Save file for Reader Extended PDF

I created a form in Acrobat 9 Pro for a Customer who is using Reader 7 and they are unable to save text that they type in the form...which is the whole point of the forms they needs.
I've done some research and it all says that I need to save my form as a Reader Extended PDF, but that isn't an option when saving my files (and my form is closed for editing).
The only options I have under save as are as follows: Adobe PDF Files; Adobe PDF Files, Optimized; Encapsulated PostScript; HTML 3.2; HTML 4.01 with CSS 1.0; jpeg; jpeg2000; Microsoft Word Document; PDF/A; PDF/E; PDF/X; PNG; PostScript; Rich Text Format; Tables in Excel Spreadsheet; Text (Accessible); Text (Plain); tiff; XML 1.0
I'm sure there is something that I'm missing, and if someone could help point me in the right direction I would be very greatful, as would my customer.
Thank you in advance,
Tiffany

That worked, but now I'm having a different issue.  If you know why that would be amazing. As stated before my customer is using Acrobat Reader 7.  When they open the file they are getting an error message, but after cliking ok are able to open it and type in the document. When they save the file and open it back up the text is still there, but the form aspect of the file is gone, and it's just a normal PDF.  They need to be able to use the form multiple times in case information changes they need to be able to edit it.  Does she just need to upgrade to another version of reader?
Any insight would be appreciated.

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