Save as PDF generates SPLWOW64.EXE error

Just moved to new Windows 7 box
Using Frame v 8.0p236
Have book, used Save as PDF option, click "Set".
Get a popup box with big red "X" says: c:\windows\SPLWOW64.EXE
Ideas?
TIA,
Theresa

Stuck files in the queue sounds like a problem I had with Acrobat X. The
10.0.1 patch broke the Adobe PDF printer, so that it tried to use the
COM1: port, instead of the Documents or Desktop port. (You can check for
this by right-clicking the Adobe PDF printer, choosing "Printer
Properties," then selecting the "Ports" tab.) In fact, it deleted those
ports! (Here's a link to that problem:
http://kb2.adobe.com/cps/893/cpsid_89330.html). The result was PDFs that
would not print, and would be left stuck in the printer queue. The fix
was to delete the Adobe PDF printer, then run the Acrobat repair option
to regenerate it. You might want to do this. Following are the
directions for Windows 7. Windows XP instruction are included at the
link above.
          *Windows Vista (UAC on, nonadmin user), Windows 7 (UAC on,
          admin user)*
1. Close all PDF files.
2. Go to Printers and Faxes (Windows XP), Printers (Vista) or Devices
    and Printers (Windows 7).
3. Right-click the Adobe PDF printer and click Delete (Windows XP,
    Vista) or Remove Device (Windows 7).
4. Enter the admin credentials. This step deletes the Adobe PDF printer.
5. Go to Programs and Features (Vista and Windows 7).
6. Select Adobe Acrobat X Pro or Standard and click Change.
7. Select Repair and follow instructions to complete repair.**
By the way, I don't think this was mentioned earlier, but another cause
of problems with PDF generation is having more than one installation
and/or version of Acrobat, Adobe Reader, or the PDF creation add-on that
comes with FrameMaker installed simultaneously. If you have Acrobat, you
should NOT have Adobe Reader or the PDF creation add-on installed on the
same computer, and you should have only one version of Acrobat installed.

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Stuck files in the queue sounds like a problem I had with Acrobat X. The
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Properties," then selecting the "Ports" tab.) In fact, it deleted those
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http://kb2.adobe.com/cps/893/cpsid_89330.html). The result was PDFs that
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link above.
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5. Go to Programs and Features (Vista and Windows 7).
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Hi Edward,
This error occurs due to a problem in the Adobe Acrobat/Reader functionality used to display scanned documents and/or documents containing JP2K images.
We are aware of the issue. This issue was reported to us on other threads as well: Adobe Reader Error (21)
Regards,
Rave

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Hi.
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splwow64.exe - System Error
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I have tried restarting the spooler service and delete the C:\WINDOWS\SPOOLER\PRINTERS files without any luck.
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C:\Windows\System32\spool\drivers\x64\3

Hi there!
I've been getting the same error as well, I'm going to try and give a good run-down of what I've been seeing and what I've done. Note that so far, only 2 confirmed cases out of several hundred (with a few unconfirmed users that we happened to come across
printers printing gibberish pages, hundreds of them (another symptom))
First, we have a print cluster, and the users (DL and DG) are trying to print to ColorQube 9201's and WorkCentre 7435's respectively. Interestingly enough, each user can print to the printer the other user cannot. Both are Xerox printers. And both users
are running Windows 7 32 bit.
Let's start with user DL:
We add CQ9201 and do NOT set it as default printer. Open Notepad, type up something, try to print - the error doesn't come up (note that it says NOTEPAD.exe or POWERPOINT.exe, when running powerpoint, and not splwow64.exe in the title bar) We can then choose
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For user DG it is the same thing except you can replace CQ9201 with WC7435. Keeping in mind that DG can print fine to a CQ9201 and DL can print fine to a WC7435.
Troubleshooting Done:
removed/readded printers via name and IP - no change
installed print drivers from xerox manually - no change
tried printing from under a different profile on affected machine - no change (DL was moved to a new machine, problem doesn't exist)
moved x2utilE6.dll from a tested working machine to DL's old machine, replacing the DLL in question, rebooted - no change (I also tried to manually register the DLL via regsvr32 but got the "was loaded but entry-point DllRegisterServer was not found" error
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I know I'm missing things and this is likely a complete mess, but we're trying to figure out what is going on and figure it might help to have some more input on the issue as when I was troubleshooting it before, there were zero entries on this in google.
Yours is the first.
Right now, I've just run sfc /scannow on DL's computer and it came back 100% complete - did not find any integrity violations.
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Hi All,
I Hope you can help,
I am running windows 2003R2 at one of my client sites,
They run with an Oracle 10g database, Application server and reports server.
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Help Those Who Help You And Mark Helpful Posts And Answers

Hi,
Based on your description, I suggest you should firstly go to Event Viewer and check if you can find some detailed clues. Meanwhile, please let me know the completed
error message that you can get.
In addition, would you please let me know the Windows Server 2003 R2 that you use is 32-bit OS or 64-bit OS? The Splwow64.exe will load files from C:\Windows\System32\spool\drivers.
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By the way, there is a similar question for Splwow64.exe. The questioner provided a solution. Please refer to and check if it’s helpful for your current situation.
Splwow64.exe error
http://social.technet.microsoft.com/Forums/windowsserver/en-US/f2e67f50-6301-4488-8015-42e889509f4b/splwow64exe-error?forum=winserverprint
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Best regards,
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Save as PDF generates SPLWOW64.EXE error

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