"Save as PDF" hangs Finder

My colleague is trying to save PDFs from Word 2011 using our office letter template, by using either Print>Save as PDF, and using Word's own Save As>PDF.
The PDFs that this produces seem to be corrupted, as when opening them using either Adobe Acrobat or Preview, Finder uses 100% CPU power (in Activity Monitor).
When I open the documents he has created using the template, or use the template to create a new letter from scratch, I can create PDFs just fine. If he makes a new document without the template, he can create working PDFs as well.
We are opening the templates and documents from, and saving to, a server.
We've tried re-installing Mac OS X to no avail.
Anybody have a clue what could be happening?
Computer details: Macbook Pro, Core 2 Duo 2.53ghz, Mac OS 10.6.7

No, that didn't work either.
I actually managed to get it working by re-saving the template as a .dot-file instead of dotx. That enabled my colleague to save as a non-corrupted PDF. Weird...
I just hope the problem won't return... Keeping my fingers crossed
Thanks for your reply.

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