Sauvegarde iphone4

Bonjour,
Je dois changer d'iphone4 car l'écran est cassé.
Je dois donc tout sauvegarder : contact - video-photos-musique-applications,etc...
comment je dois procéder ?
j'ai fais une sauvegarde icloud.
Pour mes contacts, je ne sais pas si cela a été sauvegardé.
et je n'arrive pas du tout à transférer mes contacttc de l'iphone sur la carte sim. C'est embetant.
dernière chose, lorsque je vais rendre mon téléphone, je dois tout supprimé ce qu'il y a dessus ? les applications ?
merci à vous.

Google translate:
Sauvegardez votre téléphone actuel à iCloud, puis restaurer cette sauvegarde sur votre téléphone de remplacement pour restaurer vos données, comme expliqué ici: http://support.apple.com/kb/HT2109?viewlocale=fr_FR. Si vous synchronisez des contacts avec iCloud et vos contacts apparaissent sur icloud.com, ils seront synchronisés sur votre téléphone de remplacement lorsque vous vous connectez sur votre compte iCloud.
Si vous n'êtes pas en mesure de sauvegarder à iCoud, sauvegardez sur votre ordinateur en utilisant iTunes et restaurer votre sauvegarde iTunes vers votre téléphone de remplacement. Aussi aller dans Fichier> Périphériques> Transférer les achats dans iTunes afin que vos applications et d'autres médias achetés seront synchronisés sur votre téléphone de remplacement.

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