Save error when exporting to Png i Illustrator

Anybody experience the issue of png being saved with "/" in the beginning of the file name when exporting to png in Illustrator. This only happens when I use my mac not my PC.
Due to the save error my PC cannot identify the files and when the files are linked in Indesign they are not copied when packaging the indesign file.
Any advice on the issue are most appreciated

Hi,
I am moving your posting to Illustrator Forum from Acrobat.com Forum.
Thank you
Hisami

Similar Messages

  • Save error when exporting to PNG in Illustrator using a Macbook with Yosemite

    Anybody experience the issue of png being saved with "/" in the beginning of the file name when exporting to png in Illustrator? This only happens when I use my mac not my PC.
    Due to the save error my PC cannot identify the files and when the files are linked in Indesign they are not copied when packaging the indesign file.
    Any advice on the issue are most appreciated

    I don't have a lot of experience with this kind of problem, but the first thing I'd check is the parameter block you're passing the action call. I don't know why it would matter if the dialog appeared or not, unless the export settings block wasn't being filled in with everything it needs?
    You might try recording an export you perform manually via the action palette, and then saving it to a file. You can open it up manually and compare it (even if it's a binary block) to what you're doing in code. You might spot something that way.
    I don't know what else to suggest though. It's unlikely to be an SDK bug, though it could be a bug in the action-aware part of the exporter.

  • Illustrator CS4 crops my artwork when exporting to png

    Illustrator CS4 crops my artwork when exporting to png (it always crops on the right side). It doesn't happen everytime but often enough to be annoying. Sometimes centering my artwork in the artboard solves the problem but not always. Do you have any idea why it's happening, and what I can do to avoid that problem?
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    @Jacob & Mylenium: I don't have any stroked path in my artwork. I've tried to add a no fill/no stroke rectangle (same size as my artwork and then a bit bigger) but it didn't work.
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  • 'file could not be written due to an error' when exporting jpg

    I'm working with an Illustrator file in CS2 and after a certain point it has started saying 'the file could not be written due to an error' when exporting to a jpg.
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  • Color differentiation when exporting to PNG

    Hello!
    This is just driving me crazy and I'm dying to find a solution. Whenever I export my artboards to the PNG format, I receive a slight change in the bitmap colorization.
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    Chrome is not a color managed browser. From the several browsers I have installed on my pc only Firefox has color management capabilities that can match the color with the Adobe color managed programs.
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    You can't make non-color managed programs to match a color managed programs, but you can make the color managed program match the non - color managed programs on your monitor by setting you document color space to the color space of your monitor. To do that from the Edit menu, choose Assign Profile and select the color profile of your monitor. This will match the color in Illustrator to the color displayed by the non-color managed programs. This in effect turns the color management off because the color management is translating between the same color spaces which results in zero difference.
    However have in mind that this is not a very professional way of working with color and it only ensures a color consistency between color managed and non-color managed programs on your current monitor. What color you are actually creating that others will see or the color that will print is unpredictable with this setup.

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    <br>
    <br>
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    <br>
    <br>
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    1) Procmon.exe output when exporting works fine
    <br>
    <br>
    <br>HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion     SUCCESS     Desired Access: Read
    <br>HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion     SUCCESS     KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
    <br>HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\CommonFilesDir     SUCCESS     Type: REG_SZ, Length: 72, Data: C:\Program Files (x86)\Common Files
    <br>HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL     FAST IO DISALLOWED     
    <br>C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL     SUCCESS     Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
    <br>7:16:30.7403615 AM     test.exe     4396     FASTIO_QUERY_INFORMATION     C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL     SUCCESS     Desired Access: Read Data/List Directory, Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     FILE LOCKED WITH ONLY READERS     SyncType: SyncTypeCreateSection, PageProtection:
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     SyncType: SyncTypeOther
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL     SUCCESS     Image Base: 0x79260000, Image Size: 0x1073000
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     Type: QueryNameInformationFile, Name: \Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL
    <br>C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL     SUCCESS     Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide     SUCCESS     Desired Access: Read
    <br>HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide     SUCCESS     KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
    <br>HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide\PreferExternalManifest     NAME NOT FOUND     Length: 20
    <br>HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SideBySide     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL     SUCCESS     Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>
    <br>
    <br>//////////////////////////////////////////////////////////////////////
    <br>2) Procmon.exe output when exporting doesnu2019t work, notice that it tries to open MSO.dll at the same location as in the output above but fails, it tries then to open it at several other locations and fails
    <br>
    <br>
    <br>HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion     SUCCESS     Desired Access: Read
    <br>HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion     SUCCESS     KeySetInformationClass: KeySetHandleTagsInformation, Length: 0
    <br>HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\CommonFilesDir     SUCCESS     Type: REG_SZ, Length: 72, Data: C:\Program Files (x86)\Common Files
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    <br>C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL     FAST IO DISALLOWED     
    <br>C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL     SUCCESS     Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     Type: QueryBasicInformationFile, CreationTime: 9/17/2010 10:50:22 AM, LastAccessTime: 11/10/2010 5:47:02 PM, LastWriteTime: 9/17/2010 10:50:22 AM, ChangeTime: 2/17/2011 11:04:53 AM, FileAttributes: A
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\microsoft shared\OFFICE12\MSO.DLL     SUCCESS     Desired Access: Read Data/List Directory, Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, OpenResult: Opened
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    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     SyncType: SyncTypeOther
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
    <br>C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL     SUCCESS     
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    <br>C:\Users\Paul\projects\temp\test\Debug\MSO.dll     NAME NOT FOUND     Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
    <br>C:\Program Files (x86)\Microsoft Office\Office12\MSO.dll     FAST IO DISALLOWED     
    <br>C:\Program Files (x86)\Microsoft Office\Office12\MSO.dll     NAME NOT FOUND     Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
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    <br>C:\Windows\SysWOW64\MSO.dll     NAME NOT FOUND     Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
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    <br>C:\Windows\system\MSO.dll     NAME NOT FOUND     Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
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    <br>C:\Windows\MSO.dll     NAME NOT FOUND     Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a

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