'Save As' Not Responding

I just bought an HP ENVY Touchsmart All-in-One desktop two weeks ago and I'm having an issue with saving PDF files from online.  Sometimes it works, but often I get this Save As Not Responding message and IE and Adobe both lock up and I have to open Task Manager to shut the programs down.
Microsoft was zero help.  Surprise, surprise.
They said it was HP's responsibility since it is new.  I don't believe it to be an HP issue at all, and frankly, it's annoying and time consuming to have to go through hell everytime something happens with a computer, especially if its BRAND NEW. Microsoft and HP both want to charge me money for service on a new item that's under warranty and should work fine out of the box.  Saving files should not be an issue with the $1300.00 I've paid for this computer.
How do I solve this issue.  Please...I'm not looking for a work around to the problem, I'm looking for a fix.  If I could waste my day away searching through trillions of forums to try to find some help I would, but unfortunately, time is precious and I need this solved simply and quickly.  Enough of the BS.
The issue is not Adobe or IE as I can save the same files from the same locations online with my other laptop which runs Windows 7 32 bit.
Perhaps this is a 64bit Windows 8 issue?
Please help...for real this time.
This question was solved.
View Solution.

Matt, welcome to the forum.
I believe that it is an Adobe issue.  I suggest uninstalling it and reinstalling it to see if that helps.  Just because it works on one computer doesn't mean that there is not a problem on another one.  I have had similar problems in the past and used my suggestion.  Sometimes it is the easily solution that does the trick.
Please click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
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    0x92bf4000 - 0x92c85fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x92c99000 - 0x92c9cfff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x92ccf000 - 0x92cd5fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x92cdb000 - 0x92d3efff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x92d62000 - 0x92da3fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x92dca000 - 0x92dd7fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x92dde000 - 0x92de3fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x92de8000 - 0x930ddfff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x931e3000 - 0x931eefff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x9325e000 - 0x9325efff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x93536000 - 0x935b5fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x93c97000 - 0x93d12fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x93d4b000 - 0x93e04fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x93e47000 - 0x93e47fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x93e49000 - 0x9400afff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x94050000 - 0x94091fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x94099000 - 0x940d3fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x941e9000 - 0x941fcfff com.apple.frameworks.preferencepanes 11.2 /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
    0x9420a000 - 0x9421afff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x94227000 - 0x94264fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x95162000 - 0x95256fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x952bd000 - 0x9536ffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x95d3c000 - 0x95e10fff com.apple.ColorSync 4.4.11 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x95e9c000 - 0x95ec8fff com.apple.AE 316.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
    0x95ee6000 - 0x95f25fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x96148000 - 0x9621dfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x96f46000 - 0x96f86fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x96fa2000 - 0x97001fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x97106000 - 0x97121fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x9712c000 - 0x971b4fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x971b9000 - 0x971f8fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x9a52b000 - 0x9a533fff com.apple.ScreenSaver 1.5.1 /System/Library/Frameworks/ScreenSaver.framework/Versions/A/ScreenSaver
    0x9eca3000 - 0x9ecbdfff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x9ecc3000 - 0x9ecd2fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x9ecd9000 - 0x9ece4fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x9ece9000 - 0x9ed07fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x9ed19000 - 0x9ed30fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x9ed3b000 - 0x9ed93fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x9eda7000 - 0x9edbdfff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x9edcd000 - 0x9eebafff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x9eebc000 - 0x9f270fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x9f29d000 - 0x9f6a6fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x9f6e0000 - 0x9f6f6fff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x9f6fb000 - 0x9f7a4fff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x9f7ca000 - 0x9fc1ffff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x9fcb6000 - 0x9feeefff com.apple.Foundation 6.4.12 (567.42) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    Model: MacBookPro1,1, BootROM MBP11.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 2 GB
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 1.4.4
    Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST98823AS, 74.53 GB
    Parallel ATA Device: MATSHITADVD-R UJ-857
    USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA

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