine Interface
Intel Display Driver
AMD Display Driver
Intel Rapid Storage Technology Driver
Synaptics Touch Pad Driver
Intel USB3.0 Driver
IRSTCreator
Alcor Micro Card Reader
Intel Rapid Start Technology Software
Conexant Audio Driver
SRS Premium Sound
LAN Driver
Wireless LAN Driver
Realtek Bluetooth Filter Driver Package
Intel Wireless Display
Bluetooth Monitor
Bluetooth Stack for Windows by Toshiba
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
PatchFiles PCIIDEREG-1.2
PatchFiles TosVolRegulator_1.1
I hope everything will e OK.

Similar Messages

Satellite U840-10N - Windows Installation Can't See Any Drive

Hi all, this is my first post thus I hope I have choosen the right place to post in.
I've just bought a new Toshiba Satellite u840-10n ultrabook. It has built-in WIndows 7 Home Premium 320GB HHD + 32GB SSD.
Even if I prefer Linux, i need Windows because of Microsoft Visual Studio. I've downloaded Visual Studio(legally throught dreamspark.com) but it looks like it has some problems. In particular I cannot create any project.
After searching the web a lot for this problem, I've decided to try to reinstall Windows, hoping this will solve the issue, and here is the point.
Windows 7 installation process doesn't find any drive. I've looked throught the web a lot to solve even this problem, without figuring it out.
I've read that many other people had the same problem. I've tried different ways and I'm about to throw the laptop out of the window.
Is there anybody how can help me?
Cheers,
Marco Galassi

Hi macogala
Could you solve the problem installing the SATA driver?
As far as I know the Windows 7 system contains already an SATA driver so usually an additional SATA driver should not be an essential part. But try it out.
I solve my HDD issue by formatting the HDD again.
I create an bootable USB flash memory stick using *Gparted* freeware tool.
This partitions tool helped me to format the HDD and to create new partition in order to install Win 7.
By the way: in BIOS you should disable the +secure boot+ and should change from +UEFI to CSM mode.+

Satellite U840-110 - Windows 7 doesn't start - looped boot

Hi,
I have been using a Satellite U840 - 110 laptop since Dec 2012 on a Windows 7 Home Premium operating system. Recently, the laptop was left on standby for a couple of days. When I tried to start the computer, it initially froze. So I forced reboot by pressing the on/off button. After repeating this for a couple of times, it first showed a blue screen. After which when the computer was restarted, it showed a black screen with the following message
'Windows Error Recovery
Windows failed to start. A recent hardware or software change might be the cause.
Launch Startup Repair or
Start windows normally'
I have tried both these options a few times and everytime at the end of the process, it would come back to these same screen. I have also tried to press F8 and used Advanced Boot Options and tried 'last know good configuration'.
None of it seems to work and I have not been able to load Windows. I have not got any backup of my data and may end up losing a lot of vital information.
Is there anyway I can sort out the problem and get the computer to work again?
Is there any way to retrieve the data from the hard disk.
Thanks in advance for the help!

Is there any way to retrieve the data from the hard disk.
You can remove the HDD from the notebook and could connect it to another computer using USB-to-SATA caddy.
After that you could insert the HDD into the notebook again and could try to perform the Toshiba HDD recovery.
(F8 – repair my computer – Toshiba HDD recovery)

Replacing preinstalled Windows with "normal" and clean Windows installation (T500)

Hello,
is there any way, how to replace preinstalled Windows with my super-clean installation of Windows? I'm really not happy with partitioning (honestly, I'm using Linux, so I want just Win partition, Boot partition, Extended partition (with root, home, swap) --- no recovery partition, no foobar partition, which just make no sense for me), given features which I don't need etc. I would rather have clean setup of Windows 7 and have computer installed my way. Also I don't like such toolbar things, and crappy ware of Lenovo already installed.
I can backup Windows 7 activation and restore it to new clean installation - so I don't need to buy new disc... But - where can I get that clean Windows 7 Ultimate shiny disc? Do anyone know? Is it possible to download it from MS site?

The preloaded Windows 7 will probably run faster than a retail version due to the EE optimized drivers. Just uninstall Norton, the Office 2010 Starter trial, the additional media software, and you should be good to go.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
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Satellite A300-1EH - windows installer does not works accurately

Hello, this is my first post on this forum!
My windows installer does not works accurately.
What to do?
Soryy but i dont now much about computer systems.
Have I to reinstall this installer?
I'm waiting for your replys.

>My windows installer does not works accurately.
What do you mean exactly? Do you see some error? What happen exactly?
Maybe your CD is scratched or damaged.

Can't install drivers after a clean Windows installation

I am using Lenovo g560 and my current OS is the 64 bit Windows 7. I can't wirelessly connect to the internet without the drivers, but entered the support site from another computer and downloaded the appropriate drivers. At first I tried to install a wireless device driver but and error showed up starting with "The contents of this file cannot be unpacked." I then tried to install the BIOS update, everything went well until at the end I got the error "IHISI: EC write with progress bar error in SMI!" after that the device rebooted itself. I tried to run the BIOS update file again, but now it says "File is corrupt". The chipset driver instalation went fine. After this it still says "The contents of this file cannot be unpacked..." when I try to install a wireless driver.

hey Nihlathak,
which driver did you use ? Can you pass me the link.
WW Social Media
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Satellite U840 - missing keyboard driver / Toshiba accessibility

I have a Satellite U840-10M, Windows 7, 64bit
Earlier this week I had to boot in safemode due to some problems with McAfee. Since then, the drivers for the mousepad and the keyboard were messed up.
I have been able to find/download the drivers for the mousepad, so that works again as it should.
But i cannot find the driver for the keyboard. So at this time, the backlight doesn't work and the FN keys don't work.
In addition, Since then i can't use/access Toshiba Accessibility.
Please give the link to download Toshiba accessibility or the appropriate keyboard driver.
Thanks!

Im really wondering why it doesnt works just after starting notebook in safe mode.
Anyway, try please to reinstall Toshiba value added package.
This package contains several tools and one of them is responsible for FN keys functionality.
Please try this and post some feedback.

(GT683) Windows installation question!

Hello fellow MSI-owners. I just bought myself an MSI GT683 today, and I have two questions.
1. It came with Windows 7 pre-installed. But how do I do if I want to do a new/clean installation of windows?
2. If I want to make a full, new and totally clean windows installation. Is it ok to buy Vista or Windows 7 and simply install it. Or will I encounter any problems with partitions and stuff?

Quote
I am just reading in another thread that people are having problems with Windows finding the hardware after a clean installation of the GT683.
What is that about?
That is most probably just people who don't know what they're doing.
Windows 7 is pretty modern, and probably already includes most required drivers. After install is complete, just check Device Manager and see which devices need drivers, which can be downloaded from here:
http://eu.msi.com/product/nb/GT683.html#/?div=Driver&os=Win7%2064
Note that any devices such as bluetooth, Wi-Fi and webcam will need to be turned on before Windows will detect them.

Satellite A200-23W: Windows Vista installation issue

Hi..
I now that this subject is discussed many times before, but after trying a lot of the solutions of the forum and some of my one, I have reached a level that it makes no sense...
First off all I would like to explain that what i do for a living it has to do with IT and that is what it makes it even more tempting to me.
2 days ago a bought a A200-23W Toshiba. The first thing i always do when i buy a new laptop is to format it and install a clean Windows OS.
I realized after my first attempt that I have to install first of all the Matrix Storage Driver.
I have downloaded the driver from toshiba site related to my model. (Intel Matrix Storage Manager-7.5.0.1017).
I have created a usb with the required files for the driver :
iaAhci.inf,
iaAhci.cat,
iaStor.inf, iaStor.cat,
iaStor.sys, and
TxtSetup.oem
from the (F6flpy) folder of the (Intel Matrix Storage Manager) copying them to the root of the USB.
When the "Where you want to Install windows" form at windows vista appear i select load driver, and then by Clicking (Browse), I select the USB as a source for my drivers.
The (Intel(R) 82801HEM/HBM SATA AHCI Controller) automatically appears as a selection and by clicking (Next) the process of driver installation starts.
So far so good..
Now is where the things are getting complicated..
When Vista return to the "Where you want to Install windows" form, even that my system has 2 x 200 GG HDD only one 200 GB HDD appears in the list..
Selections of "New" Partition or "Delete" Partition are disabled.
and even when i click "Next" to the selected HD a windows message appears :
"Windows could not determine if this computer contains a valid system volume"
I would appreciate your help..
Thank you in advance..
George P.

it seems i can't find any installation details about the Robson Package inside the zip file or the European site..
All the readme inside have the same content..
"...This installer does not contain a valid readme
file. Please obtain the valid readme file(s) from the
software site this installer was downloaded from."
And at the europian site the downloaded page :
".....For details please check the included help file"

U310 Clean Windows 7 Installation

I bought a U310 which suffers from a very slow Wifi perfomance. The problem seems to be know in this forum.
Apart from that I'd prefer a clean Windows 7 installation without the "Lenovo overhead" and with my Win7 Professional liscence.
I prepared a USB pen drive to be bootable and tried the setup from the stick. Somehow the Windows 7 setup does not seem to recognize any drives and partitions to install on. I guess I have to include the intel storage driver on my setup usb stick? But on the other hand, shouldn't the normal hdd (500 Gb) be recognizabe for the setup?
In Windows storage manager, I see what I suppose is the 32GB SSD, but its only shown as 32GB.
Any hints on how to be able to fully use the 32GB SSD and install Windows on it?
Thanks

Hi,
the method described below is theoretical, I haven't tried it yet:
if you want to use the SSD cahce for installing Windows on it, you have to break up the raid array on it. After that you should see unallocated space.
If you don't want to use RapidStart, you can force delete the hibernation partition to gain extra 8GB space. (note: you have to disable it in the bios too)
Then you sould download the Rapid Storage F6 drivers (x86 or x64, based on your future installation architecture) and copy it on the usb drive.
During windows install, load the drivers from the disk. And install the system on the ssd cache drive.

Clean (Custom) Installation of Windows 8.1

Clean (Custom) Installation of Windows 8.1
I have HP Envy laptop which has Windows 8.1 pre-installed.
Now I'm trying to clean install OS. But how to know the exact Windows 8.1 version.
I'm trying to boot from pendrive & Its asking what version to install
Windows 8.1 (Core) / OEM / KMS/OEM-Activated
Windows 8.1 (Core) N / OEM / KMS/OEM-Activated
Windows 8.1 (Core) Single Language / OEM / KMS/OEM-Activated
Windows 8.1 Core Connected (with Bing) / OEM / KMS/OEM-Activated
Windows 8.1 Pro / OEM / KMS/OEM-Activated
Windows 8.1 Pro N / OEM / KMS/OEM-Activated
Windows 8.1 Pro VL / OEM / KMS/OEM-Activated
Windows 8.1 Pro N VL / OEM / KMS/OEM-Activated
Windows 8.1 Pro WMC / OEM / KMS/OEM-Activated
Windows 8.1 Enterprise / OEM / KMS/OEM-Activated
Windows 8.1 Enterprise N / OEM / KMS/OEM-Activated
Windows Embedded 8.1 Industry Pro / OEM / KMS/OEM-Activated
Windows Embedded 8.1 Industry Enterprise / OEM / KMS/OEM-Activated
** In system properties it is showing Windows 8.1
No sub version is shown

Download and Belarc Advisor, it will give you all sorts of information about your computer including the OS
http://www.belarc.com/free_download.html
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Suspicious files detected after clean windows 10 installation

Hi
I scanned my computer after clean windows 10 installation and found three suspicious files and i'm confuse should i remove it or not. The files details are below.
Emsisoft Emergency Kit - Version 9.0
Last update: 25/03/2015 07:40:59
User account: Addison
Scan settings:
Scan type: Custom Scan
Objects: Rootkits, Memory, Traces, C:\
Detect PUPs: On
Scan archives: On
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off
Scan start:   25/03/2015 07:43:00
C:\Program Files\WindowsApps\Microsoft.Cortana_1.4.2.152_x86__8wekyb3d8bbwe\dndactionurihandlers.dll    detected: Gen:Variant.Renos.38 (B)
C:\Windows\System32\omadmclient.exe    detected: Gen:Variant.Graftor.6200 (B)
C:\Windows\WinSxS\x86_microsoft-windows-d..agement-omadmclient_31bf3856ad364e35_10.0.10041.0_none_7aacbb6a819e253e\omadmclient.exe    detected: Gen:Variant.Graftor.6200 (B)
Scanned   138054
Found   3
Scan end:   25/03/2015 08:03:27
Scan time:   0:20:27

Addison
You can confirm whether or not these are malware by running a second malware app (Malwarebytes) I suspect they are not and are just false positives
Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.
http://www.malwarebytes.org/products
Wanikiya and Dyami--Team Zigzag

Cannot start Windows installation on Satellite S50-A-10R

I just bought a Satellite S50-A-10R and I am trying to install Windows on it ... it is not my first time doing this but know I think I hit a block ... I start the laptop , open the DVD-rom , put in the DVD with windows and try to restart the laptop.
When I press on the power button nothing happens. I have to unplug it for it to shut down.
When I power on the laptop again I still receive no message/ doesn't enter Windows installer and it still doesnt close pressing on the power button...
If anyone has any ideas please tell me ...
I set it to boot first from odd
I used a windows 7 and a widows 8,1 DVD but nothing

yes i could enter boot menu ( i modified the boot priority before trying to instal windows) but i do not remember having an option to switch to UEFi just CSM in the options list.
I managed to install win8.1 after destroying about a dozen dvds and after unpluging the laptop twice the number of dvds (because strangely i couldn't shut it down from the power button) ... installed win from a flash drive ... so far so good ... a little strange at first glance ( first time using win 8 ) ...
_I have another question ..._
after installing all the drivers and utilities i tryed using the toshiba hotkeys but nothing appears (i usually use it an my win7 laptop) and can't figure out why... any ideas ?
All installed drivers are for win 8 x64

Satellite U940-12C: Windows 8 license code??

Hi.
I own a Toshiba Satellite U940-12C. Due to a sequence of dreadful circumstances, i ended up with a notebook without Windows 8 and no access to the recovery partition. If there's any clue to how to access this recovery data, please tell me.
But the question is: how can i get the license code of my notebook copy of Windows 8?? Is there any way??
Thanks and bye.

If you cannot access recovery partition on regular way there is no other way to do this and recovery image saved on your notebook is useless. it is pity that you dont have created recovery media that could be used for clean Win8 installation.
Maybe you will not believe this but license key is also useless and cannot be used for own Windows installation. This code belongs to original preinstalled version that you got with your notebook.
Best option for you is to order original recovery disc and use it for Win8 installation. You can order it on https://backupmedia.toshiba.eu/landing.aspx
If you have more questions you are welcome.

Unable to install itunes 10.5 after update issue. "windows installer package error"

So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
   • msiexec /unregister
   • msiexec /regserver
msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1.       Choose Start > Computer
2.       In Computer, open the "C:" drive.
3.       Open the Users folder.
4.       Double-click the folder titled with your username.
5.       If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6.       Choose Organize > Folder and Search Options.
7.       Click the View tab.
8.       Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9.       Click OK.
10.    Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11.    Double-click the Local folder to open it.
12.    Right-click on the Temp folder and choose Delete.
13.    In the confirmation dialog that appears click Yes.
14.    If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15.    Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1.       Quit iTunes.
2.       From the Start menu, click Control Panel.
3.       In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4.       Select iTunes from the list of currently installed programs, then click Uninstall.
5.       When asked if you would like to remove iTunes, click Yes.
6.       After the uninstallation is complete, do not restart your computer if you are prompted to.
7.       If other program entries were listed for iTunes in Programs and Features remove those as well.
8.       In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.

I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows.

Satellite U840 - clean Windows 7 installation

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