Save as pdf/image does not work. It runs and runs ... Getting no output

Question

In APEX 4.0 i have several Charts (Version 5.1.3).
If i try to save them to PDF or to an image file the request runs and runs and don't come back with a result.
Any ideas?
Regards
Stephan

Answer 1

Hi Hillary,
i can choose the file name and the destination for the PDF and when i confirm with the save button the page shows "Saving ..." and nothing happens.
In the target destination i see that there is a file (FlashTmp0.tmp) with ~ 2.49 KB.
I copied the page with chart to a new one but i have the same problem with it.
But wait. I opened this FlashTmp0.tmp file and i saw that there is a attempt to access anychart.com which is denied by our firewall.
Will the PDF be generated by the anychart.com page?
And what i also established is when i delete some conditions in my SQL query the creation of the pdf works. F.e. in dial chart i have this query which works with pdf if i comment out the last (or more) line(s):
SELECT COUNT (*) VALUE, 300 MAX, 50 LOW, 300 HIGH
FROM plm61prod.t_pro_dat
WHERE typ = 'CAL'
AND entwk_erpppty >= TO_DATE ('2009-01-01', 'YYYY-MM-DD')
AND REGEXP_INSTR (
UPPER (sp_nummer),
'A') = 0
AND t_pro_dat.cur_flag = 'y'
/*AND TO_CHAR (entwk_erpppty, 'YYYY') = TO_CHAR(SYSDATE,'YYYY')*/
Regards
Stephan