Satellite Z830-10J stucks in a installation loop

Hello,
i need some help... I have a new Z830-10J. During the first
setup the Notebook crashed and rebooted. I always get
the error
"The computer restarted unexpectedly or encountered
an unexpected error. Windows installation cannot proceed. To install
Windows, click "OK" to restart the computer, and then restart the installation."
After the restart i get the same error again and again... Pushing F8 does not bring
the repair options. Every option (Safe Mode, Debugging and so on) only leads to the
same error.
What can i do?
Best regards,
Markus

Problem is that first OS installation and configuration was interrupted for some reason. If this happen nothing works anymore.
In my opinion you have two options:
-contact your local dealer as soon as possible, explain the situation and ask for replacement.
-to have original OS (recovery image) you must install recovery image using original Toshiba installation disc and it must be ordered by Toshiba.
In my opinion you should talk with your local dealer at first to see what they will say about it.
Just dont waste your time making some experiments. You have bought new product and it must works properly.
Please inform us about your next steps.

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