Save for web & devices' Full page instead of content

I have updated from CS3 to CS5. When I save using "save to web & devices" it brings it up in full page rather than content size, which I am accustomed to in CS3. No, I do not have the artboard ticked in the export dialog box. I am at a loss, please help, I use this feature frequently. Thanks.

Thanks, you guys are very helpful! It reduced the size to nearly the artwork size, but not completely, it left some white space to ther right and below.
This brings up another question though. Do I have to go through the "image size" tab process every time I save to web?
Here is what I am doing:
I created a vector drawing at 48"x24". I resized to 10"x5 . When I click save for web I get the warning window saying that "the image exceeds the size...". I am sure I get this message because the artboard is still 48x24. When I get past that window I have to uncheck clip to artboard eaxch time I save to web. Is this normal for CS5? Hope not. I didn't have these additional steps in CS3.
I also noticed that there seems to still be more res pixalation than I had in CS3.
THANKS

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Thanks so much...that was so easy, but I don't think I would ever have found it!
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CS5 Photoshop - Adobe Save for Web & Devices Error

Hi folks,
I know similar threads exists, but this one is different. For some reason, out of the blue, I can't use 'Save for Web' anymore. When I choose 'save for web', it opens the preview dialog nicely, up until I save & get this error:
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I uninstalled PS CS5, installed it again... still get this error.
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Tx!
MacBookPro3,1, running all the latest updates (OSX 10.6.4), CS5 Master Collection.
Luckily still have CS4 Master Collection installed (and Flash CS3).
(I've just got to get this off my chest, CS5 has so much issues that I stopped using it, I'm not getting paid for playing crashtestdummie. Please don't rush any future CS collections and try fixing bugs instead. )

Hi Wade,
Tx, but 99% of my time, I work on my local system (scratch disk also). Already had problems working with the company's network (files get locked or corrupted while trying to save), so we've learned the hard way not to use the network.
I guess that's somewhat expected if you work with a Mac, in a professional Windows environment.
Meanwhile, I'm a step closer in finding a solution myself. A colleague gave me a great tip, if you create an extra user account on the system, you start with a clean library. On my second account, PS CS5 is working just fine. So clearly, something went wrong in my library. Maybe permissions like you've said. At this point, I could try to fix it by copying files from the one user to the other. But I would like to wait for that connect session so they can see what's wrong.

Save for web & devices - Background question

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And the good news is that Photoshop handled transparent and partially transparent PNGs from way back.
This demonstration of a partially transparent PNG might interest you:
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http://help.adobe.com/en_US/Photoshop/11.0/WS9E2C7F1A-87C0-4dae-9C0C-0C2B3C566F84.html

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Please post in the Illy forum.

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mcpeckham wrote:
…Yep, that seems to work, but I shouldn't have to hide the Dock, right?…
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* 2.5 GHz Power Mac (PPC) G5-Quad; 16GB RAM; mutant, flashed 550MHz nVidia GeForce 7800GTX, 1,700MHz 512MB VRAM; ATTO ExpressPCI UL5D LP SCSI card; Mac OS X Tiger 10.4.11 and Leopard 10.5.8 boot drives; Spotblight, Dashboard and Time Machine permanently disabled; Dock hidden; dual 22" CRT monitors; USB wireless 'n' available but connected to the Internet via wired Ethernet; FW flatbed scanner; 2 SCSI scanners (one tabloid-size transparency scanner and a film scanner); various internal & external HDs; FW Epson 2200 and Ethernet Samsung ML-2850ND printers; 2 X Back-UPS RS 1500 XS units.
Mr. Schewe explains it more forcefully in his last post above.
My experience over the years has shown me consistently that the more vocal or vehement the complaint, vent or rant, the greater the likelihood of PEBKAC (google that if you're not familiar with the term).
Wo Tai Lao Le
我太老了

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Save for web & devices' Full page instead of content

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