Save for web gif issue

Hi everybody
hopefully someone here will be able to help. so here's the problem :
Started since photoshop cs4 11.0.2 update, before everything was doing just fine, and I use photoshop everyday.
Now, when I try to save for web I just got png or jpegs because if I try to save gif it just crashes photoshop without showing any error.
it just shut it down. I still can save as gif but without all the tweaking options. I've tried removing the photoshop prefs and also the sfw prefs
and I was happy to see it solved the problem until I restarded photoshop and bam the problem was there again!
any idea ?
nothing else has been installed on the computer, I run XP 64.
thx a lot for your help.
phil

Is your system allowing you to enable OpenGL?  If so have you tried disabling OpenGL or changing any of the "Advanced" modes?  Just a thought.
You might want to check for updated video drivers from nVidia, though I don't know how actively they might be updating them for XP x64.
-Noel

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